Educational Counsellor Graduate Jobs in Nagpur

Job DescriptionProfile - Academic CounsellorLocation Surat, Nagpur, BangaloreSalary upto 4.20 LPAExp 1 to 7 yearsRequired Skills: B2C Sales (Business-to-Consumer)DescriptionRoles & Responsibilities:1. Explain admission procedures and courses offered to prospective students through phone calls, emails, and face-to-face meetings.2. Support the students throughout the admission process by answering their queries and helping them to complete the required documents.3. Maintain the target metrics by converting prospective students into confirmed admissions and succeeding in achieving performance goals.4. Review student applications for eligibility and academic qualifications5. Participate in the decision-making process for student admissions based on Academy policies and guidelines.6. Prepares and presents applicant reports to the Academy management.7. Participate in educational events, college fairs, information sessions, and recruitment activities as a representative of the Academy. 8. Maintain regular communication with students to coordinate admission activities and resolvproblems.9. Collaborate with program coordinators to organize presentations, information sessions, andrelated activities.10. Coordinate with marketing sources for admission activities, including student registration and testing11. Perform Academy administrative and clerical activities when needed.12. Build broad knowledge of Academy admission activities and guidelines,Refer Only Local People who Knows Local Language, Hindi and English Saturday and Sunday workingCandidate can take one day week off in between from Tuesday to Thursday.

Opportunities for Counselor======================================Educational qualification: Graduation==========================================Salary Range: 5K to 10KWork Experience: 0 to 1 YearLocation: Nagpur==========================================Requirements :Handle the inquiries and settle them.Counseling Students about our courses and programs.Closing business dealsFollowing up the students leadTo provide a high quality professional counseling service for online students.To provide an easy accessible counseling service for students.Handles all issues of students from new inquiries to the end of each course. Knowledge of computer operating systems and MS Office software. Undertaking the task of receiving calls, take messages and routing correspondenceShould know about mailing to candidates and clients.Required skills:Good communication skills. (Fluency in English is must)Highly organized and mature with respect to human relationships.Able to solve the regular issues of online studying students.Excellent problem- solving skills to be able to help students identify and make changes to negative thought patterns and other harmful behaviorsStrong interpersonal skills to help establish rapport quickly with students and develop strong trusting relationships

Key Responsibilities: The responsibilities would primarily include the Outbound, Inbound & Online Chat processesOutbound process: Upsell & cross-sell various Management, IT & Finance related coursesInbound process: Attend to the Sales & Services calls received on the Customer Care numbersOnline Chat Process: Be available to address any query coming through online Chat modeResponsible for converting Telephonic Enquiries into admissionsResponsible for achieving business targets through effective counselling, as per timelinesRegularly follow up for lead generations through tele-callingCounselling & Career guidance on the company offerings seminars, workshops and in-house events

Handling admissions for competitive exam coaching

1. To coordinate, manage and lead a safe, professional and accessible face to face counselling service. 2. To develop and review appropriate policies and procedures, including referral, cancellation, assessment, financial and administrative procedures.