Ground Hostess Fresher Jobs in Imphal

As an Air Ticketing Executive, you will be responsible for ensuring smooth and efficient ticketing processes for air travel. Your primary duties will include:- **Booking and Issuing Tickets**: You will handle the complete process of booking airline tickets for clients, which involves understanding their travel preferences and selecting the best options available.- **Customer Support**: Offer exceptional service by assisting customers with inquiries, changes, and cancellations related to their flight bookings. You will be their primary point of contact for any issues they encounter.- **Processing Payments**: Ensure timely processing of payments for bookings, including handling invoices and confirming transactions conducted through various payment methods.- **Maintaining Records**: Keep organized and accurate records of all transactions and bookings to help track sales and provide information when needed.- **Coordinating with Air Carriers**: Communicate with airline representatives to resolve any discrepancies or issues with bookings and stay updated on flight schedules and changes.- **Promoting Travel Packages**: Upsell travel-related products and services to customers, helping them make the most of their travel experiences and increasing sales for the company.To succeed in this role, you should have good communication skills, a customer-friendly attitude, and basic computer knowledge. Being detail-oriented and capable of working in a fast-paced environment is essential. Previous experience in ticketing or the travel industry is a plus but not mandatory. Key skills such as problem-solving and time management will also contribute to your effectiveness in this position.

Ground Staff are responsible for assisting passengers and ensuring smooth airport operations on the ground. They handle passenger services, baggage handling, check-in procedures, boarding, and coordination with airline and airport authorities to maintain safety and efficiency.Key ResponsibilitiesAssist passengers during check-in, boarding, and arrival procedures.Verify passenger tickets, passports, and travel documents.Issue boarding passes and baggage tags.Provide information about flight schedules, delays, and gate changes.Handle passenger queries, complaints, and special assistance requests.Coordinate with airline crew, security, and airport authorities.Ensure proper loading and unloading of passenger baggage.Assist passengers with wheelchairs, elderly passengers, and unaccompanied minors.Maintain safety and security regulations at the airport.Ensure smooth boarding and deboarding of passengers.Skills RequiredExcellent communication and customer service skillsAbility to work in team environmentsProblem-solving and quick decision-making abilityProfessional appearance and attitudeBasic computer knowledgeAbility to work in rotational shifts including nights and weekendsQualificationMinimum 10+2 (Higher Secondary) or Graduate in any disciplineDiploma or certification in Aviation, Hospitality, or Travel Management (preferred)ExperienceFreshers can applyPrior experience in customer service, hospitality, or aviation is an advantageSalary (India Approx.)18,000 35,000 per month for freshersHigher with experience and airline company

Responsibilities:1. Ensuring the safety and comfort of passengers during flights2. Conducting pre-flight safety checks and demonstrations3. Serving meals and beverages to passengers4. Assisting passengers with special needs or requests5. Acting as a liaison between the flight crew and passengers6. Handling any in-flight emergencies or issues that may arise7. Completing necessary paperwork and reports as required8. Maintaining a professional appearance and demeanor at all times

Airport ground staff play a vital role in ensuring smooth and safe airport operations, handling tasks like passenger assistance, baggage handling, aircraft servicing, and ensuring compliance with safety and security protocols.

