Customer Support (Female Only)

Neorems Services PVT LTD

6 - 8 Years
1 Openings
4.0 - 6.0 Lac/Yr
Posted 1 days ago
Telephonic interview
CBD Belapur, Navi Mumbai

Key Skills

Incoterms and Customs Regulations Strong Knowledge Of International Freight

Apply

Job Description

An experienced Customer Service Manager who will be responsible for leading a team and ensuring exceptional service delivery in all aspects of freight forwarding (air,sea,road). One point of contact for internal department and external clients.

Responsibilities

• Team Leadership & Development

• Client Relationship Management

• Operations Support /Issue Resolution

• Process Improvement : KPI Monitoring & Reporting ,Compliance & Documentation

Qualifications

• Bachelor's degree or equivalent experience

• 7+ years' of Experience in FF customer service , with at least 2+yrs in Managerial role/strong knowledge of international freight processes,Incoterms and Customs regulations

• Excellent written and verbal communication skills

• Proficiency in Microsoft Office suite (Outlook, Excel, Word, PowerPoint, etc.

Experience
6 - 8 Years
No. of Openings
1
Education
Any Bachelor Degree
Role
Customer Support Manager
Industry Type
Transportation / Logistic / Shipping / Marine / Courier / Freight / Cargo
Gender
Female
Job Country
India
Type of Job
Full Time
Work Location Type
Work from Office