Desktop Support Engineer Graduate Jobs in Ahmedabad

Troubleshooting and Issue Resolution:Responding to user requests and troubleshooting hardware and software issues via phone, email, or in person. System Setup and Configuration:Installing, configuring, and maintaining computer systems, software, and peripherals. Software and Hardware Maintenance:Ensuring systems are up-to-date with the latest software and hardware, including security patches and updates. User Support and Training:Providing guidance and training to users on the use of computer systems and software. Remote Support:Utilizing remote access tools to troubleshoot and resolve issues for users who are not physically present. Documentation:Creating and maintaining documentation, such as user manuals and technical instructions. Hardware and Software Management:Tracking and managing hardware and software inventories, including procurement and disposal.

Technical Support - AhmedabadExperience: 0.6 Months - 2 YearsApply only if you are from Gujarat and ready to Relocate at Ahmedabad location*Graduation is a MustCTC: Upto 25,000* Monthly CTCShould have knowledge of Hardware and troubleshooting the same.Should have knowledge of Windows and Linux Operating System.Should have basic concept of Network Functioning and Troubleshooting.Ability to diagnose and troubleshoot Security issues.Familiarity with remote desktop applications and help desk software (eg. Teamviewer, Anydesk)Excellent problem-solving and communication skills.Ability to provide step-by-step technical help, both written and verbal.Taking ownership of customer issues reported and seeing problems through to resolution.Talk clients through a series of actions, either via phone, email or chat, until theyve solved a technical issue.Ensure all issues are properly logged.Address: Satellite Road, satellite, Ahmedabad, Gujarat - 380015

Address user tickets regarding hardware, software and networkingWalk customers through installing applications and computer peripheralsAsk targeted questions to diagnose problemsGuide users with simple, step-by-step instructionsConduct remote troubleshootingTest alternative pathways until you resolve an issueCustomize desktop applications to meet user needsRecord technical issues and solutions in logsDirect unresolved issues to the next level of support personnelFollow up with clients to ensure their systems are functionalReport customer feedback and potential product requestsHelp create technical documentation and manuals

- Address user tickets regarding hardware, software and networking- Walk customers through installing applications and computer peripherals- Ask targeted questions to diagnose problems- Guide users with simple, step-by-step instructions- Conduct remote troubleshooting- Test alternative pathways until you resolve an issue- Customize desktop applications to meet user needs- Record technical issues and solutions in logs- Direct unresolved issues to the next level of support personnel- Follow up with clients to ensure their systems are functional- Report customer feedback and potential product requests- Help create technical documentation and manuals- Address user tickets regarding hardware, software and networking- Walk customers through installing applications and computer peripherals- Ask targeted questions to diagnose problems- Guide users with simple, step-by-step instructions- Conduct remote troubleshooting- Test alternative pathways until you resolve an issue- Customize desktop applications to meet user needs- Record technical issues and solutions in logs- Direct unresolved issues to the next level of support personnel- Follow up with clients to ensure their systems are functional- Report customer feedback and potential product requests- Help create technical documentation and manuals

Solve the queries of the customer via Mail, Chat & Web Call.Required office and client visit as per requirement.Provide software technical Support and training on calls and remote/online,Assist users in all aspect of ERP system useTesting of new software and providing feedback for improvement,Build and promote strong and long-lasting relationship with clientsTo work with the software technical team(if required) to resolve the customer problemUp-to-date technical knowledgeHelp to create user manual and functional document preparationManaging help desk system with minimum response time on all tickets with resolutions.On-site Demo and trainingReady to travel Pan india

We have vacant of 2 Computer Hardware Engineer Jobs in Shyamal Cross Road, Ahmedabad, Gujarat, Experience Required : 1 Year Educational Qualification : Other Bachelor Degree Skill Hardware Networking,Computer Hardware,Desktop Support,Software Installation,Network Troubleshooting etc.

Should have hands on experience in desktop Basic knowledge in server. Excellent communication skills. Min 1 - 2 yrs experience. Handling desktop (outlook, antivirus, basic networking, hardware /OS / Applications troubleshooting). Should have good working experience on DNS etc. Hands on experience working on servers will be an added advantage. Good communication skills. Candidate should be willing to work on 24/7 shifts and 6 working days in a week. Should be able to join immediately or in a weeks time.

Candidate Should have good communication skills having following knowledge in Computer Hardware and Networking- Expertised in Server, Desktop, Laptop, Microsoft- Operating system Installation- Printer Installation- Hardware Troubleshooting- Take a backup of the data on a regular basis.- Hardware Networking- LAN & WAN Experience- Knowledge of Endpoint Protection

Candidate should have good experience or knowledge in Hardware & Network in IT profile.Graduation or Diploma in relevant field completed Freshers can also apply

We are looking for 1 Computer Hardware Post in Ahmedabad, Gujarat, with deep knowledge in Networking,Computer Hardware,Desktop Support,Software Installation,IT Support,Helpdesk and Required Educational Qualification is : Higher Secondary, Secondary School, Vocational Course, Diploma, Advanced/Higher Diploma, Professional Degree, Other Bachelor Degree, B.A, B.C.A, B.B.A, B.Com, B.Sc, M.C.A

Person will be working at a client site in Sanand as a desktop Engineer.He will be working in ShiftsWill be responsible for managing Desktop, Laptop etc at OS level.

IMMEDIATE RECRUITMENT - ONLY Local resident of Ahmadabad need to apply.2 POSTS- Trainee/Freshers having 0-1 Years Experience or had completed computer hardware networking course/ ITI/ Diploma from reputed institute.2 PORTS- Field Engineer. Must have 2-5 Years Experience in Computer Hardware Field, own 2 wheeler and field work experience.1 POST - FMS Site Engineer in Paldi Area, Must have 2-3 Years Experience of field work or site engineer will be ok. Vehicle not mandatory, but preferred.Just make a call & Walk In Interview between 11 am to 6 pm. Can leave CV on our email id also if not possible to attend walk in interview.

Designation Systems Engineer Role Desktop Support Job Location AhmedabadExperience Min 1 year to 2 YearsQualification Any Degree Nature of Job PermanentShift timing GeneralDuration for Joining: within 10 to 15 daysJob Profile Installation and configuration of Windows based operating systems (Windows Xp, Vista,7&8) Software installations and troubleshooting of all types of customer oriented field problems, network setting for TCP/IP and Internet setup. Trouble shooting of all types of Hardware and software applications problems. Configuring & troubleshooting of Desktop/Laptops for L1 Managing backup and recovery. Configuring & troubleshooting of printer, scanner & LAN related issues reported by users Installation and configuring of wireless Data Cards in users laptops. Exposure in Active Directory user creation & deletion Maintenance and Troubleshooting of connectivity problems using Ping, Trace route. Trouble shooting hardware, software & networking problems. User group policies creation & modification Monitoring of virus issues through Symantec Endpoint Protection antivirus. Regular data & mail backup of MS outlook (PST files). Password creation & resetting to end users through remote desktop Good experience in configuring & troubleshooting of MS Outlook 2007/10/13 or Outlook Express Remotely resolving application problems and network problems and mail configurations through net meeting, remote desktop sharing. Resolving tickets with in the SLA, which is raised from End User side.

. Responsible for providing first level support to Desktops, Laptops, Printers (Network and Standalone), and telecom devices related, business and functional applications related incidents /Service requests.2. Responsible to diagnose, verify, record and report equipment/hardware, system non - performance or downtime and Software errors.3. Responsible for configuration of desktop / laptop / printer configuration and application/software installation / transfer4. Responsible to facilitate installation, Movement, addition or change related to Desktop / laptop /Printers.