As an Airport Ground Staff member, you will play a crucial role in ensuring the smooth operation of airport services. This position requires you to be friendly, helpful, and dedicated to providing excellent customer service.
**Key Responsibilities:**
- **Check-In Assistance:** Help passengers with the check-in process, ensuring they have the correct documents and guiding them through the self-service kiosks.
- **Baggage Handling:** Safely manage luggage, ensuring it is loaded and unloaded correctly and efficiently, minimizing any damage or loss.
- **Customer Service:** Greet passengers warmly and assist them with inquiries, offering support and information about flights, boarding, and other services.
- **Boarding Support:** Facilitate the boarding process by ensuring passengers board in an orderly manner and checking tickets and identification.
- **Safety Procedures:** Follow and enforce airport safety regulations, ensuring compliance with security protocols at all times.
**Required Skills and Expectations:**
- **Communication Skills:** You must have strong verbal communication skills to interact clearly with passengers and team members.
- **Team Player:** Ability to work effectively as part of a team is essential for a coordinated and efficient operation at the airport.
- **Attention to Detail:** A keen eye for detail ensures that safety procedures are followed and customer needs are met accurately.
- **Positive Attitude:** A friendly and approachable demeanor helps create a welcoming environment for passengers.
- **Adaptability:** Be prepared to handle unexpected situations with a calm and positive approach, ensuring excellent service at all times.
Experience
Fresher
No. of Openings
60
Education
10th Pass
Role
Airport Ground Staff
Industry Type
Hotel / Travel / Airline / Hospitality
Gender
[ Male / Female ]
Age Limit
18 - 38 Yrs.
Job Country
India
Type of Job
Full Time
Work Location Type
Work from Office
Benefits include
Annual Bonus, PF, Travel Allowance (TA), ESI, Food/Meals, Accommodation
Face Interview Location
kolkata