Customer Service Manager Jobs

Customer Service ManagerExperience: 5-8 YearsLocation: BangaloreHiring Company: Talent Zone ConsultantBrief JD:We are hiring a Customer Service Manager to lead customer support operations, improve service quality, and ensure high customer satisfaction. The role involves managing teams, monitoring service KPIs, handling escalations, and driving process improvements.Key Responsibilities:Manage day-to-day customer service operations and teams.Monitor CSAT, TAT, SLA and other service KPIs.Handle escalated customer issues and ensure timely resolution.Identify process gaps and implement service improvements.Prepare MIS and performance reports.Coordinate with internal teams to resolve customer concerns.Relevant Skillset:Customer Service, Customer Support, Customer Experience, CSAT, SLA, TAT, Escalation Management, Team Management, CRM, MIS, Service Operations, Process Improvement, Quality Management, Voice Process, E-commerce, BFSI

Join our team in Indore as an Airline Customer Service Representative. This full-time role is ideal for those passionate about helping travelers and ensuring a smooth journey from start to finish.nnKey Responsibilities:nn- Customer Assistance: Provide friendly and helpful support to passengers over the phone or in person, answering questions about flights, bookings, and airline policies.n n- Booking Management: Assist customers with ticket purchases, cancellations, and changes to their travel plans, ensuring all transactions are processed smoothly.nn- Problem Resolution: Address and resolve passenger issues or complaints efficiently, maintaining a positive customer experience even in challenging situations.nn- Information Provision: Offer accurate information regarding flight schedules, check-in procedures, and baggage policies to help customers prepare for their journeys.nnRequired Skills and Expectations:nnCandidates should have completed at least their 12th grade and possess strong communication skills, both verbal and written. A customer-focused attitude is essential, as is the ability to work well under pressure. Applicants should be open to learning and adapting within a fast-paced environment. Proficiency in problem-solving and a knack for handling inquiries with patience will greatly benefit potential candidates. Prior experience in customer service is a plus, but not mandatory, making this an excellent opportunity for both new graduates and experienced professionals.

Ground Staff are responsible for ensuring the smooth, safe, and efficient handling of passengers, baggage, aircraft, and airport operations. They provide excellent customer service while coordinating with airline personnel, security agencies, and airport authorities to ensure timely departures and arrivals.Key ResponsibilitiesPassenger ServicesWelcome and assist passengers at the airport.Perform check-in procedures and issue boarding passes.Verify passenger identity, travel documents, and baggage.Assist passengers with self-service kiosks and online check-in.Guide passengers through boarding and arrival procedures.Handle passenger inquiries, complaints, and special requests professionally.Provide assistance to elderly passengers, passengers with disabilities, and unaccompanied minors.Coordinate wheelchair and special assistance services.Boarding & Departure OperationsMake boarding announcements.Verify boarding passes and travel documents.Ensure passengers board according to airline procedures.Coordinate boarding with cabin crew and flight operations.Prepare departure documentation.Ensure on-time departure by following operational schedules.Arrival ServicesAssist arriving passengers.Guide passengers toward baggage claim and customs.Handle lost baggage reports.Coordinate baggage tracing with the baggage department.Resolve passenger service issues.Baggage Handling CoordinationMonitor baggage acceptance and tagging.Ensure baggage complies with airline weight regulations.Coordinate loading and unloading teams.Report mishandled or damaged baggage.Ensure baggage reaches the correct aircraft.Aircraft Turnaround SupportCoordinate aircraft arrival and departure activities.Communicate with ramp staff and flight dispatch.Ensure timely boarding and baggage loading.Support quick aircraft turnaround.Monitor service completion before departure.Customer ServiceDeliver exceptional customer service.Maintain a professional appearance and positive attitude.Resolve passenger concerns efficiently.Explain airline policies clearly.Assist during delays, cancellations, and schedule changes.Safety & SecurityFollow airport safety procedures.Comply with airline Standard Operating Procedures (SOPs).Ensure security regulations are followed.Report suspicious activities immediately.Maintain confidentiality of passenger information.Participate in emergency response procedures.Documentation & ReportingMaintain passenger records.Prepare operational reports.Complete flight documentation accurately.Record incidents and irregularities.Coordinate with supervisors regarding operational updates.Required QualificationsEducation10+2 (Higher Secondary) - Minimum QualificationGraduate in any discipline preferredDiploma or certification in Aviation, Hospitality, or Travel & Tourism is an added advantage.ExperienceFreshers are welcome.0-3 years of experience in aviation, airlines, airports, hospitality, retail, or customer service is preferred.Required SkillsTechnical SkillsKnowledge of airport operationsPassenger handling proceduresAirline check-in systems (preferred)Basic computer proficiencyMS Word, Excel, and OutlookDocumentation and record managementSoft SkillsExcellent communication skillsStrong customer service orientationProfessional personality and groomingProblem-solving abilityTeamwork and collaborationTime managementMultitasking capabilityAttention to detailPositive attitudeAdaptabilityPhysical RequirementsAbility to stand for extended periods.Ability to work rotating shifts.Fit to work in a fast-paced airport environment.Ability to lift light baggage when required.Willingness to work weekends, holidays, and night shifts.Work EnvironmentAirport terminalsAirline check-in countersBoarding gatesArrival hallsCustomer service desksBaggage service officesDynamic and high-volume operational environmentSalary (India)Fresher: 20,000 - 28,000 per monthExperienced (2-5 years): 30,000 - 45,000 per monthSenior Ground Staff / Supervisor: 45,000 - 70,000+ per monthSalary varies depending on the airline, airport, location, experience, and employer.

As an Airport Supervisor in Shillong, India, you will oversee daily airport operations, ensuring a safe and efficient environment for passengers and staff. This full-time position is suitable for candidates with little to no prior experience, as long as they have completed their 12th grade education.nnKey Responsibilities:nn1. Supervise Operations: Oversee all airport activities, including check-in, baggage handling, and boarding processes to ensure they run smoothly and efficiently.nn2. Manage Staff: Lead and coordinate the work of airport personnel, ensuring they perform their duties effectively and provide excellent customer service.nn3. Ensure Safety Compliance: Monitor compliance with airport safety regulations and standards to maintain a safe environment for passengers and staff.nn4. Address Passenger Concerns: Assist passengers with inquiries and concerns, helping to resolve any issues to enhance their travel experience.nn5. Reporting: Prepare daily reports on operational activities and incidents, ensuring that management is informed of any important issues or suggestions for improvement.nnRequired Skills and Expectations:nnCandidates should have basic communication and leadership skills, with the ability to work well under pressure in a fast-paced environment. Strong problem-solving skills and a focus on customer service are essential. Being a team player and having a proactive attitude towards ensuring safety and operational efficiency is also crucial for success in this role.

This is a modern, execution-heavy role. You will run field operations through our company app/CRM, ensuring technician attendance, site visits, service reports, and closures are captured in real time. The goal is simple: no complaint should remain unattended or poorly documented, and no deductions should happen due to missed timelines, missing attendance, or incomplete portal compliance.Key Responsibilities Lead Pan-India Field Team (20+): Plan deployment, productivity, discipline, and performance across zones; manage travel, tools, and site readiness. App-Based Monitoring & Work Control: Use the company app to track technician location, attendance, job status, visit evidence, and daily outputs; ensure teams follow the workflow inside the app (not WhatsApp-only operations). Complaint-to-Closure Ownership: Drive end-to-end resolution of complaints, failures, rejections, and performance issues with clear timelines and escalation. Zero-Leakage on Portal Compliance: Ensure every complaint is acknowledged, attended, and closed with proper documentation so there are no payment deductions/penalties due to delayed attendance, missing visit proof, or incomplete reports. Men + Material Coordination: Coordinate spares/material movement, urgent dispatches, and manpower allocation so technicians reach site with the right parts and support. RCA & CAPA Execution: Coordinate technical investigations with QA/QC and Production; run structured RCA (5-Why/8D), ensure CAPA implementation, and prevent repeat issues. Service Documentation Discipline: Ensure complete service visit reports, commissioning/installation records, customer sign-offs, photos/evidence, and closure notes as per railway expectations. Dashboards & SLA Management: Maintain trackers/dashboards for open complaints, aging, repeat issues, response times, and closure quality; run daily/weekly reviews with field teams. Training & Field Readiness: Train technicians on installation standards, safety, professional site conduct, and documentation requirements inside the app. Customer Communication: Coordinate with railway officials/workshop teams to secure access, approvals, and closure acknowledgments smoothly and professionally.Required Skills & Competencies Serving in the railways as a After sales manager for complaint monitoring is MANDATORY to apply for this role. Proven experience managing distributed field service teams in railways/automotive/industrial equipment/safety-critical manufacturing. Strong execution discipline: you can run SLA-based closures and stop issues from aging. Comfort with tech-enabled operations: app-based attendance, job tracking, CRM workflows, dashboard reporting. Strong coordination skills across QA/Production/Stores/Dispatch and external stakeholders. Strong documentation rigor and ability to defend closures with evidence. Good Excel/MIS capability for reporting and analysis.Qualifications B.E./B.Tech/Diploma (Mechanical/Electrical/Production preferred). 4-10 years relevant experience; railways exposure is a strong advantage. Administration job and there is no travel expected. Travel heavy role also available.

