Freight Forwarding Fresher Jobs in Ahmedabad

Position OverviewAn Air Cargo Executive is responsible for managing and coordinating the movement of cargo through air transport. The role involves handling documentation, ensuring regulatory compliance, coordinating with airlines, customs, and clients, and maintaining efficient cargo operations from origin to destination. The executive ensures smooth, timely, and secure shipment handling while delivering high levels of customer service.Key Responsibilities1. Cargo Operations & CoordinationManage day-to-day air cargo import/export operations.Liaise with airlines, freight forwarders, customs brokers, and ground handling agents.Plan and coordinate cargo loading, unloading, and storage operations.Monitor shipment movement and ensure timely dispatch and delivery.Handle special shipments such as perishable, valuable, or dangerous goods in compliance with IATA standards.2. Documentation & CompliancePrepare and verify all shipment-related documents including Air Waybills (AWB), invoices, packing lists, and cargo manifests.Ensure compliance with customs regulations, DGCA, IATA, and airline policies.Coordinate with clearing agents for customs clearance and documentation submission.Maintain accurate and updated shipment records for audits and reporting.3. Customer Service & CommunicationCommunicate with clients regarding shipment status, rates, and delivery timelines.Provide quotations, shipping schedules, and cargo tracking updates.Handle customer complaints or delays with prompt and professional resolution.Build and maintain long-term relationships with customers and airline partners.4. Pricing & Revenue ManagementCoordinate with airlines and consolidators for cargo space and rate negotiation.Prepare cost estimates, quotations, and billing documentation.Monitor freight rates, surcharges, and optimize cost efficiency for shipments.5. Safety & Quality ControlEnsure all cargo operations comply with safety and security standards.Verify correct labeling, packaging, and handling of cargo, especially hazardous materials.Conduct inspections to ensure proper cargo documentation and storage.6. Reporting & Administrative TasksPrepare daily, weekly, and monthly reports on shipment activities and performance metrics.Maintain systematic filing of shipment records, invoices, and delivery notes.Support audit activities and maintain confidentiality of all cargo-related information.Preferred Skills & CompetenciesStrong knowledge of air cargo procedures and airline operations.Familiarity with IATA, DGCA, and customs regulations.Proficiency in MS Office, CargoSpot, Cargowise, or similar cargo software.Excellent communication, coordination, and negotiation skills.Attention to detail, accuracy, and ability to work under pressure.Strong analytical and problem-solving abilities.Team player with customer-focused attitude.Educational QualificationGraduate in Logistics, Supply Chain Management, Aviation, or Commerce (preferred).Additional certification in IATA Cargo Handling / Dangerous Goods Regulations (DGR) is an added advantage.Experience Required06 years of experience in air cargo operations, freight forwarding, or airline cargo department.Freshers with IATA or logistics training may also apply for junior roles.Work EnvironmentBased at airport cargo terminals, airline offices, or freight forwarding companies.Shift-based work including weekends or holidays depending on flight schedules.Requires coordination with internal departments and external authorities.Key Performance Indicators (KPIs)On-time cargo dispatch and delivery rateCustomer satisfaction and retentionDocumentation accuracyRevenue generation and cost efficiencyCompliance and safety adherence

Position OverviewWe are seeking dedicated and detail-oriented Cargo Staff to join our ground operations team. The role involves handling cargo acceptance, storage, documentation, and loading/unloading activities to ensure safe and efficient cargo operations in compliance with airline and regulatory standards. Cargo staff play a vital role in supporting smooth logistics and timely cargo movement.Key ResponsibilitiesHandle cargo acceptance, verification, and processing in line with airline and IATA standards.Load and unload cargo, baggage, and mail safely using appropriate equipment.Ensure proper cargo identification, labeling, and segregation (perishable, hazardous, fragile, valuable).Maintain accurate cargo documentation including Air Waybills (AWB), manifests, and customs papers.Operate ground support equipment (forklifts, pallet jacks, ULDs, conveyor belts) safely and efficiently.Monitor cargo storage and warehouse operations to maintain order and safety.Assist with customs clearance procedures and ensure regulatory compliance.Ensure weight and balance distribution of cargo in accordance with aircraft load plans.Follow health, safety, and security protocols in all cargo handling operations.Coordinate with flight operations, ground handling teams, and freight forwarders to ensure timely cargo dispatch.Report irregularities, damaged goods, or security issues to supervisors.Required Skills & QualificationsHigh school diploma or equivalent (Bachelors degree preferred for supervisory roles).Prior experience in cargo, logistics, or ground handling (preferred but not always required).Knowledge of IATA/ICAO cargo handling and Dangerous Goods Regulations (DGR).Ability to operate ground support equipment (certification preferred).Basic computer literacy (MS Office, cargo tracking/reservation systems).Strong physical fitness for manual handling tasks.Good communication and teamwork skills.Attention to detail and commitment to safety standards.Ability to work in shifts, weekends, and under pressure.Preferred Skills (Nice to Have)Forklift / equipment operator certification.Multilingual communication skills for international operations.Familiarity with airline cargo systems (e.g., Cargospot, SkyChain, Hermes).Knowledge of cold chain handling (for perishable or medical cargo).

As an Air Cargo Executive, you will be responsible for overseeing the efficient and timely handling of cargo shipments at the airport. Your duties will include coordinating with airlines, freight forwarders, and other logistics partners to ensure smooth operations, managing cargo handling teams, and monitoring the proper loading and unloading of cargo planes. You will also be responsible for overseeing import and export processes, ensuring compliance with customs regulations, and handling all documentation related to cargo shipments.