Desktop Support Engineer Graduate Experience Jobs in Chennai

Greetings,We are EIL Global, a company providing IT services in Asia Pacific and EMEA across various technologies such as desktops, Servers, networks and data centre technologies. We are headquartered in Adelaide, Australia and have clients and offices across Asia Pacific & EMEA locations.Location: Chennai, Tamil NaduExperience Required: 6 months - 5 YrsEmployment Type: Full-Time Contract Long Term positionWorking Days: Monday to SaturdayWorking Hours: 9:30 AM to 6:30 PMTravel Requirement: Must have own two-wheeler or vehicle to commute between client sitesSalary Structure: Base monthly package with performance-based slabsMinimum Daily Task: 4 support tickets per dayJob Description:Provide Level 1 technical support for desktop, laptop, printer, and peripheral issues.Perform basic hardware repairs and replacements (fan, RAM, HDD/SSD, keyboard, screen, motherboard).Troubleshoot and resolve basic to moderate hardware issues for desktops, laptops, and peripheral devices.Install and configure operating systems (Windows/Linux) and basic drivers when required after hardware fix.Coordinate with the backend support team for ticket updates and parts availability.Accurately update the status of tickets in the tracking system on completion.Provide on-site IT hardware support at multiple client locations across Chennai.Ensure minimum of 4 tickets are attended and resolved per day.Maintain basic tools and spare parts inventory during travel.Ensure client satisfaction through timely and quality service.Candidate Requirements:Good Understanding in laptop or desktop hardware repair, assembly, and troubleshooting.Good understanding of hardware components and internal architecture of laptops.Should own a two-wheeler or personal vehicle for daily site visits.Willingness to travel across various customer locations within Chennai.Ability to work independently and manage time effectively.Knowledge of ticketing tools or service desk systems is a plus.If interested please share your updated resume for further process to visalakshi.s@eilglobal.com

Job descriptionTroubleshoot technology issues.Install and maintain equipment and software.Ask questions to pinpoint the problem.Perform remote troubleshooting.Help new employees set up their workstations.Maintain and upgrade equipment as needed.Train new employees to use a company's software and apps.Work with existing vendors to evaluate new technology.Respond to ad hoc and urgent requests.Advise executives on the best technological solutions for an organization.Monitor the performance of a company's desktop infrastructure and provide suggestions to improve efficiency.Test, install and set up application programs on user workstations.Test network connections.Train end users when new software or IT regulations arrive at a company.Job Types: Full-time, PermanentBenefits:Health insuranceLeave encashmentProvident FundSchedule:Day shiftRotational shift

Resolving tickets with in the SLA which is raised from End User Side.Managing and Maintaining Microsoft Windows Server 2012.Hands on experience in troubleshooting of Backup & Restore Jobs.Maintain And managing MS OFFICE 2013,16Maintaining Client Computers, Domain User Accounts and Local User Accounts.Troubleshoot and Maintain Network Printer.Maintain Patch Updates Manually.Maintenance and Troubleshooting of connectivity problems using Ping.Monitoring of virus and malware issues.Providing technical support on Microsoft Platform (Microsoft Windows 10, 8, 7 and Windows XP).Monitor system for equipment failure, errors in performance and hardware failure.Installing and configuring operating systems(Windows10,8,7,xp)Installing and supporting new hardware and software infrastructure.Analyzing and resolving faults, ranging from a major system crash to a forgotten password.Repair and maintenance of Desktop PCs.Constant monitoring of critical power-related on-site equipment like UPS.Providing printer Connectivity to the users.Coordinating with Telecom providers to troubleshoot network related issues like congestion, monitoring CIR etc.Implement regular upgrades to the network.Operating System knowledge in Windows XP, Windows 7, Windows 8 & 8.1, Windows 10 and Windows Server 2012.Microsoft Office knowledge in Office 2007, 2010 & 2013.Hardware & Networking knowledge.

