Front Desk Receptionist Female Jobs in Darjeeling

Key Responsibilities:Greet and welcome guests in a warm and professional mannerHandle check-ins, check-outs, and room allocationsManage guest queries, requests, and complaints efficientlyMaintain accurate guest records and billing detailsCoordinate with housekeeping and other departments for smooth operationsHandle telephone calls, emails, and front desk communicationsEnsure adherence to hotel policies and service standards

Reporting to management and performing administrative duties.Answering telephone calls, as well as screening and forwarding calls.Scheduling and confirming appointments, meetings, and events.Welcoming and assisting visitors in a friendly and professional manner.Handling basic inquiries and sorting mail.

Greeting and welcoming guests,alloting rooms to guests,daily check in and check outs, providing excellent service,collecting room bills,collecting food bills,preparing cash sheets,handling cash,account management,taking guest feedbacks and online reviews