Fresher Customer Support Specialist Jobs

Customer Excellence InternCompany: PokusLocation: Bangalore - Work from OfficeStipend: 15,000-20,000 per monthDuration: 3 monthsJoining: Immediate or within one weekOpenings: 3About PokusPokus is a VC-backed beauty-tech startup transforming how India shops for beauty.We bring a curated collection of beauty products directly to customers homes, allowing them to try different products, shades, and formulas before purchasing only what they love.About the roleWere hiring Customer Excellence Interns to become the voice of Pokus across WhatsApp, calls, and chat.Youll guide customers through their Pokus experience, assist with bookings and orders, resolve concerns, and help interested customers make confident purchase decisions.This is a hands-on role with real responsibility from day one. Youll work directly with the founders and collaborate closely with our operations and product teams.Key responsibilitiesManage customer conversations across WhatsApp, calls, and chatAssist customers with bookings, orders, and product-related queriesFollow up with interested customers and support conversionsResolve customer concerns with patience and empathyCoordinate with operations to ensure smooth customer experiencesMaintain accurate records of customer interactionsCollect customer feedback and share useful insights with the teamIdentify opportunities to improve the customer journeyWho were looking forExcellent professional English, both spoken and writtenConfident and comfortable speaking with customers over callsStrong listening and problem-solving skillsPatient, empathetic, and customer-focusedProactive, dependable, and comfortable taking ownershipAvailable for at least eight working hours per dayAble to commit to the complete three-month internshipAble to work from our Bangalore office every working dayAvailable to join immediately or within one weekNo previous experience is required. Fresh graduates and students who meet the working-hour requirements are welcome to apply.What youll receive15,000-20,000 monthly stipend, based on interview performanceDirect exposure to the founders and core teamHands-on experience in customer success, communication, and salesReal ownership of customer conversations and outcomesInternship completion certificatePersonalised letter of recommendation based on performancePotential opportunity to continue with Pokus after the internshipApplication processComplete the application form with your latest CV. Shortlisted candidates will be contacted for a brief screening call.

As a Customer Support Specialist in Vadodara, India, you will play a vital role in helping customers with their inquiries and issues. This full-time position is suitable for individuals with 0 to 2 years of experience and requires at least a 12th-grade education.Key Responsibilities:1. **Assist Customers**: You will respond to customer inquiries via phone, email, or chat, providing clear and accurate information about our products and services.2. **Troubleshooting**: Identify and resolve customer issues, guiding them through troubleshooting steps to ensure a positive experience.3. **Document Feedback**: Record customer interactions and feedback to help improve services and products, ensuring their voices are heard.4. **Collaborate with Team**: Work closely with other team members and departments to address complex problems and support customer needs effectively.5. **Maintain Records**: Keep accurate records of customer interactions, transactions, and any follow-up actions needed.Required Skills and Expectations:Candidates should possess excellent communication skills in English and Hindi, with a friendly and patient attitude towards helping customers. You must be detail-oriented, able to handle multiple tasks, and possess problem-solving abilities to ensure customer satisfaction. Familiarity with computer systems and basic software is essential. Teamwork is vital, so you should be ready to collaborate and share knowledge with your colleagues.

We are looking for a Customer Support Specialist to join our team. This role is suitable for fresh graduates who are eager to assist customers and provide excellent service. The position is full-time and is based in Delhi, allowing you to work from home.**Key Responsibilities:**- **Responding to Customer Inquiries:** You will handle customer questions and concerns through various communication channels, ensuring clear and polite communication.- **Troubleshooting Issues:** You will help identify and solve problems customers encounter with our products or services, providing effective solutions to enhance their experience.- **Maintaining Customer Records:** You will keep accurate records of customer interactions and transactions, which helps in tracking service requests and feedback.- **Providing Product Information:** You will explain product features and services to customers, helping them make informed decisions and improving customer satisfaction.- **Following Up with Customers:** After resolving issues, you will follow up with customers to ensure their problems are fully resolved and they are satisfied with the service provided.**Required Skills and Expectations:**- Strong communication skills in English are necessary for clear interactions with customers.- A willingness to learn and adapt to new tools and technologies to assist customers effectively.- Basic computer skills to navigate customer support software and maintain accurate records.- Good problem-solving abilities, showing a proactive approach to resolving customer issues.- A friendly and patient attitude is essential, as you will be dealing with various customer situations.

