131

Ground Staff Job Vacancies in Bihar

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  • 0 - 6 yrs
  • 9.0 Lac/Yr
  • Patna
Ground Staff Activities Ground Handling Airport Ground Handling Hard Working Airport Cargo Ground Operation Aircraft Maintenance Basic Computer Skills Aviation Customer Service Aviation Security Air Hostess Activities Grooming Air Ticketing Air Charter Operation Interpersonal Skills Cargo Handling Air Traffic Control Passenger Handling Airline Operations Airport Operation Hospitality Ground Management
We are looking for dedicated Airport Ground Staff to join our team in Patna, India. This role is ideal for individuals passionate about aviation and customer service, with no prior experience required.Key Responsibilities:1. **Passenger Assistance**: Help passengers with check-in procedures, boarding, and baggage handling to ensure a smooth travel experience.2. **Safety and Security Checks**: Conduct necessary safety checks and maintain security protocols to ensure passenger safety at all times.3. **Baggage Handling**: Manage luggage loading and unloading with care and efficiency, ensuring that all bags are correctly tagged and safely transported.4. **Customer Support**: Address passenger inquiries and provide information about flight schedules, gate changes, and airport services, ensuring a positive experience.5. **Coordination with Crew**: Work closely with airline crew and other ground staff to ensure timely operations and effective communication throughout the airport.Required Skills and Expectations:Candidates should have completed at least their 12th grade education. Strong communication skills in both English and the local language are essential for effective interaction with passengers. A friendly attitude and ability to work under pressure are important, as you will be handling various situations throughout the day. Being a team player with a focus on safety and customer satisfaction is crucial. Flexibility in work hours is expected, including weekends and holidays.
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  • 0 - 1 yrs
  • 4.8 Lac/Yr
  • Patna
Airport Ticketing Airline Operations Aviation Hospitality Customer Service Aviation Security Ground Staff Activities Direct Sales Cargo Handling Personality Development Basic Computer Skills
As an Airport Passenger Service Associate, you will play a crucial role in ensuring a pleasant travel experience for passengers. Your responsibilities will include:- **Customer Assistance**: Provide friendly and helpful service to passengers, answering questions and guiding them through the airport process.- **Check-In Support**: Help passengers during the check-in process, ensuring they understand ticketing, baggage policies, and boarding procedures.- **Baggage Handling**: Assist passengers with their baggage, including checking in luggage and providing information about lost items.- **Information Dissemination**: Ensure passengers receive up-to-date information about flight status, gate changes, and any delays to keep them informed.- **Problem Resolution**: Address any issues or concerns raised by passengers, working to find solutions to their problems quickly and effectively.To be successful in this role, you should possess certain skills and meet specific expectations:- **Communication Skills**: You should be able to communicate clearly and effectively, both verbally and in writing, to assist passengers and convey important information.- **Customer Service Orientation**: A friendly and positive attitude is essential, as you will be interacting with passengers from diverse backgrounds.- **Attention to Detail**: You must pay close attention to details, ensuring that all information provided to passengers is accurate and up-to-date.- **Team Player**: Being able to work well with others in a team is important for a smooth operation in a busy airport environment.- **Adaptability**: The ability to remain calm and adapt to changing situations in a fast-paced setting will be crucial to ensure passenger satisfaction.
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  • Fresher
  • 7.5 Lac/Yr
  • Patna
Aircraft Maintenance Airline Operations Airport Operation Aviation Hospitality Aviation Security Cabin Crew Activities Ground Staff Activities Interpersonal Skills Ground Handling Cargo Handling Air Traffic Control Passenger Handling Airport Ground Handling Airport Cargo Ground Operation Ground Management
As an Air Port Ground Staff member based in Patna, your role will be crucial in ensuring smooth operations at the airport. You will be the first point of contact for passengers and play a key role in their travel experience.**Key Responsibilities:**- **Check-In Assistance:** Help passengers during the check-in process by guiding them with their luggage and ensuring all necessary documents are in order.- **Baggage Handling:** Manage the loading and unloading of luggage, ensuring that items are safely transported and delivered to the correct flight.- **Customer Service:** Provide excellent service by answering passenger inquiries, helping with flight information, and resolving any issues that may arise.- **Safety and Security Checks:** Conduct inspections to ensure safety protocols are followed, reporting any irregularities to the appropriate authorities.- **Passenger Boarding:** Assist in the boarding process, ensuring that passengers are guided efficiently to their seats and are following all protocols.**Required Skills and Expectations:**- Strong communication skills are essential, as you will be interacting with passengers and making announcements.- A friendly and customer-focused attitude is important to create a positive experience for travelers.- Attention to detail is necessary to ensure that all safety and security measures are met.- Ability to work in a fast-paced environment and handle stressful situations calmly.- Basic computer skills are preferred for check-in systems and scheduling.Freshers with at least a 10th-grade education are welcome to apply for this full-time office position.
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  • 0 - 2 yrs
  • 4.5 Lac/Yr
  • Patna
Air Charter Operation Air Ticketing Aircraft Maintenance Aviation Customer Service Aviation Security Air Hostess Activities Cabin Crew Activities Ground Staff Activities Ground Handling Airport Ground Handling Hard Working Airport Cargo Ground Operation Grooming Basic Computer Skills
We are seeking dedicated individuals to join our team as Ground Staff in Patna, India. This entry-level position is perfect for recent school graduates or those with minimal experience looking to start a career in the aviation industry. Key Responsibilities: - **Passenger Assistance:** Provide support to passengers during check-in, boarding, and disembarkation. You will ensure a smooth process and address any inquiries they may have. - **Baggage Handling:** Safely manage luggage and cargo, ensuring that all items are properly loaded and unloaded from aircraft. Attention to detail is vital to prevent loss or damage. - **Customer Service:** Offer a friendly and helpful attitude to all travelers, making their experience pleasant while representing our organization positively. - **Safety Procedures:** Adhere to all safety guidelines and regulations while performing your duties. You will play a crucial role in maintaining a secure working environment.Required Skills and Expectations: Candidates must have a minimum education of a 12th pass and be willing to work full-time from the office. Strong communication skills are essential, along with the ability to work efficiently in a team. A positive attitude and a customer-oriented approach will help you thrive in this role. Flexibility in working hours may be required to meet airport operation schedules. Enthusiasm for the aviation industry is a plus for applicants.
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  • Fresher
  • 5.5 Lac/Yr
  • Patna
Air Charter Operation Air Ticketing Aircraft Maintenance Aviation Customer Service Aviation Security Air Hostess Activities Cabin Crew Activities Ground Staff Activities Ground Handling Airport Ground Handling Hard Working Ground Operation Grooming Airport Cargo Basic Computer Skills
We are looking for dedicated and enthusiastic individuals to join our team as Ground Staff in Patna. This full-time position is perfect for freshers who have completed at least 10th grade. As a Ground Staff member, you will play a crucial role in ensuring the smooth operation of our services. **Key Responsibilities:**- **Passenger Assistance:** Help passengers with check-in and boarding processes, ensuring they have all necessary documents and information.- **Baggage Handling:** Safely handle and transport passenger luggage, ensuring it is properly labeled and delivered to the correct location.- **Customer Service:** Provide excellent service to all passengers, addressing queries and complaints politely and efficiently.- **Safety Checks:** Conduct safety checks on equipment and work areas to maintain a secure environment for both staff and passengers.- **Coordination with Teams:** Work closely with other team members and departments to ensure seamless operations throughout all processes.**Required Skills and Expectations:**Candidates should have strong communication skills to engage effectively with customers and colleagues. A friendly and approachable demeanor is essential to provide a positive experience for passengers. Attention to detail is important for tasks such as baggage handling and safety checks. Although no prior experience is required, a willingness to learn and adapt to a fast-paced environment is essential. Candidates should be reliable, punctual, and ready to work various shifts as needed.
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Airport Ramp Executive || Freshers & Experienced

