Front Office Job Vacancies in Goa

We are looking for a friendly and organized Front Desk Executive to join our team in Calangute, Goa. The ideal candidate will assist with daily operations and create a welcoming environment for our guests.Key Responsibilities:1. Greeting and Assisting Guests: Welcome guests warmly as they arrive and provide them with information about the services and facilities available.2. Managing Reservations: Handle phone calls, emails, and other inquiries related to reservations or bookings, ensuring all requests are processed accurately.3. Check-in and Check-out Procedures: Efficiently perform check-in and check-out processes, collecting required information from guests and processing payments as needed.4. Maintaining the Front Desk Area: Keep the front desk area tidy and organized, ensuring all brochures and promotional materials are up to date.5. Customer Service: Address guest complaints and feedback with professionalism and resolve issues promptly to ensure a positive experience.Required Skills and Expectations:Candidates should be female, have completed their 10th grade, and possess 1 to 3 years of experience in a front desk or customer service role. Strong communication and interpersonal skills are essential, as is the ability to handle multiple tasks efficiently. Candidates should be approachable, have a positive attitude, and be able to work well in a team. Proficiency in basic computer skills is also required for managing booking systems and online inquiries.

We are seeking a Front Office Executive to manage the front desk and provide excellent customer service. The ideal candidate should have 1 to 3 years of experience and must have completed at least 12th grade.Key Responsibilities:- Welcome Guests: Greet visitors warmly and ensure a positive first impression as they enter the office.- Manage Incoming Calls: Answer and direct phone calls promptly, maintaining professionalism in communication.- Handle Reservations: Assist guests with bookings or appointments, ensuring accuracy in scheduling.- Provide Information: Offer detailed information about the companys services and assist clients with any inquiries they may have.- Maintain Front Office Area: Keep the reception area neat and organized to promote a welcoming environment.- Support Administrative Tasks: Perform basic administrative duties such as filing, data entry, and managing office supplies.Required Skills and Expectations:The candidate should possess excellent communication skills, both verbal and written, to effectively interact with clients and team members. A friendly and approachable demeanor is essential to create a welcoming atmosphere. Proficiency in basic computer skills, including email and office software, is necessary to carry out daily tasks efficiently. Additionally, strong organizational skills and the ability to multitask are important to manage the diverse responsibilities of a front office role effectively. A professional appearance and attitude are expected to represent the company positively.

We are looking for a dedicated and friendly Front Desk Receptionist to join our team in Goa. This is a full-time position ideal for individuals who are organized, personable, and eager to contribute.Key Responsibilities:- Greet Visitors: Welcome guests with a friendly attitude, providing first impressions that reflect our companys values.- Manage Phone Calls: Answer incoming calls, direct them to the appropriate personnel, and take messages as necessary.- Handle Customer Inquiries: Respond to questions about the company, services, and other information, ensuring visitors receive accurate and helpful assistance.- Maintain Reception Area: Keep the front desk and lobby area tidy and presentable by organizing materials and ensuring a welcoming environment.- Schedule Appointments: Assist in managing the calendar by scheduling meetings and appointments, ensuring all parties are informed about their commitments.- Perform Administrative Tasks: Handle basic clerical duties including filing, data entry, and managing correspondence to support overall office functions.Required Skills and Expectations:- Strong communication skills: Ability to convey information clearly and interact well with clients and coworkers is essential.- Customer service orientation: A welcoming approach and attentiveness to visitor needs are crucial for effective guest assistance.- Organizational skills: Must be able to multitask and prioritize responsibilities to manage a busy reception area efficiently.- Basic computer proficiency: Familiarity with MS Office and office equipment is important for handling administrative tasks.- Punctuality and reliability: Consistent attendance and punctuality are expected to maintain office efficiency.- Team player: Ability to work collaboratively with other staff members to support overall office operations.

Welcome and greet guests when they arriveHandle guest check-in and check-outVerify guest reservations and IDProvide room keys and hotel informationAnswer guest questions about hotel services, restaurants, or nearby placesHandle phone calls and room booking inquiriesManage guest complaints and solve problems politelyCoordinate with housekeeping and other hotel departments

Candidate should be pleasant to customers,skills in solving problems, coordination with subordinates.

Welcome guests warmly and ensure a smooth check-in and check-out experience.Handle guest inquiries, requests, and complaints professionally.Manage reservations, room assignments, and guest profiles.Maintain accurate records of guest transactions in the PMS.Coordinate with Housekeeping, F&B, and other departments for seamless service.Answer calls, manage emails, and provide hotel information.Assist with billing, payments, and invoice settlements.Ensure the lobby and reception area are neat and presentable.Follow all SOPs, safety policies, and grooming standards.Promote hotel services, upgrades, and ongoing offers.

Your Responsibility to Handle Night Receptionists Duty While Managing Night Operator.

