Customer Service Manager Jobs

We are looking for a Ground Staff Supervisor in Balasore who will oversee daily airport operations and ensure everything runs smoothly. This role is ideal for freshers and requires a 10th-grade education. The position is full-time and office-based.Key responsibilities include supervising ground staff to ensure high-quality service. You will train new employees, guiding them on best practices and safety rules. Additionally, you will coordinate with various teams, ensuring effective communication and collaboration across departments.Monitoring and maintaining equipment and supplies is another crucial task, as you will ensure that everything is in working order for daily operations. Customer service is a priority, so you will assist passengers, addressing their needs and resolving any issues that arise efficiently.Required skills for this role include strong communication skills, allowing you to effectively convey instructions and maintain a positive rapport with both staff and passengers. Attention to detail is essential, as you will be responsible for ensuring that operations adhere to regulations and safety standards. Flexibility is also important, as the airport environment can be fast-paced and unpredictable.Overall, the Ground Staff Supervisor should be organized, proactive, and able to work as part of a team while also taking initiative when necessary. If you are ready to jumpstart your career in the aviation industry, we encourage you to apply.

A Bancassurance Sales Manager drives insurance product sales through banking partner networks by managing partner relationships, hitting revenue targets, and training bank staff. Role OverviewBancassurance involves selling insurance policies life insurance through a partner banks branch network. As a Sales Manager, you act as the bridge between the insurance company and the partner bank. Key Responsibilities Relationship Management: Build strong, daily working bonds with bank branch managers, tellers, and relationship officers to promote insurance offerings. Sales Target Achievement: Drive cross-selling and up-selling of insurance policies to the banks existing and walk-in customer base to meet monthly and annual business goals. Staff Training: Train bank employees on insurance products, sales pitches, and regulatory guidelines so they can confidently recommend policies. Lead Conversion: Assist bank staff in closing high-value sales, conducting joint client meetings, and processing customer leads efficiently. Operations and Service Support: Coordinate with internal operations teams to ensure smooth policy issuance, renewals, and claims registration for bank clients. Requirements and Qualifications Education: A bachelor's degree in any discipline (an MBA in marketing or finance is often preferred). Experience: 1 to 6 years of proven experience in Life Insurance) sales, specifically in bancassurance or life insurance. Skills: Strong communication, negotiation, interpersonal abilities, and comfort working toward strict sales metrics.

ONLY INDIAN CANDIDATES APPLYWelcome and greet guests in a friendly and professional manner.Escort guests to their tables and provide menus.Explain menu items, daily specials and beverages to customers.Take accurate food and beverage orders.Communicate orders clearly with the kitchen and bar team.Serve food and beverages promptly and professionally.Check customer satisfaction during the meal.Respond to customer requests and complaints politely.

We are seeking dedicated and enthusiastic individuals to join our team as Ground Staff. This position is based in Kannur and is open to candidates with 0 to 6 years of experience. A minimum education of 10th grade is required.**Key Responsibilities:**- **Passenger Handling:** Assist passengers with check-in, boarding, and luggage handling to ensure a smooth travel experience.- **Customer Service:** Provide information about flights, schedules, and airport facilities, addressing any passenger inquiries or issues professionally.- **Baggage Management:** Monitor the loading and unloading of baggage to ensure safety and accuracy, minimizing any potential loss or damage.- **Safety and Security Checks:** Conduct necessary safety checks and ensure that all security protocols are followed in the airport environment.- **Coordination with Airlines:** Collaborate with airline staff and other ground employees to ensure timely and efficient flight operations.Required skills and expectations include:- **Good Communication:** Strong verbal communication skills are essential to interact effectively with passengers and team members.- **Team Player:** Must work well in a team environment, supporting colleagues to achieve shared goals.- **Attention to Detail:** Ability to pay close attention to details, ensuring all procedures are followed accurately.- **Customer-Focused Attitude:** A passion for providing excellent customer service and maintaining a positive atmosphere is crucial.- **Flexible Schedule:** Candidates should be willing to work various shifts, including weekends and holidays, as required in the airport environment.

