Array ( [0] => customer-support [1] => mohali ) Customer Support Jobs in Mohali,Customer Support Job Vacancies in Mohali Punjab
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Customer Support Job Vacancies in Mohali

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Customer Care Executive (Freshers) Mohali

Alar Solutions LLP

  • Fresher
  • 1.8 Lac/Yr
  • Industrial Area Phase-8 Mohali
Customer Relationship Customer Management Customer Care Customer Support Customer Handling
Position - Customer Care ExecutiveLocation: Industrial Area, Phase-8, Mohali, Punjab 160071Salary Range: 15KEmployment Type: Full-time, PermanentShifts: Morning & RotationalWork Arrangement: Work From OfficeRequirements:Qualifications: 12th and aboveFresher and Experienced both are welcome
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Openings For Customer Support Executive || Freshers & Experienced

Krishnas Consultancy

  • 0 - 1 yrs
  • 4.3 Lac/Yr
  • Mohali
Good Communication Skills Inbound Calls Telephone Handling Customer Support
We are looking for a Customer Support Executive to join our team in Mohali. The ideal candidate will help ensure our customers have a great experience with our services. This role is perfect for someone who enjoys helping others and is eager to learn in a supportive environment.Key Responsibilities:1. **Responding to Customer Inquiries**: You will answer phone calls, emails, and chats from customers, providing accurate information and resolving their issues efficiently.2. **Order Management**: Assist customers with placing orders, tracking shipments, and handling returns, ensuring a smooth process from start to finish.3. **Issue Resolution**: Identify and troubleshoot problems reported by customers, working quickly to find solutions that meet their needs.4. **Feedback Collection**: Gather customer feedback to help improve our services and share suggestions with the team.5. **Record Keeping**: Maintain detailed records of customer interactions and transactions to ensure clear communication and follow-up.Required Skills and Expectations:Candidates should have completed their 12th grade and possess strong communication skills in both English and local languages. A positive attitude and a willingness to learn are essential. Attention to detail and the ability to work well in a team environment are also important. We expect you to navigate computer systems efficiently and manage your time effectively to handle customer inquiries promptly. A knack for problem-solving will help you thrive in this role.
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Customer Care Executive - Full Time - Freshers

Proxima Assist Private Limited

  • 0 - 3 yrs
  • Female
  • Mohali
Communication Skills Must BE Fluent Outbound Calling Customer Care Customer Management Call Center Cold Calling Customer Communication Customer Support Customer Relationship Customer Service
We are looking for a Customer Care Executive to join our team in Mohali. As a Customer Care Executive, your key responsibilities will include making outbound calls, managing customer inquiries, providing customer support, and building strong relationships with customers. You must have excellent communication skills, be fluent in Hindi , English , punjabi any of these and be able to handle cold calling and customer communication effectively. The ideal candidate will have a 12th pass education and 0-3 years of experience in a customer care role. This is a full-time position based in our office, and we are specifically looking for female candidates to fill this role. If you are passionate about delivering excellent customer service and have the required skills, we would love to hear from you.
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Sales Coordinator

Okko Global

  • 1 - 2 yrs
  • 3.0 Lac/Yr
  • Mohali
Direct Sales Customer Support Coordination Skills Order Processing Customer Care Business English
Job Responsibilities :Handle incoming leads (calls, WhatsApp, website).Explain services and convert leads into sales.Follow up with clients and maintain relationships.Achieve monthly sales targets.Maintain records in CRM and Sheet.
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Freshers For Chat Support Executive - Mohali

