Hiring Freshers || Field Support Engineer

As a Field Support Engineer, you will play a crucial role in providing technical support to our customers. Your main responsibility will involve troubleshooting and resolving issues with our products on-site. The following points outline your key responsibilities:

- Technical Support: You will assist customers in resolving technical issues with equipment or software, ensuring they are operational and functioning as intended.

- Installation and Maintenance: You will be responsible for installing new equipment and performing regular maintenance to ensure optimal performance.

- Customer Training: You will provide training to customers on how to use our products effectively, helping them understand features and functionalities.

- Documentation: You will maintain records of customer interactions, issues resolved, and any technical details to ensure accurate reporting and analysis.

- Collaboration with Teams: You will work closely with our engineering and sales teams to communicate common issues and suggest improvements for future releases.

For this role, we expect you to have a basic understanding of electronics and IT. Good communication skills are essential, as you will be interacting with customers regularly. You should be a quick learner who is eager to tackle challenges. A keen eye for detail and problem-solving skills will be vital in your day-to-day activities. You should be flexible and able to adapt to varying customer needs, demonstrating professionalism at all times.

• Experience

  Fresher

• No. of Openings

  5

• Education

  12th Pass

• Role

  Field Support Engineer

• Industry Type

  IT-Hardware & Networking

• Gender

  Male

• Age Limit

  20 - 24 Yrs.

• Job Country

  India

• Type of Job

  Full Time

• Work Location Type

  Work from Office

• Face Interview Location

  1 CHANDNI CHOWK STREET , B BLOCK 2ND FLOOR , KOLKATA -700072