Company Name: AIS Techno Labs Pvt LtdDesignation: Project ManagerExperience Required: 4+ yearsLocation: Ahmadabad

We are looking for an Airport Ticketing Executive to join our team in Patna. This is a full-time position suitable for candidates with 0 to 5 years of experience and requires at least a 12th-grade education. The role involves assisting customers with ticket bookings and providing excellent service.Key Responsibilities:1. **Ticket Reservations**: You will be responsible for booking flight tickets for customers, ensuring accurate and timely reservations according to their travel plans.2. **Customer Assistance**: You will assist customers with inquiries about flight schedules, ticket prices, and other travel-related queries, providing information clearly and courteously.3. **Issue Tickets**: You will generate and issue tickets after confirming bookings, verifying all details to avoid errors.4. **Handle Payments**: You will process payments for ticket purchases, ensuring compliance with financial procedures and maintaining accurate records.5. **Problem Resolution**: You will address and resolve customer issues related to bookings, cancellations, or changes in itineraries with patience and professionalism.Required Skills and Expectations:Candidates should have good communication skills to effectively interact with customers. A strong understanding of computer systems and ticketing software is essential to perform the job efficiently. You should be detail-oriented to avoid mistakes in bookings and transactions. The ability to work in a fast-paced environment while remaining calm under pressure is important. A positive attitude and a readiness to assist customers will contribute to your success in this role.

We are seeking an enthusiastic Airport Ticketing Executive to assist travelers at our airport location in Gurgaon, India. This role is ideal for individuals who enjoy working in a dynamic environment and have a strong customer service mindset.Key Responsibilities:- **Ticket Booking and Issuance**: Assist customers in booking flight tickets, processing payments, and issuing boarding passes accurately.- **Customer Service**: Provide excellent service by addressing inquiries, resolving issues, and guiding passengers through the ticketing process.- **Flight Information Management**: Keep updated on flight schedules, cancellations, and delays, ensuring customers receive timely information.- **Reporting and Documentation**: Maintain accurate records of transactions and generate reports as needed for daily operations.- **Collaboration**: Work closely with airline staff and other departments to provide seamless service and resolve any ticketing-related challenges.Required Skills and Expectations:Candidates should have at least a 12th-grade education, with a preference for those who have completed any relevant courses in travel and tourism. Previous experience in a similar role is advantageous but not mandatory. Strong communication skills are essential for effective interaction with customers and team members. Candidates must be detail-oriented, able to work efficiently under pressure, and possess a positive attitude to provide remarkable customer experiences. Flexibility in working hours and weekend availability may also be required to meet operational needs.

We are seeking an enthusiastic Airport Ticketing Executive to join our team in Delhi. This role is ideal for individuals looking to start their career in the aviation industry, with opportunities for growth and advancement.As an Airport Ticketing Executive, your main responsibilities will include:1. **Ticket Sales**: Assist customers in purchasing airline tickets, ensuring accuracy in bookings and providing clear information on flight options. 2. **Customer Service**: Respond to passenger inquiries and resolve issues related to ticketing, including cancellations, changes, and refunds, ensuring a high level of customer satisfaction.3. **Documentation**: Handle necessary paperwork for ticketing transactions efficiently and in compliance with airline regulations.4. **Information Updates**: Provide up-to-date information regarding flight schedules, prices, and policies, while helping travelers navigate the check-in process smoothly.5. **Coordination with Airlines**: Liaise with various airlines to resolve issues and secure the best rates for customers, enhancing the overall travel experience.Candidates for this position should have completed their 12th grade education and possess strong communication skills. Attention to detail is crucial as accuracy in ticketing can greatly impact customer satisfaction. Familiarity with computer systems and a strong willingness to learn about the aviation industry will also contribute to your success. A friendly demeanor and the ability to work well under pressure are essential, as you will be interacting with travelers in a fast-paced environment.

We are seeking an Airport Ticketing Executive in Raipur, Chhattisgarh, to manage ticketing and customer service for airline passengers. This role is perfect for motivated individuals seeking to start or advance their career in the travel industry.Key responsibilities include:1. **Ticket Booking and Issuance**: Assist customers in booking flight tickets, providing accurate pricing information, and ensuring smooth ticket issuance.2. **Customer Service**: Address passenger inquiries regarding flights, baggage allowances, and travel policies, ensuring a positive customer experience.3. **Problem Resolution**: Handle and resolve issues related to ticket changes, cancellations, and special requests, working closely with airline systems to find solutions.4. **Coordination with Airlines**: Liaise with various airlines to keep up-to-date on flight schedules, promotions, and other relevant information, ensuring passengers receive current guidance.5. **Record Keeping**: Maintain detailed records of transactions, passenger information, and payments for compliance and reporting purposes.Required skills and expectations include:- **Communication Skills**: Clear and friendly communication with customers is essential, along with proficiency in English and Hindi.- **Organizational Skills**: Ability to manage multiple tasks efficiently, keeping accurate records and information.- **Technical Proficiency**: Basic knowledge of computer systems, especially ticketing software, is preferred.- **Attention to Detail**: Ensure accuracy in ticketing and customer information to avoid errors.- **Team Player**: Willingness to collaborate with team members to achieve common goals and enhance customer service. This full-time position requires individuals who are dedicated, eager to learn, and ready to contribute to a fast-paced environment.