Finderbro

  • 0 - 4 yrs
  • 3.8 Lac/Yr
  • Mohali
Customer Care Customer Service Customer Support Client Solutions Non Voice Process Solving Queries Call Center Chat Support Chat Process BPO
Chat Support Executive International BPOLocation: Sector 75, MohaliSalary: 20,000 30,000 CTCWorking Days: 5 DaysShifts: RotationalInterview Mode: Only Face-to-FaceApply: WhatsApp/Call 7878424845Job Description:We are hiring Chat Support Executives for a leading International BPO in Mohali. The role involves handling customer queries via chat, ensuring quick resolution, and delivering high-quality support.Responsibilities:Provide chat-based support to international customersResolve queries with accuracy & professionalismMaintain interaction logs and service qualityAchieve performance and productivity targetsEligibility:Graduation in any streamExcellent written English communicationComfortable with rotational shiftsBPO experience preferred (freshers can also apply)Apply Now Drop your CV at 7878424845Note: Only face-to-face interviews#ChatSupport #ChatSupportExecutive #InternationalBPOJobs #BPOJobsMohali #MohaliJobs #CustomerSupportJobs #ChatProcessJobs #BPOHiring #GraduatesJobs #JobInMohali #RotationalShiftJobs #5DaysWorking #CustomerServiceJobs #InboundProcess #OutboundProcess #HiringNow #ApplyNow #JobSearchIndia #SupportExecutiveJobs #TechSupportJobs
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Walk-Ins Interview Looking For Customer Care Executive

Earlyjobs

  • 0 - 3 yrs
  • 3.0 Lac/Yr
  • Mohali
Customer Relationship Outbound Calling International BPO Customer Management Customer Care Customer Handling Customer Communication Customer Service Cold Calling Call Center Customer Support Chat Support Executive Customer Care Representative
About the RoleWe are looking for passionate and articulate Customer Support Executives to join our International Chat and Voice Support Team. In this role, you ll be the first point of contact for our global customers resolving queries, providing product information, and ensuring every interaction leaves a positive impact.Key ResponsibilitiesHandle customer inquiries via chat and voice with professionalism and empathy.Provide accurate, timely, and effective solutions to customer issues.Maintain a high level of product knowledge to assist customers efficiently.Record and document customer interactions in CRM systems.Collaborate with internal teams to ensure smooth issue resolution.Meet and exceed performance metrics related to response time, accuracy, and customer satisfaction.Work in rotational shifts, including night shifts as per business requirements.RequirementsExcellent verbal and written English communication skills clear, fluent, and confident.Basic technical proficiency and comfort with digital tools, chat systems, and CRM software.Strong problem-solving skills and a proactive, customer-first attitude.Willingness to relocate to Mohali (for non-local candidates).Flexible to work in rotational shifts (24/7 environment).
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Fresher hiring for Customer Care Executive

V-Con Intelligent Security Pvt Ltd

  • 0 - 3 yrs
  • 1.8 Lac/Yr
  • Mohali
Customer Care Customer Management Customer Support
Customer Care, Customer Query Handling, Provide best solutions to Customer
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Customer Support – Voice & Non-voice

AB7 Solutions

  • 1 - 5 yrs
  • 3.5 Lac/Yr
  • Mohali
Inbound Calls Outbound Calls Communication
Job Description for Customer Support Executive (Voice & Non-Voice)Job Profile: Customer Support Executive (Voice & Non-Voice)Position: Customer Support Voice & Non-Voice ProcessLocation: BangaloreJob Mode: Work From OfficeNotice Period: Immediate Joiners PreferredShifts: Rotational shiftsCompensation: 20,00028,000 CTCJob DescriptionWe are seeking customer-oriented and proactive Customer Support Executives for both voice and non-voice processes. This position requires excellent communication skills in English and Hindi or a South Indian language. The ideal candidate will be responsible for handling customer queries via phone, email, and chat, providing accurate information, and ensuring a positive experience throughout the customer journey.Job ResponsibilitiesHandle inbound and outbound customer calls and non-voice queries (emails/chats) professionally and efficiently.Provide timely and accurate support, address customer concerns, and ensure satisfaction.Communicate fluently in English and Hindi or a South Indian language to cater to a diverse customer base.Record and update customer interactions in the CRM system accurately.Adhere to company policies, attendance, and quality standards while working in rotational shifts.Eligibility CriteriaEducation: Graduate in any discipline.Experience: Minimum 1 year of relevant experience in customer support (voice, email, counselling, or similar roles).Skills: Strong customer support skills, both verbal (voice) and written (email/chat/counselling).Languages: Proficiency in English and Hindi or a South Indian language.Availability: Immediate joiners preferred.Work Schedule: 6 days a week, 1 day rotational off.
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Jobs by Popular Location

