Customer Support Specialist 12th Pass Experience Jobs in Ahmedabad

Key Responsibilities:Respond to customer queries via email, chat, and calls in a timely and professional manner.Troubleshoot basic technical issues and guide users through solutions.Escalate complex problems to the appropriate team and follow up on resolution.Maintain detailed records of customer interactions and resolutions in the system.Collaborate with internal teams (development, QA, sales) to resolve issues and improve customer satisfaction.Identify and report recurring customer issues for continuous product/service improvement.