Desktop Support Engineer L2

vatanix technologies pvt ltd

Responding to client support requests.

Walk customers through installing applications and computer peripherals

Contacting clients to find out the nature of the problem.

Troubleshooting hardware and software issues.

Installing and maintaining hardware and computer peripherals.

Installing and upgrading operating systems and computer software.

Troubleshooting networking and connection issues.

Follow up with clients to ensure their systems are functional

Report customer feedback and potential product requests

Help create technical documentation and manuals

Experience : 1 - 5 Years

No. of Openings : 1

Education : Any Bachelor Degree

Role : Desktop Support Engineer

Industry Type : Call Centre / BPO / KPO / ITES / LPO

Gender : Male

Job Country : India