Customer Support Executive - Mohali (Only Females)

CLICKNCARE MOHALI

  • 0 - 1 yrs
  • 1.0 Lac/Yr
  • Mohali
Customer Care Good Communication Skills Customer Support Social Media Marketing
Hiring for 2 Customer Support Executive Jobs in Mohali, for Freshers,Required Educational Qualification is : ANY Bachelor Degree with Good knowledge in Customer Care, Good Communication Skills, Customer Support, Social Media Marketing etc.
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Customer Support Executive Jobs For Freshers - Chandigarh/Mohali

Gnr global services

Fluent Customer Care Customer Support Customer Handling Good Communication Skills
Job title - Customer support executiveLocation- MohaliQualification- Graduated/postgraduatedFluent English neededComfortable in rotational shiftsCab facilityIncentivesCall or whatsapp at 6239334478
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Opening For Customer Service Representative

Manpower group

  • 1 yrs
  • 5.5 Lac/Yr
  • Mohali
Customer Relationship Outbound Calling Voice Process Inbound Process Inbound Voice Process English Language Outbound Sales Inbound Good Communication Internal Communication Customer Support Customer Service
Minimum 1 year of International Voice Process experienceExcellent communication skillsComfortable working in night shifts100+ Openings Available!Salary up to 5 LPAAttractive Quarterly IncentivesFree Cab Facility (both sides)Subsidized MealsPrime Office Location Mohali Same-day Selection Process No long interview rounds!
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Customer Care Executive (domestic ) - Mohali

TieIn HR Support

  • 0 - 1 yrs
  • 4.3 Lac/Yr
  • Mohali
Cold Calling Outbound Calling Inbound Calling Chat Support Email Support Back End Processing
Job Title: Customer Support Specialist (All Channels)We are looking for a dedicated Customer Support Specialist to serve as the primary point of contact for our customers. You will provide prompt and professional assistance across multiple channels, including phone calls, email, and live chat.Key Responsibilities:Handle inbound and outbound customer inquiries via call, email, and chat.Efficiently resolve customer issues, complaints, and questions.Utilize and maintain backend systems (e.g., CRM) to track and manage customer interactions.Provide accurate information on products, services, and company policies.Collaborate with internal teams to escalate complex issues and ensure a positive customer experience.Qualifications:Proven experience in a customer service role.Excellent verbal and written communication skills.Strong problem-solving abilities and attention to detail.Familiarity with CRM software and other support tools.Ability to multitask and work effectively in a fast-paced environment.
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BPO Customer Support Executive Jobs For Secondary School Freshers

KS Job Junction

  • Fresher
  • 2.0 Lac/Yr
  • Mohali Sector 67
Outbond Calls Customer Care Customer Support BPO Operations Domestic BPO Voice Process BPO Voice Customer Manager BPO Sales Call Center Basic Computer Skills BPO Good Communication Skills Non Voice
Job Description: BPO Voice & Non-Voice Process Position: BPO Executive (Voice & Non-Voice) Location: Sector 67, Mohali Shift: Rotational Shifts (Day/Night) Day Shifts only for female candidates Salary: 10,000 15,000 (Based on Interview) Qualification: Minimum 12th pass Skills: Good Communication in English Age Limit: 18 to 30 years Experience: Freshers are welcome! Job Role Includes:Handling customer queries via call/chat/emailResolving issues promptly with a professional approachMaintaining call logs and service recordsFollowing up on customer concerns
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Service Coordinator