Aviindia Institute of Aviation and Hospitality Management

  • 0 - 1 yrs
  • 3.8 Lac/Yr
  • Patna
Airline Operations Ground Staff Activities Cargo Handling Aircraft Handling Airline Customer Service Airport Ramp
Greeting and welcoming passengers, and responding to questions.Checking in baggage.Making reservations.Selling airline tickets.Stocking aircraft with refreshments.Cleaning aircraft after flights.Assisting disabled passengers and those with small children.Providing information to passengers.
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  • Fresher
  • 10.0 Lac/Yr
  • Patna
Airport Ticketing Airline Operations Customer Service Aviation Ground Staff Activities Hospitality Aviation Security Direct Sales Cargo Handling Personality Development Basic Computer Skills
As an Airport Staff member in Patna, you will play a vital role in ensuring smooth operations at the airport. This position is open to freshers who have completed their 10th grade.Key Responsibilities:- **Passenger Assistance**: Greet and assist passengers at various points in the airport, including check-in, boarding, and baggage claim, ensuring they have a positive travel experience.- **Check-in Support**: Help passengers with the check-in process, including verifying tickets and providing information on flight schedules and gate changes.- **Safety Compliance**: Ensure all safety regulations are followed, including checking boarding passes and ensuring that carry-on items meet safety standards.- **Information Desk Management**: Manage the information desk, providing accurate answers to passenger inquiries about flights, terminal facilities, and services available at the airport.- **Baggage Handling**: Assist with the handling of baggage, ensuring it is loaded and unloaded according to procedures, and help in tracking lost baggage.Required Skills and Expectations:- Strong communication skills are essential for interacting with passengers and colleagues effectively.- A good attitude towards teamwork and a willingness to assist others in a busy environment are important.- Basic knowledge of computers is helpful, especially for handling check-in systems.- An eye for detail is necessary to ensure compliance with safety regulations.- Must be able to work in a fast-paced environment and handle stress calmly while providing excellent customer service.
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  • 0 - 4 yrs
  • 3.8 Lac/Yr
  • Patna
Airport Ticketing Airline Operations Hospitality Customer Service Aviation Security Ground Staff Activities Aviation Cargo Handling Basic Computer Skills
As an Airport Operations Executive, you will play a vital role in ensuring smooth daily airport operations in Patna. You will assist with various tasks related to passenger and flight handling, contributing to an efficient and pleasant travel experience.Key responsibilities include:1. **Passenger Assistance**: You will greet travelers, assist with check-in procedures, and provide information regarding flights, gates, and boarding times to ensure a seamless journey.2. **Flight Coordination**: Monitoring flight schedules and communicating any changes to passengers and staff is crucial. You will help coordinate activities related to arrivals and departures.3. **Baggage Handling**: You will help manage baggage processes, ensuring that luggage is efficiently tracked and delivered to the correct flights and destinations.4. **Safety Compliance**: Adhering to safety protocols and regulations is essential. You will assist in ensuring that all operations comply with airport safety standards to maintain a secure environment.5. **Customer Service**: Providing excellent customer service is key. You will address passenger queries and resolve issues promptly, enhancing the overall airport experience.Required skills and expectations include being detail-oriented, possessing strong communication abilities, and having a friendly demeanor. The ideal candidate should be able to work independently and in a team, showing flexibility to adapt to changing situations. A positive attitude and willingness to learn will help you succeed in this dynamic airport environment.
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  • 0 - 1 yrs
  • 14.0 Lac/Yr
  • BodhGaya Gaya
Good Communication Fine Personality Ground Staff
As an Airport Ground Staff member in BodhGaya, you will play a vital role in ensuring smooth airport operations and providing excellent customer service to passengers. **Key Responsibilities:**- **Check-in Assistance:** You will help passengers with the check-in process, guiding them on how to receive their boarding passes and check their luggage.- **Baggage Handling:** You will be responsible for managing and organizing luggage, ensuring it is loaded and unloaded from aircraft safely and efficiently.- **Passenger Support:** You will assist passengers with inquiries, ranging from flight information to general airport services, ensuring they feel welcomed and well-informed.- **Safety Protocols:** You will follow all airport safety guidelines and protocols, ensuring the safety of both passengers and staff.- **Collaboration with Team:** Working closely with other ground staff and airline personnel is essential to coordinate services and ensure a seamless travel experience for passengers.**Required Skills and Expectations:**- Education: A minimum educational qualification of 10th pass is required for this role, focusing on basic communication and organizational skills.- Communication Skills: You should have good verbal communication skills to effectively interact with passengers and team members.- Team Player: Being able to work well with others is important, as you will be part of a larger team committed to passenger service.- Attention to Detail: You need to pay close attention to tasks, ensuring everything is done accurately and safely.- Willingness to Learn: Since this role caters to candidates with 0-1 year of experience, a positive attitude and eagerness to learn new processes will be valuable.
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  • Fresher
  • Patna
Airline Operations Airport Operation Aviation Hospitality Cabin Crew Activities Ground Staff Activities Interpersonal Skills Ground Handling Cargo Handling Air Traffic Control Passenger Handling
Job descriptionWork Role:Ground Staff are responsible for assisting passengers during check-in, boarding, and departure processesDuties include handling baggage, providing flight information, ensuring passenger safety, and coordinating with airline and security teams for smooth airport operationsStaff also manage ticketing, boarding passes, and customer inquiries at the terminalProfessionalism, patience, and strong communication skills are essential for maintaining service quality and airline reputation.Benefits:Company-provided accommodation near airport locationsCab facility available for pick-up and drop across shiftsDaily meal allowance or in-shift meals providedComprehensive medical and insurance coverage for employeesUniform and grooming support as per airline standardsOpportunities for career growth and skill development within the aviation sector.Role: Ground StaffIndustry Type: Aviation
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  • 0 - 1 yrs
  • 5.5 Lac/Yr
  • Patna
Steward Activities Air Hostess Activities Cabin Crew Activities Aviation Ground Staff Activities Hospitality Hostess Activities English Language
Join our team as an Air Hostess in Patna, India, where you will play a vital role in ensuring a safe and enjoyable flight experience for passengers. We are looking for enthusiastic individuals with a passion for customer service, starting their career in the aviation industry.Key Responsibilities:- **Passenger Assistance**: Welcome passengers onboard, assist with seating arrangements, and ensure they are comfortably settled before takeoff.- **Safety Protocols**: Conduct safety demonstrations, provide information on emergency procedures, and ensure compliance with company regulations for passenger safety.- **Customer Service**: Attend to passengers needs during the flight, including serving meals and beverages, addressing inquiries, and resolving any issues that arise.- **Coordination with Crew**: Work closely with pilots and fellow crew members for efficient operation, fostering a collaborative and supportive environment.Required Skills and Expectations:Candidates must possess a minimum of a 12th grade education and show a strong willingness to learn. Excellent communication skills in both English and Hindi are essential. Applicants should demonstrate a positive attitude, professionalism, and a friendly demeanor. A customer-focused mindset, along with the ability to handle stressful situations calmly and effectively, is crucial. Candidates should be open to working flexible hours, including weekends and holidays, as required in the aviation industry. No prior experience is necessary; training will be provided to ensure all team members are prepared for their roles.
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  • 0 - 1 yrs
  • 4.5 Lac/Yr
  • Patna
Aircraft Maintenance Airline Operations Hospitality Airport Operation Cabin Crew Activities Aviation Ground Staff Activities Interpersonal Skills Ground Handling Aviation Security
As an Airport Ground Staff member in Patna, India, you will be responsible for assisting passengers during arrivals and departures, ensuring their safety and comfort throughout their journey. You will also be required to handle baggage, perform security checks, and assist with boarding procedures. Key responsibilities include greeting passengers, checking boarding passes, directing passengers to their gates, coordinating with flight crew and ground staff, and ensuring smooth and efficient operations at the airport. We are looking for candidates who have completed their 10th grade education, with excellent communication skills and a customer-oriented attitude. Attention to detail, the ability to work under pressure, and a professional demeanor are essential for this role. Prior experience in the aviation industry is not required, but a willingness to learn and adapt to new situations is highly valued. Successful candidates will be able to work independently or as part of a team, with a strong focus on safety and customer service. If you are looking to kickstart your career in the aviation industry and thrive in a fast-paced environment, this position as Airport Ground Staff is an exciting opportunity for you.
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  • 0 - 1 yrs
  • 35.0 Lac/Yr
  • Purnia
Air Ticketing Ground Management Ground Staff
An Airport Ticketing Executive assists passengers with flight reservations, ticket issuance, rebooking, and cancellations. They provide information on fares, schedules, and airline policies, ensure accurate data entry, handle customer queries professionally, and comply with airport and airline procedures while delivering excellent customer service.
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  • 0 - 5 yrs
  • 8.5 Lac/Yr
  • Patna
Airport Supervisor Airline Operations Airport Operation Aviation Problem Solving Customer Manager Staff Management Passenger Support Ground Operation Airline Customer Service Ground Manager Good Communication Skills Customer Service Representative Customer Service Professional Customer Service Specialist Customer Care Representative Customer Support Representative Customer Service Customer Agent Customer Care Agent Airport Ticketing Ground Staff Ground Staff Executive
As an Airport Supervisor, you will be responsible for overseeing various airport operations and ensuring smooth functioning of day-to-day activities. Your key responsibilities will include managing airport staff, coordinating passenger support services, handling ground operations, and supervising airline ticketing and cargo operations. You will also be required to ensure excellent customer service, resolve issues efficiently, and communicate effectively with both staff and passengers. To excel in this role, you should have good communication skills, a strong ability to problem solve, and experience in customer management. Additionally, you must possess a high school diploma or equivalent qualification and have up to 5 years of experience in the aviation industry. Your role will be crucial in maintaining the efficiency and safety of airport operations, making your contribution essential to the overall success of the airline industry.
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Aircraft Maintenance Airline Operations Airport Operation Aviation Aviation Security Cabin Crew Activities Ground Staff Activities Ground Handling Cargo Handling Passenger Handling Airport Ground Handling Airport Cargo Ground Operation
Key responsibilities:1. Assisting passengers during check-in and boarding: As an airport ground staff member, you will help passengers with check-in procedures and ensure they board the aircraft smoothly.2. Handling baggage and cargo: You will be responsible for tagging and handling baggage, as well as overseeing the loading and unloading of cargo on the aircraft.3. Ensuring safety and security: It will be your duty to follow strict safety and security protocols to ensure the well-being of passengers and staff members at the airport.4. Providing customer service: You will answer passengers' inquiries, address their concerns, and assist them with any issues that may arise during their time at the airport.Required skills and expectations:1. Strong communication skills: You should be able to effectively communicate with passengers and colleagues to provide excellent customer service.2. Attention to detail: Precision is crucial when handling baggage and cargo to ensure everything is in the right place at the right time.3. Ability to work in a fast-paced environment: Airports can be busy and hectic places, so being able to work efficiently under pressure is essential.4. Flexibility and adaptability: You may be required to work different shifts and handle various tasks, so being adaptable to changes is important in this role.
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Fresher hiring for Air Ticketing Executive

