Ground Staff 12th Pass Jobs in Patna

Join our team as an Airport Ground Staff in Patna, where you will play a crucial role in ensuring a smooth and pleasant travel experience for passengers. **Key Responsibilities:**- **Customer Service:** Provide assistance to passengers, including check-in procedures, luggage handling, and boarding processes to ensure a positive travel experience. - **Safety Protocols:** Ensure that all safety measures are followed during check-in and boarding, maintaining compliance with airport regulations. - **Baggage Handling:** Manage the loading and unloading of luggage, ensuring that all bags are handled carefully and transported to the correct flights promptly. - **Information Dissemination:** Provide updated information to passengers regarding flight schedules, delays, and gate changes to keep them informed. - **Problem Resolution:** Address and resolve any passenger complaints or issues that may arise during their airport experience professionally and promptly.**Required Skills and Expectations:**Candidates should possess good communication skills to interact effectively with passengers. A friendly attitude and a focus on customer service are essential to create a positive environment. Attention to detail is crucial for managing luggage and safety protocols. Candidates must be able to work in a fast-paced setting while remaining calm under pressure. Previous experience in customer service or hospitality is a plus but not mandatory, as we welcome fresh talent. A minimum educational qualification of 12th grade is essential, and applicants should be willing to work full-time from the office.

As an Airport Supervisor, you will play a vital role in ensuring smooth airport operations and providing excellent service to passengers. Your primary responsibilities will include the following:- **Oversee Daily Operations**: You will manage the daily activities at the airport, coordinating with different departments to ensure everything runs efficiently.- **Ensure Safety Protocols**: It is crucial to monitor and enforce all safety regulations and procedures, ensuring the safety of both passengers and staff.- **Assist Passengers**: You will help passengers with their inquiries and guide them through the airport facilities, providing information about flights and services.- **Manage Staff**: Responsibilities include supervising airport staff, ensuring they are performing their duties effectively, and providing guidance and training when necessary.- **Address Issues**: If any challenges arise, such as delays or passenger complaints, you will be expected to resolve them promptly and effectively.- **Maintain Records**: You will keep accurate records of airport operations, including passenger counts and incident reports, which are important for reporting and analysis.To succeed in this role, you should have strong communication skills to interact clearly with passengers and staff. A good understanding of airport operations is beneficial. You must be organized, detail-oriented, and able to handle multiple tasks simultaneously. Being a team player is essential, as you will collaborate with various departments. Fresh graduates with a passion for aviation and customer service are encouraged to apply.

We are looking for dedicated individuals to join our team as Ground Staff in Patna City. This is an excellent opportunity for those seeking a starting position in the aviation and customer service sectors. The ideal candidate will have a positive attitude, good communication skills, and a commitment to providing outstanding service.**Key Responsibilities:**- **Customer Support:** Assist passengers with check-in, baggage handling, and other inquiries to ensure a smooth travel experience.- **Safety Checks:** Conduct safety and security checks on luggage and passenger areas to ensure compliance with regulations.- **Boarding Procedures:** Manage boarding processes efficiently to ensure timely departures and provide necessary assistance to passengers.- **Operational Support:** Collaborate with team members to maintain efficient airport operations and assist with various tasks as needed.- **Cleaning and Maintenance:** Help keep the airport environment clean and organized by performing light cleaning and maintenance duties.**Required Skills and Expectations:**- **Communication Skills:** Good verbal and written communication abilities are essential for interacting with passengers and team members effectively.- **Teamwork:** Ability to work well in a team-oriented environment, supporting colleagues and contributing to a positive workplace.- **Adaptability:** A willingness to learn and adjust to new challenges and situations, especially during busy times.- **Reliability:** Punctuality and reliability are crucial as you will be part of a team that operates on strict schedules.- **Physical Stamina:** The role may require standing for long periods and handling luggage, so physical fitness is important. Candidates who meet these criteria and are eager to grow in the aviation industry are encouraged to apply.

As an Airport Operations Executive, you will play a vital role in ensuring smooth daily airport operations in Patna. You will assist with various tasks related to passenger and flight handling, contributing to an efficient and pleasant travel experience.Key responsibilities include:1. **Passenger Assistance**: You will greet travelers, assist with check-in procedures, and provide information regarding flights, gates, and boarding times to ensure a seamless journey.2. **Flight Coordination**: Monitoring flight schedules and communicating any changes to passengers and staff is crucial. You will help coordinate activities related to arrivals and departures.3. **Baggage Handling**: You will help manage baggage processes, ensuring that luggage is efficiently tracked and delivered to the correct flights and destinations.4. **Safety Compliance**: Adhering to safety protocols and regulations is essential. You will assist in ensuring that all operations comply with airport safety standards to maintain a secure environment.5. **Customer Service**: Providing excellent customer service is key. You will address passenger queries and resolve issues promptly, enhancing the overall airport experience.Required skills and expectations include being detail-oriented, possessing strong communication abilities, and having a friendly demeanor. The ideal candidate should be able to work independently and in a team, showing flexibility to adapt to changing situations. A positive attitude and willingness to learn will help you succeed in this dynamic airport environment.