Onfinity Technologies

Support Technician Technical Support Call Coordinator Diploma Electronic Communication Engineering Customer Relationship Data Management Customer Support
We are currently seeking motivated individuals to join our dynamic team as Service Coordinators. This role offers an exciting opportunity to contribute to the growth and success of our sales efforts in the field of smart solutions. The Service Coordinator will play a crucial role in supporting our sales team by providing essential administrative and operational assistance.Role and Responsibilities:Co-ordinating for post service activities like delivery confirmation, engineer planning, installation scheduling, Complaint calls, Replacements or any other service call.Day to day reporting to service head for all cases.Liasoning between other departments and the client to provide the service most suitable to the clients needs, cost and time restraints.Over the phone, handle the installation procedure and any complaints.Create a stock report and make the necessary updates.Stay up-to-date on product knowledge and technical solutions to provide informed supportManage and prioritize workflows to ensure timely resolution of service requests.Coordinate service requests from customers, including scheduling, dispatching, and follow-up.Identify and pursue lead generation opportunities to drive new business growth.Requirements:Bachelor's degree in Electronics or Electrical Engineering, Business Administration, Marketing or a related field.1-2 years of experience in a customer-facing role, service coordination or customer support role in IFPDs, UPS, Solar industry prefer female candidates.Excellent communication, interpersonal, and problem-solving skills.Ability to work in a fast-paced environment, prioritize tasks, and meet deadlines.Strong knowledge of electronic products and Smart Education technology Solutions (desirable).Strong attention to detail and accuracy.Strong customer service skills, with the ability to empathize with customers and resolve issues effectively.Join ONFINITY TECHNOLOGIES and be part of a forward-thinking team dedicated to delivering innovative smart solutions to educational institutions. Apply now and embark on an exciting career journey with us!
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Chat Support Executive (Freshers) Mohali

KS Job Junction

English Typing Customer Support Customer Care Chat Support BPO
Job Description: Chat Process (BPO)Position: Customer Support Executive (Chat Process)Location: MohaliEmployment Type: Full-time Shift: Rotational Salary: 12-15kKey Responsibilities:Handle customer queries via chat in a professional and timely manner.Provide accurate information and resolve customer issues effectively.Maintain customer satisfaction by ensuring a smooth interaction.Escalate complex issues to the appropriate department when necessary.Adhere to company policies and quality standards.Requirements:Good written communication skills in EnglishTyping speed of 35 WPM with accuracy.Basic computer knowledge and familiarity with CRM tools.Ability to handle multiple chats simultaneously.Willingness to work in shifts, including nights and weekends.Preferred Qualifications:Previous experience in chat support or customer service (preferred but not mandatory).Graduate
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Call Center Executive Jobs For Freshers - Panchkula/Mohali

Nasda Global

Good Communication Skills Email Writing Inbound Calls Outbound Calling Customer Support BPO Non Voice Inbound Process
For Panchkula:Training days : 3 weeksTraining candidate stipend : Rs.8000Hiring Criteria for Business Associates Qualifications: Graduation in any field /3 years diploma after 12th. Fresher / Experienced candidate in call centre/banking/Telecom Good written communication skills in English Language -Hindi & English Proficient (Verbal) Typing Speed -25 -30 words per min Typing accuracy 85%Email writing Currently hiring for male candidates batch6 days working/one week off9 hrs Day and night weekly rotational shift ( night allowance will be provided ) be provided.For Noida sector 127 :*Qualification - Undergraduate (Minimum 6 Month BPO experience) / Graduate (Fresher)*Salary - upto 17,500/- PM + Incentive + Joining Bonus *6 days working*Hindi/ english speaking candidates and Fresher & Experience both candidates can apply*Were providing the free pick & drop shuttle facilities from Sector - 59 metro station, sec-52 metro station, city centre metro station, golf course metro station, sec-37 botanical garden bus stand, okhla bird sanctuary metro station.
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Hiring Fresher / Customer Support Engineer / M.C.A

Chandigarh Recruiters

  • 0 - 3 yrs
  • 2.3 Lac/Yr
  • Mohali Sector 70
Good Communication Skills Good Knowledge Of Computers
We are hiring Customer Support Engineers with the following qualifications: Requirements:Diploma in Electronics & CommunicationGood knowledge of computersExcellent communication skillsWilling to work in Chandigarh & Ludhiana
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Hiring Fresher - Customer Service Representative - Mohali