An Air Ticketing Executive is responsible for booking, issuing, reissuing, cancelling, and managing airline tickets while ensuring excellent customer service. The role involves assisting passengers with reservations, fare information, itinerary changes, baggage policies, travel documentation, and check-in-related queries. Air Ticketing Executives work with airline reservation systems and ensure compliance with airline policies, airport regulations, and aviation security standards.Key ResponsibilitiesTicket Reservation & BookingBook domestic and international flight tickets.Assist customers in selecting suitable flights and fare options.Provide accurate fare quotations and travel itineraries.Process ticket reservations through airline reservation systems.Issue, reissue, and cancel airline tickets.Handle ticket modifications and upgrades.Passenger AssistanceGuide passengers regarding flight schedules.Assist with seat selection and special meal requests.Provide information about baggage allowance.Explain airline policies regarding refunds and cancellations.Assist passengers with travel insurance information.Help elderly passengers and passengers requiring special assistance.Handle customer complaints professionally.Airport Counter OperationsAssist passengers at airline ticket counters.Verify passenger identity documents.Coordinate with check-in staff.Resolve ticketing-related issues before departure.Process standby passengers.Manage last-minute ticket changes.Reservation ManagementUpdate reservation records.Confirm flight bookings.Monitor waitlisted bookings.Handle group reservations.Coordinate with travel agencies.Process online and offline reservations.DocumentationVerify passports and visas for international travel.Ensure travel documents meet airline requirements.Prepare passenger manifests when required.Maintain booking records.Generate reservation reports.Payment HandlingAccept ticket payments.Process credit/debit card transactions.Handle cash payments.Generate invoices and receipts.Maintain daily cash records.Process ticket refunds.Customer ServiceRespond to customer inquiries.Handle phone, email, and walk-in customers.Provide accurate travel information.Resolve ticketing issues promptly.Maintain customer satisfaction.CoordinationCoordinate with airline operations.Work closely with check-in staff.Communicate with airport authorities.Coordinate with travel agencies.Support baggage service teams when required.ComplianceFollow airline ticketing policies.Adhere to DGCA and airport regulations.Maintain confidentiality of passenger information.Ensure compliance with aviation security procedures.Required Qualifications10+2 (Higher Secondary) - Minimum qualification.Graduate in any discipline preferred.Diploma or certification in Air Ticketing, Travel & Tourism, Aviation, or Hospitality is an advantage.Freshers and experienced candidates may apply.Required SkillsTechnical SkillsAirline reservation systems (Amadeus, Galileo, Sabre, Worldspan)Flight booking proceduresFare calculationTicket issuanceTicket revalidation and reissueRefund processingKnowledge of domestic and international routesBasic computer proficiency (MS Office, email)Soft SkillsExcellent communication skillsCustomer service orientationProfessional appearance and groomingProblem-solving abilityAttention to detailTime managementMultitaskingTeamworkPositive attitudePatience and empathyKnowledge RequirementsAirline fare rulesAirport proceduresReservation systemsIATA ticketing standardsBaggage policiesVisa and passport requirementsTravel insurance basicsAviation terminologyCustomer service standardsDaily DutiesProcess ticket bookings.Assist passengers with reservations.Issue and modify airline tickets.Handle cancellations and refunds.Answer customer calls and emails.Verify travel documents.Coordinate with airport operations.Resolve ticketing issues.Update reservation records.Maintain transaction reports.Working ConditionsAirport terminalsAirline reservation officesTravel agency officesRotational shiftsEarly morning, evening, night, weekends, and public holidaysStanding and desk-based workFast-paced, customer-facing environmentPhysical RequirementsAbility to work in shifts.Professional grooming and appearance.Ability to sit or stand for extended periods.Good verbal communication.Basic computer typing skills.Ability to work under pressure.Career ProgressionAir Ticketing ExecutiveSenior Ticketing ExecutiveReservation ExecutivePassenger Service ExecutiveAirport Customer Service ExecutiveTicketing SupervisorReservation SupervisorDuty OfficerAirport Operations ExecutiveAirport Operations ManagerPreferred CertificationsIATA Foundation in Travel & TourismIATA Airline Cabin Crew (optional for broader aviation knowledge)Amadeus CertificationGalileo CertificationSabre Reservation System CertificationDiploma in Aviation, Hospitality & Travel ManagementSalary (India)Fresher: 20,000-28,000 per month1-3 years: 25,000-40,000 per month3-5 years: 35,000-55,000 per monthSenior/Lead Executive: 50,000-75,000+ per monthSalary varies depending on the airline, airport, city, and experience.

SHARE YOUR RESUME 8282965559nAs an Air Cargo Executive based in Samastipur, Bihar, you will play a crucial role in the handling and management of air cargo operations. This position is ideal for individuals starting their careers in logistics and aviation.nnKey Responsibilities:nn1. Cargo Management: Oversee the proper handling and storage of cargo to ensure all items are ready for shipment.n n2. Documentation: Prepare and process necessary documents, including shipping labels and customs paperwork, to ensure compliance with regulations.nn3. Customer Service: Communicate with clients to provide information regarding their cargo and address any concerns or inquiries.nn4. Coordination: Work closely with airlines, freight forwarders, and other stakeholders to facilitate smooth operations and timely deliveries.nnRequired Skills and Expectations:nnCandidates should have a minimum educational qualification of 10th pass and ideally some familiarity with air cargo processes. Strong communication skills are essential, as you will interact with customers and partners regularly. Attention to detail is crucial for handling documentation accurately. The role also requires the ability to work in a fast-paced environment and manage multiple tasks effectively. Freshers are encouraged to apply, as this position provides an excellent opportunity to learn and grow in the air cargo industry. Being punctual and having a strong work ethic will be key to your success in this full-time role.

We are seeking a dedicated Back Office Executive to join our team in Prayagraj. This is a full-time position ideal for candidates with 0 to 1 year of experience. The role involves supporting daily operations by performing essential administrative tasks within the office environment.Key Responsibilities:1. Data Entry: Accurately input and maintain data in the company's database to ensure timely and precise information retrieval.2. Documentation: Manage, organize, and file documents, ensuring easy access and compliance with company guidelines.3. Communication: Assist in internal and external communication by responding to queries, forwarding messages, and facilitating effective workflows.4. Record Keeping: Maintain accurate records of transactions, communications, and interactions to ensure accountability and traceability.5. Support Services: Provide general administrative support to various teams, helping with reports, scheduling, and office supplies management.Required Skills and Expectations:Candidates must have completed their 12th grade and be eager to learn. Strong attention to detail is essential for maintaining accurate records and data. Proficiency in basic computer applications is required. Good communication skills will help in effectively coordinating with colleagues. A positive attitude and a willingness to face challenges will be key to thriving in this role. Being organized and capable of multitasking will ensure the smooth operation of day-to-day activities in the office.

K9HR SOLUTIONS, Krishna Patel (HR Manager - Mo. No. 98798 71629 Email ID: hr03@k9hr.com) is looking for Property Valuation Engineer as Follows:Conduct site visits to assess physical condition, location, andsurroundings of properties.Collect and document property details includingmeasurements, photographs, and relevant legal documents.Assist in preparing valuation reports under guidance of seniorexecutives or valuers.Liaise with property owners, brokers, and local authorities togather market data.Maintain accurate records of site inspections and valuationinputs.Ensure compliance with company standards and regulatoryguidelines.Support the team in market research and data analysis forvaluation benchmarks.Coordinate logistics for site visits and ensure timely executionof fieldwork.Computer Knowledge, MS Excel, MS Office, CommunicationSkill

We are seeking an Airport Supervisor in Warangal, India, who will manage daily operations and ensure a smooth airport experience for passengers and staff. The ideal candidate will have 2 to 8 years of experience and at least a 10th-grade education.nnKey responsibilities include:nn1. Staff Management: Oversee airport staff, allocate tasks, and ensure efficient performance to maintain high service standards.nn2. Operational Coordination: Coordinate daily operations, including monitoring flight schedules, baggage handling, and security procedures, ensuring compliance with safety regulations.nn3. Passenger Assistance: Address passenger inquiries and resolve issues promptly, providing exceptional customer service to enhance the travel experience.nn4. Problem Solving: Proactively identify and resolve operational problems, working collaboratively with different teams to ensure a seamless functioning of airport services.nnRequired skills and expectations include:nn- Strong communication skills to effectively interact with staff, passengers, and airport authorities.n- Leadership abilities to manage a team, inspire colleagues, and maintain a positive work environment.n- Organizational skills to handle multiple tasks and prioritize responsibilities in a fast-paced setting.n- A basic understanding of airport operations and regulations to ensure compliance with all relevant policies.n- Flexibility to work varying hours, as airport operations require supervision at all times. nnWe look for a dedicated individual who is committed to providing outstanding service and ensuring the airport runs smoothly.