Namo Airways Services India Private Limited

  • 0 - 2 yrs
  • 4.3 Lac/Yr
  • Patna
Aviation Aviation Security Airline Operations Airlines Executive Airline Ground Staff Airline Customer Service Airlines Transition Captain Airlines Cabin Crew Airport Representative Airport Ticketing Airport Operation Ticket Booking Air Ticketing Customer Relationship
- Greet and assist passengers: Airport Ticketing Staff are responsible for greeting passengers at the airport, answering their queries, and assisting them with ticketing and boarding procedures.- Process ticket sales: This role involves selling tickets to passengers, processing payments, and issuing boarding passes in a timely and efficient manner.- Handle customer inquiries: Airport Ticketing Staff must address customer inquiries and complaints professionally, providing accurate information and resolving issues to ensure passenger satisfaction.- Coordinate with airline staff: This position requires collaboration with airline employees to ensure smooth operations, including coordinating boarding procedures, baggage handling, and flight schedules.- Maintain ticketing equipment: Airport Ticketing Staff are responsible for operating and maintaining ticketing equipment, such as computers and printers, to facilitate ticket sales and check-in processes.- Assist with boarding procedures: This role involves assisting passengers with boarding procedures, including checking passports, issuing boarding passes, and directing passengers to their boarding gates.Required skills and expectations:- Excellent communication skills to interact with passengers and airline staff effectively.- Strong customer service skills to address inquiries and resolve issues promptly.- Basic computer skills to operate ticketing equipment and process payments efficiently.- Knowledge of airport procedures and airline operations to assist passengers effectively.- Ability to work in a fast-paced environment and adapt to changing circumstances.
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Ground Operation HR Team Leader Data Entry Aviation Air Ticketing Ticketing Officer Airport Ticketing
We are looking for energetic ground staff to be responsible for administrative duties and communication with passengers. Your duties will include welcoming passengers, providing information, assisting passengers who are disabled or are traveling with small children, checking in luggage, taking reservations, and selling tickets. You should be able to promptly resolve passenger queries and ensure that all passengers are satisfied.To be successful as ground staff, you should display outstanding interpersonal skills and achieve excellent customer service, which consistently meets the goals and vision of the airline company. Ultimately, outstanding ground staff should be able to multi-task and ensure that every passenger is comfortable, safe and well-informed of flight schedules, aircraft delays, weather concerns and other factors that may affect passengers.Ground Staff Responsibilities:Greeting and welcoming passengers, and responding to questions.Checking in baggage.Making reservations.Selling airline tickets.Stocking aircraft with refreshments.Cleaning aircraft after flights.Assisting disabled passengers and those with small children.Providing information to passengers
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Cabin Crew Fresher