Primefox Infotech

  • 0 - 3 yrs
  • 3.3 Lac/Yr
  • Mohali Sector 74a
Customer Relationship Voice Process Outbound Calling English Language Customer Support Good Communication
Primefox Infotech is seeking candidates for the role of Customer Service Representative to join our dynamic lead generation team. If you're a self-motivated individual with excellent English communication skills, this could be the perfect opportunity for you!Skills Required:1. Excellent English communication skills2. Strong interpersonal skills3. Adaptive and quick learner4. Good, smooth, calm, enthusiastic communicatorResponsibilities:1. Generating high-quality leads following established SOPs2. Utilizing rebuttal techniques to address customer queries3. Making outgoing calls to generate new leads4. Developing a strong understanding of product scripts and rebuttals to facilitate lead generationDesignation: Customer Service RepresentativeCompensation:Competitive salary: 24,500 CTCLucrative daily incentive planLocation: Sector 74, Mohali (WORK FROM OFFICE)Working Hours:Fixed Shift Timings (US Shift) with Saturday/Sunday Fixed OffQualification: Bachelors degree in Marketing/Business Administration or equivalent.Requirements:FRESHERS with EXCELLENT communication skills are encouraged to applyInterested candidates, please send your CV to: hrg@primefoxinfotech.com or Whatsapp your CV on 7717494870For inquiries call: 771-749-4870Walk-in Interviews:12 PM to 6 PM (Monday to Friday)Primefox InfotechC-205, 7th Floor, Industrial Area, Phase-8BSector 74, Sahibzada Ajit Singh NagarPunjab 160055Job Types: Full-time, Permanent, FresherSchedule: Fixed night shift US shiftSupplemental pay types: Performance bonus, Yearly bonusExperience: Freshers or 1 year (Preferred)Language: English (Required)Shift availability: Night Shift (Required)Work Location: In personSpeak with the employer +91 7717494870
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BPO Telecaller

Aprailic

  • 0 - 1 yrs
  • 3.0 Lac/Yr
  • Mohali
Chat Support Voice Process Email Support Tele Caller Outbound Calling Customer Care BPO Non Voice Call Center Inbound Calling
Hiring for 100 BPO Telecaller Jobs in Mohali, for Freshers,Required Educational Qualification is : B.A with Good knowledge in Chat Support,Voice Process,BPO Non Voice,Call Center,Inbound Calling,Email Support,Tele Caller,Outbound Calling,Customer Care etc.
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Opening For Customer Support Representative

BLD Outsourcing Services Private Limited

  • 0 - 1 yrs
  • Mohali
Voice Process Customer Support Inbound Process Outbound Calling
we are hiring for the customer support executive required good communication skills in English required immediate joiners shift will be rotational off will be rotational salary 13k to 15k
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Hiring For Higher Secondary Freshers - Customer Service Representative

AB7 Solutions

  • 0 - 5 yrs
  • 3.3 Lac/Yr
  • SAS Nagar Mohali
Good Communication Skills Customer Support
Job Description for Voice Process ExecutiveJob Profile: Voice Process ExecutivePosition: Customer Support Voice ProcessLocation: Bengaluru, KAJob Mode: Work from OfficeNotice Period: Immediate Joiners PreferredJob DescriptionWe are hiring enthusiastic and customer-focused Voice Process Executives for leading brands. The ideal candidates should have excellent communication skills, the ability to handle inbound and outbound calls professionally, and a customer service-oriented mindset. Candidates with prior BPO or customer interaction experience will be preferred.Job ResponsibilitiesHandle customer calls (inbound and/or outbound) efficiently and professionally.Understand customer queries, provide accurate information, and resolve issues.Work in rotational shifts with weekly offs as per process requirements.Eligibility CriteriaExperience: Open to both freshers and experienced candidates.Language Skills: Must be fluent in English; fluency in Hindi is an added advantage.Work Schedule:5 days a week in International Process6 days a week in Domestic Process, with rotational or fixed shifts depending on the assignment; rotational week offs may apply.Cab Facility: Two-way cab available for candidates within a 25 km radius of the office (where applicable).Salary Range:Freshers 25,000 - 26,000 CTC (20,000 - 21,000 take-home).
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Customer Care Executive (Freshers) Mohali