Ground Staff are responsible for handling all airport operations on the ground, ensuring smooth passenger service, safety, and coordination between airline and airport departments. They play a key role in check-in, boarding, baggage handling, and customer service. Key Responsibilities1. Passenger HandlingAssist passengers during check-in and boarding processVerify tickets, ID proof, and travel documentsIssue boarding passes and seat assignmentsProvide special assistance to elderly, disabled, or VIP passengers2. Baggage HandlingAccept and tag checked baggageEnsure baggage complies with airline weight and safety rulesCoordinate with baggage handling teamsHandle lost, delayed, or damaged baggage complaints3. Customer ServiceAnswer passenger queries regarding flights, delays, and policiesProvide information on schedules, gates, and airport facilitiesResolve complaints professionally and quicklyMaintain high customer satisfaction4. Boarding & Departure DutiesAnnounce boarding informationVerify boarding passes and documentsEnsure orderly boarding processCoordinate with cabin crew and pilots5. Safety & Security ComplianceFollow airport safety and security proceduresEnsure compliance with aviation regulationsReport suspicious activities or safety hazards6. Flight Operations CoordinationCoordinate with airline staff, ATC, and airport authoritiesAssist in flight arrivals and departuresHandle delays, cancellations, and rescheduling Required SkillsStrong communication and interpersonal skillsCustomer service orientationProblem-solving abilityTeamwork and coordinationAbility to work under pressureBasic computer knowledge Educational QualificationMinimum: 12th Pass (Higher Secondary)Preferred: Graduate in any disciplineAviation / Hospitality certification is an advantage ExperienceFresher or experienced candidates can applyPrior experience in aviation, hospitality, or customer service is preferred Working ConditionsRotational shifts (including night shifts)Weekends and holidays includedWork at airport terminals in a fast-paced environment Salary (India Approx.)Fresher: 20,000 - 25,000 per monthExperienced: 25,000 - 1,00,000+ per month

The Flight Attendant is responsible for ensuring airline passengers' safety, security, and comfort. The Flight Attendant provides customer service while creating a welcoming environment for passengers before, during, and at the conclusion of each flight.Flight Attendant Duties/Responsibilities:Participates in pre-flight briefings to discuss flight details, weather, and service plans. Performs pre-flight safety checks. Prepares aircraft between flights, ensuring cabin areas meet cleanliness standards. Provides food, beverages, and other supplies are on board and sufficiently stocked. Greets passengers, assists with the prompt location of seat assignments, and ensures all carry-on luggage and personal items are stowed adequately in overhead or under-seat storage. Provides instruction on safety/emergency procedures; demonstrates the proper use of seat belts, oxygen masks, and flotation devices. Answers passenger questions about flight information (time, service, aircraft details, weather, delays, etc.) Assists passengers with the safe and efficient exit of the aircraft. Prepares flight reports. Maintains current awareness and knowledge of established airline safety and security guidelines. Performs other related duties as assigned.Required Skills/Abilities: Excellent customer service and verbal communication skills. Ability to present a calm demeanor and to give clear instructions, particularly during emergency situations. Ability to manage unruly or disruptive passengers. Knowledge of applicable airline safety and security guidelines and regulationsPerks and benefits Salary and Allowances: Competitive salary packages are offered, often with additional allowances such as transportation allowance, meal allowance, and shift allowances for those working irregular hours.Healthcare Benefits: Comprehensive health insurance coverage for employees and sometimes their families, including coverage for medical treatments, hospitalization

We are looking for energetic ground staff to be responsible for administrative duties and communication with passengers. Your duties will include welcoming passengers, providing information, assisting passengers who are disabled or are traveling with small children, checking in luggage, taking reservations, and selling tickets. You should be able to promptly resolve passenger queries and ensure that all passengers are satisfied.Greeting and welcoming passengers, and responding to questions.*Checking in baggage.*Making reservations.*Selling airline tickets.*Stocking aircraft with refreshments.*Cleaning aircraft after flights.*Assisting disabled passengers and those with small children.*Providing information to passengers.

As an Airport Ticketing Executive, your primary responsibility will be assisting customers with ticketing and booking flights, as well as providing information on flight schedules, pricing, and availability. You will also be responsible for handling customer inquiries, resolving any issues or complaints, and ensuring a smooth and efficient check-in process for passengers.Key skills for this role include excellent communication and customer service abilities, as well as attention to detail and the ability to work well under pressure.

Air Hostess Job Description: As an Air Hostess, you will be responsible for ensuring the safety and comfort of passengers during flights. Your main duties will include greeting passengers, checking tickets, providing safety instructions, serving meals and beverages, answering passenger inquiries, and ensuring the overall satisfaction of passengers. You will also need to handle any in-flight emergencies or issues that may arise.Skills required for Air Hostess role:- Excellent communication and interpersonal skills- Ability to remain calm and composed under pressure