An Air Ticketing Executive is responsible for booking, issuing, reissuing, cancelling, and managing airline tickets while ensuring excellent customer service. The role involves assisting passengers with reservations, fare information, itinerary changes, baggage policies, travel documentation, and check-in-related queries. Air Ticketing Executives work with airline reservation systems and ensure compliance with airline policies, airport regulations, and aviation security standards.Key ResponsibilitiesTicket Reservation & BookingBook domestic and international flight tickets.Assist customers in selecting suitable flights and fare options.Provide accurate fare quotations and travel itineraries.Process ticket reservations through airline reservation systems.Issue, reissue, and cancel airline tickets.Handle ticket modifications and upgrades.Passenger AssistanceGuide passengers regarding flight schedules.Assist with seat selection and special meal requests.Provide information about baggage allowance.Explain airline policies regarding refunds and cancellations.Assist passengers with travel insurance information.Help elderly passengers and passengers requiring special assistance.Handle customer complaints professionally.Airport Counter OperationsAssist passengers at airline ticket counters.Verify passenger identity documents.Coordinate with check-in staff.Resolve ticketing-related issues before departure.Process standby passengers.Manage last-minute ticket changes.Reservation ManagementUpdate reservation records.Confirm flight bookings.Monitor waitlisted bookings.Handle group reservations.Coordinate with travel agencies.Process online and offline reservations.DocumentationVerify passports and visas for international travel.Ensure travel documents meet airline requirements.Prepare passenger manifests when required.Maintain booking records.Generate reservation reports.Payment HandlingAccept ticket payments.Process credit/debit card transactions.Handle cash payments.Generate invoices and receipts.Maintain daily cash records.Process ticket refunds.Customer ServiceRespond to customer inquiries.Handle phone, email, and walk-in customers.Provide accurate travel information.Resolve ticketing issues promptly.Maintain customer satisfaction.CoordinationCoordinate with airline operations.Work closely with check-in staff.Communicate with airport authorities.Coordinate with travel agencies.Support baggage service teams when required.ComplianceFollow airline ticketing policies.Adhere to DGCA and airport regulations.Maintain confidentiality of passenger information.Ensure compliance with aviation security procedures.Required Qualifications10+2 (Higher Secondary) - Minimum qualification.Graduate in any discipline preferred.Diploma or certification in Air Ticketing, Travel & Tourism, Aviation, or Hospitality is an advantage.Freshers and experienced candidates may apply.Required SkillsTechnical SkillsAirline reservation systems (Amadeus, Galileo, Sabre, Worldspan)Flight booking proceduresFare calculationTicket issuanceTicket revalidation and reissueRefund processingKnowledge of domestic and international routesBasic computer proficiency (MS Office, email)Soft SkillsExcellent communication skillsCustomer service orientationProfessional appearance and groomingProblem-solving abilityAttention to detailTime managementMultitaskingTeamworkPositive attitudePatience and empathyKnowledge RequirementsAirline fare rulesAirport proceduresReservation systemsIATA ticketing standardsBaggage policiesVisa and passport requirementsTravel insurance basicsAviation terminologyCustomer service standardsDaily DutiesProcess ticket bookings.Assist passengers with reservations.Issue and modify airline tickets.Handle cancellations and refunds.Answer customer calls and emails.Verify travel documents.Coordinate with airport operations.Resolve ticketing issues.Update reservation records.Maintain transaction reports.Working ConditionsAirport terminalsAirline reservation officesTravel agency officesRotational shiftsEarly morning, evening, night, weekends, and public holidaysStanding and desk-based workFast-paced, customer-facing environmentPhysical RequirementsAbility to work in shifts.Professional grooming and appearance.Ability to sit or stand for extended periods.Good verbal communication.Basic computer typing skills.Ability to work under pressure.Career ProgressionAir Ticketing ExecutiveSenior Ticketing ExecutiveReservation ExecutivePassenger Service ExecutiveAirport Customer Service ExecutiveTicketing SupervisorReservation SupervisorDuty OfficerAirport Operations ExecutiveAirport Operations ManagerPreferred CertificationsIATA Foundation in Travel & TourismIATA Airline Cabin Crew (optional for broader aviation knowledge)Amadeus CertificationGalileo CertificationSabre Reservation System CertificationDiploma in Aviation, Hospitality & Travel ManagementSalary (India)Fresher: 20,000-25,000 per month1-3 years: 25,000-40,000 per month3-5 years: 35,000-55,000 per monthSenior/Lead Executive: 50,000-75,000+ per monthSalary varies depending on the airline, airport, city, and experience.

We are seeking a dedicated Airline Customer Service Executive in Delhi, India. This full-time position is ideal for candidates with 0 to 5 years of experience who have completed at least the 10th grade. The role involves assisting customers with their airline needs and providing exceptional service.nnKey Responsibilities:nn1. Customer Assistance: Respond promptly to customer inquiries regarding flight schedules, bookings, and travel policies, ensuring a positive travel experience for every passenger.nn2. Issue Resolution: Address and resolve customer complaints or issues effectively, maintaining a calm demeanor and striving for customer satisfaction.nn3. Information Sharing: Provide accurate information about airline services, including baggage policies and flight delays, to ensure customers are well-informed.nn4. Booking Support: Assist customers in making, changing, or canceling their flight reservations, ensuring smooth transactions and adherence to airline protocols.nn5. Collaboration: Work closely with other team members and departments to coordinate and enhance customer service delivery.nnRequired Skills and Expectations:nnCandidates should possess excellent communication skills, both verbal and written, enabling clear interactions with customers. A friendly and approachable attitude is essential, as is the ability to work well under pressure. Strong problem-solving capabilities and a customer-centric mindset are crucial for success in this role. Candidates should also be comfortable working in a fast-paced office environment and be willing to learn and adapt to different situations.

Axis Bank - Branch Banking ExecutiveDesignation: Branch Banking Executive / Branch ExecutiveDepartment: Branch BankingEmployment: Full-timeExperience: Freshers and experienced candidates may be considered depending on the opening.Key ResponsibilitiesHandle customers visiting the branch and resolve banking queries.Assist with Savings/Current Account opening, KYC and account maintenance.Support customers with debit cards, cheque books, Internet Banking and Mobile Banking.Explain and promote banking products such as CASA, FD/RD, Credit Cards, Loans and Insurance, depending on the assigned role.Generate leads and acquire new customers through referrals and customer visits.Maintain existing customer relationships.Process customer service requests within prescribed timelines.Maintain proper documentation and follow KYC, compliance and risk-management requirements.Coordinate with branch teams and maintain daily activity/business reports. Typical EligibilityQualification: Graduate in any discipline.Freshers: Can be eligible for certain Axis Bank entry-level programs.Skills: Good communication, customer handling, basic banking knowledge and sales orientation.For Axis Bank's Sales Academy, the current stated criteria include graduation with at least 50%, age 21-28, and for that specific program a driving licence and two-wheeler access.

Restaurant Managers Required In GermanyIelts/ German Not Mandatory in Germanyvisa Duration- 12 Months to 3 Yearsfree Medical and Education Facilities for Familyfamily Visagovt Sponsored Visaspouse Can Legally Workselection On First Cum First BasisMajor Responsibilities:-Managed overall restaurant operations to ensure efficient and profitable performance.Supervised, trained, and evaluated restaurant staff.Ensured exceptional customer service and guest satisfaction.Monitored food quality, presentation, and service standards.Managed staff scheduling, attendance, and shift operations.Controlled inventory, purchasing, and stock levels.Oversaw budgeting, cost control, and revenue generation activities.Handled customer complaints and resolved service-related issues professionally.Ensured compliance with food safety, hygiene, and HACCP regulations.Coordinated with kitchen and service teams to maintain smooth operations.Monitored cash handling, billing, and POS transactions.Prepared operational reports and implemented strategies to improve business performance.

K9HR SOlUTIONS, Nidhi Jethva(HR Manager - Mo. No. 93134 66308 Email ID : hr02@k9hr.com) is looking for a Billing Assitant to join our team in Rajkot.Job Description: The lady needs to take care of the billing counter.Additionally, she needs to interact with the customers andhandle general queries raised by the customer. Handlethe phone calls.Key Skill Required in Candidate: Good communication skills. Basic knowledge of computer. Candidate having knowledge of accounting softwarewill be given higher priority Being talkative and a bit descriptive in explaining, ispreferred. Basic English and command over Gujarati

K9HR SOlUTIONS, Nidhi Jethva(HR Manager - Mo. No. 93134 66308 Email ID : hr02@k9hr.com) is looking for a Social Media Manager to join our team in Rajkot. The person has to take care of managing all ourproducts over market places including amazon,meesho, flipcart, etc. Handle the website orders. Creating and designing templates, reels, etc formarketing purpose. Handle whatsapp marketing. Having additional knowledge related to contentwriting, video making etc. will be given priority.