We are looking for enthusiastic individuals to join our team as Airport Ground Staff in Patna, India. This entry-level position is ideal for those who enjoy working in a fast-paced environment and are eager to learn about the aviation industry. Key responsibilities include:1. **Passenger Assistance**: You will help passengers with check-in procedures, baggage handling, and provide information about flight schedules and airport facilities.2. **Baggage Handling**: Safely load and unload luggage from aircraft, ensuring all items are handled carefully to prevent damage. 3. **Communication**: Work closely with pilots, cabin crew, and other ground staff to ensure smooth flight operations. Clear communication is essential to address any issues that arise.4. **Safety Protocols**: Follow safety guidelines to ensure a secure environment for passengers and staff. You will be responsible for maintaining a clean and organized workspace.5. **Emergency Response**: Be prepared to assist in emergencies by following established procedures to ensure passenger safety.To succeed in this role, candidates should possess strong communication skills and a friendly demeanor to engage effectively with passengers. Additionally, a keen attention to detail is important, along with the ability to work as part of a team. Flexibility to work in shifts, including weekends and holidays, is also required. This is an excellent opportunity for individuals eager to start a career in aviation with no prior experience necessary.

As an Airport Ground Staff in Patna, your main role will be to ensure smooth operations at the airport. You will work in a team to support passengers and airline services. This position is suitable for candidates with little to no experience, making it a great starting point for those looking to enter the aviation industry.**Key Responsibilities:**- **Check-in Assistance:** Help passengers with check-in processes, ensuring that they have all necessary documents and bags tagged correctly.- **Baggage Handling:** Safely transport luggage to and from the aircraft while ensuring it is loaded and unloaded efficiently.- **Customer Service:** Provide excellent service to passengers by answering queries, assisting with boarding processes, and resolving any issues.- **Safety Compliance:** Adhere to safety protocols and airport regulations at all times to maintain a safe environment for all travelers.- **Coordination:** Work together with airline staff and other ground crew members to ensure timely departures and arrivals of flights.**Required Skills and Expectations:**- You should have a minimum education level of 10th pass. Basic knowledge of airport operations is a plus.- Strong communication skills are essential to engage effectively with passengers and fellow staff.- A friendly and approachable demeanor is important for providing excellent customer service.- Ability to work in a fast-paced environment and handle multiple tasks simultaneously.- A keen attention to detail to ensure that procedures are followed accurately. Candidates should be prepared for a full-time work schedule and demonstrate a willingness to learn and adapt to new challenges in the aviation sector.

Job descriptionWork Role:Ground Staff are responsible for assisting passengers during check-in, boarding, and departure processesDuties include handling baggage, providing flight information, ensuring passenger safety, and coordinating with airline and security teams for smooth airport operationsStaff also manage ticketing, boarding passes, and customer inquiries at the terminalProfessionalism, patience, and strong communication skills are essential for maintaining service quality and airline reputation.Benefits:Company-provided accommodation near airport locationsCab facility available for pick-up and drop across shiftsDaily meal allowance or in-shift meals providedComprehensive medical and insurance coverage for employeesUniform and grooming support as per airline standardsOpportunities for career growth and skill development within the aviation sector.Role: Ground StaffIndustry Type: Aviation

We are seeking dedicated Airport Staff to join our team in Patna, India. This full-time position is perfect for individuals who are eager to start their careers in the aviation industry.Key Responsibilities:1. Customer Service: Greet and assist passengers at the airport, providing information about flights, baggage, and airport facilities to ensure a pleasant travel experience.2. Check-in Assistance: Help passengers with the check-in process, including verifying tickets, issuing boarding passes, and managing baggage drop-off efficiently.3. Security Procedures: Ensure that passengers comply with airport security regulations by conducting checks and guiding them through security screening processes.4. Coordination with Crew: Work closely with airline crews and ground staff to ensure timely boarding, smooth operations, and effective communication.5. Problem Solving: Address any passenger concerns or issues, offering solutions and escalating matters as needed to maintain high standards of service.Required Skills and Expectations:Candidates should possess a minimum of a 12th-grade education and ideally have 0 to 2 years of experience in customer service. Strong communication skills are essential to clearly interact with passengers from diverse backgrounds. A friendly demeanor and the ability to work in a fast-paced environment are crucial. Attention to detail and a commitment to providing exceptional service will help ensure airport operations run smoothly and efficiently.

