Ground Staff Executive Fresher Jobs in Sodepur

As an Airport Operations Executive, you will play a crucial role in ensuring smooth airport operations. This position requires you to work from the office in Sodepur and is open to recent school graduates.**Key Responsibilities:**- **Facilitate Passenger Check-in:** You will assist passengers with the check-in process, ensuring they have the required documents and boarding passes for smooth travel.- **Handle Baggage Operations:** You will monitor and manage luggage handling, ensuring that all bags are loaded and unloaded correctly to meet safety and efficiency standards.- **Support Flight Arrivals and Departures:** You will coordinate with different departments to guarantee that flights arrive and depart on time, addressing any issues that may arise promptly.- **Assist with Customer Inquiries:** You will provide information and assistance to passengers, addressing their questions and concerns about flight schedules, gate changes, or airport services.- **Maintain Safety and Security Standards:** You will help ensure compliance with airport safety regulations and protocols, contributing to a secure environment for passengers and staff.**Required Skills and Expectations:**- Strong communication skills are essential for interacting effectively with passengers and team members.- Attention to detail is important for managing tasks related to check-in and baggage handling accurately.- Basic computer skills are needed to operate check-in systems and access flight information.- A positive attitude and a willingness to work in a fast-paced environment are crucial for success in this role. - A high school education (10th pass) is required, and this role is suitable for individuals with little to no prior experience.

Your duties will include welcoming passengers, providing information, assisting passengers who are disabled or are traveling with small children, checking in luggage, taking reservations, and selling tickets. You should be able to promptly resolve passenger queries and ensure that all passengers are satisfied.

An Airline Customer Service Agent is a person who assists the customers with itinerary changes, flight reservations and questions about customer loyalty programs. Besides this, he also helps passengers with providing flight information, issuing tickets, check-in, solving ticket related problems and checking baggage.

The shipping supervisor reads all the shipping notices and other documents to make sure the correct shipping methods are used. They make sure the records are in the correct location. The shipping supervisor is often responsible for inventory reconciliation in warehouses to ensure adequate supplies.They report discrepancies with inventory and damaged goods. The shipping supervisor is responsible for making sure all items are prepared, shipped and received on time. They act as a liaison between workers and management.

Specific accountabilities include:Acting as station coordinator in liaison with GHA and QR department. Working closely with GHA and all airport departments to ensure on-time performance targets are met.Supervising airport team in achieving on-time performanceFacilitating the Ramp Handling activities in liaison with GHA, caterers, fueling agent, maintenance, cargo, and crew to expedite departureWorking with all departments to ensure precision timings towards on-time departure are met.Utilizing available resources by planning efficient duty allocation for customer service agents. Ensuring efficient use of manpower during duty periodReviewing aircraft allocations according to the movement messages / late arrivals / loads etc. Ensuring all departures are aware of operational messages and requirementsQualificationsTo be successful in this role, you must have a Bachelor's Degree or will need a trade or vocational qualification combined with a minimum of four years of related experience.Exposure to an airline or GHA as dedicated ground staff in passenger handing and ground operations is required.You will also need a good understanding of conditions of carriage, international civil aviation safety and security procedures.Knowledge of airport functions including baggage handling, weight and balance and dangerous goods regulations is required.