Customer Support 247 shift Good Communication SkillOnly for maleNo Transport Max Salary in hand upto 24kIncentives Upto 10k apart from salary Gurgaon sector- 53send your resume

As a Customer Support Specialist, you will play a vital role in ensuring our customers have a positive experience with our products and services. Your main goal will be to assist customers by answering their questions and resolving any issues they may encounter.**Key Responsibilities:**- **Respond to Customer Inquiries:** You will handle customer questions via phone, email, or chat, providing clear and helpful responses to ensure customer satisfaction.- **Troubleshoot Issues:** When customers face problems, you will assist them in finding solutions, guiding them through troubleshooting steps to resolve their concerns effectively.- **Maintain Customer Records:** Keeping accurate and up-to-date records of customer interactions and feedback is essential for tracking and improving our services.- **Provide Product Information:** You will educate customers about our products and services, ensuring they understand the features and benefits to enhance their experience.- **Follow Up with Customers:** After resolving issues or answering questions, you will check in with customers to ensure they are satisfied with the solutions provided.Required skills and expectations include:- Strong communication skills in English, both written and verbal, to effectively assist customers.- Basic computer skills, including familiarity with email and chat applications, to navigate customer support tools smoothly.- Patience and empathy to understand customer needs and provide support in a polite manner.- A positive attitude and willingness to learn, as you will be adapting to new products and support processes.- Availability for a full-time work-from-home schedule, allowing you to efficiently manage your tasks and responsibilities.

We are looking for a Customer Support Specialist to join our team in Pune. This is a part-time work-from-home position ideal for fresh graduates or those with minimal experience. **Key Responsibilities:**- **Responding to Customer Inquiries:** You will handle questions through calls, emails, or chat, ensuring customers receive prompt and accurate information.- **Troubleshooting Issues:** You will assist customers in resolving their problems, guiding them step-by-step to find solutions effectively.- **Maintaining Customer Records:** You will keep detailed notes of customer interactions in our system to ensure that we can follow up and track issues.- **Providing Feedback:** You will share insights from customer interactions to help improve our products and services.- **Collaborating with Team Members:** You will work closely with your colleagues to share knowledge and ensure consistent customer support.**Required Skills and Expectations:**- Candidates should have at least completed their 12th grade, with a good understanding of customer service principles.- Strong communication skills are essential, as you will be interacting with various customers.- Patience and empathy are important, as you will need to understand customer needs and react positively to complaints.- Basic computer skills are necessary, including familiarity with email and chat platforms.- A positive attitude and willingness to learn are expected, as you will grow in your role while providing valuable support to customers.

Job description:- Maintain, and repair faucet systems, faucet fittings, flush valves, sanitary, and drainage systems. Diagnose and resolve faucet issues such as leaks, clogs, product damage, and system malfunctions. Routine maintenance on faucet systems to prevent future problems and ensure optimal performance such as leaks, inspecting pipes, and drain cleaning. Repair or replace damaged spare parts, faucets, sanitary and other faucet components Adhere to all relevant company policies & safety regulations. Polite and effectively communication with customers to explain the nature of the problem and procedure of the solution. Ensure customer satisfaction is first priority under company policies. Maintain records of work performed, used spare parts, and all expenses. Train and supervise junior or new joiner. Maintain & care for tools and equipment, ensuring they are in good working condition. Regularly visit to the Distributers, Dealers to build strong relation between us and to check display products. Read & understand product technical drawings, blueprints, & manuals to plan faucet installations.Education, Skills & Requirement:- ITI/Diploma/B.E./BTech (Plumbing/Mechanical). Experience in bath fittings/service will be a plus. Skilled in installation, troubleshooting & basic technical drawings will be a plus. Strong customer communication & problem-solving abilities. Open to field travel; capable of managing records and guiding juniors (DL preferred)

Hiring for International Voice Process (Customer Support) , HyderabadCTC: Up to 6.50 LPALocation: Hi Tech CityShift: US Night (Rotational)5 Days Working 2-Way CabEligibility:Any Graduate / PGMin 1 Years Experience in International Voice ProcessExcellent English CommunicationClear EPFO HistorySelection: HR Assessment Ops RoundInterested candidates can share their updated resume. HR Prajwal - 6309333115 prajwal@waterleafgroup.in References are highly appreciated!

