Ground Staff Executive 10th Pass Jobs in Shillong

We are seeking a dedicated Ground Staff Executive to join our team in Shillong. This role is perfect for freshers looking to start their career in the aviation and customer service industry.Key Responsibilities:- Customer Service: Provide excellent support to passengers, addressing inquiries and resolving issues to ensure a pleasant travel experience.- Check-in Assistance: Help passengers with the check-in process, including issuing boarding passes and ensuring proper documentation is in order.- Baggage Handling: Manage the loading and unloading of baggage, ensuring all luggage is handled with care and on time.- Documentation Verification: Verify travel documents and boarding passes to ensure compliance with airline policies and regulations.- Coordination with Team: Work closely with other ground staff, cabin crew, and airport authorities to ensure smooth operations and adherence to safety standards.Required Skills and Expectations:Candidates must have completed at least 10th grade and possess good communication skills in English and local languages. A friendly and approachable demeanor is essential, as well as the ability to work under pressure in a fast-paced environment. Attention to detail and a strong sense of responsibility are crucial for this role. Applicants should be open to flexible shifts, as working hours may vary. Strong teamwork skills and a customer-first attitude will greatly contribute to your success in this position.

As a Ground Staff Supervisor in Shillong, you will play a vital role in ensuring the smooth operation of airport ground services. You will oversee a team responsible for various tasks and ensure that all activities are performed efficiently and safely.Key Responsibilities:- Team Management: Lead and supervise ground staff to ensure they follow all protocols and procedures while performing their tasks. This includes training new team members and ensuring ongoing staff development.- Operational Oversight: Monitor daily ground operations, including baggage handling, check-in processes, and boarding procedures. Ensure that all activities are conducted in a timely and efficient manner.- Customer Service: Interact with passengers to provide assistance and address any concerns. Promote a positive travel experience by ensuring that customer service standards are met.- Safety Compliance: Ensure adherence to safety regulations and guidelines. Conduct regular inspections and audits to maintain a safe working environment for staff and passengers.- Reporting: Prepare and submit daily operational reports to management. This includes any incidents, delays, or unusual occurrences during ground operations.Required Skills and Expectations:Candidates should possess strong leadership qualities and the ability to motivate a diverse team. Good communication skills are essential for interacting with passengers and coordinating with various departments. Previous experience is not mandatory, but a strong willingness to learn and adapt in a fast-paced environment is expected. Candidates must have completed at least the 10th grade and should be comfortable working in an office setting. Attention to detail and problem-solving skills will enhance effectiveness in this role.

We are looking for 649 Air Ticketing Staff Posts in Kochi/Cochin, Trivandrum/Thiruvananthapuram, Kannur, Kozhikode/Calicut, Mangalore, Ranchi, Dibrugarh, South Sikkim, Darjeeling, Shillong, with deep knowledge in Air Ticketing, Ticket Booking, Customer Relationship, Ground Staff, Ground Hostess, Airport Ground Staff, Airline Ground Staff, Ground Staff Executive, Ground Handling Staff, Airport Ticketing, Airport Staff, Airport Executive and Required Educational Qualification is : 12th Pass

This department manages the activities at the airport pertaining to passenger travel, security checks and ramp responsibilities. Ground staff at the airport, work in shifts and have an important role in daily operations. Handling passenger queries, cabin cleaning, catering, ticket sales, planning, monitoring and controlling airline flight operations are some of the responsibilities they perform. They are also responsible for complying with regulatory requirements and making each flight execution flawless and on-time. From boarding the flight on-time, keeping their baggage safe, cleaning the aircraft and managing on-board refreshments, they do it all wearing a smile. Sounds good? Well, we are always on a look out for warm, optimistic and ever so helpful people who want to make a difference to our customers' journeys.

Female Indian nationals, with an Indian Passport, between 18 to 27 years of age.Educational Qualification: A minimum of 10+2, from a recognised Board or University.Communication: Fluency and clarity of speech in both English and Hindi.Height and Weight: A minimum of 155 cms, and weight proportionate to BMI.Appearance: Positive body language and well groomed. No tattoos should be visible while in uniform.

As an Airport Operations Executive, you will play a vital role in ensuring the smooth functioning of airport operations. Your primary responsibilities will include:- Customer Service: Assist passengers with their inquiries, check-in procedures, and boarding processes to ensure a positive travel experience.- Flight Coordination: Monitor and relay information regarding flight schedules, delays, and gate changes to both staff and passengers, ensuring accurate communication.- Safety and Security: Adhere to safety protocols and assist in maintaining a secure environment at the airport by monitoring activities and reporting any suspicious behavior.- Luggage Management: Help manage the arrival and departure of luggage, ensuring that all bags are properly loaded and unloaded, and assist passengers in case of lost baggage.- Operational Support: Collaborate with various airport departments, including ground handling and maintenance, to ensure all operations run smoothly and efficiently.To be successful in this role, you should possess strong communication and interpersonal skills, as you will frequently interact with passengers and team members. Attention to detail is essential, as you will need to manage multiple tasks accurately. A positive demeanor and the ability to work under pressure in a fast-paced environment are critical. As a fresher, a willingness to learn and adapt to new situations will also be important for your growth in this position.

As a Ground Staff Executive, you will play a crucial role in supporting the smooth operation of airport services. Your primary responsibilities will include:- Passenger Handling: Assist passengers at check-in, boarding, and baggage claim. This includes providing guidance and answering questions to ensure a pleasant journey.- Baggage Management: Oversee the handling of baggage, ensuring it is loaded and unloaded correctly. You will also assist in resolving any baggage-related issues that passengers may face.- Check-in Operations: Manage the check-in process, where you will verify passenger details and issue boarding passes, ensuring that the process runs smoothly and efficiently.- Customer Service: Provide high-quality customer service by addressing passenger inquiries and concerns. Your role is vital in creating a positive experience for all travelers.- Safety and Security Compliance: Follow all safety and security protocols while performing your duties. You will be responsible for maintaining a safe environment for both passengers and staff.To be successful in this role, candidates should possess the following skills:- Communication Skills: Strong verbal communication is essential to interact effectively with passengers and team members.- Problem-Solving Ability: You should be able to think quickly and handle unexpected situations calmly.- Team Player: Ability to work well within a team environment, supporting colleagues and contributing to team goals.- Basic Computer Skills: Familiarity with computers and basic software applications is helpful for check-in procedures and data entry.Candidates should have completed their 12th grade, and while previous experience is not necessary, a positive attitude and eagerness to learn are essential.

We are looking for a Ground Staff Executive in Shillong, India, to manage various operational tasks at the airport. This entry-level position is ideal for individuals who have just completed their 12th grade and are eager to start their career in the aviation industry.Key Responsibilities:1. Passenger Assistance: Greet passengers and help them with check-in procedures, baggage handling, and boarding processes to ensure a smooth travel experience.2. Information Distribution: Provide accurate information to passengers regarding flight schedules, delays, and any other queries to enhance customer satisfaction.3. Baggage Management: Monitor and manage the flow of baggage at the check-in counters and claim areas, ensuring it is processed correctly and efficiently.4. Safety Protocols: Adhere to safety and security standards while performing various tasks, helping maintain a safe environment for travelers and staff.5. Communication with Team: Collaborate with other team members to ensure all operations run smoothly and efficiently, reporting any issues promptly to supervisors.Required Skills and Expectations:Candidates should have excellent communication skills and a positive attitude toward customer service. Strong problem-solving abilities are essential, as well as the capacity to handle stressful situations professionally. The candidate should be a team player who is attentive to details and can manage tasks efficiently. Punctuality and a neat appearance are also expected in this role.