Software Support Executive

  • icon job experience 0 - 2 Years
  • icon job opening 2 Openings
  • icon salary 0.8 - 3.0 Lac/Yr
  • Face-to-Face interview Face-to-Face interview
  • icon job location Ahmedabad

Job Description

solve the queries of the customer via mail, chat & web call.

required office and client visit as per requirement.

provide software technical support and training on calls and remote/online,

assist users in all aspect of erp system use

testing of new software and providing feedback for improvement,

build and promote strong and long-lasting relationship with clients

to work with the software technical team(if required) to resolve the customer problem

up-to-date technical knowledge

help to create user manual and functional document preparation

managing help desk system with minimum response time on all tickets with resolutions.

on-site demo and training

ready to travel pan india
  • Experience

    0 - 2 Years

  • No. of Openings

    2

  • Education

    Any Bachelor Degree

  • Role

    Software Support Executive

  • Industry Type

    Call Centre / BPO / KPO / ITES / LPO

  • Gender

    [ Male / Female ]

  • Job Country

    India

  • Type of Job

    Full Time

  • Work Location Type

    Work from Office

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