Assist passengers during check-in, boarding, and deplaningLoad and unload luggage and other cargo to and from the aircraftHandle passenger inquiries about flight schedules, travel routes, and other flight-related issuesPerform inspection of the aircraft before and after flights for safetyEnsure the aircraft is clean and tidy for the passengersProvide first aid and support in case of emergenciesCoordinate and manage supplies of food and beverages for flightsHelp passengers with special needs, like the elderly, children, or those with disabilitiesWork with various aviation teams to ensure flight operations run smoothlyManage and operate airport equipment and vehiclesAdhere to airport safety regulations and procedures

Join our team as an Air Hostess in Patna, India, where you will play a vital role in ensuring a safe and enjoyable flight experience for passengers. We are looking for enthusiastic individuals with a passion for customer service, starting their career in the aviation industry.Key Responsibilities:- **Passenger Assistance**: Welcome passengers onboard, assist with seating arrangements, and ensure they are comfortably settled before takeoff.- **Safety Protocols**: Conduct safety demonstrations, provide information on emergency procedures, and ensure compliance with company regulations for passenger safety.- **Customer Service**: Attend to passengers needs during the flight, including serving meals and beverages, addressing inquiries, and resolving any issues that arise.- **Coordination with Crew**: Work closely with pilots and fellow crew members for efficient operation, fostering a collaborative and supportive environment.Required Skills and Expectations:Candidates must possess a minimum of a 12th grade education and show a strong willingness to learn. Excellent communication skills in both English and Hindi are essential. Applicants should demonstrate a positive attitude, professionalism, and a friendly demeanor. A customer-focused mindset, along with the ability to handle stressful situations calmly and effectively, is crucial. Candidates should be open to working flexible hours, including weekends and holidays, as required in the aviation industry. No prior experience is necessary; training will be provided to ensure all team members are prepared for their roles.

As an Airport Supervisor, you will be responsible for overseeing various airport operations and ensuring smooth functioning of day-to-day activities. Your key responsibilities will include managing airport staff, coordinating passenger support services, handling ground operations, and supervising airline ticketing and cargo operations. You will also be required to ensure excellent customer service, resolve issues efficiently, and communicate effectively with both staff and passengers. To excel in this role, you should have good communication skills, a strong ability to problem solve, and experience in customer management. Additionally, you must possess a high school diploma or equivalent qualification and have up to 5 years of experience in the aviation industry. Your role will be crucial in maintaining the efficiency and safety of airport operations, making your contribution essential to the overall success of the airline industry.

We are looking for energetic ground staff to be responsible for administrative duties and communication with passengers. Your duties will include welcoming passengers, providing information, assisting passengers who are disabled or are traveling with small children, checking in luggage, taking reservations, and selling tickets. You should be able to promptly resolve passenger queries and ensure that all passengers are satisfied.To be successful as ground staff, you should display outstanding interpersonal skills and achieve excellent customer service, which consistently meets the goals and vision of the airline company. Ultimately, outstanding ground staff should be able to multi-task and ensure that every passenger is comfortable, safe and well-informed of flight schedules, aircraft delays, weather concerns and other factors that may affect passengers.Ground Staff Responsibilities:Greeting and welcoming passengers, and responding to questions.Checking in baggage.Making reservations.Selling airline tickets.Stocking aircraft with refreshments.Cleaning aircraft after flights.Assisting disabled passengers and those with small children.Providing information to passengers

Job SummaryThe Cabin Crew is responsible for ensuring the safety, comfort, and well-being of passengers throughout the flight. The role includes conducting safety procedures, providing exceptional customer service, managing in-flight operations, and maintaining a high standard of professionalism and hospitality in accordance with airline policies and aviation regulations. Key Responsibilities1. Passenger Safety & SecurityConduct pre-flight cabin safety checks and ensure equipment readiness.Deliver mandatory safety demonstrations and briefings to passengers.Ensure compliance with aviation safety, security, and regulatory standards.Respond promptly and effectively during in-flight emergencies or medical situations.Monitor cabin for suspicious behavior, safety hazards, or security threats.2. Customer Service & HospitalityGreet passengers with a warm, professional welcome and assist with boarding.Provide high-quality in-flight service including meals, refreshments, and amenities.Attend to passenger requests, concerns, and special needs respectfully.Maintain a calm, friendly, and helpful approach to ensure a pleasant travel experience.Manage conflicts or difficult passenger situations with diplomacy and empathy.3. In-Flight Operations & Service DeliveryCoordinate with flight crew and ground staff for smooth operations.Manage cabin preparation, cleanliness, and seat arrangement before, during, and after flight.Handle in-flight announcements as required.Promote and sell duty-free products and manage cash/POS transactions.Ensure proper documentation and reporting after each flight.4. Teamwork & Professional ConductWork collaboratively with cabin and cockpit crew to deliver a safe and premium experience.Maintain grooming, uniform, and professional behavior as per airline standards.Participate in briefings, training sessions, and performance reviews. Required Skills & CompetenciesStrong hospitality and customer service orientationExcellent communication and interpersonal skillsSafety awareness and emergency handling abilityEmotional intelligence, patience, and cultural sensitivityAbility to stay calm under pressure and manage challenging situationsTeamwork, time-management, and multitasking abilities Qualifications & ExperienceEducation: Minimum 10+2 (Higher Secondary) or Diploma/Degree (Hospitality/Aviation preferred)Experience: Freshers welcome; prior hospitality or customer service experience is an advantageCertifications:First Aid & CPR (Preferred)Safety & Emergency Procedure Training (Provided by airline post-selection) Physical & Medical RequirementsMedically fit as per airline/aviation standardsGood eyesight and hearingWell-groomed with a professional appearance

