Customer Support (Female Only)

Neorems Services PVT LTD

6 - 8 Years
1 Openings
4.0 - 6.0 Lac/Yr
Posted 43 days ago
Telephonic interview
CBD Belapur, Navi Mumbai

Key Skills

Incoterms and Customs Regulations Strong Knowledge Of International Freight

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Job Description

an experienced customer service manager who will be responsible for leading a team and ensuring exceptional service delivery in all aspects of freight forwarding (air,sea,road). one point of contact for internal department and external clients.

responsibilities

• team leadership & development

• client relationship management

• operations support /issue resolution

• process improvement : kpi monitoring & reporting ,compliance & documentation

qualifications

• bachelor's degree or equivalent experience

• 7+ years' of experience in ff customer service , with at least 2+yrs in managerial role/strong knowledge of international freight processes,incoterms and customs regulations

• excellent written and verbal communication skills

• proficiency in microsoft office suite (outlook, excel, word, powerpoint, etc.

Experience
6 - 8 Years
No. of Openings
1
Education
Any Bachelor Degree
Role
Customer Support Manager
Industry Type
Transportation / Logistic / Shipping / Marine / Courier / Freight / Cargo
Gender
Female
Job Country
India
Type of Job
Full Time
Work Location Type
Work from Office