Freight Female Jobs in Navi Mumbai

An experienced Customer Service Manager who will be responsible for leading a team and ensuring exceptional service delivery in all aspects of freight forwarding (air,sea,road). One point of contact for internal department and external clients.Responsibilities Team Leadership & Development Client Relationship Management Operations Support /Issue Resolution Process Improvement : KPI Monitoring & Reporting ,Compliance & DocumentationQualifications Bachelor's degree or equivalent experience 7+ years' of Experience in FF customer service , with at least 2+yrs in Managerial role/strong knowledge of international freight processes,Incoterms and Customs regulations Excellent written and verbal communication skills Proficiency in Microsoft Office suite (Outlook, Excel, Word, PowerPoint, etc.

ONE MUST KNOW HOW TO COLLECT BILL OF LADING,HOW MAKE BOOKINGS WITH SHIPPING LINES,ALL OTHER TECHNICAL THINGS REQUIRED IN FREIGHT FORWARDING BUSINESS.