Ground Staff Supervisor Job Vacancies in Shillong

We are looking for a dedicated Ground Staff Executive to join our team in Shillong, India. This role is ideal for fresh graduates or those with limited experience seeking to start their careers in the aviation industry.Key Responsibilities:1. **Customer Service:** Provide excellent service to passengers at the airport by assisting them with check-in, baggage handling, and boarding processes to ensure a smooth travel experience.2. **Handling Documentation:** Verify passenger tickets and identification documents, ensuring compliance with all airline regulations and procedures, to enhance safety and efficiency.3. **Baggage Management:** Assist in the efficient handling of passenger luggage, including loading, unloading, and directing bags to the correct destinations, maintaining a high level of organization.4. **Communication:** Act as a point of contact for passengers, addressing their inquiries and concerns in a friendly manner while providing relevant information about flight schedules and services.5. **Team Collaboration:** Work closely with other staff, including security and ground crew, to ensure seamless operations at the airport and support overall efficiency during peak times.Required Skills and Expectations:Candidates should have completed their 12th grade and possess strong interpersonal skills to effectively communicate with a diverse range of passengers. A positive attitude, attention to detail, and the ability to work in a fast-paced environment are essential. Punctuality and reliability are critical, as is a willingness to work flexible hours, including weekends and holidays. Being a team player is vital to ensuring the smooth functioning of airport operations.

Ground Staff are responsible for assisting passengers and airline personnel during airport operations. Their duties include checking in passengers, handling baggage, and coordinating boarding procedures. Ground Staff also work to ensure the safety and security of all airport guests.Key Responsibilities:- Greet passengers and provide assistance with check-in procedures- Assist passengers with boarding and disembarking from aircraft- Handle and process baggage to ensure timely delivery- Coordinate with airline staff to ensure efficient operations- Monitor and maintain airport security protocols

oversees all aspects of airport operations, ensuring safety, efficiency, and compliance with regulations, while also managing staff, budgets, and coordinating with airlines and other stakeholders.