Array ( [0] => helpdesk [1] => mohali ) Helpdesk Jobs in Mohali,Helpdesk Job Vacancies in Mohali Punjab
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Helpdesk Job Vacancies in Mohali

Desktop Support Engineer

Excelindia HR Services

Hardware Networking Computer Hardware Desktop Support Service Desk IT Helpdesk MCSE Walk in
Desktop Support Engineer L1Roles and ResponsibilitiesJob Description:1. Features of windows 10.2. Office 365 Concept (configuration, installation)3. One Drive (cloud solution).4. Ms-office 2010,2013,2016 Product (mainly outlook).5. Basic knowledge of McAfee drive encryption.6. Basic Networking knowledge( IP, Subnets, VPN).7. Basic Hardware knowledge( backup, bluedump).8. Printer Installation.9. IP Address.10. Troubleshooting hardware and software issues.11. Installing and maintaining hardware and computer peripherals.12. Installing and upgrading operating systems and computer software.13. Troubleshooting networking and connection issues.Desired Candidate Profile: BTech FROM REGULAR COLLEGE GOOD COMMUNICATION SKILLExperience: Total work: 2 to 4 years (Preferred) Perks & Benefits: - Hybrid US Shift timing (7PM to 4AM IST) Competitive PayScale Excellent work environment*Job Type: Full-timeLocation-MohaliPay: 3LPA - 4.5LPA per yearBenefits: Hybrid or WFH Schedule: Monday to Friday
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Sales Tech Support

Jay Kay Techno

  • 0 - 6 yrs
  • 5.5 Lac/Yr
  • SAS Nagar Mohali
Communication Skills Sales Tech Support Technical Support Technical Consultant Technical Helpdesk Customer Support Specialist Customer Service
Provide technical support to international customers remotely. Sales and Delivery of Technical services and Troubleshooting and resolve client Tech Issues.
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IT Coordinator

PUMPKART

Project Coordination Android Development IT Coordinator IT Support Project Management Project Planning IT Helpdesk
Coordinate with technical team for the flawless execution of projects Ensure that all projects are delivered on-time, within scope and within budget Assist in the definition of project scope and ensuring technical feasibility Ensure resource availability and allocation Develop a detailed project plan to monitor and track progress Manage changes to the project scope, project schedule and project costs using appropriate verification techniques Measure project performance using appropriate tools and techniques Report and escalate to management as needed Perform risk management to minimize project risks Create and maintain comprehensive project documentation Track project performance, specifically to analyze the successful completion of short and long-term goals Perform other related duties as assigned Develop spreadsheets, diagrams and process maps to document needsRequirements: Bachelors Degree in Computer Science, Information Technology or related field 3+ years experience as an IT professional 2+ years supervisory experience in an IT Department Proven working experience in project management Excellent written and verbal communication skills Solid organizational skills including attention to detail and multitasking skills Strong working knowledge of Microsoft Office
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Hiring Freshers || Receptionist

Flysky Job Solutions

Communication Skills Interpersonal Skills Customer Service Front Desk Management Technical Support Administrative Skills Organizational Skills Behavioral Competencies Professional Communication Time Management Multitasking Customer-oriented Mindset Teamwork Adaptability
Position OverviewThe Helpdesk Receptionist as the first point of contact for visitors, clients, and employees, providing front-desk and technical assistance support. This role combines administrative, communication, and helpdesk responsibilities, ensuring smooth day-to-day operations within the organization.The individual handles inquiries, manages office communication channels, maintains service records, and coordinates with various departments to resolve issues efficiently.Key Responsibilities Front Desk & Reception ManagementGreet and welcome visitors, clients, and staff members in a professional manner.Manage the reception area, ensuring cleanliness and organization.Handle incoming phone calls, emails, and messages promptly and courteously.Maintain visitor records and issue visitor passes as per security protocol.Schedule and manage appointments, meetings, and conference room bookings.Coordinate with administration and security teams for daily operations. Helpdesk OperationsAct as the central contact point for all service and support requests (IT, maintenance, housekeeping, etc.).Log, track, and monitor requests through helpdesk/ticketing systems.Assign tasks to the concerned departments and follow up for timely resolution.Provide first-level technical or administrative assistance to users.Escalate unresolved or critical issues to higher support or management teams.Ensure user satisfaction through prompt and efficient service handling. Administrative & Office SupportHandle correspondence, documentation, and filing (physical & digital).Manage courier dispatches, incoming mail, and office supplies inventory.Assist in preparing daily, weekly, or monthly reports for helpdesk activities.Support HR or Admin in organizing internal meetings, travel arrangements, or events.Maintain confidentiality of company and employee information. Customer & Staff InteractionProvide accurate information to visitors, staff, and customers regarding services.Address inquiries and complaints in a professional and solution-oriented manner.Build and maintain positive relationships with internal and external stakeholders.Represent the organization with professionalism, courtesy, and efficiency.Required Skills & CompetenciesExcellent communication and interpersonal skills.Strong customer service orientation and problem-solving ability.Proficiency in MS Office Suite and helpdesk/ticketing software.Time management and multitasking under pressure.Attention to detail and accuracy in documentation.Professional appearance and behavior.Ability to maintain confidentiality and handle sensitive information.Educational QualificationMinimum: 10+2 / Diploma in Office Administration, IT, or Customer Service.Preferred: Bachelors Degree in any discipline (Business, Administration, or IT).Certification in Front Office Management, IT Support, or Helpdesk Operations is an added advantage.Experience03 years of experience in front office, helpdesk, or administrative support roles.Prior experience in corporate offices, IT services, hospitality, or facility management preferred.Working ConditionsStandard office environment with regular interaction across departments.May require rotational shifts (in 24x7 support environments).Must be punctual, reliable, and adaptable to fast-paced work settings.
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