Assist passengers during check-in, boarding, and deplaningLoad and unload luggage and other cargo to and from the aircraftHandle passenger inquiries about flight schedules, travel routes, and other flight-related issuesPerform inspection of the aircraft before and after flights for safetyEnsure the aircraft is clean and tidy for the passengersProvide first aid and support in case of emergenciesCoordinate and manage supplies of food and beverages for flightsHelp passengers with special needs, like the elderly, children, or those with disabilities.

We are seeking a motivated and detail-oriented Ticket Support Executive to join our team in Patna. In this role, you will assist customers with their inquiries and provide support to ensure a smooth ticketing experience.Key Responsibilities:- **Customer Assistance**: Respond to customer inquiries about ticket bookings, cancellations, and changes. You will guide them through the ticketing process and resolve any issues they encounter.- **Issue Resolution**: Identify and troubleshoot problems that customers may face. Your goal will be to provide effective solutions promptly, ensuring customer satisfaction.- **Record Keeping**: Maintain accurate records of customer interactions and transactions. This information will help track issues and improve our service quality.- **Team Collaboration**: Work closely with other team members to share insights and improve ticket support processes. Regular teamwork ensures that we deliver the best service to our customers.Required Skills and Expectations:The ideal candidate should possess excellent communication skills, with the ability to converse clearly and courteously. A basic understanding of ticketing systems or customer support software is beneficial but not mandatory. Attention to detail and a proactive attitude are essential for success in this role. Flexibility and a willingness to learn will also help you thrive as you start your career in ticket support. Candidates should have completed at least the 10th grade and should be comfortable working in an office environment.

A Cargo Officer manages the handling, documentation, and safe transport of cargo, ensuring compliance with aviation and regulatory standards while coordinating with logistics teams. HR SAGAARKey ResponsibilitiesCargo Handling and Operations: Oversee the loading, unloading, stowage, and dispatch of cargo to ensure safety, efficiency, and timely flight operations.Documentation and Compliance: Verify cargo documentation, maintain accurate records, and ensure compliance with aviation regulations, customs requirements, and hazardous materials guidelines.Entry-level positions may start as junior cargo officers or cargo agents, with opportunities to advance to senior cargo officer, supervisor, or lead roles overseeing larger teams and complex operations Himalayas...HR SAGAARSummaryA Cargo Officer plays a critical role in ensuring the safe, efficient, and compliant transport of cargo, combining operational expertise, regulatory knowledge, and strong coordination skills to maintain smooth logistics and flight operations.HR SAGAAR

As an Airport Ground Staff member, you will play a crucial role in providing high-quality service and support to passengers as they travel. Your main responsibilities will include:- **Passenger Check-in**: Assist passengers with the check-in process, ensuring they receive boarding passes and their luggage is properly tagged and processed.- **Baggage Handling**: Help in the loading and unloading of baggage from the aircraft, ensuring that all luggage is handled safely and efficiently.- **Customer Assistance**: Address passenger queries and concerns, providing information about flights, gate changes, and airport facilities to enhance their travel experience.- **Safety Compliance**: Follow all safety regulations and procedures to ensure the well-being of passengers and staff during airport operations.- **Team Collaboration**: Work closely with airline personnel, security staff, and other ground crew members to ensure smooth operations and effective communication.To succeed in this role, candidates should possess the following skills and expectations:- **Communication Skills**: Ability to communicate clearly and effectively with passengers and team members.- **Interpersonal Skills**: Friendly demeanor and the capability to handle customer inquiries with patience and professionalism.- **Attention to Detail**: Strong focus on accuracy while managing passenger information and baggage handling.- **Team Player**: Willingness to work collaboratively with others in a fast-paced environment.- **Flexibility**: Open to working in shifts, as airport operations can vary throughout the day and night.No prior experience is required, making this a great opportunity for enthusiastic individuals looking to start their careers in the aviation industry. A minimum educational qualification of 10th grade is necessary.