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Guest Handling Customer Service Hospitality Cabin Crew Complaint Handling Communication Interpersonal Skills Teamwork Leadership Ground Staff Positive Attitude Airline Procedures Flight Attendant Flight Operator
Job SummaryThe Cabin Crew is responsible for ensuring the safety, comfort, and well-being of passengers throughout the flight. The role includes conducting safety procedures, providing exceptional customer service, managing in-flight operations, and maintaining a high standard of professionalism and hospitality in accordance with airline policies and aviation regulations. Key Responsibilities1. Passenger Safety & SecurityConduct pre-flight cabin safety checks and ensure equipment readiness.Deliver mandatory safety demonstrations and briefings to passengers.Ensure compliance with aviation safety, security, and regulatory standards.Respond promptly and effectively during in-flight emergencies or medical situations.Monitor cabin for suspicious behavior, safety hazards, or security threats.2. Customer Service & HospitalityGreet passengers with a warm, professional welcome and assist with boarding.Provide high-quality in-flight service including meals, refreshments, and amenities.Attend to passenger requests, concerns, and special needs respectfully.Maintain a calm, friendly, and helpful approach to ensure a pleasant travel experience.Manage conflicts or difficult passenger situations with diplomacy and empathy.3. In-Flight Operations & Service DeliveryCoordinate with flight crew and ground staff for smooth operations.Manage cabin preparation, cleanliness, and seat arrangement before, during, and after flight.Handle in-flight announcements as required.Promote and sell duty-free products and manage cash/POS transactions.Ensure proper documentation and reporting after each flight.4. Teamwork & Professional ConductWork collaboratively with cabin and cockpit crew to deliver a safe and premium experience.Maintain grooming, uniform, and professional behavior as per airline standards.Participate in briefings, training sessions, and performance reviews. Required Skills & CompetenciesStrong hospitality and customer service orientationExcellent communication and interpersonal skillsSafety awareness and emergency handling abilityEmotional intelligence, patience, and cultural sensitivityAbility to stay calm under pressure and manage challenging situationsTeamwork, time-management, and multitasking abilities Qualifications & ExperienceEducation: Minimum 10+2 (Higher Secondary) or Diploma/Degree (Hospitality/Aviation preferred)Experience: Freshers welcome; prior hospitality or customer service experience is an advantageCertifications:First Aid & CPR (Preferred)Safety & Emergency Procedure Training (Provided by airline post-selection) Physical & Medical RequirementsMedically fit as per airline/aviation standardsGood eyesight and hearingWell-groomed with a professional appearance
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Good Communication Ground Operations Staff
Key Responsibilities:1. Handle passenger check-in: Assist passengers with check-in procedures, issue boarding passes, and ensure luggage is properly tagged and loaded onto the aircraft.2. Manage boarding process: Ensure smooth boarding process by guiding passengers to the aircraft, checking boarding passes, and assisting with any seating arrangements.3. Coordinate with ground crew: Communicate effectively with ground crew to ensure timely arrival and departure of flights, coordinate baggage handling, and manage ground operations smoothly.4. Conduct security checks: Adhere to security protocols by conducting thorough security checks on passengers and luggage to maintain safety and security standards.5. Assist with customer queries: Address passenger queries and concerns promptly, provide necessary information, and offer assistance to ensure a positive customer experience.Required Skills and Expectations:1. Good communication skills: Ability to effectively communicate with passengers, ground crew, and team members to ensure smooth operations.2. Attention to detail: Demonstrate keen attention to detail to accurately handle passenger check-in, boarding procedures, and security checks.3. Customer service orientation: Prioritize customer satisfaction by assisting passengers, addressing their queries, and providing necessary support throughout their journey.4. Flexibility and adaptability: Ability to adapt to changing situations, work under pressure, and handle multiple tasks efficiently in a fast-paced environment.5. Team player: Collaborate with team members, ground crew, and other staff to achieve operational goals and deliver excellent service to passengers.
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Ground Staff Activities Aviation
- Greeting passengers: Welcome passengers as they enter the airport terminal, providing a positive first impression and helping them feel comfortable.- Assisting with check-in procedures: Aid passengers with check-in processes, including luggage check-in, issuing boarding passes, and guiding them to the security checkpoint.- Providing information: Offer assistance and answer any questions passengers may have regarding flight schedules, gate locations, airport facilities, and amenities.- Handling passenger inquiries: Address passenger concerns, complaints, or special requests promptly and professionally to ensure a pleasant travel experience.- Ensuring passenger safety: Follow security protocols and procedures to maintain a safe and secure environment for all passengers and airport staff.- Liaising with other airport departments: Collaborate with airline staff, security personnel, and other airport employees to ensure smooth operations and efficient passenger services.Skills and Expectations:1. Strong communication skills to interact effectively with passengers from diverse backgrounds.2. Ability to multitask and prioritize tasks in a fast-paced and dynamic airport environment.3. Customer service-oriented mindset to provide exceptional assistance and support to passengers.4. Basic computer proficiency to operate check-in systems and access flight information.5. Adherence to safety and security protocols to uphold airport regulations and standards.
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Good Communication Ground Staff
Ground staff are responsible for assisting passengers and crew members at airport terminals, ensuring that flights are on time and running smoothly. Some of the key responsibilities of ground staff include:- Assisting passengers with check-in and luggage drop-off- Ensuring passengers board their flights on time- Providing information on flight schedules, gate changes, and baggage claim- Assisting passengers with special needs or requests- Ensuring the safety and security of passengers and crew members- Handling any customer service issues
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Good Communication Ground Staff
Ground Staff are responsible for ensuring the safety and comfort of passengers at airports. They assist with check-in procedures, boarding, and handling baggage. Some common responsibilities include:1. Greeting passengers and checking their tickets at the check-in counter2. Assisting passengers with special needs or disabilities3. Ensuring timely boarding of flights and assisting passengers with boarding procedures4. Handling and processing baggage5. Providing information to passengers regarding flight schedules, gate changes, and other relevant information
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Good Communication Ground Staff
The role of Ground Staff is crucial for ensuring the smooth operation of an airport or airline. Responsibilities include welcoming and assisting passengers, checking in luggage, issuing boarding passes, directing passengers to their gates, and handling inquiries and complaints. Ground Staff are also responsible for ensuring the safety and security of all passengers and luggage.In addition to excellent customer service skills, Ground Staff must have strong communication skills in order to effectively interact with passengers, colleagues, and other airport personnel.
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  • 0 - 1 yrs
  • 4.8 Lac/Yr
  • Patna City
Aircraft Maintenance Airline Operations Airport Operation Aviation Hospitality Aviation Security Cabin Crew Activities Ground Staff Activities Interpersonal Skills Ground Handling Cargo Handling Air Traffic Control Passenger Handling Airport Ground Handling Airport Cargo Ground Operation Ground Management
We are looking for dedicated individuals to join our team as Airport Ground Staff in Patna City. This is a full-time position suited for freshers who have completed their 12th grade and are eager to start a career in the aviation industry.Key Responsibilities:1. **Passenger Assistance**: You will greet and assist passengers at various points in the airport, helping them with check-in, baggage handling, and boarding procedures.2. **Baggage Handling**: Responsible for the careful handling and loading of luggage. You will ensure that all bags are securely loaded onto the correct flights.3. **Safety and Security Checks**: Conduct safety checks to ensure that all equipment and areas are secure and operational. You will also assist in monitoring security protocols.4. **Information Services**: Provide clear and accurate information to passengers about flight statuses, gate changes, and other inquiries.5. **Coordination with Airlines**: Collaborate with airline staff to ensure operations run smoothly. This includes communicating any issues or updates effectively.Required Skills and Expectations:Ideal candidates should possess strong communication skills and demonstrate excellent customer service abilities. Attention to detail and the ability to work in a fast-paced environment are essential. You should be a team player, capable of working collaboratively with others, and show enthusiasm for learning. Punctuality and a professional appearance are also important for this role.
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  • 0 - 1 yrs
  • 5.5 Lac/Yr
  • Patna
Ground Operation Ground Staff Ground Hostess Ground Handling Staff
As a Ground Staff Executive, you will play a vital role in ensuring smooth operations at the airport. Your primary focus will be on customer service, handling baggage, and ensuring that all processes run efficiently. This position is well-suited for individuals who are keen to start their careers in the aviation industry.**Key Responsibilities:**- **Customer Service:** Assist passengers with check-in, boarding, and general inquiries to enhance their travel experience.- **Baggage Handling:** Ensure the proper loading and unloading of luggage to prevent damage and ensure timely delivery to passengers.- **Documentation Verification:** Check travel documents and boarding passes to ensure compliance with airline policies and regulations.- **Communication:** Coordinate with various departments, including security and cabin crew, to ensure information flows seamlessly.- **Problem Solving:** Address and resolve any issues or complaints from passengers promptly to maintain satisfaction.**Required Skills and Expectations:**- **Communication Skills:** You must have clear and effective communication abilities to interact with passengers and colleagues confidently.- **Teamwork:** Being able to work well within a team is essential, as you will coordinate with various departments.- **Attention to Detail:** You must pay careful attention to details, especially when handling documents and baggage.- **Willingness to Learn:** A positive attitude and eagerness to learn will help you grow in this fast-paced environment.- **Flexibility:** Be prepared to work in shifts, including weekends and holidays, to meet the needs of the airline schedule. This role is a great entry point for anyone passionate about the aviation sector.
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  • 0 - 1 yrs
  • 4.5 Lac/Yr
  • Patna
Airport Ticketing Airline Operations Aviation Hospitality Customer Service Aviation Security Ground Staff Activities Direct Sales Cargo Handling Personality Development Basic Computer Skills
As an Airport Executive, you will play a vital role in ensuring smooth airport operations and providing excellent customer service to travelers. The position is based in Patna and is open to candidates with little to no experience.**Key Responsibilities:**- **Customer Assistance:** Assist passengers with check-in, boarding, and addressing inquiries to ensure a pleasant travel experience.- **Ticketing and Reservation:** Manage ticketing processes and reservations efficiently while maintaining accurate records to support operations.- **Baggage Handling:** Facilitate the safe loading and unloading of baggage, ensuring that all items reach their destination promptly.- **Safety Procedures:** Adhere to safety guidelines and protocols to ensure a secure environment for passengers and staff.- **Communication Coordination:** Liaise effectively between passengers, airline staff, and other stakeholders to resolve any issues that may arise.**Required Skills and Expectations:**Candidates should have completed at least the 10th grade and possess a strong desire to learn in a dynamic environment. Good communication and interpersonal skills are essential, as you'll be interacting with diverse populations. Attention to detail is important for managing ticketing and baggage accurately. Candidates should be able to work flexible hours and be comfortable in a fast-paced setting. A positive attitude and a commitment to customer satisfaction are key for success in this role.
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  • 0 - 1 yrs
  • 14.0 Lac/Yr
  • Jogbani Araria
Good Communication Fine Personality Ground Staff
As an Airport Ground Staff member, you will play a vital role in ensuring smooth airport operations and provide excellent service to passengers. **Key Responsibilities:**- **Passenger Check-in Assistance:** Help passengers complete their check-in process efficiently, ensuring all necessary documents are verified and checked in properly.- **Baggage Handling:** Manage the loading and unloading of passengers' baggage, ensuring all luggage is handled with care and delivered to the correct locations on time.- **Customer Service:** Address passenger inquiries and concerns with a friendly and helpful attitude, providing information about flights, schedules, and procedures.- **Safety Protocols:** Follow all safety and security regulations while on duty, ensuring a safe environment for passengers and staff.- **Coordination with Airlines:** Communicate effectively with airline representatives regarding flight updates, schedules, and any changes that may affect passengers.**Required Skills and Expectations:**- A minimum educational qualification of 10th pass is required, demonstrating basic literacy and numeracy skills.- Excellent communication skills in both spoken and written forms, allowing you to interact with passengers and colleagues from diverse backgrounds.- A customer-focused attitude is essential, with the ability to remain calm and professional in high-pressure situations.- Basic problem-solving skills are important for handling unexpected situations and ensuring customer satisfaction.- Willingness to work flexible hours, including weekends and holidays, as airport operations run 24/7. Your role as Ground Staff is crucial for creating a pleasant travel experience for passengers and ensuring that airport operations run smoothly and efficiently.
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  • 0 - 1 yrs
  • 14.0 Lac/Yr
  • Nabinagar Gaya
Good Communication Fine Personality
As an Airport Ground Staff member, you will play a vital role in ensuring the smooth operation of airport services. Your responsibilities will include:- **Passenger Handling**: Assist passengers with check-in procedures, ensuring their tickets and baggage are processed efficiently and accurately.- **Baggage Handling**: Manage the loading and unloading of passenger luggage to and from the aircraft, ensuring all baggage is handled with care.- **Customer Service**: Provide exceptional customer service by answering questions, helping with issues, and ensuring passengers feel welcomed and assisted throughout their airport experience.- **Safety and Security Checks**: Follow all safety protocols and assist in security checks to ensure a safe environment for passengers and staff.- **Coordination with Airlines**: Work with airline staff to ensure that flights are prepared for departure and that any issues with passengers or baggage are addressed promptly.- **Ground Support Equipment Operation**: Operate ground support equipment like tugs and carts to facilitate efficient airline operations.To be successful in this role, you should meet the following expectations: - A minimum of a 10th-grade education is required.- Strong communication skills are essential for interaction with passengers and team members.- A friendly and positive attitude is important for providing excellent customer service.- Ability to work in a fast-paced environment and handle stress effectively.- Team player who can collaborate well with others.- Previous experience in a customer service role will be considered a plus, but fresh candidates are welcome to apply.
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  • 0 - 1 yrs
  • 14.0 Lac/Yr
  • Kishanganj
Good Communication Fine Personality
