Ground Staff Executive Job Vacancies in Sodepur

Your duties will include welcoming passengers, providing information, assisting passengers who are disabled or are traveling with small children, checking in luggage, taking reservations, and selling tickets. You should be able to promptly resolve passenger queries and ensure that all passengers are satisfied.

An Airline Customer Service Agent is a person who assists the customers with itinerary changes, flight reservations and questions about customer loyalty programs. Besides this, he also helps passengers with providing flight information, issuing tickets, check-in, solving ticket related problems and checking baggage.

The shipping supervisor reads all the shipping notices and other documents to make sure the correct shipping methods are used. They make sure the records are in the correct location. The shipping supervisor is often responsible for inventory reconciliation in warehouses to ensure adequate supplies.They report discrepancies with inventory and damaged goods. The shipping supervisor is responsible for making sure all items are prepared, shipped and received on time. They act as a liaison between workers and management.

Specific accountabilities include:Acting as station coordinator in liaison with GHA and QR department. Working closely with GHA and all airport departments to ensure on-time performance targets are met.Supervising airport team in achieving on-time performanceFacilitating the Ramp Handling activities in liaison with GHA, caterers, fueling agent, maintenance, cargo, and crew to expedite departureWorking with all departments to ensure precision timings towards on-time departure are met.Utilizing available resources by planning efficient duty allocation for customer service agents. Ensuring efficient use of manpower during duty periodReviewing aircraft allocations according to the movement messages / late arrivals / loads etc. Ensuring all departures are aware of operational messages and requirementsQualificationsTo be successful in this role, you must have a Bachelor's Degree or will need a trade or vocational qualification combined with a minimum of four years of related experience.Exposure to an airline or GHA as dedicated ground staff in passenger handing and ground operations is required.You will also need a good understanding of conditions of carriage, international civil aviation safety and security procedures.Knowledge of airport functions including baggage handling, weight and balance and dangerous goods regulations is required.

Ground crew or ground staff work in the aviation industry where they are engaged in various roles at the airport. Ground staff ensures the safety and comfort of passengers, including checking in baggage, providing information, assisting disabled passengers, confirming reservations, and selling tickets.

Opening for Domestic and International Airlines under Ground StaffIndustry - AviationDepartment Ground StaffQualification Required : 12th pass & above can ApplyAge limit : 18 to 32 male & female both are eligible Job Location : Kolkata(CCU) and HyderabadOpening for : Ticket Reservation Staff , Cargo Supervisor, Customer Services Associate and May I help you DeskInterview Start from 22/08/22 to 01/09/22Venue : SLS Tower 6th Floor, GP Block, Salt lake Sector 5, Bidhanagar Kolkata-700091 Thanks Regards TakeOff AviationHR Department

Key Responsibilities:1. Assist passengers with check-in procedures and ensure baggage handling is done efficiently: As a Ground Staff Executive, you will be responsible for helping passengers with the check-in process, ensuring they have the necessary documents, and handling their baggage in a timely manner.2. Provide information and assistance to passengers: You will need to be knowledgeable about airport procedures, flight schedules, and services in order to assist passengers with their queries and help them navigate the airport.3. Ensure safety and security regulations are followed: It is important to adhere to safety and security protocols to ensure the well-being of passengers and airport staff. You will need to monitor and report any suspicious activities.4. Maintain cleanliness and orderliness at the airport: Keeping the airport premises clean and organized is crucial for creating a positive experience for passengers. You will be responsible for ensuring that public areas are tidy and presentable.Required Skills and Expectations:- Excellent communication skills: As a Ground Staff Executive, you will need to communicate effectively with passengers, colleagues, and other airport personnel.- Ability to multi-task and work under pressure: The airport environment can be fast-paced and unpredictable, so you must be able to handle multiple tasks simultaneously and remain calm under pressure.- Attention to detail: Ensuring accuracy in all aspects of your job, from checking documents to handling baggage, is essential for a Ground Staff Executive.- Customer service orientation: Providing excellent customer service to passengers is a key aspect of this role, so a positive and helpful attitude is necessary.

As a Ground Staff Executive, your responsibilities will include coordinating ground handling activities, assisting passengers with check-in and boarding procedures, handling air ticketing transactions, and ensuring efficient ground management operations. You will be responsible for providing excellent customer service, managing passenger luggage, and ensuring safety and security standards are met.The ideal candidate will have excellent communication skills, a customer-centric approach, and the ability to work well under pressure. A strong knowledge of ground handling procedures, air ticketing systems.

Ground staff ensures the safety and comfort of passengers, including checking in baggage, providing information, assisting disabled passengers, confirming reservations,

Ground crew or ground staff work in the aviation industry where they are engaged in various roles at the airport. Ground staff ensures the safety and comfort of passengers, including checking in baggage, providing information, assisting disabled passengers, confirming reservations, and selling tickets.

Ground staff executiveGreeting passengers. ...Ensuring passenger safety. ...Checking-in baggage. ...Sharing necessary information. ...Assisting disabled passengers and children. ...Issuing tickets to passengers. ...Aircraft boarding. ...Handling aircraft disembarkation.