K9HR SOlUTIONS, Bansi Vanpariya (HR Manager - Mo. No. 90999 71251 Email ID : hr06@k9hr.com) is looking for Relationship Manager to build and maintain strong relationships with existing and prospective clients. The candidate will understand customer requirements, explain suitable products or services, generate leads, handle client queries, conduct regular follow-ups, and provide ongoing support. The role also involves achieving assigned business targets, identifying new opportunities, coordinating with internal teams, and ensuring high customer satisfaction.

Ground Staff are responsible for ensuring the smooth, safe, and efficient handling of passengers, baggage, aircraft, and airport operations. They provide excellent customer service while coordinating with airline personnel, security agencies, and airport authorities to ensure timely departures and arrivals.Key ResponsibilitiesPassenger ServicesWelcome and assist passengers at the airport.Perform check-in procedures and issue boarding passes.Verify passenger identity, travel documents, and baggage.Assist passengers with self-service kiosks and online check-in.Guide passengers through boarding and arrival procedures.Handle passenger inquiries, complaints, and special requests professionally.Provide assistance to elderly passengers, passengers with disabilities, and unaccompanied minors.Coordinate wheelchair and special assistance services.Boarding & Departure OperationsMake boarding announcements.Verify boarding passes and travel documents.Ensure passengers board according to airline procedures.Coordinate boarding with cabin crew and flight operations.Prepare departure documentation.Ensure on-time departure by following operational schedules.Arrival ServicesAssist arriving passengers.Guide passengers toward baggage claim and customs.Handle lost baggage reports.Coordinate baggage tracing with the baggage department.Resolve passenger service issues.Baggage Handling CoordinationMonitor baggage acceptance and tagging.Ensure baggage complies with airline weight regulations.Coordinate loading and unloading teams.Report mishandled or damaged baggage.Ensure baggage reaches the correct aircraft.Aircraft Turnaround SupportCoordinate aircraft arrival and departure activities.Communicate with ramp staff and flight dispatch.Ensure timely boarding and baggage loading.Support quick aircraft turnaround.Monitor service completion before departure.Customer ServiceDeliver exceptional customer service.Maintain a professional appearance and positive attitude.Resolve passenger concerns efficiently.Explain airline policies clearly.Assist during delays, cancellations, and schedule changes.Safety & SecurityFollow airport safety procedures.Comply with airline Standard Operating Procedures (SOPs).Ensure security regulations are followed.Report suspicious activities immediately.Maintain confidentiality of passenger information.Participate in emergency response procedures.Documentation & ReportingMaintain passenger records.Prepare operational reports.Complete flight documentation accurately.Record incidents and irregularities.Coordinate with supervisors regarding operational updates.Required QualificationsEducation10+2 (Higher Secondary) - Minimum QualificationGraduate in any discipline preferredDiploma or certification in Aviation, Hospitality, or Travel & Tourism is an added advantage.ExperienceFreshers are welcome.0-3 years of experience in aviation, airlines, airports, hospitality, retail, or customer service is preferred.Required SkillsTechnical SkillsKnowledge of airport operationsPassenger handling proceduresAirline check-in systems (preferred)Basic computer proficiencyMS Word, Excel, and OutlookDocumentation and record managementSoft SkillsExcellent communication skillsStrong customer service orientationProfessional personality and groomingProblem-solving abilityTeamwork and collaborationTime managementMultitasking capabilityAttention to detailPositive attitudeAdaptabilityPhysical RequirementsAbility to stand for extended periods.Ability to work rotating shifts.Fit to work in a fast-paced airport environment.Ability to lift light baggage when required.Willingness to work weekends, holidays, and night shifts.Work EnvironmentAirport terminalsAirline check-in countersBoarding gatesArrival hallsCustomer service desksBaggage service officesDynamic and high-volume operational environmentSalary (India)Fresher: 20,000 - 28,000 per monthExperienced (2-5 years): 30,000 - 45,000 per monthSenior Ground Staff / Supervisor: 45,000 - 70,000+ per monthSalary varies depending on the airline, airport, location, experience, and employer.

Ground Staff are responsible for ensuring the smooth, safe, and efficient handling of passengers, baggage, aircraft, and airport operations. They provide excellent customer service while coordinating with airline personnel, security agencies, and airport authorities to ensure timely departures and arrivals.Key ResponsibilitiesPassenger ServicesWelcome and assist passengers at the airport.Perform check-in procedures and issue boarding passes.Verify passenger identity, travel documents, and baggage.Assist passengers with self-service kiosks and online check-in.Guide passengers through boarding and arrival procedures.Handle passenger inquiries, complaints, and special requests professionally.Provide assistance to elderly passengers, passengers with disabilities, and unaccompanied minors.Coordinate wheelchair and special assistance services.Boarding & Departure OperationsMake boarding announcements.Verify boarding passes and travel documents.Ensure passengers board according to airline procedures.Coordinate boarding with cabin crew and flight operations.Prepare departure documentation.Ensure on-time departure by following operational schedules.Arrival ServicesAssist arriving passengers.Guide passengers toward baggage claim and customs.Handle lost baggage reports.Coordinate baggage tracing with the baggage department.Resolve passenger service issues.Baggage Handling CoordinationMonitor baggage acceptance and tagging.Ensure baggage complies with airline weight regulations.Coordinate loading and unloading teams.Report mishandled or damaged baggage.Ensure baggage reaches the correct aircraft.Aircraft Turnaround SupportCoordinate aircraft arrival and departure activities.Communicate with ramp staff and flight dispatch.Ensure timely boarding and baggage loading.Support quick aircraft turnaround.Monitor service completion before departure.Customer ServiceDeliver exceptional customer service.Maintain a professional appearance and positive attitude.Resolve passenger concerns efficiently.Explain airline policies clearly.Assist during delays, cancellations, and schedule changes.Safety & SecurityFollow airport safety procedures.Comply with airline Standard Operating Procedures (SOPs).Ensure security regulations are followed.Report suspicious activities immediately.Maintain confidentiality of passenger information.Participate in emergency response procedures.Documentation & ReportingMaintain passenger records.Prepare operational reports.Complete flight documentation accurately.Record incidents and irregularities.Coordinate with supervisors regarding operational updates.Required QualificationsEducation10+2 (Higher Secondary) - Minimum QualificationGraduate in any discipline preferredDiploma or certification in Aviation, Hospitality, or Travel & Tourism is an added advantage.ExperienceFreshers are welcome.0-3 years of experience in aviation, airlines, airports, hospitality, retail, or customer service is preferred.Required SkillsTechnical SkillsKnowledge of airport operationsPassenger handling proceduresAirline check-in systems (preferred)Basic computer proficiencyMS Word, Excel, and OutlookDocumentation and record managementSoft SkillsExcellent communication skillsStrong customer service orientationProfessional personality and groomingProblem-solving abilityTeamwork and collaborationTime managementMultitasking capabilityAttention to detailPositive attitudeAdaptabilityPhysical RequirementsAbility to stand for extended periods.Ability to work rotating shifts.Fit to work in a fast-paced airport environment.Ability to lift light baggage when required.Willingness to work weekends, holidays, and night shifts.Work EnvironmentAirport terminalsAirline check-in countersBoarding gatesArrival hallsCustomer service desksBaggage service officesDynamic and high-volume operational environmentSalary (India)Fresher: 20,000 - 28,000 per monthExperienced (2-5 years): 30,000 - 45,000 per monthSenior Ground Staff / Supervisor: 45,000 - 70,000+ per monthSalary varies depending on the airline, airport, location, experience, and employer.

As a Cabin Crew member based in Coimbatore, you will play a crucial role in ensuring the safety and comfort of passengers during their flight experiences. This is a full-time position, and we welcome applicants with varying levels of experience, from fresh graduates to those with up to six years of experience. A minimum education requirement is passing the 10th grade.Key Responsibilities:- Ensuring Passenger Safety: You will familiarize yourself with safety equipment and procedures, preparing yourself to assist in emergencies and ensuring that passengers follow safety protocols.- Delivering Excellent Customer Service: Your role includes providing attentive and friendly service to all passengers, catering to their needs and ensuring a pleasant experience throughout the journey.- Conducting Pre-Flight Checks: Before each flight, you will inspect cabins and emergency equipment to confirm everything is in order for safe and efficient operation.- Serving Food and Beverages: You will manage in-flight service by distributing meals and drinks according to company standards while maintaining a welcoming atmosphere.- Assisting Passengers: Youll help passengers with boarding, disembarking, and finding their seats, ensuring they feel comfortable and accommodated during the flight.Required Skills and Expectations:Successful candidates should demonstrate strong communication skills to interact effectively with passengers and coworkers. A friendly and approachable demeanor is essential for creating a positive cabin environment. You should be able to work well under pressure and be attentive to detail, as maintaining safety and comfort is your top priority. Flexibility in work hours and a commitment to teamwork will also be important in this role.