We are looking for enthusiastic individuals to join our team as Ground Staff in Chennai. This full-time position is suitable for candidates with experience ranging from freshers to those with up to six years of experience. A minimum education of 10th pass is required.**Key Responsibilities:**- **Customer Service:** Assist passengers at the airport with check-in, baggage handling, and boarding procedures to ensure a smooth travel experience.- **Baggage Handling:** Manage the loading and unloading of luggage from aircraft, ensuring items are handled carefully and safely.- **Ground Operations Support:** Collaborate with team members to facilitate efficient ground operations, including aircraft preparation and turnaround.- **Safety and Compliance:** Adhere to all safety regulations and procedures to maintain a secure environment for passengers and staff.- **Information Assistance:** Provide passengers with information about flight schedules, gate changes, and airport services to enhance their travel experience.**Required Skills and Expectations:**Candidates should possess excellent communication skills to interact effectively with passengers and team members. A strong sense of responsibility is important for ensuring safety and efficiency in operations. The ability to work in a fast-paced environment is essential, as is teamwork to meet the demands of the job. Candidates should be flexible with working hours, as this role may require shifts, including early mornings, late nights, or weekends. We welcome individuals who are proactive, customer-oriented, and ready to contribute positively to our team.

We are looking for dedicated and enthusiastic Ground Staff to join our team in Ahmedabad. The ideal candidate will play a crucial role in the smooth operation of airport services.**Key Responsibilities:**- **Customer Service:** Greet passengers and assist them during check-in, baggage handling, and boarding, ensuring a positive travel experience.- **Baggage Handling:** Safely manage the loading and unloading of luggage to prevent damage and ensure timely delivery to passengers.- **Check-in Assistance:** Help passengers with the check-in process, including issuing boarding passes and verifying travel documents.- **Safety and Security:** Ensure that all safety and security procedures are followed, contributing to a safe travel environment.- **Communication:** Act as a link between passengers and airline staff, effectively conveying important information regarding flights and services.- **Maintenance of Cleanliness:** Ensure that areas are kept tidy and presentable for passengers, reflecting the professional image of the airline.**Required Skills and Expectations:**Candidates should be at least 10th pass and have a willingness to learn and grow in the airline industry. Strong communication skills, both verbal and written, are essential. A friendly and approachable demeanor is important for assisting passengers. Candidates should be able to work in a fast-paced environment and handle stressful situations calmly. A team-oriented attitude is crucial, along with basic problem-solving skills. Flexibility to work different shifts, including weekends and holidays, is expected. Previous experience is not mandatory, making this role ideal for freshers looking to start their career.