As a Customer Care Specialist, you will play a crucial role in providing excellent service to our customers. This position is based in Bani Park and requires you to work full-time from the office. The ideal candidate may have little to no prior experience, making it perfect for recent school graduates.**Key Responsibilities:**- **Assist Customers:** Respond to customer inquiries and complaints through various channels, such as phone, email, and chat. You will ensure their needs are met and issues are resolved efficiently.- **Provide Product Information:** Offer clear and accurate information about our products and services, helping customers to understand features and benefits to improve their experience.- **Document Interactions:** Keep a record of customer interactions and feedback in our database. This will help the team analyze common issues and improve our services.- **Follow Up:** Reach out to customers after resolving their issues to ensure satisfaction and build positive relationships.- **Collaborate with Team:** Work closely with other team members and departments to share insights and improve overall customer service delivery.**Required Skills and Expectations:**- Strong communication skills, both verbal and written, to interact effectively with customers and team members.- Basic computer skills to navigate software and manage customer information.- A positive attitude and a willingness to learn, which is essential for personal growth and adapting to new tasks.- Good problem-solving skills to address customer issues promptly and effectively. You should be eager to assist and provide solutions, contributing to a high level of customer satisfaction.

An entry-level, full-time, or rotational shift role focused on supporting customers, managing loan application processes, and handling user queries, primarily in Kolkata.

Job SummaryAn Inbound Domestic Customer Care Executive handles incoming calls from customers within the country, resolving queries, providing information about products/services, and ensuring high customer satisfaction. Key ResponsibilitiesHandle inbound calls from domestic customersProvide accurate product and service informationResolve customer complaints and concerns effectivelyEscalate complex issues to the appropriate departmentMaintain and update customer records in the systemFollow company guidelines and quality standardsAchieve performance targets (call quality, resolution time, customer satisfaction) Required Skills & QualificationsMinimum qualification: 12th Pass / GraduateGood communication skills (Hindi / English / Gujarati)Basic computer knowledgeGood listening and problem-solving skillsAbility to work in rotational shiftsCustomer-focused and positive attitude Experience02 years of experience in customer service or call centerFreshers are welcome to apply Salary12,100 18,000 per month (Depending on experience and performance) HR ContactPhone: 7600269600

1. Begumpet: 125 Voice Process: Axis Bank (Customer Support) (Voice) Qualification: Undergrads/GraduatesLanguages: Excellent communication skills in English, HindiSkills Set: V4Experience: Freshers/ExperienceLanguages Required: English & HindiSalary Packages: Fresher/Experience (15000 Take Home) + Incentives.Location: Hi-tech City (3 Months Training in Begumpet and work location will be in Hi-Tech city).Duties and Responsibilities Should also be familiar with voice process, so that employee should outcall the customer whenever required or attend the calls from the customers. Determines requirements by working with customers. Resolves problems by clarifying issues; researching and exploring answers and alternative solutions; implementing solutions; escalating unresolved problems. Fulfills requests by clarifying desired information; completing transactions 6 Days Working 1 Rotational week off & Rotational Shift.2. Pocharam: Voice 60 + 40 Non Voice Process: Axis Bank (Customer Support) (Voice) Qualification: Undergrads/GraduatesLanguages: Excellent communication skills in English, HindiSkills Set: V4Experience: Freshers/ExperienceLanguages Required: English & HindiSalary Packages: Fresher/Experience (14000 Take Home) + Incentives.Location: PocharamTransport: 2 Way Cab Facility only if candidate resides within 35 KMS radius.Duties and Responsibilities Should also be familiar with voice process, so that employee should outcall the customer whenever required or attend the calls from the customers. Determines requirements by working with customers. Resolves problems by clarifying issues; researching and exploring answers and alternative solutions; implementing solutions; escalating unresolved problems. Fulfills requests by clarifying desired information; completing transactions 6 Days Working 1 Rotational week off & Day Rotational Shift (8 AM to 8 PM).