As an Airport Ground Staff member, you will play an essential role in ensuring smooth operations at the airport. Your main focus will be on customer service and assisting passengers throughout their journey. **Key Responsibilities:**- **Check-in Assistance:** Help passengers with the check-in process, making sure they have all necessary documents and luggage properly tagged.- **Baggage Handling:** Safely handle and load passenger luggage onto the aircraft. Ensure that all bags are managed efficiently to prevent damage.- **Customer Engagement:** Provide excellent customer service by answering queries, assisting with boarding, and resolving any concerns from passengers.- **Security Protocols:** Follow all airport security protocols and guidelines, ensuring the safety of both passengers and staff during operations.- **Collaboration with Teams:** Work closely with other airport staff, including cabin crew and security personnel, to ensure seamless processes and operations.**Required Skills and Expectations:**- Strong communication skills to interact effectively with passengers and team members.- Good problem-solving abilities to handle unexpected situations or passenger inquiries.- Basic knowledge of airport procedures and operations is preferred, though training will be provided.- Ability to work in a fast-paced environment and manage multiple tasks at once.- Commitment to providing a positive experience for passengers, ensuring they feel comfortable and informed.

We are seeking a dedicated Air Hostess to join our team in Patna. This full-time position requires a pleasant personality and a strong commitment to customer service.**Key Responsibilities:**- **Customer Service:** Provide exceptional service to passengers, ensuring their comfort and needs are met throughout the flight.- **Safety Briefing:** Conduct safety demonstrations and provide information about emergency procedures to ensure passenger safety.- **In-flight Assistance:** Attend to passengers during the flight, including serving meals and beverages, and responding to requests for assistance.- **Cabin Preparation:** Prepare the cabin before take-off, ensuring that all supplies are stocked and the area is clean and tidy.- **Team Collaboration:** Work closely with the flight crew and other team members to ensure smooth and efficient flight operations.**Required Skills and Expectations:**- **Communication Skills:** Excellent verbal communication skills are essential for interacting with passengers and crew effectively.- **Personality:** A friendly and approachable demeanor is necessary to create a welcoming environment for passengers.- **Adaptability:** Ability to work in a fast-paced environment and adapt to various situations that may arise during flights.- **Team Player:** Willingness to collaborate with colleagues and contribute positively to the team spirit.- **Health and Fitness:** Good physical health and the ability to lift and carry luggage will be required.This role is a great opportunity for those looking to start a career in the aviation industry, even with limited experience.

As an Airport Ground Staff member based in Patna City, your main responsibility will be to assist in various tasks that support the daily operations of the airport. This role requires attention to detail, excellent communication skills, and a customer-friendly attitude.**Key Responsibilities:**- **Passenger Assistance:** Help passengers check-in, answer their inquiries, and guide them through the airport, ensuring a smooth travel experience.- **Baggage Handling:** Manage the loading and unloading of luggage, ensuring it is handled safely and efficiently, preventing damage or loss.- **Team Coordination:** Work closely with other airport staff and departments to ensure that operations run smoothly and efficiently, promoting teamwork.- **Safety Compliance:** Follow all safety regulations and procedures to maintain a secure environment for passengers and staff alike.- **Customer Service:** Provide excellent service to passengers, addressing complaints and concerns promptly while maintaining a friendly demeanor.**Required Skills and Expectations:**Candidates should possess a minimum education of 10th grade, with 0 to 1 year of experience preferred but not mandatory. Familiarity with airport operations and customer service is a plus. You should have good communication skills in Hindi and English, allowing you to converse effectively with passengers. A positive attitude and the ability to work well under pressure are essential. Additionally, you must be available to work flexible hours, including weekends and holidays, to meet the demands of this dynamic environment.

We are seeking a motivated Airport Ticketing Executive to join our team in Patna. This role is ideal for individuals who enjoy customer service and have a keen interest in the travel industry. **Key Responsibilities:**- **Ticket Booking:** Handle customer requests for flight bookings using the airlines reservation system to ensure accurate and timely ticketing.- **Customer Assistance:** Provide assistance to passengers in person, answering questions about flight schedules, ticket prices, and travel routes to enhance their travel experience.- **Payment Processing:** Process payments for ticket purchases and issue receipts, ensuring adherence to financial and company policies.- **Problem Resolution:** Address any issues or complaints related to ticketing or reservations, striving to resolve these concerns promptly and effectively.- **Documentation Management:** Maintain accurate records of ticket sales and customer interactions in the company database for future reference.**Required Skills and Expectations:**- **Educational Qualification:** A minimum of 10th-grade education is required. - **Customer Service Skills:** Strong communication and interpersonal skills are essential to interact professionally with customers.- **Attention to Detail:** Must be detail-oriented, ensuring that all bookings and transactions are accurate.- **Basic Computer Proficiency:** Familiarity with computer systems and ticketing software is beneficial, but training will be provided for newcomers.- **Team Player:** Possess a cooperative attitude and work well within a team to achieve departmental goals.This role is suited for individuals eager to start their career in the aviation and travel industry, with opportunities for growth and learning.

