Ground Hostess Job Vacancies in Mangalore

We are looking for enthusiastic Cabin Crew members to join our team in Mangalore. As a vital part of our airline, you will be responsible for ensuring the safety, comfort, and enjoyment of our passengers throughout their journey.**Key Responsibilities:**- **Ensure Passenger Safety:** You will be trained to handle emergency situations and must follow safety procedures to keep all passengers secure during flights.- **Provide Excellent Customer Service:** You will greet passengers, assist with boarding, and attend to their needs to ensure a pleasant travel experience.- **Serve Food and Beverages:** You will manage meal and drink service, catering to a variety of passenger preferences and ensuring timely delivery.- **Maintain Cabin Cleanliness:** You will keep the cabin tidy and ensure that all equipment, such as life vests and oxygen masks, are in good condition.- **Respond to Passenger Queries:** You will assist passengers with any questions or concerns they may have, providing helpful information throughout the flight.**Required Skills and Expectations:**- A minimum of 12th-grade education is necessary.- Candidates with 0 to 6 years of experience are encouraged to apply.- Strong communication skills to interact effectively with passengers and team members are required.- A friendly and approachable demeanor with a focus on customer service.- Ability to work in a fast-paced environment and handle stressful situations calmly.- Team player who collaborates well with other cabin crew members to ensure smooth operations.

As an Air Ticketing Executive, you will be responsible for facilitating flight bookings and providing excellent customer service. You will work in an office environment in Mangalore, engaging directly with customers and travel agents to ensure smooth travel arrangements.**Key Responsibilities:**- **Flight Reservations:** Handle customer inquiries and assist with booking air tickets according to their travel preferences and schedules, ensuring accurate and timely reservations.- **Ticketing Support:** Manage the issuance of tickets, including changes and cancellations, needing attention to details to avoid errors and provide a smooth travel experience.- **Customer Interactions:** Provide assistance to customers over the phone or in-person, addressing questions, solving issues, and ensuring satisfaction with the services provided.- **Fare Quoting:** Research and provide information on flight fares, promotions, and availability, ensuring customers receive competitive pricing for their travel plans.- **Documentation Management:** Maintain and organize records of bookings, ticketing transactions, and customer communications for future reference and compliance.**Required Skills and Expectations:**Candidates should have strong communication skills, enabling them to interact effectively with clients. Basic computer proficiency is essential, as you will be using booking software. Attention to detail is crucial to prevent booking errors. A positive attitude towards customer service will help build trust and rapport with clients. This role is open to individuals with 0 to 6 years of experience, making it an excellent opportunity for both freshers and seasoned professionals looking to expand their careers in the travel industry.

As an air hostess, your primary role is to ensure the safety, comfort, and satisfaction of passengers during flights. You will work closely with the flight crew and provide exceptional service to create a welcoming environment for travelers.**Key Responsibilities:**- **Passenger Safety and Security:** Conduct safety demonstrations and ensure passengers comply with safety regulations throughout the flight.- **Customer Service:** Greet passengers warmly, assist them with seating arrangements, and attend to their needs during the flight.- **Food and Beverage Service:** Serve meals and drinks, catering to passengers dietary preferences and ensuring a pleasant dining experience.- **Emergency Preparedness:** Be trained to handle emergency situations, providing guidance and support to passengers in case of any unforeseen incidents.- **Communication:** Maintain clear communication with the flight crew and relay important information to passengers as needed.- **Cleanliness and Maintenance:** Ensure the cabin is kept clean and tidy, checking that all amenities are stocked and available for use.**Required Skills and Expectations:**- Excellent communication skills in English and local languages to interact effectively with passengers.- Strong customer service orientation, showing empathy and professionalism in all interactions.- Ability to work in a team environment, cooperating with other crew members to ensure smooth operations.- Physical fitness and stamina to handle the demands of long flights and active duty.- A positive attitude, adaptability, and the ability to remain calm under pressure. Candidates should have a minimum educational qualification of 12th Pass and can be freshers or have up to six years of experience. The role requires working from the office and involves being on flights frequently.

