Job Description

As an Airport Ground Staff member, you will play a crucial role in ensuring the smooth operation of airport services. This position requires you to be friendly, helpful, and dedicated to providing excellent customer service.

**Key Responsibilities:**

- **Check-In Assistance:** Help passengers with the check-in process, ensuring they have the correct documents and guiding them through the self-service kiosks.

- **Baggage Handling:** Safely manage luggage, ensuring it is loaded and unloaded correctly and efficiently, minimizing any damage or loss.

- **Customer Service:** Greet passengers warmly and assist them with inquiries, offering support and information about flights, boarding, and other services.

- **Boarding Support:** Facilitate the boarding process by ensuring passengers board in an orderly manner and checking tickets and identification.

- **Safety Procedures:** Follow and enforce airport safety regulations, ensuring compliance with security protocols at all times.

**Required Skills and Expectations:**

- **Communication Skills:** You must have strong verbal communication skills to interact clearly with passengers and team members.

- **Team Player:** Ability to work effectively as part of a team is essential for a coordinated and efficient operation at the airport.

- **Attention to Detail:** A keen eye for detail ensures that safety procedures are followed and customer needs are met accurately.

- **Positive Attitude:** A friendly and approachable demeanor helps create a welcoming environment for passengers.

- **Adaptability:** Be prepared to handle unexpected situations with a calm and positive approach, ensuring excellent service at all times.
  • Experience

    Fresher

  • No. of Openings

    60

  • Education

    10th Pass

  • Role

    Airport Ground Staff

  • Industry Type

    Hotel / Travel / Airline / Hospitality

  • Gender

    [ Male / Female ]

  • Age Limit

    18 - 38 Yrs.

  • Job Country

    India

  • Type of Job

    Full Time

  • Work Location Type

    Work from Office

  • Benefits include

    Annual Bonus, PF, Travel Allowance (TA), ESI, Food/Meals, Accommodation

  • Face Interview Location

    kolkata

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