A Document Collection Executive is responsible for gathering, verifying, and organizing sensitive paperwork (like KYC, loan applications, and legal files). They ensure the accuracy of company records and coordinate with clients or different departments for pending documentation.Key responsibilities and requirements often include:Field Work: Visiting client locations or corporate sites to pick up and deliver important paperwork.Verification: Ensuring all documents meet compliance standards before processing.Data Management: Updating software systems, Google Sheets, or MS Excel with tracking details.Requirements: Usually requires a 12th pass or graduation, good communication skills, a two-wheeler with a driving license, and basic computer knowledge.

We are seeking a dedicated Airport Supervisor to join our team in Guwahati. This role is perfect for individuals with a passion for aviation and strong organizational skills. nnKey Responsibilities:n- Overseeing daily airport operations: You will ensure that all processes run smoothly and efficiently within the airport, coordinating with various teams to maintain high standards of service.n- Assisting passengers: You'll provide support to travelers, addressing inquiries and resolving any issues to enhance customer satisfaction at the airport.n- Managing staff: You will supervise airport personnel, ensuring that all staff adhere to company policies and provide excellent service.nnRequired Skills and Expectations:nCandidates should have completed at least the 10th grade. Although prior experience in airport operations is not necessary, any background in customer service or management will be beneficial. Strong communication skills are crucial, as you will interact with passengers, staff, and management. A proactive attitude and the ability to handle stress in a fast-paced environment are essential, as is attention to detail. You must be a team player, willing to collaborate with others to achieve a seamless travel experience for all. Availability for full-time work is required. This position offers an exciting opportunity to kickstart your career in the aviation industry.

We are seeking dedicated individuals for the role of Ground Staff in Dehradun, India. This position is ideal for those looking to start their career and requires a commitment to providing excellent service in a busy environment.nnKey Responsibilities:nn1. Customer Service: Greet and assist passengers, ensuring their travel experience is smooth and pleasant.n2. Check-In Assistance: Help passengers with the check-in process, including baggage handling and issuing boarding passes.n3. Coordination: Work closely with team members to ensure all flight operations run efficiently and on time.n4. Safety Compliance: Adhere to safety regulations and procedures to ensure a safe environment for passengers and staff.nnRequired Skills and Expectations:nnCandidates should have completed their 12th grade and possess a strong commitment to teamwork and customer service. Good communication skills are essential, as you will be interacting with passengers and colleagues daily. Flexibility in working hours is necessary, as this role may require working on weekends and holidays. A positive attitude and a willingness to learn are crucial for success in this position. nnIf you are eager to gain experience in the aviation industry and thrive in a dynamic environment, we encourage you to apply for this full-time position working from our office in Dehradun.

An Air Ticketing Executive is responsible for booking, issuing, reissuing, cancelling, and managing airline tickets while ensuring excellent customer service. The role involves assisting passengers with reservations, fare information, itinerary changes, baggage policies, travel documentation, and check-in-related queries. Air Ticketing Executives work with airline reservation systems and ensure compliance with airline policies, airport regulations, and aviation security standards.Key ResponsibilitiesTicket Reservation & BookingBook domestic and international flight tickets.Assist customers in selecting suitable flights and fare options.Provide accurate fare quotations and travel itineraries.Process ticket reservations through airline reservation systems.Issue, reissue, and cancel airline tickets.Handle ticket modifications and upgrades.Passenger AssistanceGuide passengers regarding flight schedules.Assist with seat selection and special meal requests.Provide information about baggage allowance.Explain airline policies regarding refunds and cancellations.Assist passengers with travel insurance information.Help elderly passengers and passengers requiring special assistance.Handle customer complaints professionally.Airport Counter OperationsAssist passengers at airline ticket counters.Verify passenger identity documents.Coordinate with check-in staff.Resolve ticketing-related issues before departure.Process standby passengers.Manage last-minute ticket changes.Reservation ManagementUpdate reservation records.Confirm flight bookings.Monitor waitlisted bookings.Handle group reservations.Coordinate with travel agencies.Process online and offline reservations.DocumentationVerify passports and visas for international travel.Ensure travel documents meet airline requirements.Prepare passenger manifests when required.Maintain booking records.Generate reservation reports.Payment HandlingAccept ticket payments.Process credit/debit card transactions.Handle cash payments.Generate invoices and receipts.Maintain daily cash records.Process ticket refunds.Customer ServiceRespond to customer inquiries.Handle phone, email, and walk-in customers.Provide accurate travel information.Resolve ticketing issues promptly.Maintain customer satisfaction.CoordinationCoordinate with airline operations.Work closely with check-in staff.Communicate with airport authorities.Coordinate with travel agencies.Support baggage service teams when required.ComplianceFollow airline ticketing policies.Adhere to DGCA and airport regulations.Maintain confidentiality of passenger information.Ensure compliance with aviation security procedures.Required Qualifications10+2 (Higher Secondary) - Minimum qualification.Graduate in any discipline preferred.Diploma or certification in Air Ticketing, Travel & Tourism, Aviation, or Hospitality is an advantage.Freshers and experienced candidates may apply.Required SkillsTechnical SkillsAirline reservation systems (Amadeus, Galileo, Sabre, Worldspan)Flight booking proceduresFare calculationTicket issuanceTicket revalidation and reissueRefund processingKnowledge of domestic and international routesBasic computer proficiency (MS Office, email)Soft SkillsExcellent communication skillsCustomer service orientationProfessional appearance and groomingProblem-solving abilityAttention to detailTime managementMultitaskingTeamworkPositive attitudePatience and empathyKnowledge RequirementsAirline fare rulesAirport proceduresReservation systemsIATA ticketing standardsBaggage policiesVisa and passport requirementsTravel insurance basicsAviation terminologyCustomer service standardsDaily DutiesProcess ticket bookings.Assist passengers with reservations.Issue and modify airline tickets.Handle cancellations and refunds.Answer customer calls and emails.Verify travel documents.Coordinate with airport operations.Resolve ticketing issues.Update reservation records.Maintain transaction reports.Working ConditionsAirport terminalsAirline reservation officesTravel agency officesRotational shiftsEarly morning, evening, night, weekends, and public holidaysStanding and desk-based workFast-paced, customer-facing environmentPhysical RequirementsAbility to work in shifts.Professional grooming and appearance.Ability to sit or stand for extended periods.Good verbal communication.Basic computer typing skills.Ability to work under pressure.Career ProgressionAir Ticketing ExecutiveSenior Ticketing ExecutiveReservation ExecutivePassenger Service ExecutiveAirport Customer Service ExecutiveTicketing SupervisorReservation SupervisorDuty OfficerAirport Operations ExecutiveAirport Operations ManagerPreferred CertificationsIATA Foundation in Travel & TourismIATA Airline Cabin Crew (optional for broader aviation knowledge)Amadeus CertificationGalileo CertificationSabre Reservation System CertificationDiploma in Aviation, Hospitality & Travel ManagementSalary (India)Fresher: 20,000-28,000 per month1-3 years: 25,000-40,000 per month3-5 years: 35,000-55,000 per monthSenior/Lead Executive: 50,000-75,000+ per monthSalary varies depending on the airline, airport, city, and experience.