We are looking for enthusiastic individuals to join our team as Airport Ground Staff in Kishanganj. This role is essential for ensuring that passengers have a smooth and pleasant travel experience.**Key Responsibilities:**- **Passenger Handling:** Assist passengers with check-in, boarding, and luggage retrieval to ensure a seamless travel experience.- **Customer Service:** Provide excellent support and answer queries regarding flights, baggage, and services available at the airport. - **Safety and Security Checks:** Conduct security screenings and ensure compliance with safety regulations to maintain a secure environment.- **Coordination with Airlines:** Work closely with airline representatives to manage flight schedules and coordinate boarding processes efficiently.- **Baggage Management:** Handle luggage loading and unloading, ensuring that all bags are secured correctly and delivered to the right destinations.- **Emergency Response:** Be prepared to assist during emergencies by following established protocols and ensuring passenger safety.**Required Skills and Expectations:**Candidates should have completed at least their 10th standard and should be open to working in a full-time role from the office. Excellent communication and interpersonal skills are essential for dealing with passengers and team members. A positive attitude, patience, and the ability to stay calm under pressure will help you succeed in this fast-paced environment. Basic problem-solving skills will also be beneficial, as you may need to address various customer concerns on the spot. Previous experience is not necessary, making this an ideal entry-level opportunity.
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Reservation Management Ticketing Procedures Data Entry Management Analytical Skills Administrative Skills Time Management Air Ticketing Executive Ground Staff Ground Handling Staff Airport Manager Airport Operation Airport Supervisor Airport Cargo Receptionist Front Desk Executive
The Air Ticketing Executive is responsible for managing flight bookings, reservations, and ticket issuance for domestic and international travel. The role involves assisting passengers with flight schedules, fare details, cancellations, refunds, and rebooking, while ensuring high standards of customer service and accuracy in all ticketing operations. Key ResponsibilitiesMake flight bookings and reservations for customers using GDS systems (Amadeus, Galileo, Sabre, etc.).Issue, reissue, and cancel flight tickets according to airline policies and fare rules.Provide fare quotations, ticket options, and travel itineraries to clients.Handle customer queries related to schedules, baggage, visa, and travel documentation.Ensure accurate data entry for Passenger Name Records (PNR) and ticket details.Maintain up-to-date knowledge of airline regulations, routes, and promotions.Process refunds, date changes, and special requests as per airline procedures.Coordinate with airlines, travel partners, and customers to resolve issues.Maintain records of daily bookings, invoices, and sales reports.Cross-sell additional travel products (hotel bookings, insurance, tour packages, etc.).Ensure compliance with IATA and airline standards.Deliver excellent customer service and assist in post-ticketing support. Required Skills & CompetenciesStrong knowledge of Global Distribution Systems (GDS) Amadeus, Galileo, Sabre, or Worldspan.Understanding of airline fare rules, classes, and ticketing procedures.Excellent communication and interpersonal skills.Customer service orientation and problem-solving ability.Attention to detail and accuracy in data handling.Time management and ability to work in a fast-paced environment.Teamwork and coordination with operations and finance departments.Computer proficiency (MS Office, email, booking systems).Knowledge of travel documentation (passport, visa, etc.). Educational & Professional RequirementsMinimum Qualification: 10+2 / Graduate in any disciplineDiploma or certification in Aviation, Air Ticketing, or Travel & Tourism Management preferredExperience: 03 years (Freshers with relevant training can apply)Proficiency in English and local languages Work EnvironmentOffice-based or airport-based ticketing deskShift-based work, including weekends and holidaysRequires coordination with airlines and travel agents
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  • 0 - 2 yrs
  • 5.0 Lac/Yr
  • Patna City
Air Ticketing Airline Operations Aviation Hospitality Cabin Crew Activities Ground Staff Activities Interpersonal Skills Ground Handling Hostess Activities Personality Development Grooming Basic Computer Skills
We are looking for enthusiastic individuals to join our team as Airlines Cabin Crew. In this role, you will ensure the comfort and safety of passengers during flights, providing exceptional service while adhering to airline regulations. **Key Responsibilities:**- **Passenger Safety:** Ensure all safety procedures are followed and brief passengers on safety equipment at the start of each flight.- **Customer Service:** Assist passengers with their needs, including serving food and beverages, and responding to inquiries to enhance their travel experience.- **Emergency Procedures:** Be prepared to handle emergency situations calmly, applying training to assist passengers and maintain safety.- **Maintain Cleanliness:** Ensure the cabin is clean and organized before, during, and after each flight, contributing to a pleasant environment for all passengers.- **Team Collaboration:** Work closely with fellow crew members to ensure smooth flight operations, maintaining clear communication throughout.Required skills and expectations include:- **Communication Skills:** You must be able to communicate clearly and effectively with passengers and team members, ensuring understanding and cooperation.- **Customer Focus:** A friendly and attentive attitude is essential to provide high-quality service and address passenger needs.- **Calm Under Pressure:** The ability to stay composed during emergencies or stressful situations is crucial for the safety and comfort of everyone on board.- **Team Player:** You should be willing to collaborate with others, valuing teamwork and mutual support in a fast-paced environment.- **Flexibility:** Being open to changing schedules and working various shifts is necessary, as airline operations can be unpredictable. This is a great opportunity for those passionate about travel and customer service!
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  • 0 - 2 yrs
  • 4.5 Lac/Yr
  • Patna City
Aircraft Maintenance Airline Operations Airport Operation Aviation Hospitality Aviation Security Cabin Crew Activities Ground Staff Activities Interpersonal Skills Ground Handling Cargo Handling Air Traffic Control Passenger Handling Airport Ground Handling Airport Cargo Ground Operation Ground Management
As an Airport Ground Staff member based in Patna City, you will play a critical role in ensuring smooth airline operations and providing excellent customer service to travelers. Your responsibilities will include:- **Passenger Assistance**: Helping passengers with check-in procedures, answering queries, and guiding them through the airport to ensure a seamless travel experience.- **Baggage Handling**: Managing baggage check-in, ensuring the proper handling and transfer of luggage between flights to minimize delays and loss.- **Flight Information Management**: Keeping passengers informed about flight schedules, gate changes, and other important updates via announcements and display boards.- **Safety and Security Checks**: Assisting with security protocols at the airport, ensuring compliance with safety regulations to create a safe environment for all.- **Coordination with Airlines**: Communicating effectively with airline personnel to resolve issues related to flight delays, cancellations, or passenger needs.To be successful in this role, you should possess the following skills:- **Communication Skills**: Strong verbal and written communication skills are essential for providing clear instructions and assistance to passengers.- **Customer Service Orientation**: A friendly attitude and willingness to help passengers in a professional manner is a must.- **Teamwork**: Ability to work well within a team to ensure efficient operations and a positive work environment.- **Adaptability**: Being able to handle unexpected situations calmly, including dealing with passenger inquiries or changes in flight schedules.- **Basic Computer Skills**: Familiarity with technology and software used for check-in and information systems is beneficial.This position is suitable for candidates with a 12th-grade education and 0-2 years of experience, making it a great opportunity for recent graduates looking to start their careers in the aviation industry.
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  • 0 - 2 yrs
  • 4.3 Lac/Yr
  • Patna
Air Charter Operation Air Ticketing Aircraft Maintenance Aviation Customer Service Aviation Security Air Hostess Activities Cabin Crew Activities Ground Staff Activities Ground Handling Airport Ground Handling Hard Working Airport Cargo Ground Operation Grooming Basic Computer Skills
We are looking for Ground Staff to join our team in Patna. This position is ideal for individuals who enjoy working in a fast-paced environment and want to be part of the aviation industry.Key Responsibilities:1. **Customer Service**: Assist passengers with check-in procedures, baggage handling, and boarding processes to ensure a smooth travel experience.2. **Baggage Handling**: Manage the loading and unloading of luggage, ensuring that all items are handled with care and safety regulations are followed.3. **Flight Information**: Provide timely updates to passengers regarding flight schedules, gate changes, and any delays, enhancing communication and satisfaction.4. **Coordination**: Work closely with airport security, airline personnel, and other ground staff to ensure efficient operations and maintain safety protocols.5. **Problem-Solving**: Address passenger inquiries and resolve issues calmly, demonstrating strong customer service skills and a professional demeanor.Required Skills and Expectations:Candidates should have completed their 12th grade and possess excellent communication skills in Hindi and English. A positive attitude, ability to work under pressure, and strong teamwork skills are essential. Familiarity with airport operations is a plus but not necessary for entry-level applicants. This role requires flexibility in working hours and the ability to adapt to a dynamic work environment. Candidates with 0 to 2 years of experience are encouraged to apply.
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  • 0 - 4 yrs
  • 3.8 Lac/Yr
  • Gaya
Airport Ticketing Airline Operations Hospitality Customer Service Aviation Security Ground Staff Activities Aviation Cargo Handling Basic Computer Skills
As an Airport Executive, you will play a vital role in ensuring a smooth and efficient experience for travelers at the Gaya airport. This position is ideal for candidates looking to start a career in the aviation industry and offers a dynamic work environment.Key Responsibilities:- **Customer Service**: You will greet and assist passengers, providing information about flights, baggage, and airport facilities. Your friendly demeanor will help travelers feel welcome and supported.- **Check-in Support**: Assist passengers with the check-in process, ensuring that they have the necessary documentation and boarding passes. You will help make the process swift and convenient.- **Baggage Handling**: Coordinate with ground staff to manage baggage claims and lost items. Your attention to detail will ensure passengers receive their belongings quickly and efficiently.- **Safety and Security**: Monitor airport operations to ensure compliance with safety and security regulations. You will help maintain a safe environment for all travelers and staff.- **Coordination with Airlines**: Liaise with airline representatives to resolve issues and provide updates to passengers. Strong communication skills will be vital in this role.Required Skills and Expectations:We are looking for candidates who have completed their 12th grade and possess a keen interest in aviation. Excellent communication skills, both verbal and written, are necessary to interact effectively with passengers and team members. A positive attitude, teamwork capability, and the ability to handle stress in a busy environment are key. Previous experience in customer service or hospitality is a plus, but not mandatory.
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  • 0 - 2 yrs
  • 3.8 Lac/Yr
  • Gaya
Airport Ticketing Airline Operations Aviation Hospitality Customer Service Aviation Security Ground Staff Activities
We are looking for an Airport Executive in Gaya, India, who will play a key role in ensuring smooth operations at the airport. This entry-level position is ideal for candidates with 0 to 2 years of experience and requires a minimum education of 12th pass.The Airport Executive will be responsible for handling passenger inquiries and assisting with check-in procedures. You will greet travelers, provide important information about flights, and help them with any needs they may have. This role involves coordinating with various airport departments to ensure efficient operations, such as managing luggage and facilitating boarding processes. You will also be tasked with maintaining safety and security protocols, ensuring all passengers adhere to regulations, and reporting any issues that arise. In addition, you may assist in the preparation of reports and documentation related to daily operations.To succeed in this role, candidates should possess strong communication skills, both verbal and written, to effectively interact with passengers and team members. Organizational skills and a keen attention to detail are essential for managing multiple tasks effectively. A positive attitude, teamwork, and a willingness to learn are also important for success in this dynamic environment. Proficiency in English and local languages will be advantageous, as you will cater to diverse groups of travelers.
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Aviation Hospitality Cabin Crew Activities Airline Operations Cargo Handling
An Airport Ground Staff is Responsible for Passenger Services like Check-in and Baggage Handling, Operational Support such as Managing Aircraft Loading and Maintenance Checks, and Ensuring Security and Safety Protocols are Followed for Smooth and Efficient Airport Operations. Key Tasks Include Assisting Travelers, Providing Flight Information, Managing Luggage, Coordinating with Flight Crews, and Handling Customer Issues to Ensure a Positive and Safe Travel Experience
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  • Fresher
  • 6.5 Lac/Yr
  • Patna
Air Charter Operation Air Ticketing Aircraft Maintenance Aviation Customer Service Aviation Security Cabin Crew Activities Air Hostess Activities Ground Staff Activities Ground Handling Hard Working Airport Ground Handling Airport Cargo Ground Operation Grooming Basic Computer Skills
As an Airport Supervisor, you will play a vital role in ensuring smooth airport operations and providing excellent service to passengers. Your primary responsibilities will include the following:- **Oversee Daily Operations**: You will manage the daily activities at the airport, coordinating with different departments to ensure everything runs efficiently.- **Ensure Safety Protocols**: It is crucial to monitor and enforce all safety regulations and procedures, ensuring the safety of both passengers and staff.- **Assist Passengers**: You will help passengers with their inquiries and guide them through the airport facilities, providing information about flights and services.- **Manage Staff**: Responsibilities include supervising airport staff, ensuring they are performing their duties effectively, and providing guidance and training when necessary.- **Address Issues**: If any challenges arise, such as delays or passenger complaints, you will be expected to resolve them promptly and effectively.- **Maintain Records**: You will keep accurate records of airport operations, including passenger counts and incident reports, which are important for reporting and analysis.To succeed in this role, you should have strong communication skills to interact clearly with passengers and staff. A good understanding of airport operations is beneficial. You must be organized, detail-oriented, and able to handle multiple tasks simultaneously. Being a team player is essential, as you will collaborate with various departments. Fresh graduates with a passion for aviation and customer service are encouraged to apply.
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Good Communication Ground Staff
As a Ground Staff, your primary responsibility is to ensure the smooth operation of airport and airline services on the ground. This includes tasks such as checking in passengers, boarding flights, handling baggage, assisting with security procedures, directing passengers to their gates, and providing information on flight schedules and other airport services. In addition to these specific responsibilities, you will also be expected to possess strong communication skills in order to effectively interact with passengers, colleagues, and other personnel at the airport.
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Good Communication Airport Ground Staff
Airport Ground Staff are responsible for assisting airline passengers before and after their flights. Their main responsibilities include checking in passengers, providing information on flights, handling baggage, and ensuring the safety and comfort of passengers. Some specific responsibilities of Airport Ground Staff include:- Greeting passengers and checking them in for their flights- Assisting passengers with boarding and deplaning- Handling baggage, including loading and unloading luggage from aircraft- Providing information on flight schedules, delays, and gate changes
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Fine Personality Airport Ground Staff
Airport Ground Staff are responsible for ensuring the safety and comfort of passengers, as well as the efficient operation of the airport. Their duties include assisting passengers with check-in, boarding, and baggage handling, as well as providing information and assistance as needed. They also play a key role in coordinating with airline staff, security personnel, and other airport personnel to ensure smooth operations.Key responsibilities of Airport Ground Staff include:1. Assisting passengers with check-in, boarding, and baggage handling
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Freshers & Experience || Full Time || Airport Ground Staff