Key Responsibilities Handle inbound/outbound customer calls professionally. Assist customers with queries related to services, bookings, complaints, and resolutions. Provide accurate information and ensure first-call resolution. Maintain call logs and customer interaction records. Follow communication scripts, quality standards, and company SOPs. Escalate unresolved issues to the concerned team when required. Ensure high levels of customer satisfaction and service quality.Required Skills Good verbal communication skills in English & Hindi (regional language is a plus). Active listening and problem-solving abilities. Basic computer knowledge and call-handling skills. Ability to work in rotational shifts. Calm and patient approach while handling customers.Eligibility Freshers are welcome. Prior voice process / call center experience is an advantage.What We Offer Fixed salary + performance incentives. Growth and learning opportunities. Supportive work environment. Training provided for freshers. Interested candidates can apply by sharing their CV. Immediate joiners preferred.+91-8073579112

Dear candidate,Greeting from Rightfit Resources,we are urgently hiring for As a Tele Sales Officer, you will be responsible for making outbound calls to potential customers to promote and sell products or services. You will need to have excellent communication skills to engage customers and meet sales targets.Key responsibilities include making cold calls to customers, explaining product features and benefits, answering customer questions, and closing sales agreements.To excel in this role, you must have a high school diploma or equivalent qualification, preferably with 0-2 years of experience in sales or telemarketing. Strong verbal communication skills, persistence, and a positive attitude are essential for success in this position. Additionally, you should be comfortable working independently and be self-motivated to achieve sales targets while working from home.directly call us 9160645323

Top BPO in India is Hiring Hiring for International Voice or International Blended Process Location: Gurgaon VoiceEducation: Grad/UGVersant: Voice 65Experience: 1 year of international contact centre experience CTC: Upto 5.50 LPAMIV: 2500Take Home: 38,061 (Max based on last salary)

What You'll Do :* Engage HNW's, Celebrities & Elite Investors.* Speak with high-net-worth individuals and investors.* Qualify & nurture Leads* Identify, qualify, and guide serious buyers to exclusive properties.* Schedule Private Property Tours* Arrange and coordinate personalized site visits for affluent clients.What We Look For :* Confident communicators* Make impactful connections with Ahmedabad's elite.* Persuasive & Sales-Driven* Strong ability to influence and close luxury deals.* Passion for Luxury Real Estate* Keen interest in exclusive, high-ticker properties.

Work from Home Training and Support provided Must have good Communication skillsBoth male and Female can apply Hiring for :- Customer care Specialist

Assist users in resolving account issues, reporting bugs, or answering questions about product features through chat, email, or social media, and do remote part-time work. You can invite friends to join together through methods such as Pickluck invitation registration and sharing links. Pickluck is a social media application that allows you to reconnect with missed contactsThose who meet the criteria will be contacted uniformly after three months. If there is no contact, the company will not reply. Other positions will be notified for interviews in early February, and remote video interviews will begin around mid February. The applicant should specify the email subject for the position they are applying for. The email clearly states these three questions.? What can you do for this position? If you were in this position, what would be your advice for the app? Resume can only be sent as an attachment and not as part of the email content. If you can directly contact through AI chat in the app, just explain what position you are applying for?;

** Zomato Voice Process Hiring**We are currently hiring for the **Zomato Voice Process**. This is a Hindi voice support role where candidates will handle customer calls, resolve queries, and provide assistance to customers in a professional manner. Both freshers and experienced candidates are welcome to apply.** Job Details:*** Position: Voice Process Executive* Process: Hindi Voice Process