Responding to client support requests. Walk customers through installing applications and computer peripherals Contacting clients to find out the nature of the problem. Troubleshooting hardware and software issues. Installing and maintaining hardware and computer peripherals. Installing and upgrading operating systems and computer software. Troubleshooting networking and connection issues. Follow up with clients to ensure their systems are functional Report customer feedback and potential product requests Help create technical documentation and manuals

We have vacant of 3 Integration L2/L3 support engineer Jobs in Chennai , mandarin speaking, Experience Required : 3 Years Educational Qualification : B.Tech/B.E Skill mandarin speaking etc.

Job Openings for 10 Desktop Support Engineer Jobs with minimum 1 Year Experience in Chennai, Tamil Nadu,Outlook Configuration,Troubleshooting,OS Installation,System Administrator,IT Administrator, having Educational qualification of : Other Bachelor Degree with Good knowledge in Hardware Networking,Computer Hardware,Desktop Support, Outlook Configuration,Troubleshooting,OS Installation,System Administrator,IT Administrator etc.

Responding to client support requests.Contacting clients to find out the nature of the problem.Traveling to the clients location or connecting via a remote link.Troubleshooting hardware and software issues.Installing and maintaining hardware and computer peripherals.Installing and upgrading operating systems and computer software.

Laptop and Desktop installation & support, Email configuration and backup, Network issue, Printer installation and problem solving, Internet issue solving, User account creation for Active Directory, Exchange Mailboxes and VPN and remote dial-in users

Establish the networking environment by designing system configuration, directing system installation and defining, documenting and Enforcing system standards.Design and implement new solutions and improve resilience of the current environment.Maximise network performance by monitoring performance, troubleshooting network problems and outages, scheduling upgrades and collaborating with network architects on network optimisation. Undertake data network fault investigations in local and wide area environments using information from multiple sources.Secure network systems by establishing and enforcing policies, and defining and monitoring access.Support and administer firewall environments in line with IT security policy.report network operational status by gathering and prioritising information and managing projectsupgrade data network equipment to the latest stable firmware releasesconfigure routing and switching equipment, hosted IP voice services and firewallsprovide remote support to on-site engineers and end users/customers during installationprovide remote troubleshooting and fault finding if issues occur upon initial installation

We are hiring urgently Field engineer roleCandidates need to know hardware and networking knowledge Bike is mustAge limit: 20years to 38 years

Excellent knowledge of Microsoft Operating Systems and the Microsoft offerings across various product lines that can be utilized. Good with Network administration, Asset and Network Security Setup Remote workflow and remote desktop connectivity. Inter-office infrastructure. Able to handled ERP, Tally and Mail Servers. Should maintain the website like updating the pages and contents if required. Should handle all the CCTV camera software and Bio Metric Software. Should have a knowledge in SEO and Virtual Assets Management.

We have vacant of 1 Computer Hardware Job in Guindy, Chennai, Tamil Nadu Experience Required : 1 Year Educational Qualification : Diploma, B.Tech/B.E Skill Networking,Computer Hardware,Desktop Support,Software Installation,IT Support etc.

ResponsibilitiesExperience in troubleshooting, maintaining laptops, desktops, servers, and printersExperience in supporting Windows, Mac, and Linux.Network +/ CCNA Certification or equivalent experience/knowledge.Ability to prioritize work based on daily basisMonitor and respond quickly to incoming requests related to IT issues.Resourcefulness and quick-thinking nature to troubleshoot new and critical technical issues as they arise.Ability to deploy, configure and support operating systems on desktop and mobilePlan and execute maintenance schedulesInventory management for hardware and software.Ability to do tool based configuration and monitoring of endpoint security, patch management, and software deployment Onboard new employees including provisioning of equipment and logins and orienting employees to the environment.Off board of departing employees including disabling access and collection of assets.Installation, configuration & Management of Servers, WiFi routers, and Network devices.Monitoring of Servers and Network devices to ensure minimal downtime.Have a good understanding of information security and implementing standards and best practices in the tools and systems.Knowledge of the common application/web security and OWASP vulnerabilities.Knowledge of the encryption algorithms to protect sensitive information.Knowledge of PII, PCI, HIPPA, and GDPR compliance and how to implement.Understanding of security breaches of data-in-transit and data-at-rest and knowledge in implementation for both.Knowledge/Aware of finding the vulnerabilities of the third-party components/libraries used in the application and remediating vulnerabilities.

