Customer Service Manager Jobs

We are looking for enthusiastic, professional, and customer-focused candidates for the position of Airport Ground Staff / Customer Associate Executive.The selected candidates will be responsible for assisting passengers, providing excellent customer service, managing airport-related operations, and ensuring a smooth and comfortable travel experience.Key Responsibilities:- Assist passengers with check-in and boarding procedures.- Handle customer queries and provide travel-related information.- Support passenger assistance and baggage-related services.- Manage customer complaints and resolve service-related issues.- Coordinate with airport staff and other operational departments.- Maintain professional communication and ensure customer satisfaction.Eligibility Criteria:- Minimum Qualification: 10th / 12th Pass or Graduate.- Age Limit: 18-30 Years.- Good communication and interpersonal skills.- Basic English and Hindi communication skills.- Freshers and experienced candidates can apply.- Smart personality with a positive attitude.Job Type: Full-TimeDepartment: Airport Operations & Customer ServiceSalary: As per company normsLocation: Airport / Airport-Related OperationsApply Now: Interested candidates can apply for this opportunity.

URGENT HIRING - BANKING SECTOR Start Your Career in the Banking Industry!We are hiring freshers and experienced candidates for multiple banking-related positions across West Bengal. Job Roles: Relationship Officer CASA Executive Customer Service Executive Business Development Executive Location: Kolkata, Howrah, Hooghly, North 24 Parganas, South 24 Parganas and other West Bengal locations. Salary: 17,000 - 26,000 per month. Eligibility: HS Pass to Graduate. Freshers can apply. Age: 18-30 Years. Good communication skills. Basic computer knowledge. Benefits: PF ESI Medical Benefits Training Career Growth Interested candidates can apply through Placement indiaFor Job Enquiry & Application Support: call/ WhatsApp: 9147402031Apply Now!

JOB DESCRIPTION - CUSTOMER CARE MANAGERCompany Name: Nuetech Solar Systems Pvt. Ltd.Position: Customer Care ManagerDepartment: Customer Service / Customer SupportLocation: Bengaluru, KarnatakaExperience: 4-7 YearsQualification: Any Graduate / MBA in Marketing or Business AdministrationSalary: As per industry standards and candidate experienceEmployment Type: Full-TimeAbout the CompanyNuetech Solar Systems Pvt. Ltd. is a leading solar energy solutions company with a legacy of over 30 years in the renewable energy industry. We specialize in Solar Water Heaters, Solar PV Systems, Rooftop Solar Solutions and Heat Pumps.We are looking for an experienced and customer-focused Customer Care Manager to manage customer relationships, ensure customer satisfaction and lead the after-sales service operations.Key ResponsibilitiesManage the overall customer care and customer support operations.Handle customer enquiries, complaints, feedback and service requests professionally.Coordinate with Sales, Service, Production, Dispatch and Technical teams to resolve customer issues.Ensure timely installation, maintenance and after-sales service of Solar Water Heaters, Solar PV Systems and Heat Pumps.Monitor customer complaints and ensure timely resolution within defined turnaround time (TAT).Develop and maintain strong customer relationships to improve customer satisfaction and retention.Manage customer databases, service records and complaint tracking reports.Conduct regular follow-ups with customers to collect feedback after product installation and service.Handle escalated customer complaints and provide effective solutions.Monitor customer satisfaction levels and implement improvements in service quality.Prepare daily, weekly and monthly customer service performance reports.Manage and guide the customer care team to achieve service targets.Coordinate with dealers, distributors and service technicians for customer support.Identify recurring product and service issues and share feedback with management.Ensure professional communication with customers through calls, emails and WhatsApp.Required SkillsExcellent communication and interpersonal skills.Strong customer relationship management (CRM) skills.Good problem-solving and decision-making abilities.Team management and leadership skills.Ability to handle customer escalations and difficult situations.Knowledge of MS Excel, Word and CRM software.Strong follow-up and coordination skills.Ability to work under pressure and meet deadlines.Preferred Candidate Profile2-5 years of experience in Customer Care / Customer Support / After-Sales Service.Experience in Solar, Electrical, Electronics, Manufacturing or Consumer Durable industries is preferred.Prior experience managing a customer care team.Knowledge of installation, warranty, maintenance and service coordination will be an added advantage.Key Performance Indicators (KPIs)Customer Satisfaction Score (CSAT).Customer Complaint Resolution Time.First Call Resolution (FCR).Customer Complaint Closure Rate.Customer Retention and Feedback.After-Sales Service Quality.Team Productivity and Performance.Interested candidates can share their updated resumes with the HR Department.Email Id: hr@nuetechsolar.comMobile No: 8618931528