We Requires 2 Air ticketing Executive (Domestic & International) at Lower Parel West.Position : Air Ticketing Executive (Domestic & International)Software : Amadeus software compulsoryContact Number=8533061117* Experience: 4 to 6 years* Salary: 20k to 35k* Position: 1Job Responsibilities:* Issuing Domestic/International flight tickets also amendments* Working on the GDS (AMADEUS) to process cancellations && refunds* Co-ordinating with the airlinesDesired Skill Sets & Experience:- Prior experience in Ticketing is preferred.- Working knowledge of Amadeus- Good communication skills to enable effective communication with customers as well as travel partnersFor Interview share me your Resume on hidden_email

We Requires 2 Air ticketing Executive (Domestic & International) at Lower Parel West.Position : Air Ticketing Executive (Domestic & International)Software : Amadeus software compulsoryContact Number=8865804957* Experience: 4 to 6 years* Salary: 20k to 35k* Position: 1Job Responsibilities:* Issuing Domestic/International flight tickets also amendments* Working on the GDS (AMADEUS) to process cancellations && refunds* Co-ordinating with the airlinesDesired Skill Sets & Experience:- Prior experience in Ticketing is preferred.- Working knowledge of Amadeus- Good communication skills to enable effective communication with customers as well as travel partnersFor Interview share me your Resume on hidden_email

Job DescriptionDear Candidate,We are looking for a Dynamic Candidate with good Communication SkillsRoles And ResponsibilitiesGreeting and welcoming passengers, and responding to questions.Checking in baggage.Making reservations.Selling airline tickets.Stocking aircraft with refreshments.Cleaning aircraft after flights.Assisting disabled passengers and those with small children.Providing information to passengers.Desired Candidate Profile 10th,12th,Any degree,Diploma Qualification 12th or Any Under Grad/graduated(freshers) Skills: fresher,good analytical skills,ticketing ground staff,RequirementsQualification 12th or Any Under Grad/graduated(freshers) Skills: fresher,good analytical skills ground staff,Other Details

The Air Ticketing Executive is responsible for managing flight bookings, reservations, and ticket issuance for domestic and international travel. The role involves assisting passengers with flight schedules, fare details, cancellations, refunds, and rebooking, while ensuring high standards of customer service and accuracy in all ticketing operations. Key ResponsibilitiesMake flight bookings and reservations for customers using GDS systems (Amadeus, Galileo, Sabre, etc.).Issue, reissue, and cancel flight tickets according to airline policies and fare rules.Provide fare quotations, ticket options, and travel itineraries to clients.Handle customer queries related to schedules, baggage, visa, and travel documentation.Ensure accurate data entry for Passenger Name Records (PNR) and ticket details.Maintain up-to-date knowledge of airline regulations, routes, and promotions.Process refunds, date changes, and special requests as per airline procedures.Coordinate with airlines, travel partners, and customers to resolve issues.Maintain records of daily bookings, invoices, and sales reports.Cross-sell additional travel products (hotel bookings, insurance, tour packages, etc.).Ensure compliance with IATA and airline standards.Deliver excellent customer service and assist in post-ticketing support. Required Skills & CompetenciesStrong knowledge of Global Distribution Systems (GDS) Amadeus, Galileo, Sabre, or Worldspan.Understanding of airline fare rules, classes, and ticketing procedures.Excellent communication and interpersonal skills.Customer service orientation and problem-solving ability.Attention to detail and accuracy in data handling.Time management and ability to work in a fast-paced environment.Teamwork and coordination with operations and finance departments.Computer proficiency (MS Office, email, booking systems).Knowledge of travel documentation (passport, visa, etc.). Educational & Professional RequirementsMinimum Qualification: 10+2 / Graduate in any disciplineDiploma or certification in Aviation, Air Ticketing, or Travel & Tourism Management preferredExperience: 03 years (Freshers with relevant training can apply)Proficiency in English and local languages Work EnvironmentOffice-based or airport-based ticketing deskShift-based work, including weekends and holidaysRequires coordination with airlines and travel agents