An Air Ticketing Executive is responsible for booking, issuing, reissuing, cancelling, and managing airline tickets while ensuring excellent customer service. The role involves assisting passengers with reservations, fare information, itinerary changes, baggage policies, travel documentation, and check-in-related queries. Air Ticketing Executives work with airline reservation systems and ensure compliance with airline policies, airport regulations, and aviation security standards.Key ResponsibilitiesTicket Reservation & BookingBook domestic and international flight tickets.Assist customers in selecting suitable flights and fare options.Provide accurate fare quotations and travel itineraries.Process ticket reservations through airline reservation systems.Issue, reissue, and cancel airline tickets.Handle ticket modifications and upgrades.Passenger AssistanceGuide passengers regarding flight schedules.Assist with seat selection and special meal requests.Provide information about baggage allowance.Explain airline policies regarding refunds and cancellations.Assist passengers with travel insurance information.Help elderly passengers and passengers requiring special assistance.Handle customer complaints professionally.Airport Counter OperationsAssist passengers at airline ticket counters.Verify passenger identity documents.Coordinate with check-in staff.Resolve ticketing-related issues before departure.Process standby passengers.Manage last-minute ticket changes.Reservation ManagementUpdate reservation records.Confirm flight bookings.Monitor waitlisted bookings.Handle group reservations.Coordinate with travel agencies.Process online and offline reservations.DocumentationVerify passports and visas for international travel.Ensure travel documents meet airline requirements.Prepare passenger manifests when required.Maintain booking records.Generate reservation reports.Payment HandlingAccept ticket payments.Process credit/debit card transactions.Handle cash payments.Generate invoices and receipts.Maintain daily cash records.Process ticket refunds.Customer ServiceRespond to customer inquiries.Handle phone, email, and walk-in customers.Provide accurate travel information.Resolve ticketing issues promptly.Maintain customer satisfaction.CoordinationCoordinate with airline operations.Work closely with check-in staff.Communicate with airport authorities.Coordinate with travel agencies.Support baggage service teams when required.ComplianceFollow airline ticketing policies.Adhere to DGCA and airport regulations.Maintain confidentiality of passenger information.Ensure compliance with aviation security procedures.Required Qualifications10+2 (Higher Secondary) - Minimum qualification.Graduate in any discipline preferred.Diploma or certification in Air Ticketing, Travel & Tourism, Aviation, or Hospitality is an advantage.Freshers and experienced candidates may apply.Required SkillsTechnical SkillsAirline reservation systems (Amadeus, Galileo, Sabre, Worldspan)Flight booking proceduresFare calculationTicket issuanceTicket revalidation and reissueRefund processingKnowledge of domestic and international routesBasic computer proficiency (MS Office, email)Soft SkillsExcellent communication skillsCustomer service orientationProfessional appearance and groomingProblem-solving abilityAttention to detailTime managementMultitaskingTeamworkPositive attitudePatience and empathyKnowledge RequirementsAirline fare rulesAirport proceduresReservation systemsIATA ticketing standardsBaggage policiesVisa and passport requirementsTravel insurance basicsAviation terminologyCustomer service standardsDaily DutiesProcess ticket bookings.Assist passengers with reservations.Issue and modify airline tickets.Handle cancellations and refunds.Answer customer calls and emails.Verify travel documents.Coordinate with airport operations.Resolve ticketing issues.Update reservation records.Maintain transaction reports.Working ConditionsAirport terminalsAirline reservation officesTravel agency officesRotational shiftsEarly morning, evening, night, weekends, and public holidaysStanding and desk-based workFast-paced, customer-facing environmentPhysical RequirementsAbility to work in shifts.Professional grooming and appearance.Ability to sit or stand for extended periods.Good verbal communication.Basic computer typing skills.Ability to work under pressure.Career ProgressionAir Ticketing ExecutiveSenior Ticketing ExecutiveReservation ExecutivePassenger Service ExecutiveAirport Customer Service ExecutiveTicketing SupervisorReservation SupervisorDuty OfficerAirport Operations ExecutiveAirport Operations ManagerPreferred CertificationsIATA Foundation in Travel & TourismIATA Airline Cabin Crew (optional for broader aviation knowledge)Amadeus CertificationGalileo CertificationSabre Reservation System CertificationDiploma in Aviation, Hospitality & Travel ManagementSalary (India)Fresher: 18,000-28,000 per month1-3 years: 25,000-40,000 per month3-5 years: 35,000-55,000 per monthSenior/Lead Executive: 50,000-75,000+ per monthSalary varies depending on the airline, airport, city, and experience.

We are looking for enthusiastic individuals to join our team as Ground Staff in Bhopal. This role requires dedication to providing excellent customer service and supporting smooth airport operations.Key Responsibilities:- Customer Service: Assist passengers with check-in, luggage handling, and boarding processes to ensure a pleasant travel experience.- Luggage Management: Safely handle and manage passenger luggage, ensuring it is loaded and unloaded correctly onto flights.- Information Assistance: Provide accurate information regarding flight schedules, gate changes, and other travel-related queries to passengers.- Safety and Security Checks: Conduct safety checks and enforce airport security regulations to maintain a safe environment for travelers.- Collaboration with Team Members: Work closely with other ground staff, pilots, and cabin crew to ensure seamless operations and communication during flights.Required Skills and Expectations:- Candidates should have completed at least the 12th grade and possess a positive attitude.- Strong communication skills are essential for effective interaction with passengers and team members.- Ability to work in a fast-paced environment and manage tasks efficiently under pressure.- A customer-focused mindset, with a willingness to help and assist passengers.- Basic problem-solving skills to address any issues that may arise during service.- Previous experience in a similar role is a plus but not mandatory, making this an excellent opportunity for fresh graduates or those with limited experience.

Join our team as an Airport Supervisor in Jaipur. This role is ideal for individuals who are organized and enjoy working in a dynamic environment, ensuring smooth operations at the airport.nnKey Responsibilities:nn- Oversee daily airport operations: Monitor the functioning of airport services, including customer service, baggage handling, and security to ensure efficiency and safety.n n- Coordinate with various departments: Collaborate with airlines, security, and ground staff to optimize passenger flow and resolve any issues that arise.n n- Train and manage staff: Provide guidance and training to team members to maintain high standards of service and compliance with regulations.n n- Ensure safety and security: Implement safety protocols and procedures, ensuring that all operations adhere to local and international standards.nn- Handle passenger inquiries: Address passengers' questions and concerns, providing assistance and information to enhance their travel experience.nnRequired Skills and Expectations:nnCandidates should have at least a 10th-grade education and possess strong communication and interpersonal skills. The ideal applicant should be organized, able to multitask, and work well under pressure. Experience in the airport or customer service industry is a plus but is not mandatory. A commitment to safety, attention to detail, and a proactive approach to problem-solving are essential for success in this position.

We are seeking an Airline Manager to join our team in Nashik, India. This role is suitable for individuals with 0 to 5 years of experience and requires a minimum education level of 10th pass. The position is full-time and will take place in an office environment.nnKey Responsibilities:nn- Operations Management: Oversee daily airline operations, ensuring that flights run smoothly and on schedule. You will coordinate with staff to maintain high operational efficiency.n n- Customer Service Excellence: Assist passengers with their inquiries and needs. You will work to enhance the overall travel experience by providing prompt and effective solutions to customer issues.nn- Team Leadership: Supervise and support staff members, ensuring that they understand procedures and policies. You will foster a positive team environment and lead staff training sessions as required.nn- Compliance and Safety: Ensure that all operations comply with safety regulations and industry standards. You will stay updated on all necessary protocols to ensure passenger and crew safety.nnRequired Skills:nnCandidates should possess strong communication and interpersonal skills, enabling effective interaction with passengers and staff. Good organizational skills are essential for managing multiple tasks efficiently. A proactive attitude and problem-solving abilities will help in addressing challenges that arise in daily operations. A commitment to providing excellent customer service and an understanding of the airline industry will be beneficial in this role.

We are looking for dedicated Airport Staff in Jaipur, India, to assist in ensuring smooth operations at the airport. This position is suitable for individuals with varying levels of experience, making it a great opportunity for both newcomers and those with prior experience.Key Responsibilities:1. Passenger Assistance: Greet and help passengers with check-in and boarding processes, ensuring a pleasant travel experience.2. Baggage Handling: Safely manage the loading and unloading of luggage, checking for damages and ensuring timely delivery to passengers.3. Information Provision: Provide accurate information regarding flight schedules, gate changes, and airport services to enhance passenger experience.4. Security Checks: Assist in maintaining airport security by conducting routine checks and ensuring compliance with safety regulations.5. Coordination with Team: Work closely with other staff members, including security and ground crew, to ensure efficient airport operations.Required Skills and Expectations:Candidates should have a minimum of a 12th-grade education. We prefer individuals with good communication skills in English and Hindi to assist a diverse range of passengers. A positive attitude, strong teamwork skills, and the ability to handle stressful situations are essential. Candidates should be organized and detail-oriented, enabling them to perform tasks accurately in a fast-paced environment. Flexibility in working hours is necessary, as airport operations run around the clock.

We are looking for a dedicated Airport Passenger Service Associate to enhance the travel experience for all passengers at the airport. This role is ideal for individuals seeking to start or advance their careers in the aviation industry.nnKey Responsibilities:nn- Passenger Assistance: Provide support to passengers from check-in to boarding, addressing any inquiries and resolving issues to ensure a smooth travel experience.n n- Check-In Services: Facilitate the check-in process for passengers, ensuring that all necessary documentation is in place and assisting with baggage handling.nn- Boarding Management: Manage the boarding process by guiding passengers and ensuring that boarding procedures are followed efficiently.nn- Customer Service: Deliver exceptional customer service by maintaining a friendly and professional demeanor, responding promptly to passenger needs.nnRequired Skills and Expectations:nnCandidates should be a minimum of 12th grade pass and possess strong communication skills in English and local languages. A positive attitude and the ability to work in a fast-paced environment are essential. Since this role requires interaction with a diverse range of passengers, the ideal candidate should be comfortable working in a team and be able to handle stressful situations with grace. Flexibility to work in shifts, including weekends and holidays, is also expected.

