Support Executive Female Jobs in Andheri

* Provide customer support through phone and email. * Work with other departments to resolve customer issues in a timely manner. * Serve as a point of contact for customer support and complaints. * Proactively identify, investigate, and resolve recurring customer support issues.* Identifying customer needs and helping customers use specific features. * Analyzing and reporting product malfunctions.

1) Provide customer support through phone and email. 2) Work with other departments to resolve customer issues in a timely manner. 3) Serve as a point of contact for customer support and complaints. 4) Proactively identify, investigate, and resolve recurring customer support issues.5) Identifying customer needs and helping customers use specific features. 6) Analyzing and reporting product malfunctions.

-Obtaining and updating lists of individual contact details.-Calling active and budding client to encourage the purchase of iteam.-Addressing clients uncertainties,grievances and suggestions on time.-Noting important details of each conversation.-Communicating verbal acceptance of offers to our sales team for closing.-Recording all successful and unsuccessful attempts to close sales.