Position OverviewWe are seeking dedicated and detail-oriented Cargo Staff to join our ground operations team. The role involves handling cargo acceptance, storage, documentation, and loading/unloading activities to ensure safe and efficient cargo operations in compliance with airline and regulatory standards. Cargo staff play a vital role in supporting smooth logistics and timely cargo movement.Key ResponsibilitiesHandle cargo acceptance, verification, and processing in line with airline and IATA standards.Load and unload cargo, baggage, and mail safely using appropriate equipment.Ensure proper cargo identification, labeling, and segregation (perishable, hazardous, fragile, valuable).Maintain accurate cargo documentation including Air Waybills (AWB), manifests, and customs papers.Operate ground support equipment (forklifts, pallet jacks, ULDs, conveyor belts) safely and efficiently.Monitor cargo storage and warehouse operations to maintain order and safety.Assist with customs clearance procedures and ensure regulatory compliance.Ensure weight and balance distribution of cargo in accordance with aircraft load plans.Follow health, safety, and security protocols in all cargo handling operations.Coordinate with flight operations, ground handling teams, and freight forwarders to ensure timely cargo dispatch.Report irregularities, damaged goods, or security issues to supervisors.Required Skills & QualificationsHigh school diploma or equivalent (Bachelors degree preferred for supervisory roles).Prior experience in cargo, logistics, or ground handling (preferred but not always required).Knowledge of IATA/ICAO cargo handling and Dangerous Goods Regulations (DGR).Ability to operate ground support equipment (certification preferred).Basic computer literacy (MS Office, cargo tracking/reservation systems).Strong physical fitness for manual handling tasks.Good communication and teamwork skills.Attention to detail and commitment to safety standards.Ability to work in shifts, weekends, and under pressure.Preferred Skills (Nice to Have)Forklift / equipment operator certification.Multilingual communication skills for international operations.Familiarity with airline cargo systems (e.g., Cargospot, SkyChain, Hermes).Knowledge of cold chain handling (for perishable or medical cargo).

As an Airport Ground Staff member, you will play a vital role in ensuring a smooth and efficient operation at the airport. Your main responsibilities will include:- **Passenger Check-In:** Assist passengers during the check-in process, ensuring that they have all necessary documents and guiding them on baggage policies.- **Baggage Handling:** Manage the loading and unloading of luggage, ensuring that bags are handled carefully and reach their destination safely.- **Customer Service:** Address passenger inquiries, provide information about flights, and assist with any issues that may arise, delivering a friendly experience.- **Flight Coordination:** Work with the flight crew to ensure timely departures and arrivals, supporting the smooth flow of airport operations.- **Safety Compliance:** Follow safety protocols and procedures to maintain a secure and organized working environment.To excel in this role, you should possess the following skills and expectations:- **Communication Skills:** Strong verbal communication is essential to interact effectively with passengers and team members.- **Teamwork:** Ability to work well in a team environment, collaborating with diverse staff to ensure effective operations.- **Problem-Solving:** Quick thinking and the ability to handle unexpected situations with ease are important.- **Attention to Detail:** Being detail-oriented is crucial, as even minor errors can impact operations and passenger experience.- **Adaptability:** Must be willing to work flexible hours, including weekends and holidays, in a dynamic airport environment.This role is suitable for candidates who have completed at least 10th grade and are eager to start a career in the aviation industry. No prior experience is required, but a positive attitude and willingness to learn are essential.

As an Airport Ground Staff member in Patna, you will be an essential part of the airport operations team. Your main duties will focus on ensuring passenger safety and satisfaction. **Key Responsibilities:**- **Passenger Check-In Assistance:** Help passengers with the check-in process, ensuring they receive their boarding passes and check their luggage efficiently.- **Baggage Handling:** Manage the loading and unloading of passengers luggage to ensure it arrives at the destination safely and on time.- **Customer Service:** Provide assistance and information to passengers, addressing their inquiries and resolving any issues they may encounter.- **Safety Checks:** Conduct safety inspections and ensure compliance with airport regulations to maintain a secure environment for passengers and staff.- **Coordination with Airlines:** Work closely with airline staff to ensure smooth operations and timely departures, helping with flight schedules and any delays.- **Emergency Response:** Be prepared to assist in emergency situations, following safety protocols to protect passengers and staff.To excel in this role, you should have strong communication skills and a welcoming attitude. Basic knowledge of airport operations will be beneficial. Attention to detail is crucial when handling passengers luggage and managing safety checks. Since this role involves working closely with people, being friendly and approachable is important. A willingness to learn and be part of a team is essential, as you will be interacting with various departments regularly. An education level of at least 10th pass is required, and no prior experience is necessary.