We are looking for enthusiastic, responsible, and customer-oriented candidates for the position of Airport Ground Staff. The selected candidates will be responsible for assisting passengers and ensuring smooth airport operations.Key Responsibilities:Assist passengers with check-in and boarding procedures.Handle passenger queries and provide customer support.Assist with baggage handling and luggage-related enquiries.Guide passengers regarding flight schedules, boarding gates, and airport facilities.Support airport operations and maintain service standards.Coordinate with airport departments for smooth operations.Ensure passenger satisfaction and professional service.Eligibility Criteria:Minimum Qualification: 10th / 12th Pass or Graduate.Age Limit: 18-30 Years.Good communication and interpersonal skills.Basic English and Hindi communication skills.Freshers and experienced candidates can apply.Required Skills:Customer ServiceCommunication SkillsTeamworkProblem-Solving AbilityProfessional AttitudeJob Type: Full-TimeDepartment: Airport Operations / Ground Handling

We are looking for a Boutique Manager with 1 to 2 years of experience in a full-time role located in Pimpri Chinchwad, Pune. The ideal candidate will have a passion for fashion design and a strong commitment to customer service.As a Boutique Manager, your key responsibilities will include overseeing daily boutique operations, managing inventory, and ensuring an exceptional shopping experience for customers. You will actively participate in all activities within the boutique, enhancing both the customer service and sales processes. To excel in this role, you should possess strong speaking skills, allowing you to communicate effectively with customers and team members. You should have a background in fashion designing to provide insightful recommendations and create an inviting atmosphere in the boutique. Additionally, we seek candidates who are motivated and enthusiastic, willing to engage in all aspects of boutique management, from presentation to customer interactions. This role requires the ability to work from the office, with standard working hours and designated days off each week. A minimum educational qualification of 10th pass is required, along with the capability to handle inventory and customer inquiries efficiently. If you are passionate about fashion and have the skills to lead a boutique, we encourage you to apply.

We are seeking a skilled Marketing Manager with a focus on health management, specifically in hospital management systems. The ideal candidate will help promote our thirteen service products effectively.Key responsibilities include developing and implementing marketing strategies tailored to our health management offerings. You will conduct market research to understand customer needs and identify potential market trends. Additionally, managing social media platforms and engaging with healthcare professionals will be crucial in increasing brand awareness and promoting our services. You will also analyze performance metrics to refine marketing strategies and ensure that our initiatives resonate with the target audience.The successful candidate should possess at least 2 to 3 years of experience in marketing and hold a postgraduate degree. Strong communication and interpersonal skills are essential, along with proficiency in digital marketing tools and social media management. You should be adept at conducting market research and possess the ability to analyze data to inform decision-making.This role is office-based in Thrissur, India, and requires a commitment to working from the office. The working hours will be regular office hours, and the ideal candidate will need to be flexible and willing to engage in necessary fieldwork related to marketing activities. A valid drivers license is an advantage for any travel needs. We are looking for a female candidate who shares our passion for health management to join our team and make a positive impact.

We are seeking a skilled Relationship Manager to join our team in Durgapur, India. This position requires a proactive individual with a strong background in sales and customer relationship management. In this role, your key responsibilities will include building and maintaining strong relationships with clients in the banking, finance, or insurance sectors. You will engage with customers to understand their needs and provide tailored solutions that enhance their experience. Regular follow-ups and support are essential as you aim to foster long-term client loyalty.To be successful in this position, you will need a minimum of two years of sales experience in either the banking, finance, or insurance industries. Your ability to manage customer relationships effectively, coupled with strong communication skills, will be vital. Additionally, familiarity with customer support tools and software is necessary for day-to-day operations.This is a full-time position requiring you to work from our office in Durgapur. The role may include fieldwork, so a valid driving license is necessary. Candidates should also have a mobile device available for work-related purposes. We expect a dedicated professional who can efficiently travel to meet clients as needed.Ultimately, we are looking for a motivated and results-driven individual eager to contribute to our team and build lasting relationships within our clientele.