We are seeking a dedicated Airport Manager to oversee airport operations in Patna, India. This role is ideal for individuals with a passion for the aviation industry and offers an exciting opportunity to contribute to a vital aspect of transportation.nnKey Responsibilities:n- Oversee Daily Operations: Manage daily airport activities to ensure smooth functioning, including punctual flight schedules and passenger services.n- Staff Management: Supervise airport staff, providing guidance and support while ensuring high levels of customer service and operational efficiency.n- Safety Compliance: Monitor safety regulations and protocols to maintain a secure environment for passengers and staff.n- Client Relations: Liaise with airlines, vendors, and regulatory agencies to enhance communication and resolve any issues that may arise.n- Problem Solving: Address operational challenges promptly to minimize disruptions and ensure a seamless travel experience for passengers.nnRequired Skills and Expectations:nApplicants should possess a minimum educational qualification of passing the 12th grade. Strong interpersonal and communication skills are essential for effectively managing staff and interacting with passengers. Candidates should demonstrate problem-solving abilities and a keen attention to detail to ensure the airport runs efficiently. A proactive attitude and willingness to work in a dynamic environment are crucial, as is a passion for providing excellent customer service. Ideal candidates will be adaptable and ready to take on various responsibilities in this fast-paced role.

We are seeking an Airport Manager to oversee airport operations in Ahmedabad, India. This role is ideal for individuals with 0 to 5 years of experience and requires at least a 12th-grade education. The Airport Manager will ensure smooth daily operations while maintaining safety and customer satisfaction.nnKey Responsibilities:nn1. Operations Management: Coordinate daily airport activities, ensuring all flights are managed efficiently and on time.n n2. Safety Compliance: Ensure that all safety regulations, procedures, and protocols are strictly followed to maintain a secure environment for passengers and staff.nn3. Customer Service: Address passenger inquiries and concerns to provide excellent customer service and enhance the travel experience.nn4. Team Collaboration: Work collaboratively with airport staff, service providers, and government agencies to facilitate effective communication and problem-solving.nn5. Reporting: Prepare and present reports on airport operations and performance metrics to management for review and decision-making.nnThe ideal candidate will possess strong communication and organizational skills. Attention to detail and the ability to handle stressful situations calmly are essential. Effective leadership qualities and a proactive approach to problem-solving are also expected, as the Airport Manager plays a crucial role in maintaining the airport's high operational standards. Flexibility to work any shift is imperative in this dynamic environment.

Axis Bank - Branch Banking ExecutiveDesignation: Branch Banking Executive / Branch ExecutiveDepartment: Branch BankingEmployment: Full-timeExperience: Freshers and experienced candidates may be considered depending on the opening.Key ResponsibilitiesHandle customers visiting the branch and resolve banking queries.Assist with Savings/Current Account opening, KYC and account maintenance.Support customers with debit cards, cheque books, Internet Banking and Mobile Banking.Explain and promote banking products such as CASA, FD/RD, Credit Cards, Loans and Insurance, depending on the assigned role.Generate leads and acquire new customers through referrals and customer visits.Maintain existing customer relationships.Process customer service requests within prescribed timelines.Maintain proper documentation and follow KYC, compliance and risk-management requirements.Coordinate with branch teams and maintain daily activity/business reports. Typical EligibilityQualification: Graduate in any discipline.Freshers: Can be eligible for certain Axis Bank entry-level programs.Skills: Good communication, customer handling, basic banking knowledge and sales orientation.For Axis Bank's Sales Academy, the current stated criteria include graduation with at least 50%, age 21-28, and for that specific program a driving licence and two-wheeler access.

Axis Bank - Branch Banking ExecutiveDesignation: Branch Banking Executive / Branch ExecutiveDepartment: Branch BankingEmployment: Full-timeExperience: Freshers and experienced candidates may be considered depending on the opening.Key ResponsibilitiesHandle customers visiting the branch and resolve banking queries.Assist with Savings/Current Account opening, KYC and account maintenance.Support customers with debit cards, cheque books, Internet Banking and Mobile Banking.Explain and promote banking products such as CASA, FD/RD, Credit Cards, Loans and Insurance, depending on the assigned role.Generate leads and acquire new customers through referrals and customer visits.Maintain existing customer relationships.Process customer service requests within prescribed timelines.Maintain proper documentation and follow KYC, compliance and risk-management requirements.Coordinate with branch teams and maintain daily activity/business reports. Typical EligibilityQualification: Graduate in any discipline.Freshers: Can be eligible for certain Axis Bank entry-level programs.Skills: Good communication, customer handling, basic banking knowledge and sales orientation.For Axis Bank's Sales Academy, the current stated criteria include graduation with at least 50%, age 21-28, and for that specific program a driving licence and two-wheeler access.

Axis Bank - Branch Banking ExecutiveDesignation: Branch Banking Executive / Branch ExecutiveDepartment: Branch BankingEmployment: Full-timeExperience: Freshers and experienced candidates may be considered depending on the opening.Key ResponsibilitiesHandle customers visiting the branch and resolve banking queries.Assist with Savings/Current Account opening, KYC and account maintenance.Support customers with debit cards, cheque books, Internet Banking and Mobile Banking.Explain and promote banking products such as CASA, FD/RD, Credit Cards, Loans and Insurance, depending on the assigned role.Generate leads and acquire new customers through referrals and customer visits.Maintain existing customer relationships.Process customer service requests within prescribed timelines.Maintain proper documentation and follow KYC, compliance and risk-management requirements.Coordinate with branch teams and maintain daily activity/business reports. Typical EligibilityQualification: Graduate in any discipline.Freshers: Can be eligible for certain Axis Bank entry-level programs.Skills: Good communication, customer handling, basic banking knowledge and sales orientation.For Axis Bank's Sales Academy, the current stated criteria include graduation with at least 50%, age 21-28, and for that specific program a driving licence and two-wheeler access.

We are looking for an experienced Restaurant Supervisor to join our team in Canada. The role involves managing daily operations and ensuring excellent customer service.Key Responsibilities:- Overseeing Restaurant Operations: Manage the day-to-day operations to ensure everything runs smoothly, from opening to closing.- Staff Management: Train, supervise, and schedule staff to guarantee that all employees stay motivated and efficiently fulfill their roles.- Customer Service Excellence: Ensure high standards of customer service are met by addressing any customer complaints and responding to their needs promptly.- Inventory Management: Monitor inventory levels and place orders when necessary to ensure that supplies are maintained and waste is minimized.- Financial Oversight: Assist in budgeting and financial planning by tracking expenses and sales to keep operations profitable.- Maintaining Cleanliness Standards: Ensure that the kitchen, dining area, and restrooms are kept clean and compliant with health and safety regulations.Required Skills and Expectations:Candidates should have 4 to 10 years of experience in a supervisory role within the restaurant industry. Strong leadership and interpersonal skills are essential for managing a diverse team. Candidates should be organized, detail-oriented, and able to handle multiple tasks simultaneously. Good communication skills are critical for interacting with both staff and customers. A deep understanding of health regulations and food safety is expected to maintain a safe environment for guests and employees alike.

Designation -Super Market HelperQualification -10th ,12th or Any DegreeExperience - 0 - 5 yearsVisa - Employment VisaRequired Candidate profileMandatory DocumentsPassport Size Photo-2document photocopyPerks and benefitsFree Transport , Accommodation & Medical Insurance

Requirements:High school diploma or equivalent.Previous experience in food service management.3+ years of experience in relevant field.Knowledge of food safety regulations.Must have a valid permit to work in Australia/Canada or must be ready to secure one.Job Duties/Responsibilities:Supervise food service staff and ensure adherence to policies.Maintain high-quality customer service and resolve issues.Plan menus, manage inventory, and control costs.Ensure compliance with safety and sanitation regulations.Train and develop staff to improve performance.Create and manage employee schedules.Lead by example and foster teamwork among staff.

