Desktop Support Engineer (Full Time)

PUTHUR INFOTECH PVT. LTD.

1 - 7 Years
4 Openings
1.3 - 1.8 Lac/Yr
Posted 46 days ago
Telephonic interview
Ahmedabad - Bapunagar, Ahmedabad - Vadodara - Sabarmati, Ahmedabad - Ahmednagar

Key Skills

Hardware Networking Desktop Support Hardware Installation OS Installation

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Job Description

troubleshooting and issue resolution:

responding to user requests and troubleshooting hardware and software issues via phone, email, or in person.

system setup and configuration:

installing, configuring, and maintaining computer systems, software, and peripherals.

software and hardware maintenance:

ensuring systems are up-to-date with the latest software and hardware, including security patches and updates.

user support and training:

providing guidance and training to users on the use of computer systems and software.

remote support:

utilizing remote access tools to troubleshoot and resolve issues for users who are not physically present.

documentation:

creating and maintaining documentation, such as user manuals and technical instructions.

hardware and software management:

tracking and managing hardware and software inventories, including procurement and disposal.