Troubleshooting desktop / laptop OS issues.Support for standard software issuesIsolate system issues; diagnose standard software issues and report hardware issues to respective Vendors.Installation / re-installation / configuration of systems, printers, scanners.Configure desktop and laptop as per the desktop/laptop standardization policies of IDFC FIRST Bank.Installation / re-installation / configuration of in-scope client software / applicationsInstallation / configuration of e-mail clientsTroubleshooting e-mail client related issuesTroubleshooting printer / scanner related issuesTroubleshooting issues related to white listed applications as per IDFC FIRST Bank policy.Support for local area network issues (LAN), DHCP clientInstall antivirus software and check virus definition auto updatesProvide first level support for video conference devices, IP phonesInstall approved patches onto desktops / laptops.Configure Print Queues for Servers / Users / GroupsTroubleshoot print queue related issuesConfigure appropriate rights and permissions for accessing printersRemove virus from respective desktop / laptop with the antivirus software.Provide support to VIP users on priority basisProvide support to VIP users at residences max 3 times in a month by VIP support engineer and any callswhich are beyond 3 will be charged on mutually discussed ratesThe VIP support engineer will be direct engineers of Wipro.Each user, user group, device, and device group can have configuration profiles to provide a base level ofsettings.General configuration settingsEnforce organization policiesSpecify password policies, networks devices ConfigurationPreventing the use of cameras on iOS devices and disabling specific system preferences in macOS.Managing the devices remotely, you can install updated policies without user action or notification.Wireless configuration of Apple devicesMobile device management (MDM) services

Job Openings for 7 Desktop Engineer Jobs with minimum 1 Year Experience in Kelambakkam Chennai having Educational qualification of : Diploma, B.C.A, B.Sc, B.Tech/B.E with Good knowledge in Desktop Support,Desktop Engineering,Laptop Support,Desktop Administration,Hardware Engineering, Configuring,Troubleshooting Skills,OS Installation etc.

Responding to client support requests.Contacting clients to find out the nature of the problem.Traveling to the clients location or connecting via a remote link.Troubleshooting hardware and software issues.Installing and maintaining hardware and computer peripherals.Installing and upgrading operating systems and computer software.Troubleshooting networking and connection issues.Advising on software or hardware upgrades.Completing job reports and ordering supplies.Pls Note:Two wheeler is must for this job.Travelling allowance will be provided

We want hands-on and dedicated computer repair professionals who pride themselves on swiftly and safely solving computing problems for valued clients.The job could include resolving issues such as slow performance, hardware faults, system errors, internet connection failures, and more for Macs, Chromebooks, and PCs, although we do encourage you to work within your area of expertise.This is an independent contractor position. Tech contractors are responsible for having their own tools and vehicle (including vehicle maintenance). We will cover expenses for travle in excess of 10 kilometers, and other site-related expenses.Job Requirements: 1 years minimum experience providing technical supportOffice suite; Word, Excel, & OutlookOutlook & Outlook Express email configuration,In-depth knowledge of Windows OSPC imaging and configurationTCP/IP, Routers, WAPs, Wireless, and other networking devicesSpyware / adware removal tools / antivirus programsTech must be comfortable with all facets of PC, laptop hardware, setup and maintenance; including installation and configuration of hard drives, NIC's, printers, and other PC accessories.Experience with Mac is preferred, but not requiredBusiness/Enterprise experience highly desirable (not essential)Job Type: Contract

Well experienced in remote infrastructure management with the help of remote management tools Responsible for attending trouble tickets & issue calls from various customers with various help desk tools. Responsible for managing Installation, configuration, migration, of Infra Responsible for infrastructure monitoring services, routine and preventive maintenance, service restoration and provide assurance to customers. Responsible for infrastructure performance, availability, alarm, configuration and fault management. Experience in a cloud computing or thin client environment is highly desirable Experience in Virtualization Technologies is desirable