As a Ground Staff Supervisor in Shillong, you will play a vital role in ensuring the smooth operation of airport ground services. You will oversee a team responsible for various tasks and ensure that all activities are performed efficiently and safely.
**Key Responsibilities:**
- **Team Management**: Lead and supervise ground staff to ensure they follow all protocols and procedures while performing their tasks. This includes training new team members and ensuring ongoing staff development.
- **Operational Oversight**: Monitor daily ground operations, including baggage handling, check-in processes, and boarding procedures. Ensure that all activities are conducted in a timely and efficient manner.
- **Customer Service**: Interact with passengers to provide assistance and address any concerns. Promote a positive travel experience by ensuring that customer service standards are met.
- **Safety Compliance**: Ensure adherence to safety regulations and guidelines. Conduct regular inspections and audits to maintain a safe working environment for staff and passengers.
- **Reporting**: Prepare and submit daily operational reports to management. This includes any incidents, delays, or unusual occurrences during ground operations.
**Required Skills and Expectations**:
Candidates should possess strong leadership qualities and the ability to motivate a diverse team. Good communication skills are essential for interacting with passengers and coordinating with various departments. Previous experience is not mandatory, but a strong willingness to learn and adapt in a fast-paced environment is expected. Candidates must have completed at least the 10th grade and should be comfortable working in an office setting. Attention to detail and problem-solving skills will enhance effectiveness in this role.
Experience
0 - 1 Years
No. of Openings
55
Education
10th Pass
Role
Ground Staff Supervisor
Industry Type
Aviation / Airline / Aerospace
Gender
[ Male / Female ]
Age Limit
18 - 35 Yrs.
Job Country
India
Type of Job
Full Time
Work Location Type
Work from Office
Benefits include
Flexible Working Hours, Weekly Payout, Overtime Pay, Joining Bonus, Annual Bonus, PF, Travel Allowance (TA), Petrol Allowance, Mobile Allowance, Internet Allowance, Laptop, Health Insurance, ESI, Food/Meals, Accommodation, 5 Working Days, One-way Cab, Two-way Cab
Face Interview Location
kolkata