We are looking for 649 Air Ticketing Staff Posts in Kochi/Cochin, Trivandrum/Thiruvananthapuram, Kannur, Kozhikode/Calicut, Mangalore, Ranchi, Dibrugarh, South Sikkim, Darjeeling, Shillong, with deep knowledge in Air Ticketing, Ticket Booking, Customer Relationship, Ground Staff, Ground Hostess, Airport Ground Staff, Airline Ground Staff, Ground Staff Executive, Ground Handling Staff, Airport Ticketing, Airport Staff, Airport Executive and Required Educational Qualification is : 12th Pass

As an Air Traffic Controller, your primary responsibility is to safely and efficiently manage air traffic in and around airports, ensuring the seamless flow of aircraft both in the air and on the ground. You will be responsible for communicating with pilots, issuing take-off and landing instructions, and monitoring weather conditions to ensure safe flight operations.Skills required for this role include excellent communication and decision-making skills, the ability to work under pressure, and strong problem-solving abilities.

As an Airport Ticketing Executive based in Mangalore, your primary role will be to assist passengers with their travel needs by providing excellent ticketing services. You will be the first point of contact for travelers at the airport and must ensure they have a smooth and pleasant experience.Key Responsibilities:- **Ticket Issuance**: You will process ticket bookings for domestic and international flights, ensuring accuracy in details such as passenger names, travel dates, and destinations.- **Customer Assistance**: Providing assistance to passengers regarding queries related to flights, fares, and travel regulations is essential. You will help them understand their options and guide them through any ticketing issues.- **Payment Processing**: You will handle payment transactions for ticket bookings, ensuring all financial processes are managed accurately and securely.- **Documentation Verification**: Ensuring all passenger documents are in order is critical. You will verify identification and travel documents before issuing tickets.- **Coordination with Airlines**: You will be responsible for liaising with airlines and vendors to update information about flight schedules, cancellations, or any changes affecting customer travel.Required Skills and Expectations:Strong communication skills are essential as you will interact with diverse customers. Attention to detail is crucial to avoid errors in ticketing. Basic computer skills, including familiarity with ticketing software, will be necessary for efficient operations. You should possess problem-solving abilities to handle any issues that may arise. A friendly and patient demeanor is important, ensuring that all passengers feel valued and supported during their travel experience. A minimum educational qualification of 12th grade is required for this position, and candidates with up to 6 years of experience are encouraged to apply.

Responsibilities:1. Issuing, reissuing, and cancelling air tickets for customers.2. Handling customer inquiries and providing information on flight schedules, fares, and availability.3. Coordinating with airlines to confirm reservations and resolve any booking issues.4. Ensuring compliance with airline policies and procedures.5. Assisting customers with check-in and boarding procedures.6. Handling customer complaints and offering solutions to ensure customer satisfaction.7. Maintaining accurate records of ticketing transactions.

As an Air Hostess, your main responsibility is to ensure the safety and comfort of passengers aboard a flight. You will greet passengers as they board, assist with storing luggage, serve meals and drinks, and provide information and assistance throughout the flight. You will also be responsible for conducting safety demonstrations and procedures in case of emergencies.Skills required for this role include excellent communication and customer service skills, the ability to remain calm under pressure, and a professional and friendly attitude.

Ground Staff are responsible for assisting passengers and ensuring smooth airport operations on the ground. They handle passenger services, baggage handling, check-in procedures, boarding, and coordination with airline and airport authorities to maintain safety and efficiency.Key ResponsibilitiesAssist passengers during check-in, boarding, and arrival procedures.Verify passenger tickets, passports, and travel documents.Issue boarding passes and baggage tags.Provide information about flight schedules, delays, and gate changes.Handle passenger queries, complaints, and special assistance requests.Coordinate with airline crew, security, and airport authorities.Ensure proper loading and unloading of passenger baggage.Assist passengers with wheelchairs, elderly passengers, and unaccompanied minors.Maintain safety and security regulations at the airport.Ensure smooth boarding and deboarding of passengers.Skills RequiredExcellent communication and customer service skillsAbility to work in team environmentsProblem-solving and quick decision-making abilityProfessional appearance and attitudeBasic computer knowledgeAbility to work in rotational shifts including nights and weekendsQualificationMinimum 10+2 (Higher Secondary) or Graduate in any disciplineDiploma or certification in Aviation, Hospitality, or Travel Management (preferred)ExperienceFreshers can applyPrior experience in customer service, hospitality, or aviation is an advantageSalary (India Approx.)18,000 35,000 per month for freshersHigher with experience and airline company