A Cabin Crew member is responsible for ensuring the safety, security, comfort, and satisfaction of passengers throughout the flight. The role involves conducting safety demonstrations, assisting passengers during boarding and disembarkation, providing excellent customer service, serving meals and beverages, responding to medical or emergency situations, and ensuring compliance with aviation safety regulations.Cabin Crew members represent the airline's brand and are expected to maintain high standards of professionalism, grooming, communication, and hospitality.Key Responsibilities1. Passenger SafetyConduct pre-flight safety inspections of the aircraft cabin.Check emergency equipment before every flight.Ensure safety equipment is functional and accessible.Verify emergency exits remain unobstructed.Demonstrate safety procedures before takeoff.Ensure passengers comply with safety regulations.Monitor cabin security throughout the flight.Handle emergency situations calmly and efficiently.Administer first aid when required.Coordinate emergency evacuation if necessary.2. Passenger ServiceWelcome passengers professionally.Assist passengers during boarding.Help passengers locate assigned seats.Assist with cabin baggage storage.Provide assistance to elderly passengers, children, and passengers with disabilities.Offer special assistance to pregnant passengers.Resolve passenger concerns courteously.Maintain a positive travel experience.3. Food & Beverage ServicePrepare meal carts.Serve meals and refreshments.Offer beverages according to airline service standards.Handle special meal requests.Monitor passenger dietary requirements.Maintain food hygiene standards.Collect used trays after meal service.Manage onboard inventory.4. Cabin ManagementEnsure cabin cleanliness.Monitor lavatory cleanliness.Maintain cabin temperature and lighting.Secure cabin before takeoff and landing.Conduct regular cabin checks.Assist passengers during turbulence.Ensure seat belts are fastened when required.5. Emergency ResponsibilitiesRespond to fire emergencies.Handle decompression situations.Manage medical emergencies.Perform CPR if trained.Use emergency equipment correctly.Guide passengers during emergency landings.Manage security threats.Coordinate with cockpit crew during emergencies.6. DocumentationComplete flight reports.Record onboard incidents.Prepare inventory reports.Report passenger complaints.Submit lost-and-found reports.Record medical incidents.Maintain accurate service records.7. Customer CareHandle customer complaints professionally.Resolve service issues promptly.Provide information regarding flight schedules.Assist with missed connections.Offer special attention to VIP passengers.Support nervous or anxious passengers.Maintain excellent customer satisfaction.8. TeamworkCoordinate with pilots.Work closely with fellow cabin crew.Assist ground staff during boarding.Coordinate with catering teams.Support maintenance staff when necessary.Participate in crew briefings and debriefings.Daily DutiesBefore FlightAttend pre-flight briefing.Review flight information.Check weather updates.Verify passenger information.Inspect safety equipment.Prepare cabin.Check catering supplies.Ensure emergency equipment is operational.During BoardingWelcome passengers.Verify seating.Assist with luggage.Help special-needs passengers.Conduct safety checks.Ensure cabin readiness.During FlightConduct safety demonstrations.Serve meals and beverages.Respond to passenger requests.Monitor cabin safety.Perform regular cabin inspections.Handle emergencies if required.After LandingAssist passengers during disembarkation.Inspect aircraft cabin.Complete documentation.Report incidents.Secure company equipment.Required QualificationsEducational Qualification10+2 (Higher Secondary) minimum.Diploma or Bachelor's degree preferred.Cabin Crew or Hospitality certification is an advantage.Preferred SkillsTechnical SkillsAviation safety proceduresEmergency responseFirst aid and CPRPassenger handlingCabin equipment operationFood and beverage serviceAviation regulationsDocumentationSoft SkillsExcellent communicationCustomer service orientationTeamworkLeadershipTime managementProblem-solvingDecision-makingPatienceAdaptabilityProfessional appearancePositive attitudeStress managementConflict resolutionCultural awarenessPhysical RequirementsGood overall health and physical fitness.Ability to stand and walk for extended periods.Ability to lift and store cabin baggage.Good vision (corrected vision acceptable as per airline policy).Ability to swim (required by many airlines).No visible tattoos or piercings where prohibited by airline policy.Professional grooming standards.Working ConditionsRotational shifts.Domestic and international flights.Night duties.Weekend and holiday work.Long flying hours.Jet lag and changing time zones.Frequent travel.Equipment UsedSafety and emergency equipmentPublic address (PA) systemInterphoneMeal cartsFirst aid kitsFire extinguishersAutomated External Defibrillator (AED)Emergency slides and life jacketsKey Performance Indicators (KPIs)Passenger satisfaction scoresSafety complianceOn-time cabin readinessService qualityComplaint resolutionEmergency preparednessGrooming and professionalismTeam performanceAccuracy of flight documentationCareer ProgressionCabin Crew / Flight AttendantSenior Cabin CrewLead Cabin CrewCabin SupervisorPurser / Cabin ManagerIn-Flight Service ManagerCabin Crew TrainerQuality & Safety AuditorBase ManagerCabin Services ManagerSalary (India - Approximate)Fresher: 25,000-45,000 per monthExperienced (2-5 years): 45,000-80,000 per monthSenior Cabin Crew: 80,000-1,50,000+ per monthInternational airlines may offer significantly higher compensation, along with layover allowances and travel benefits.

We are seeking dedicated and enthusiastic individuals to join our team as Ground Staff. This position is based in Kannur and is open to candidates with 0 to 6 years of experience. A minimum education of 10th grade is required.Key Responsibilities:- Passenger Handling: Assist passengers with check-in, boarding, and luggage handling to ensure a smooth travel experience.- Customer Service: Provide information about flights, schedules, and airport facilities, addressing any passenger inquiries or issues professionally.- Baggage Management: Monitor the loading and unloading of baggage to ensure safety and accuracy, minimizing any potential loss or damage.- Safety and Security Checks: Conduct necessary safety checks and ensure that all security protocols are followed in the airport environment.- Coordination with Airlines: Collaborate with airline staff and other ground employees to ensure timely and efficient flight operations.Required skills and expectations include:- Good Communication: Strong verbal communication skills are essential to interact effectively with passengers and team members.- Team Player: Must work well in a team environment, supporting colleagues to achieve shared goals.- Attention to Detail: Ability to pay close attention to details, ensuring all procedures are followed accurately.- Customer-Focused Attitude: A passion for providing excellent customer service and maintaining a positive atmosphere is crucial.- Flexible Schedule: Candidates should be willing to work various shifts, including weekends and holidays, as required in the airport environment.

We are looking for enthusiastic individuals to join our team as Ground Staff in Chennai. This full-time position is suitable for candidates with experience ranging from freshers to those with up to six years of experience. A minimum education of 10th pass is required.Key Responsibilities:- Customer Service: Assist passengers at the airport with check-in, baggage handling, and boarding procedures to ensure a smooth travel experience.- Baggage Handling: Manage the loading and unloading of luggage from aircraft, ensuring items are handled carefully and safely.- Ground Operations Support: Collaborate with team members to facilitate efficient ground operations, including aircraft preparation and turnaround.- Safety and Compliance: Adhere to all safety regulations and procedures to maintain a secure environment for passengers and staff.- Information Assistance: Provide passengers with information about flight schedules, gate changes, and airport services to enhance their travel experience.Required Skills and Expectations:Candidates should possess excellent communication skills to interact effectively with passengers and team members. A strong sense of responsibility is important for ensuring safety and efficiency in operations. The ability to work in a fast-paced environment is essential, as is teamwork to meet the demands of the job. Candidates should be flexible with working hours, as this role may require shifts, including early mornings, late nights, or weekends. We welcome individuals who are proactive, customer-oriented, and ready to contribute positively to our team.

SHARE YOUR RESUME 8282965559nWe are seeking a dedicated Air Cargo Executive to join our team in Kolkata. This entry-level position is ideal for individuals looking to start their careers in the air cargo industry.nnKey Responsibilities:nn1. Cargo Handling: Assist in the loading and unloading of air cargo, ensuring that all packages are handled safely and efficiently.nn2. Documentation: Prepare and maintain shipping documents, ensuring that all paperwork is accurate and compliant with regulations.nn3. Customer Service: Communicate with clients regarding cargo status and address any inquiries or issues they may have.nn4. Inventory Management: Help monitor cargo inventory levels and report any discrepancies or shortages to management.nn5. Coordination: Work with various teams, including logistics and operations, to ensure smooth transportation of cargo.nnRequired Skills and Expectations:nnCandidates must have completed their 10th grade education and should possess good communication skills. Attention to detail, responsibility, and the ability to work well under pressure are essential. As this is an entry-level position, prior experience is not necessary, but a willingness to learn and adapt is important. Successful candidates will demonstrate teamwork and a proactive approach to problem-solving in a dynamic work environment.

SHARE YOUR RESUME 8282965559nWe are looking for an Air Cargo Executive to join our team in Koch Bihar. This full-time position is ideal for candidates with little to no experience who have completed at least the 10th grade and are eager to learn about the air cargo industry.nnKey Responsibilities:nn- Cargo Handling: Assist in the loading and unloading of cargo from aircraft, ensuring items are handled safely and securely.n n- Documentation: Prepare and verify shipping documents, ensuring all paperwork meets regulatory and company standards.n n- Customer Service: Provide support to customers by addressing inquiries related to air cargo services and maintaining strong communication.nn- Inventory Management: Help track cargo inventory and assist in maintaining accurate records of shipments and deliveries.nn- Compliance and Safety: Follow safety protocols and ensure compliance with regulations governing air transportation.nnRequired Skills and Expectations:nnCandidates should possess strong communication skills, with a focus on customer service. Attention to detail is essential for managing documentation and cargo effectively. The ideal candidate should demonstrate a willingness to learn and adapt in a fast-paced environment. Teamwork and collaboration are necessary, as you will work closely with colleagues and other departments. Basic computer skills will also be beneficial to manage reports and inventory efficiently. A proactive attitude and a commitment to safety are crucial for success in this role.