Aviindia Institute of Aviation and Hospitality Management

  • 0 - 1 yrs
  • 8.5 Lac/Yr
  • Patna
Airport Ground Staff
We are looking for enthusiastic Airport Ground Staff to join our team in Patna, India. This role is ideal for individuals who enjoy working in a fast-paced environment and are passionate about customer service.The primary responsibilities include assisting passengers with check-in procedures, helping them board flights, and ensuring the safe handling of luggage. You will also provide information about flight schedules and airport services.Key responsibilities:1. **Check-In Assistance**: You will help passengers during the check-in process by verifying their documents, issuing boarding passes, and checking in baggage.2. **Passenger Support**: Assisting passengers with queries regarding flights, schedules, and services available at the airport, ensuring they have a smooth travel experience.3. **Boarding Procedures**: You will ensure that passengers board the aircraft orderly and monitor the boarding process for any irregularities.4. **Luggage Handling**: Responsible for ensuring the proper handling, loading, and unloading of luggage to guarantee that it reaches the correct destination.5. **Safety Protocols**: Adhere to all safety measures and regulations to ensure the security of passengers and their belongings.Required skills and expectations include a high school diploma or equivalent, good communication skills in English and Hindi, and a friendly demeanor. Attention to detail, the ability to work under pressure, and a team-oriented attitude are essential traits for success in this role. Prior experience is not necessary; however, a willingness to learn and adapt is highly valued.
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Fresher hiring for Ground Staff

