As a Ground Staff Executive, you will play a crucial role in supporting the smooth operation of airport services. Your primary responsibilities will include:
- Passenger Handling: Assist passengers at check-in, boarding, and baggage claim. This includes providing guidance and answering questions to ensure a pleasant journey.
- Baggage Management: Oversee the handling of baggage, ensuring it is loaded and unloaded correctly. You will also assist in resolving any baggage-related issues that passengers may face.
- Check-in Operations: Manage the check-in process, where you will verify passenger details and issue boarding passes, ensuring that the process runs smoothly and efficiently.
- Customer Service: Provide high-quality customer service by addressing passenger inquiries and concerns. Your role is vital in creating a positive experience for all travelers.
- Safety and Security Compliance: Follow all safety and security protocols while performing your duties. You will be responsible for maintaining a safe environment for both passengers and staff.
To be successful in this role, candidates should possess the following skills:
- Communication Skills: Strong verbal communication is essential to interact effectively with passengers and team members.
- Problem-Solving Ability: You should be able to think quickly and handle unexpected situations calmly.
- Team Player: Ability to work well within a team environment, supporting colleagues and contributing to team goals.
- Basic Computer Skills: Familiarity with computers and basic software applications is helpful for check-in procedures and data entry.
Candidates should have completed their 12th grade, and while previous experience is not necessary, a positive attitude and eagerness to learn are essential.
Experience
0 - 1 Years
No. of Openings
45
Education
12th Pass
Role
Ground Staff Executive
Industry Type
Aviation / Airline / Aerospace
Gender
[ Male / Female ]
Age Limit
18 - 28 Yrs.
Job Country
India
Type of Job
Full Time
Work Location Type
Work from Office
Benefits include
Flexible Working Hours, Joining Bonus, PF, Travel Allowance (TA), ESI, Food/Meals
Face Interview Location
GHUWATI NEAR ABC JUPITRA PLACE 4TH FLOOR*-8724913485 HR REKHARANI SINGHA