Seeking a proactive career driven individual to manage day to day operations of Ecommerce business.Responsibilities and DutiesDownloading orders from Website and AmazonSelecting Couriers based on customer locationUpdating shipping information onlineFollowing up with Vendors for deliveriesCustomer service phone callsRequired Experience, Skills and QualificationsMust have good knowledge of EnglishCompetency in ComputersWork experience in Microsoft Excel, Adobe Illustrator is a plusWillingness to learn and take more responsibility, seeking long term growth and career possibilities in our firmBenefitsTraining, mentoringAdministrative Duties:Sorting and sending mailAnswering and routing phone callsFinancial Duties:PurchasingDuties:Maintain files and recordsVendor ManagementShift:NoIndustry:Customer ServiceWork Remotely

Greet and welcome guests: Provide a warm and welcoming experience to guests. Take orders: Accurately and efficiently take food and beverage orders from guests. Serve food and beverages: Serve food and drinks promptly and professionally, ensuring a high standard of presentation. Maintain cleanliness: Keep the dining area and service areas clean and organized. Assist with setup and clearing: Help with setting up tables and clearing tables after use. Handle guest inquiries and complaints: Address guest questions, concerns, and complaints in a professional and courteous manner.

Job Description: Duty Manager - Front OfficePosition Title: Duty Manager - Front OfficeDepartment: Front OfficeReports To: Front Office Manager / Assistant Front Office ManagerLocation: Baywatch Resort Goa Sanda Hotels SernabatimEmployment Type: Full-Time________________________________________Position Summary:The Duty Manager Front Office ensures the smooth and efficient operation of the front desk, guest services, and overall guest experience during their assigned shifts. They are responsible for overseeing all front office activities, managing guest requests and concerns, and ensuring that the hotel's standards of service and operational procedures are consistently maintained.________________________________________Key Responsibilities:1. Guest Services and Interactiono Act as the primary point of contact for guests during the assigned shift, ensuring an exceptional guest experience.o Handle guest complaints, concerns, and special requests promptly and professionally, ensuring resolution to their satisfaction.o Ensure smooth check-in and check-out procedures, assisting guests as needed.2. Operational Oversighto Supervise and manage front office staff, including receptionists, concierges, and bell staff.o Ensure proper handling of all guest bookings, reservations, and cancellations.o Monitor room availability, and coordinate with housekeeping and maintenance to ensure rooms are ready for guests.o Ensure that all front office operations comply with hotel policies and standards.3. Staff Management & Trainingo Train, mentor, and motivate front office staff to provide high levels of guest satisfaction.o Assist with shift scheduling and staffing requirements to ensure adequate coverage.o Conduct performance evaluations and provide feedback and support to team members.4. Communication & Coordinationo Maintain clear and effective communication with other hotel departments, including housekeeping, maintenance, food & beverage, and security.

Job responsibilities:Greeting and Seating Guests: Welcome patrons warmly upon arrival, manage reservations, and seat guests appropriately.Managing Reservations: Handle phone and online reservation systems, update guest records, and manage waitlists.Handling Phone Calls: Answer inquiries, provide information about the menu, specials, and operating hours, and take reservations or cancellations.Customer Service: Address guest complaints or concerns promptly, ensuring a pleasant dining experience.Administrative Tasks: Maintain a clean and organized front desk area, manage guest and process payments.Coordinating with Staff: Communicate guest preferences or special requests to wait staff and kitchen staff.Maintaining Records: Keep track of daily reservations, guest preferences, and special requests to improve future service.Assisting with Events: Help coordinate private dining events or group bookings if applicable.Ensuring Compliance: Follow health and safety regulations and ensure the restaurants policies are adhered to.Overall, the role requires excellent communication skills, a friendly demeanor, and strong organizational abilities.

we are urgently looking for Front office manager to handle 4 star hotel in Calangute Goa. Candidate can whats app

Guest RelationsExperienced in the many aspects of guest relations and guest satisfactionExtremely attentive to all detailsStrong communication and negotiation skillsAble to develop strong policies that create a positive guest experienceVery strong managerial and supervisory skillscomputer skillsHight 5.5

*Job Description*:Welcoming guestChecking & confirming booking/Reservation status of guestCheck in -Check Out entries in systemHelping guest & offer assistant for the facilities informationComplaint HandlingCustomer RelationAsking for Reviews & feedback about serviceCo ordination with Housekeeping & Maintenance teamDesired ProfileCandidate should have minimum 1-2 years of experience in front office/front desk/ReceptionGood communicationSound knowledge of ComputerKnowledge of Innkey/Pet pooja will preferred

Front End Manager for Loyalty Program - Marketing Job

Qualification SSC / HSSCLanguages Hindi and EnglishCandidates shortlisted will be placed in Gaming / Front Office /Slots / Cash Desk / F & B Service DepartmentsAccommodation, Pick up and drop facility and on duty meals will be provided by the companyCandidate should be willing to relocate to Goa and ready to work in shifts