Desktop Support Engineer (Full Time)

Troubleshooting and Issue Resolution:

Responding to user requests and troubleshooting hardware and software issues via phone, email, or in person.

System Setup and Configuration:

Installing, configuring, and maintaining computer systems, software, and peripherals.

Software and Hardware Maintenance:

Ensuring systems are up-to-date with the latest software and hardware, including security patches and updates.

User Support and Training:

Providing guidance and training to users on the use of computer systems and software.

Remote Support:

Utilizing remote access tools to troubleshoot and resolve issues for users who are not physically present.

Documentation:

Creating and maintaining documentation, such as user manuals and technical instructions.

Hardware and Software Management:

Tracking and managing hardware and software inventories, including procurement and disposal.

• Experience

  1 - 7 Years

• No. of Openings

  4

• Education

  Graduate (B.C.A, B.Tech/B.E)

• Role

  Desktop Support Engineer

• Industry Type

  Call Centre / BPO / KPO / ITES / LPO

• Gender

  Male

• Job Country

  India

• Type of Job

  Full Time

• Work Location Type

  Work from Office