Ice Cream Shop Manager - Male Staff WantedWe are looking for an active, responsible and dedicated Male Staff member to manage an Ice Cream Shop at ECR, Panaiyur, Chennai.Job Details:- Job Position: Ice Cream Shop Manager- Gender: Male- Location: ECR, Panaiyur, Chennai- Working Hours: 10:00 AM to 7:00 PM- Job Type: Full TimeJob Responsibilities:- Manage daily ice cream shop operations.- Handle customer enquiries and provide good customer service.- Maintain shop cleanliness and hygiene.- Manage stock and inventory.- Handle billing and cash transactions.- Check product availability and maintain stock records.- Ensure smooth daily shop operations.- Maintain discipline and punctuality.- Coordinate with staff and customers.- Take responsibility for overall shop management.Candidate Requirements:- Male candidates preferred.- Good communication skills.- Responsible and customer-friendly attitude.- Basic billing and cash-handling knowledge.- Shop management or sales experience preferred.- Interested and hardworking candidates can apply.Interested candidates, please contact us for further details and interview arrangements.Location: ECR, Panaiyur,

We are seeking a dedicated Customer Service Executive to join our team in Mumbai. The ideal candidate will have a strong passion for helping customers and providing excellent service. Key Responsibilities: - Responding to Customer Inquiries: Address customer questions, concerns, and requests promptly and accurately to enhance their overall experience. - Maintaining Records: Keep thorough and organized records of customer interactions and transactions to support future communications and follow-ups. - Providing Product Information: Offer detailed information about products and services, assisting customers in making informed choices to meet their needs. - Resolving Issues: Investigate and resolve customer complaints efficiently, ensuring a satisfactory outcome to build customer loyalty. - Collaborating with Team Members: Work together with other departments to address customer needs and improve service delivery.Required Skills and Expectations: Candidates must have at least 2 years of experience in customer service or a related field, paired with a graduate degree. Strong verbal and written communication skills are essential, alongside a friendly and approachable demeanor. Attention to detail and problem-solving abilities are crucial to effectively assist customers. The ability to work collaboratively within a team while maintaining a positive attitude is also important. This full-time position requires a commitment to providing exemplary service in an office environment.

We are seeking a motivated and organized Project Manager to join our team in Khandwa, India. This role is ideal for someone with at least two years of experience and a graduate degree. nnIn this position, you will oversee projects from start to finish, ensuring they are completed on time and meet our quality standards. You will be responsible for planning, executing, and finalizing projects, which includes coordinating with internal teams and managing resources effectively. nnKey Responsibilities:nn1. Project Planning: Develop detailed project plans that outline timelines, goals, and required resources.n2. Team Coordination: Collaborate with team members and departments to ensure tasks are completed efficiently and effectively.n3. Progress Monitoring: Regularly check the progress of projects and make adjustments as necessary to stay on track.n4. Communication: Maintain clear communication with stakeholders, providing regular updates on project status and any issues that arise.n5. Problem-Solving: Identify potential challenges and work proactively to resolve them while minimizing disruption to the project.n6. Able to lead Multi Projects.n7. Able to Travel in across the MP State.nnRequired Skills and Expectations:nnThe ideal candidate must possess strong organizational skills and attention to detail. Effective communication skills are crucial, as you will interact with various stakeholders. You should also be able to work collaboratively with a team and be adaptable to changing project requirements. A proactive attitude towards problem-solving and a commitment to delivering high-quality results is essential.

We are looking for a dedicated Shop Manager to join our team in Parrys, Chennai. The ideal candidate will oversee daily shop operations, ensuring a seamless shopping experience for customers.Key responsibilities include managing store staff and schedules to ensure optimal service levels. You will be tasked with maintaining store inventory, organizing products effectively, and ensuring all areas are clean and well-maintained. You will also handle customer complaints and feedback to improve service quality. Candidates should possess strong leadership and teamwork skills to effectively manage staff and coordinate with other team members. Good communication skills are essential for interacting with customers and resolving issues. The ability to multitask in a fast-paced environment and a keen eye for detail are also necessary. This is a full-time position requiring male candidates, with a working schedule from 10:30 AM to 9:00 PM. You will be expected to work from the office, as it is not a remote role. A graduate degree is preferred, and the position is open to candidates with 0 to 6 years of experience. If you are a motivated individual ready to take on a leadership role in a dynamic retail environment, we encourage you to apply immediately.