Job SummaryAn Air Hostess is responsible for ensuring the safety, comfort, and satisfaction of passengers during flights. The role includes welcoming passengers, conducting safety demonstrations, serving meals and beverages, handling emergencies, and maintaining excellent customer service standards throughout the journey.Key ResponsibilitiesPassenger ServiceWelcome passengers onboard in a professional and friendly manner.Assist passengers with seating arrangements and cabin luggage.Provide information regarding flight schedules, safety procedures, and onboard services.Ensure passengers are comfortable throughout the flight.Safety & SecurityConduct pre-flight safety checks of emergency equipment.Demonstrate safety procedures and emergency protocols to passengers.Ensure all passengers comply with aviation safety regulations.Handle emergency situations calmly and efficiently.Administer first aid when required.In-Flight OperationsServe meals, snacks, and beverages to passengers.Maintain cleanliness and hygiene inside the aircraft cabin.Monitor passenger behavior and address any issues professionally.Coordinate with pilots and ground staff for smooth operations.Customer Relationship ManagementResolve passenger complaints and concerns politely.Deliver high-quality hospitality and customer experience.Assist elderly passengers, children, and passengers with special needs.Documentation & ReportingPrepare flight reports and incident documentation.Maintain records of onboard sales and inventory if applicable.Required SkillsExcellent communication and interpersonal skills.Strong customer service and hospitality skills.Good problem-solving and decision-making ability.Ability to remain calm under pressure.Teamwork and coordination skills.Grooming and professional appearance.Basic knowledge of aviation safety procedures.Educational QualificationMinimum: 10+2 (Higher Secondary).Diploma or Degree in Hospitality, Aviation, or Tourism preferred.Cabin Crew certification is an advantage.Eligibility CriteriaGood command of English and Hindi.Pleasant personality and positive attitude.Physically fit and medically healthy.Good eyesight and hearing.Ability to swim is preferred by many airlines.ExperienceFreshers can apply.Prior experience in hospitality, customer service, hotel management, or aviation is an added advantage.Working ConditionsRotational shifts including nights, weekends, and holidays.Domestic and international travel opportunities.Long working hours and time-zone adjustments.Salary Range (India)Fresher: 25,000 - 45,000 per monthExperienced Cabin Crew: 50,000 - 1,20,000+ per monthInternational airlines may offer higher salary packages and travel benefits.

We are looking for a skilled Petrol Mechanic to join our team in Jidhafs. The ideal candidate should have 2 to 8 years of experience and a diploma in a relevant field. This full-time position is office-based and is open to male applicants only.As a Petrol Mechanic, your main responsibilities will include diagnosing and repairing petrol engines, conducting routine maintenance checks, and ensuring the vehicles are safe and running efficiently. You will be responsible for inspecting various components like fuel systems, exhaust systems, and electrical systems to identify issues. You will also need to record and report maintenance activities, ensuring that all repairs are documented accurately.To succeed in this role, you should have a solid understanding of engine mechanics and be familiar with the tools and equipment used in the repair process. You should be able to troubleshoot problems effectively and work independently with minimal supervision. Attention to detail is crucial, as is the ability to follow safety guidelines strictly. A strong customer service attitude is necessary, as you may need to explain repairs and maintenance options to clients clearly and professionally. If you have a passion for vehicles and possess the required skills and experience, we encourage you to apply for this opportunity and become a valuable part of our team.

ONLY INDIAN CANDIDATES ONLYCreate attractive bouquets, flower arrangements and floral designs.Prepare flowers for daily customer orders and special occasions.Design arrangements for weddings, parties, corporate events and celebrations.Select suitable flowers, colours, greenery and decorative materials.Cut, clean and condition fresh flowers to maintain quality and freshness.Maintain flower displays and cold-storage areas properly.Wrap and pack bouquets professionally for customers and delivery.Assist customers in selecting flowers and suitable arrangements.Handle customized and urgent floral orders efficiently.Maintain cleanliness of the flower shop, tools, vases and working area.Check flower stock and inform the supervisor about required materials.

Upholster new sofas, chairs, beds, and other furniture.Measure, cut, and fit fabric, leather, vinyl, and foam accurately.Remove old upholstery and replace damaged padding, springs, and webbing.Stitch and sew upholstery materials using industrial sewing machines.Stretch and secure upholstery using staple guns and hand tools.Repair and restore damaged upholstered furniture.Inspect finished products to ensure quality and customer specifications.Maintain tools, equipment, and a clean, safe work environment.Follow production schedules and company quality standards.

A Document Collection Executive is responsible for gathering, verifying, and organizing sensitive paperwork (like KYC, loan applications, and legal files). They ensure the accuracy of company records and coordinate with clients or different departments for pending documentation.Key responsibilities and requirements often include:Field Work: Visiting client locations or corporate sites to pick up and deliver important paperwork.Verification: Ensuring all documents meet compliance standards before processing.Data Management: Updating software systems, Google Sheets, or MS Excel with tracking details.Requirements: Usually requires a 12th pass or graduation, good communication skills, a two-wheeler with a driving license, and basic computer knowledge.