Finderbro

  • 0 - 3 yrs
  • 3.8 Lac/Yr
  • Mohali
Customer Relationship Outbound Calling Customer Care Customer Service Customer Support Customer Handling Customer Management International BPO Cold Calling Customer Communication Call Center
Chat Support Executive International BPOLocation: Sector 75, MohaliSalary: 20,000-30,000 CTCWorking Days: 5 DaysShifts: RotationalInterview Mode: Only Face-to-FaceApply: WhatsApp/Call 7878424845Job Description:We are hiring Chat Support Executives for a leading International BPO in Mohali. The role involves handling customer queries via chat, ensuring quick resolution, and delivering high-quality support.Responsibilities:Provide chat-based support to international customersResolve queries with accuracy & professionalismMaintain interaction logs and service qualityAchieve performance and productivity targetsEligibility:Graduation in any streamExcellent written English communicationComfortable with rotational shiftsBPO experience preferred (freshers can also apply)Apply Now Drop your CV at 7878424845Note: Only face-to-face interviews#ChatSupport #ChatSupportExecutive #InternationalBPOJobs #BPOJobsMohali #MohaliJobs #CustomerSupportJobs #ChatProcessJobs #BPOHiring #GraduatesJobs #JobInMohali #RotationalShiftJobs #5DaysWorking #CustomerServiceJobs #InboundProcess #OutboundProcess #HiringNow #ApplyNow #JobSearchIndia #SupportExecutiveJobs #TechSupportJobs
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12th Pass Freshers For Call Center Executive

Finderbro

  • 0 - 4 yrs
  • 3.8 Lac/Yr
  • Mohali
Outbound Calling Customer Support Domestic BPO International Call Center Voice Process International BPO Cold Calling BPO Non Voice BPO Sales Inbound Process Inbound Voice Process Call Center BPO Sales
Chat Support Executive International BPOLocation: Sector 75, MohaliSalary: 20,000 30,000 CTCWorking Days: 5 DaysShifts: RotationalInterview Mode: Only Face-to-FaceApply: WhatsApp/Call 7878424845Job Description:We are hiring Chat Support Executives for a leading International BPO in Mohali. The role involves handling customer queries via chat, ensuring quick resolution, and delivering high-quality support.Responsibilities:Provide chat-based support to international customersResolve queries with accuracy & professionalismMaintain interaction logs and service qualityAchieve performance and productivity targetsEligibility:Graduation in any streamExcellent written English communicationComfortable with rotational shiftsBPO experience preferred (freshers can also apply)Apply Now Drop your CV at 7878424845Note: Only face-to-face interviews#ChatSupport #ChatSupportExecutive #InternationalBPOJobs #BPOJobsMohali #MohaliJobs #CustomerSupportJobs #ChatProcessJobs #BPOHiring #GraduatesJobs #JobInMohali #RotationalShiftJobs #5DaysWorking #CustomerServiceJobs #InboundProcess #OutboundProcess #HiringNow #ApplyNow #JobSearchIndia #SupportExecutiveJobs #TechSupportJobs
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Looking For Customer Service Representative