Aviindia Institute of Aviation and Hospitality Management

  • Fresher
  • 8.0 Lac/Yr
  • Patna
Airport Ground Staff
We are seeking enthusiastic and dedicated Ground Staff to join our team in Patna. This role is perfect for freshers looking to start their careers in the aviation industry.Key Responsibilities:- **Passenger Assistance:** Welcome and guide passengers through various processes, ensuring they feel comfortable and informed throughout their journey.- **Baggage Handling:** Manually check in luggage, ensuring items are safely loaded, tagged, and dispatched to the correct flights.- **Ticketing Support:** Assist passengers with ticket-related inquiries and provide accurate information about flight schedules and procedures.- **Safety Protocols:** Implement safety measures and ensure all operations comply with aviation regulations to maintain a secure environment.- **Communication:** Liaise with various departments, including security and boarding staff, to ensure smooth operations at the airport.Required Skills and Expectations:Candidates should have completed their 12th grade and possess good communication skills, as interaction with passengers is a key part of the job. A strong commitment to customer service and teamwork is essential, as ground staff play a critical role in creating a positive travel experience. Attention to detail is important for managing baggage and ensuring compliance with safety protocols. Enthusiasm for learning and adapting in a fast-paced environment is also expected. This position is office-based, and team collaboration is vital to our success.
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Hiring Fresher - Cabin Crew - Patna

Aviindia Institute of Aviation and Hospitality Management

  • 0 - 1 yrs
  • 8.5 Lac/Yr
  • Patna
Airport Ground Staff Cabin Crew
Greeting and welcoming passengers, and responding to questions.Checking in baggage.Making reservations.Selling airline tickets.Stocking aircraft with refreshments.Cleaning aircraft after flights.Assisting disabled passengers and those with small children.Providing information to passengers.
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  • 0 - 1 yrs
  • 6.5 Lac/Yr
  • Darbhanga
Aircraft Maintenance Airline Operations Airport Operation Aviation Hospitality Aviation Security Cabin Crew Activities Ground Staff Activities Interpersonal Skills Ground Handling Cargo Handling Air Traffic Control Passenger Handling Airport Ground Handling Airport Cargo Ground Operation Ground Management
We are looking for dedicated Airport Ground Staff to join our team in Darbhanga, India. This role is ideal for individuals with a passion for the aviation industry and excellent communication skills. No prior experience is necessary, making it an excellent opportunity for recent school graduates.Key Responsibilities:- Customer Service: Greet passengers at the airport, assist with check-in processes, and provide information about flights and services, ensuring a positive experience for travelers.- Luggage Handling: Safely load and unload passenger luggage from aircraft, ensuring items are handled with care and transported efficiently to the correct destinations.- Security Checks: Assist in conducting security screenings of passengers and baggage, maintaining safety standards in accordance with airport regulations.- Coordination with Crew Members: Communicate effectively with flight crews to ensure that all flight details are executed smoothly, including boarding and on-time departure.Required Skills and Expectations:Candidates should have a minimum educational background of passing the 10th grade. Strong communication skills, both verbal and written, are essential for interacting with passengers and team members. Candidates should be physically fit as the role involves lifting and standing for long periods. A positive attitude, teamwork skills, and the ability to work in a fast-paced environment are crucial for success in this role. Flexibility in working hours, including weekends and holidays, is also expected.
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  • 0 - 1 yrs
  • 7.0 Lac/Yr
  • Gaya
Housekeeping Air Ticketing Airport Operation Internal Communication Aviation Aviation Security Ground Staff Activities Ground Handling Cargo Handling Personality Development Airport Cargo Ground Management Google API Good Communication
We are looking for a Ground Staff Executive to join our team in Gaya. This role requires dedication and a willingness to learn, making it suitable for fresh candidates or those with minimal experience.**Key Responsibilities:**- **Customer Service:** Greet and assist passengers with any queries, ensuring a welcoming environment.- **Check-in Services:** Help passengers during the check-in process by issuing boarding passes and checking luggage, helping to streamline their travel experience.- **Baggage Handling:** Ensure that luggage is processed correctly and safely, coordinating with other staff to prevent delays.- **Ticketing:** Assist with ticket sales and bookings, providing accurate information about flight details and fares.- **Safety Compliance:** Adhere to safety regulations and procedures to maintain a secure environment for all passengers and staff.- **Communication:** Liaise with various departments to facilitate smooth operations and resolve any issues that arise during service.**Required Skills and Expectations:**Candidates should have a minimum educational background of 10th grade. Strong communication skills are essential, as you will interact with a variety of passengers. Basic computer knowledge is helpful for handling check-in and ticketing systems. A friendly and professional demeanor is expected, along with the ability to work in a fast-paced environment. Being a team player is crucial, as collaboration with colleagues will be a regular part of your duties. A readiness to adapt and learn will help you succeed in this essential role.
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  • 0 - 1 yrs
  • 7.0 Lac/Yr
  • Patna
Aviation Ground Staff Activities
As an Airport Terminal Services Agent, you will play a crucial role in ensuring a smooth travel experience for passengers. Your primary focus will be on customer service, safety, and supporting airport operations. **Key Responsibilities:**- **Passenger Check-In Support:** Assist passengers with the check-in process, helping them with their travel documents and ensuring they understand boarding procedures. - **Baggage Handling:** Manage the handling of passenger baggage, ensuring it is loaded and unloaded correctly, and provide assistance with lost luggage claims. - **Customer Assistance:** Address passenger inquiries and concerns promptly, offering information about flight schedules, airport facilities, and services available. - **Safety Compliance:** Follow all safety regulations and guidelines to ensure a secure environment for passengers and staff, participating in safety briefings as required. - **Coordination with Flight Crews:** Liaise effectively with flight crews and other airport staff to communicate any issues or updates regarding flights. **Required Skills and Expectations:**Candidates should have excellent communication skills to interact effectively with passengers and staff. A friendly and helpful attitude is essential as you will be representing the airport. Basic problem-solving skills will help in addressing passenger issues efficiently. Attention to detail is necessary to ensure all procedures are followed correctly. Since this position is open to fresh graduates, a passion for customer service and the ability to work in a fast-paced environment are important. A collaborative spirit to work with a team and manage time effectively will also contribute to your success in this role.
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Aircraft Maintenance Airline Operations Aviation Aviation Security Cabin Crew Activities Ground Staff Activities Ground Handling Cargo Handling Ground Management Airport Ground Handling Passenger Handling Airport Cargo Airport Operation
Hiring for 628 Airline Ground Staff Jobs in Vijayawada, Hyderabad, Tirupati, Rajahmundry, Puducherry, for Freshers,Required Educational Qualification is : Higher Secondary with Good knowledge in Aircraft Maintenance, Airline Operations, Aviation, Aviation Security, Cabin Crew Activities, Ground Staff Activities, Ground Handling, Cargo Handling, Ground Management, Airport Ground Handling, Passenger Handling, Airport Cargo, Airport Operation etc.
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Air Ticketing Airport Ticketing Air Ticketing Reservation Air Hostess Airline Customer Service Airlines Executive Airport Staff Ground Staff Executive Airport Ground Staff Airline Ground Staff Ground Handling Staff
We are looking for 839 Airport Ticketing Executive Posts in Vijayawada, Hyderabad, Tirupati, Guntur, Rajahmundry, Kurnool, Puducherry, Dibrugarh, Gaya, Buxar, with deep knowledge in Air Ticketing, Air Ticketing Reservation, Air Hostess, Airlines Cabin Crew, Airline Customer Service, Airlines Executive, Airport Staff, Ground Staff Executive, Airport Ground Staff, Airline Ground Staff, Ground Handling Staff, Airport Ticketing and Required Educational Qualification is : Higher Secondary
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Aircraft Maintenance Airline Operations Airport Operation Aviation Hospitality Aviation Security Cabin Crew Activities Ground Staff Activities Ground Handling Airport Ground Handling Passenger Handling
Job Openings for 759 Airport Ground Staff Jobs for Freshers in Hyderabad, Vijayawada, Tirupati, Rajahmundry, Kurnool, Visakhapatnam, Nellore, Patna City, Dimapur, Lucknow, having Educational qualification of : Higher Secondary with Good knowledge in Aircraft Maintenance, Airline Operations, Airport Operation, Aviation, Hospitality, Aviation Security, Cabin Crew Activities, Ground Staff Activities, Ground Handling, Airport Ground Handling, Passenger Handling etc.Their key duties and responsibilities include:Directing landed aircraft to taxi spotsChecking, handling, and managing the passengers luggageAssisting passengers and flight crew at the check-in counterAssisting disabled passengers or those traveling with young childrenProviding necessary information to travelers, such as arrival and departure times, boarding procedures, and updates on flight delays or cancellationsPerforming safety checks and ensuring the aircraft is ready for flightStocking the aircraft with food and beverage items for the flightCoordinating with air traffic control, maintenance crew, and fuel operatorsHandling emergency and difficult situations, such as unruly passengers, in a professional mannerSubscribe to Interview Guy!Subscribe to our FREE newsletter for exclusive interview tips, insider knowledge, and strategies that make a difference. No fluff, just practical advice to help you land your dream job.I agree to my personal data being used for interest-based advertising as outlined in the Privacy Notice.WebsiteYour Email...GET MY FREE NEWSLETTERAirport Ground Staff Job Description TemplateJob BriefWe are seeking a dedicated and professional airport ground staff to join our growing team.In this role, you will handle a variety of tasks, including checking in passengers, assisting with boarding, helping passengers with special needs, and maintaining cleanliness in the terminal area.Ground staff members must have excellent customer service skills.
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Ground Handling Air Ticketing Comp Comptur Airline Ground Staff Airpot Airport Ticketing Airport Executive HR Architect Team Leader
We Requires 2 Air ticketing Executive (Domestic & International) at Lower Parel West.Position : Air Ticketing Executive (Domestic & International)Software : Amadeus software compulsoryContact Number=8533061117* Experience: 4 to 6 years* Salary: 20k to 35k* Position: 1Job Responsibilities:* Issuing Domestic/International flight tickets also amendments* Working on the GDS (AMADEUS) to process cancellations && refunds* Co-ordinating with the airlinesDesired Skill Sets & Experience:- Prior experience in Ticketing is preferred.- Working knowledge of Amadeus- Good communication skills to enable effective communication with customers as well as travel partnersFor Interview share me your Resume on hidden_email
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Ticketing Officer Ticketing Agent Back Office Sales Back Office Coordinator Entry Tax Aviation Ground Staff Executive Cabin Crew
We Requires 2 Air ticketing Executive (Domestic & International) at Lower Parel West.Position : Air Ticketing Executive (Domestic & International)Software : Amadeus software compulsoryContact Number=8865804957* Experience: 4 to 6 years* Salary: 20k to 35k* Position: 1Job Responsibilities:* Issuing Domestic/International flight tickets also amendments* Working on the GDS (AMADEUS) to process cancellations && refunds* Co-ordinating with the airlinesDesired Skill Sets & Experience:- Prior experience in Ticketing is preferred.- Working knowledge of Amadeus- Good communication skills to enable effective communication with customers as well as travel partnersFor Interview share me your Resume on hidden_email
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Ground Staff Executive Ground Operation Air Ticketing Air Freight Air Hostess Airport Ticketing Aviation Good Communication Skills Communication Skills
Job DescriptionDear Candidate,We are looking for a Dynamic Candidate with good Communication SkillsRoles And ResponsibilitiesGreeting and welcoming passengers, and responding to questions.Checking in baggage.Making reservations.Selling airline tickets.Stocking aircraft with refreshments.Cleaning aircraft after flights.Assisting disabled passengers and those with small children.Providing information to passengers.Desired Candidate Profile 10th,12th,Any degree,Diploma Qualification 12th or Any Under Grad/graduated(freshers) Skills: fresher,good analytical skills,ticketing ground staff,RequirementsQualification 12th or Any Under Grad/graduated(freshers) Skills: fresher,good analytical skills ground staff,Other Details
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Freshers & Experience || Full Time || Air Ticketing Executive

