Telesales Representative Female Jobs in Pune

We are looking for a dedicated Resolution Counsellor to assist clients in resolving their concerns and providing guidance. This role is perfect for individuals who have a passion for helping others and wish to grow in a supportive environment.Key Responsibilities:1. **Client Interaction**: Engage with clients to understand their issues and provide appropriate solutions. This involves listening actively and empathizing with their situations.2. **Problem-Solving**: Analyze client problems effectively and suggest action steps to resolve them efficiently. You will work closely with clients to ensure their concerns are addressed promptly.3. **Documentation**: Maintain accurate records of client interactions and resolutions provided. Documentation helps in tracking progress and ensures quality service.4. **Collaboration**: Work with team members and other departments to facilitate smoother resolution processes. Cooperation is essential for improving overall client satisfaction.5. **Follow-Up**: Conduct follow-up calls or messages to ensure clients are satisfied with the resolutions provided. This step builds trust and encourages future engagement.Required Skills and Expectations:Candidates should possess strong communication skills and a friendly demeanor. Being empathetic and patient while dealing with diverse client issues is crucial. Basic computer skills are necessary for documentation, and organizational skills will help manage multiple tasks efficiently. A proactive attitude and willingness to learn are important for success in this role. This position is ideal for females with 0-4 years of experience and a minimum educational qualification of 12th pass.

Generate leads Calling for personal loan , business loan Experienced only Fixed salary

Job briefWe are looking for an enthusiastic Telesales Representative to contribute in generating sales for our company. You will be responsible for closing sales deals over the phone and maintaining good customer relationships.An effective telesales representative must be an excellent communicator and have superior people skills. They must be comfortable presenting products or services over the phone as well as dealing with complaints and doubts.The goal is to help the company grow by bringing in customers and developing business.Responsibilities Contact potential or existing customers to inform them about a product or service using scripts Answer questions about products or the company Ask questions to understand customer requirements and close sales Direct prospects to the field sales team when needed Enter and update customer information in the database Take and process orders in an accurate manner Handle grievances to preserve the companys reputation Go the extra mile to meet sales quota and facilitate future sales Keep records of calls and sales and note useful informationRequirements and skills Proven experience as telesales representative or other sales/customer service role Proven track record of successfully meeting sales quota preferably over the phone Good knowledge of relevant computer programs (e.g. CRM software) and telephone systems Ability to learn about products and services and describe/explain them to prospects Excellent knowledge of English Excellent communication and interpersonal skills Cool-tempered and able to handle rejection Outstanding negotiation skills with the ability to resolve issues and address complaints High school diploma; BA will be a plus

Role DescriptionWe're seeking a full-time Telesales Representative to join our team in Pune. As a successful Telesales Representative, you will create sales opportunities and ensure customer satisfaction. Additionally, you will be responsible for maintaining and improving relationships with clients. As an on-site role, you will be expected to work from our office in Pune.Qualifications Communication, Customer Service, and Customer Support skills Sales skills that can be utilized through phone and email communication. Accurately recording details of customers' purchase orders. Processing all customer purchases accordingly. Generating promising leads for the outside sales team to pursue. A drive to meet and exceed sales goals. Ability to work independently and as a team player. Experience in BPO/Telesales is a plus. A Bachelor's degree in Business Administration, Marketing, or a related area is preferred.

This is a job for smart people who can:- make cold calls to customer- handle both outbound/inbound calls- can be on phone for a long time and familiar using dialer systems- Continually meet daily and monthly targets with respect to call volume and sales.- Have to make 80 calls per day.

Urgent Required Telesales Executive in Viman Nagar Punefemale Candidate any Graduate good Communication Skill , Strong Convincing Power