Front Office Female Jobs in Goa

We are seeking a Front Desk Receptionist to join our team in Anjuna. This role is perfect for someone who is friendly, organized, and enjoys working with people.**Key Responsibilities:**- **Greet Visitors:** Welcome guests warmly and ensure they feel comfortable as soon as they arrive.- **Manage Phone Calls:** Answer and direct incoming calls promptly and professionally to the appropriate staff members.- **Handle Inquiries:** Assist guests with their questions and provide information about the facilities and services we offer.- **Schedule Appointments:** Organize and maintain appointment schedules for staff and make sure all meetings are confirmed.- **Maintain Reception Area:** Keep the front desk area neat and tidy, ensuring all materials and information are current and available. - **Perform Administrative Tasks:** Assist with basic clerical duties such as filing, data entry, and handling mail.**Required Skills and Expectations:**- **Communication Skills:** Must be able to speak clearly and effectively, both in person and on the phone, to provide excellent customer service.- **Organizational Abilities:** Should be able to manage multiple tasks efficiently and keep the front desk operations well-organized.- **Basic Computer Skills:** Familiarity with MS Office Suite and other standard office software is important for handling administrative tasks.- **Team Player:** Being able to collaborate with colleagues will help create a positive work environment.- **Positive Attitude:** A friendly demeanor and enthusiasm for helping others are essential traits for this role. This role is ideal for someone who has a passion for hospitality and enjoys being the first point of contact for our visitors.

Job responsibilities:Greeting and Seating Guests: Welcome patrons warmly upon arrival, manage reservations, and seat guests appropriately.Managing Reservations: Handle phone and online reservation systems, update guest records, and manage waitlists.Handling Phone Calls: Answer inquiries, provide information about the menu, specials, and operating hours, and take reservations or cancellations.Customer Service: Address guest complaints or concerns promptly, ensuring a pleasant dining experience.Administrative Tasks: Maintain a clean and organized front desk area, manage guest and process payments.Coordinating with Staff: Communicate guest preferences or special requests to wait staff and kitchen staff.Maintaining Records: Keep track of daily reservations, guest preferences, and special requests to improve future service.Assisting with Events: Help coordinate private dining events or group bookings if applicable.Ensuring Compliance: Follow health and safety regulations and ensure the restaurants policies are adhered to.Overall, the role requires excellent communication skills, a friendly demeanor, and strong organizational abilities.

Guest RelationsExperienced in the many aspects of guest relations and guest satisfactionExtremely attentive to all detailsStrong communication and negotiation skillsAble to develop strong policies that create a positive guest experienceVery strong managerial and supervisory skillscomputer skillsHight 5.5

Qualification SSC / HSSCLanguages Hindi and EnglishCandidates shortlisted will be placed in Gaming / Front Office /Slots / Cash Desk / F & B Service DepartmentsAccommodation, Pick up and drop facility and on duty meals will be provided by the companyCandidate should be willing to relocate to Goa and ready to work in shifts

Assist with ticketing & over-counter sales. Assist with rental and repair of torn costumes. Maintaining stock and inventory. Cleanliness of Shop. Updating daily ticket sales in Excel. Assist with other jobs if required.