Namo Airways Services India Private Limited

Aviation Aviation Security Airline Operations Airlines Executive Airline Ground Staff Airline Customer Service Airlines Transition Captain Airlines Cabin Crew Airport Representative Airport Ticketing Airport Operation Ticket Booking Air Ticketing Customer Relationship
We are looking for 179 Airport Ticketing Staff Posts in Gaya, Darbhanga, Kanpur, Lucknow, Gorakhpur, Ranchi, Patna, Delhi, Noida, Surat, with deep knowledge in Aviation, Aviation Security, Airline Operations, Airlines Executive, Airline Ground Staff, Airline Customer Service, Airlines Transition Captain, Airlines Cabin Crew, Airport Representative, Airport Ticketing, Airport Operation, Ticket Booking, Air Ticketing, Customer Relationship and Required Educational Qualification is : Higher Secondary, Secondary School, B.A, B.Arch, B.C.A, B.B.A, B.Com, B.Ed, B.Pharma
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Customer Service Ground Handling Ground Staff Activities Hard Working Airport Cargo Grooming Basic Computer Skills Aviation Good Communication Skills
- Customer Service: Provide excellent customer service to passengers by assisting with check-in, baggage handling, boarding, and resolving any inquiries or issues.- Ground Handling: Assist in ground operations such as marshalling, towing, refueling, and guiding aircraft to their gates.- Ground Staff Activities: Perform various tasks on the ground including maintaining cleanliness in the terminal, loading/unloading luggage, and assisting passengers with special needs.- Hard Working: Ability to work efficiently under pressure, handle multiple tasks simultaneously, and adhere to strict deadlines.- Airport Cargo: Assist in handling and transporting cargo safely and efficiently.- Grooming: Maintain a professional appearance by adhering to grooming standards set by the airline.- Basic Computer Skills: Ability to navigate basic computer programs and systems for data entry and communication purposes.- Aviation: Understand the basics of aviation industry operations and safety protocols.- Good Communication Skills: Ability to communicate effectively with passengers, colleagues, and superiors in a clear and concise manner. Expectations:- Must be a 12th pass candidate with a willingness to learn and work hard.- Should be able to work in a fast-paced environment and adapt to changing situations quickly.- Must possess a positive attitude and be a team player.- Should be punctual, responsible, and able to follow instructions accurately.- Ability to work in shifts, including nights, weekends, and holidays.
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Aviation Cargo Handling Interpersonal Skills Aviation Security Passenger Handling Good Communication Skills Basic Computer Skills Hospitality Customer Support
Job Openings for 350 Airline Ground Staff Jobs for Freshers in Kolkata, Agartala, Patna, Ranchi, jharkhand, Siliguri, having Educational qualification of : Higher Secondary, B.A, B.Com with Good knowledge in Aviation, Cargo Handling, Interpersonal Skills, Aviation Security, Passenger Handling, Good Communication Skills, Basic Computer Skills, Hospitality, Customer Support etc. Send your CV/ Resume this WhatsApp number - 6291435638 Contact: HR Sohini-+91 6291435638
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Aircraft Maintenance Airport Operation Ground Handling Hospitality
We have vacant of 25 Airline Ground Staff Jobs in Kolkata, Hyderabad, Ranchi, Koch Bihar, Biharsharif, Nalanda, Deogarh, Purba Medinipur, Murshidabad, Nadia, Odisha, for Freshers Educational Qualification : Higher Secondary Skill Aircraft Maintenance, Airport Operation, Ground Handling, Hospitality etc.
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  • 0 - 6 yrs
  • 12.0 Lac/Yr
  • Patna
Aircraft Maintenance Airline Operations Ground Staff Activities Ground Handling Cargo Handling Air Traffic Control Passenger Handling Airport Operation Aviation Hospitality Ground Operation Ground Management Aviation Security Cabin Crew Activities Interpersonal Skills Airport Ground Handling Airport Cargo Airport Supervisor Staff Management Passenger Support Airline Customer Service Ground Manager Problem Solving Customer Manager Good Communication Skills
As an Airport Supervisor, you will play a vital role in ensuring the smooth operation of airport activities. Your primary focus will be on managing staff, facilitating customer service, and ensuring safety standards are met.**Key Responsibilities:**- **Supervise Staff:** Oversee the daily activities of airport personnel, ensuring they perform their tasks efficiently and provide excellent customer service.- **Monitor Operations:** Keep an eye on airport operations, including check-in, security, and boarding processes, to ensure everything runs smoothly and on time.- **Manage Customer Relations:** Address passenger inquiries and issues promptly, aiming to enhance their travel experience and maintain a positive airport environment.- **Ensure Safety Compliance:** Enforce safety protocols and procedures in accordance with airport regulations to guarantee the safety of staff and passengers.- **Coordinate with Internal Teams:** Work with various teams, such as security, maintenance, and airlines, to resolve any operational challenges that arise promptly.**Required Skills and Expectations:**- Strong communication skills are essential for interacting with staff and passengers effectively. - Leadership abilities are important for motivating and guiding your team towards achieving daily goals.- Problem-solving skills will help you address any issues that may arise during airport operations.- A customer-oriented approach is necessary to ensure that passengers feel valued and safe.- Basic computer skills can aid in managing schedules, reports, and communication effectively.If you are dedicated, organized, and enjoy working in a fast-paced environment, this position could be the right fit for you.
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