Telesales Representative Fresher Jobs in Pune

We are looking for a dedicated Resolution Counsellor to assist clients in resolving their concerns and providing guidance. This role is perfect for individuals who have a passion for helping others and wish to grow in a supportive environment.Key Responsibilities:1. **Client Interaction**: Engage with clients to understand their issues and provide appropriate solutions. This involves listening actively and empathizing with their situations.2. **Problem-Solving**: Analyze client problems effectively and suggest action steps to resolve them efficiently. You will work closely with clients to ensure their concerns are addressed promptly.3. **Documentation**: Maintain accurate records of client interactions and resolutions provided. Documentation helps in tracking progress and ensures quality service.4. **Collaboration**: Work with team members and other departments to facilitate smoother resolution processes. Cooperation is essential for improving overall client satisfaction.5. **Follow-Up**: Conduct follow-up calls or messages to ensure clients are satisfied with the resolutions provided. This step builds trust and encourages future engagement.Required Skills and Expectations:Candidates should possess strong communication skills and a friendly demeanor. Being empathetic and patient while dealing with diverse client issues is crucial. Basic computer skills are necessary for documentation, and organizational skills will help manage multiple tasks efficiently. A proactive attitude and willingness to learn are important for success in this role. This position is ideal for females with 0-4 years of experience and a minimum educational qualification of 12th pass.

Excellent CommsNight ShiftUS ShiftSaturday Sunday OffTelemarketingB2B Sales

Join VOIZ: Exciting Work-from-Home Opportunities Await! Looking for a remote job with flexibility and growth potential? VOIZ is hiring, and this could be your chance to work from the comfort of your home!Requirements: A laptop or desktop A stable Wi-Fi connection Enthusiasm and dedication to excelWhether you're a fresher, graduate, or experienced professional, we have roles that match your skill set! Why Choose VOIZ?Work-from-Home flexibilityOpportunities for learning and growthA dynamic and supportive team environment How to Apply: Ready to join us? Send your updated resume to samreen.voiz@gmail.com

Job briefWe are looking for an enthusiastic Telesales Representative to contribute in generating sales for our company. You will be responsible for closing sales deals over the phone and maintaining good customer relationships.An effective telesales representative must be an excellent communicator and have superior people skills. They must be comfortable presenting products or services over the phone as well as dealing with complaints and doubts.The goal is to help the company grow by bringing in customers and developing business.Responsibilities Contact potential or existing customers to inform them about a product or service using scripts Answer questions about products or the company Ask questions to understand customer requirements and close sales Direct prospects to the field sales team when needed Enter and update customer information in the database Take and process orders in an accurate manner Handle grievances to preserve the companys reputation Go the extra mile to meet sales quota and facilitate future sales Keep records of calls and sales and note useful informationRequirements and skills Proven experience as telesales representative or other sales/customer service role Proven track record of successfully meeting sales quota preferably over the phone Good knowledge of relevant computer programs (e.g. CRM software) and telephone systems Ability to learn about products and services and describe/explain them to prospects Excellent knowledge of English Excellent communication and interpersonal skills Cool-tempered and able to handle rejection Outstanding negotiation skills with the ability to resolve issues and address complaints High school diploma; BA will be a plus

Responsibilities and Duties:1.Ensure outstanding customer satisfaction by maintaining strong working relationships.2.Assist in making major business decisions.3.Meeting with leaders in the organization to plan strategically.4.Resolving customer complaints quickly and efficiently.Required Knowledge, Skills and Abilities:1.Must have the ability to work independently with little supervision.2.Must have strong problem solving skills.3.Must have good presentational skills.4.Must have good organizational skills and be an effective multi-tasker.5.Must be an active listener.