I. Position SummaryThe Front Office Executive is responsible for managing the reception area, handling all incoming and outgoing communications, and providing excellent customer service and administrative support. They are the professional face and voice of the company.II. Key ResponsibilitiesA. Guest and Visitor ManagementGreeting: Warmly greet and welcome all visitors, clients, and guests, directing them to the appropriate person or department.Check-in/Check-out (Hospitality): Process guest arrivals and departures, assign rooms, handle key management, and accurately settle guest folios and payments.Security: Maintain visitor logs, issue temporary access cards, and follow security protocols to ensure only authorized personnel enter the premises.Liaison: Act as a central communication point between guests/clients and internal staff.B. Communication and AdministrationCall Handling: Answer, screen, and forward all incoming phone calls professionally and efficiently, managing a high volume of internal and external communications.Mail & Correspondence: Receive, sort, and distribute daily mail, deliveries, and courier packages. Manage outgoing courier requests.Scheduling: Assist with scheduling appointments, meetings, and conference room bookings for staff and management.Filing & Documentation: Maintain organized physical and electronic filing systems for correspondence, invoices, and administrative documents.Office Supplies: Monitor and manage inventory of office supplies, initiating timely orders to ensure continuous availability.C. Office Upkeep and CoordinationAppearance: Ensure the reception area, common areas, and meeting rooms are tidy, presentable, and well-maintained at all times.Equipment: Monitor the functionality of office equipment (e.g., printers, copiers, phones) and coordinate maintenance or repairs as needed.Travel Coordination: Assist staff with basic travel arrangements, including booking flights, accommodation, and transportation, when required.

We are looking for a dedicated Ground Staff Supervisor to oversee daily operations in the airport environment in Bhadrak, India. This role is suitable for freshers who have completed their 10th grade and want to build a career in the aviation industry.The Ground Staff Supervisor will be responsible for managing ground services and ensuring excellent customer service. You will supervise staff, coordinate tasks, and ensure that all operations run smoothly and efficiently.Key responsibilities include:1. **Supervising Staff**: Manage and guide the ground staff to perform their duties effectively, ensuring that they meet safety and service standards.2. **Coordinating Operations**: Organize the flow of operations at the airport, including baggage handling, check-in processes, and boarding passengers efficiently.3. **Customer Service Management**: Address passenger inquiries and resolve issues promptly to enhance overall customer satisfaction.4. **Safety Compliance**: Ensure that all safety regulations and procedures are followed by ground staff and that the workplace remains safe for everyone.5. **Reporting**: Prepare daily reports on staff performance, passenger services, and any incidents that occur during operations.Candidates should have strong communication skills, be able to work effectively in a team, and possess good problem-solving abilities. A positive attitude and a willingness to learn are essential for success in this role.

We are looking for a dedicated Ground Staff Supervisor in Balangir, India. This full-time position is ideal for freshers who have completed their 10th grade education. The Ground Staff Supervisor will be key in overseeing the daily operations and ensuring smooth functioning at the airport.Key Responsibilities:1. **Supervision of Ground Staff**: You will manage a team of ground staff, ensuring they follow safety procedures and provide excellent customer service.2. **Coordinating Operations**: You will coordinate with different departments to ensure all ground operations, such as boarding and baggage handling, run smoothly and efficiently.3. **Training and Development**: You will assist in training new staff members on operational procedures and customer service standards to maintain quality.4. **Issue Resolution**: You will handle passenger complaints and assist in resolving any issues that may arise, ensuring a positive experience for travelers.5. **Reporting**: You will prepare daily reports on staff performance and operations, helping management make informed decisions.Required Skills and Expectations:Candidates should have strong communication and leadership skills to manage and motivate a team effectively. A good understanding of customer service is essential, along with the ability to work in a fast-paced environment. You should be reliable, punctual, and able to solve problems quickly. A team-oriented attitude and a willingness to learn will make you a successful Ground Staff Supervisor.

We are looking for a Ground Staff Supervisor in Ganjam, India. This role is ideal for freshers who have completed their 10th grade. The Ground Staff Supervisor will manage daily operations and ensure smooth functioning at the ground level.Key Responsibilities:1. **Supervising Ground Staff**: Oversee the work of ground staff to ensure tasks are completed efficiently and on time. Provide training and support as needed to help team members perform their best.2. **Coordination**: Work closely with other departments to ensure all ground operations run smoothly. This includes liaising with baggage handlers, check-in teams, and ramp service personnel.3. **Customer Service**: Address any passenger issues or complaints promptly and professionally. Ensure that all customers have a positive experience while interacting with ground staff.