We are looking for enthusiastic individuals to join our team as Ground Staff in Patna. This role involves various tasks to ensure smooth airport and airline operations. Candidates with little to no experience are welcome to apply.Key Responsibilities:- **Passenger Handling**: Assist passengers with check-in procedures, ensuring they have the necessary documents and guiding them to their boarding gates.- **Baggage Management**: Ensure that passengers luggage is handled safely and efficiently, including checking baggage at the counter and loading it onto the aircraft.- **Customer Service**: Provide excellent support to passengers by answering their questions and addressing any concerns they may have before, during, and after their flight.- **Safety Compliance**: Follow safety protocols and regulations to maintain a secure environment for passengers and staff, including monitoring luggage and ensuring areas are clear.- **Coordination with Team**: Work closely with other ground staff and airline personnel to ensure efficient processes, including timely communication during busy periods.Required Skills and Expectations:- Candidates must have completed at least 10th grade education.- Strong communication skills are essential to interact effectively with passengers and team members.- A positive attitude and a willingness to learn are crucial, especially for those with limited experience.- Candidates should be comfortable working in a fast-paced environment and able to handle stress efficiently.- Flexibility with work hours is important, as shifts may vary depending on flight schedules.

We are looking for dedicated Airport Staff to join our team in Patna. This position is suitable for individuals with experience ranging from freshers to those with up to six years in the field. A minimum educational requirement is the completion of 12th grade. Key Responsibilities:- **Customer Assistance**: Provide friendly support to passengers at check-in, security, and boarding gates, ensuring a smooth travel experience.- **Baggage Handling**: Ensure that passenger luggage is correctly tagged and managed throughout their journey, helping to prevent lost items.- **Safety and Security Checks**: Perform essential security protocols, including checking passenger IDs and screening luggage, to maintain airport safety.- **Information Desk**: Offer accurate information regarding flights, timings, and airport services to help travelers navigate the airport easily.- **Coordination with Ground Staff**: Work closely with pilots, ground crew, and other staff to ensure that operations run seamlessly and on time.Required Skills and Expectations:Candidates should have a friendly demeanor and excellent communication skills to interact effectively with passengers and team members. A strong sense of responsibility and attention to detail is essential for handling various tasks, particularly in high-pressure situations. Basic computer skills may be necessary for specific roles. Overall, a commitment to providing outstanding customer service and a readiness to work flexible hours are key expectations for this role.

We are looking for Ground Staff to join our team in Patna. This position is ideal for individuals who enjoy working in a fast-paced environment and want to be part of the aviation industry.Key Responsibilities:1. **Customer Service**: Assist passengers with check-in procedures, baggage handling, and boarding processes to ensure a smooth travel experience.2. **Baggage Handling**: Manage the loading and unloading of luggage, ensuring that all items are handled with care and safety regulations are followed.3. **Flight Information**: Provide timely updates to passengers regarding flight schedules, gate changes, and any delays, enhancing communication and satisfaction.4. **Coordination**: Work closely with airport security, airline personnel, and other ground staff to ensure efficient operations and maintain safety protocols.5. **Problem-Solving**: Address passenger inquiries and resolve issues calmly, demonstrating strong customer service skills and a professional demeanor.Required Skills and Expectations:Candidates should have completed their 12th grade and possess excellent communication skills in Hindi and English. A positive attitude, ability to work under pressure, and strong teamwork skills are essential. Familiarity with airport operations is a plus but not necessary for entry-level applicants. This role requires flexibility in working hours and the ability to adapt to a dynamic work environment. Candidates with 0 to 2 years of experience are encouraged to apply.

We are seeking dedicated Airport Ground Staff to join our team in Patna, India. This full-time position is ideal for individuals with a passion for the aviation industry who are starting their careers or have up to two years of experience. Key responsibilities include:1. **Passenger Assistance**: Help passengers with check-in, boarding, and other inquiries to ensure a smooth travel experience.2. **Baggage Handling**: Safely manage and transport luggage, ensuring it is loaded and unloaded correctly.3. **Customer Service**: Provide friendly and efficient service, addressing passenger concerns and resolving issues promptly.4. **Safety Compliance**: Follow safety regulations and protocols to maintain a secure airport environment.5. **Coordination**: Work closely with airline staff, security teams, and ground crew to ensure seamless operations.To succeed in this role, candidates should possess excellent communication skills, a positive attitude, and the ability to work in a fast-paced environment. Attention to detail is crucial, especially when dealing with passenger information and baggage handling. Candidates must also be reliable and able to work various shifts, including nights and weekends. A high school diploma (12th pass) is required, and prior experience in customer service or a similar role is a plus but not mandatory. If you are eager to embark on a career in aviation and enjoy working with people, we encourage you to apply.

Ground Staff are responsible for ensuring the smooth operation of airport and aircraft activities. They play a vital role in maintaining safety and efficiency in ground operations. Responsibilities of Ground Staff include:1. Assisting passengers with check-in procedures and boarding requirements2. Handling baggage and cargo3. Guiding aircraft to and from parking positions4. Communicating with air traffic control and other departments5. Ensuring compliance with aviation security measures6. Performing aircraft maintenance checks