Primefox Infotech

  • 0 - 1 yrs
  • Mohali
Good Communication Skills Customer Relationship Internal Communication Customer Support Customer Service Outbound Calling English Language Voice Process
Job Opening: Process Associate at Primefox InfotechLocation: Sector 74, Mohali (Work from Office)Working Hours: Fixed Working Hours (Night Shift),Fixed: Saturday/Sunday OffPrimefox Infotech is looking for enthusiastic FEMALE candidates to join our lead generation team as a Process Associate. If you have a passion for communication and are motivated to excel, this role might be for you!Excellent Opportunity for FRESHERS with excellent communication skills.Key Responsibilities :Generate high-quality leads in accordance with established SOPsUtilize rebuttal techniques to effectively address customer queriesMake outbound calls to acquire new leadsDevelop and master product scripts and rebuttals to enhance lead generationSkills Required :Exceptional English communication skillsStrong interpersonal abilitiesQuick learner with adaptabilityEnthusiastic and smooth communicatorCompensation :Competitive Salary: No bar for the right Talent / skill set + DAILY incentive planApplication Process :Send your CV to: mailto:hrg@primefoxinfotech.comWhatsApp your CV to: 7717494870For inquiries, call: 771-749-4870Walk-in Interviews :Monday to FridayLocation: C-205, 7th Floor, Industrial Area, Phase-8B, Sector 74, Sahibzada Ajit Singh Nagar, Punjab 160055Job Types: Full-time, Permanent, FresherSupplemental Pay: Performance bonus, Yearly bonusExperience: Freshers or up to 1 year (Preferred)Language: English (Required)Work Location: In personNOTE: Only female candidates are required.Speak with the Employer: +91 7717494870
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Opening For Sales Coordinator (Female Candidates Only)

Onfinity Technologies

Microsoft Office Desktop Support Customer Care Customer Support Sales Administration Coordination Skills Order Processing Payment Followup Channel Sales Direct Sales Corporate Sales Field Service Service Desk Retail Sales
Sales Coordinators- Female candidatesWe are currently seeking motivated individuals to join our dynamic team as Sales Coordinators. This role offers an exciting opportunity to contribute to the growth and success of our sales efforts in the field of smart solutions. The Sales Coordinator will play a crucial role in supporting our sales team by providing essential administrative and operational assistance.Role and Responsibilities: Identifying and prospecting potential clients in the educational sector, particularly schools, colleges, and educational institutions. Creating persuasive proposals, quotes, and presentations tailored to the needs of educational clients. Maintain accurate records of customer interactions, sales leads, and conversions using our CRM system. Handle customer inquiries, provide product information, and resolve issues in a professional and courteous manner. Collaborating on marketing initiatives aimed at promoting our smart solutions to educational institutions. This may include event coordination and executing targeted marketing campaigns. Working closely with various departments such as marketing, product development, and customer service to align sales strategies with overall company objectives. Managing the schedules and appointments of the sales team, coordinating travel arrangements, and organizing sales meetings and events. Receive and respond to sales leads via phone, email, or chat, and coordinate with the sales team to ensure timely follow-up. Address and resolve customer complaints in a timely and satisfactory manner, ensuring customer satisfaction and loyalty.Requirements:- Bachelor's degree in Electronics or Electrical Engineering, Business Administration, Marketing or a related field.- 1-2 years of experience in a customer-facing role, preferably in sales, customer service, or marketing prefer female candidates.- Excellent communication, interpersonal, and problem-solving skills.- Ability to work in a fast-paced environment, prioritize tasks, and meet deadlines.- Strong knowledge of electronic products and Smart Education technology Solutions (desirable).- Proficient in CRM software and Microsoft Office applications.Skills & Competencies:- Excellent communication and interpersonal skills.- Strong problem-solving and analytical skills.- Ability to work under pressure and meet sales targets.- Strong customer focus and service-oriented mindset.- Ability to learn quickly and adapt to new products and technologies.Join ONFINITY TECHNOLOGIES and be part of a forward-thinking team dedicated to delivering innovative smart solutions to educational institutions. Apply now and embark on an exciting career journey with us!Job Type: Full-time
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Hiring Fresher / Chat Support Executive / B.A

KS Job Junction

  • 0 - 1 yrs
  • 2.3 Lac/Yr
  • Mohali Sector 67
Customer Care Non Voice Process Chat Support Chat Process BPO Solving Queries Client Solutions Customer Support Customer Service Call Center
Job Title: Chat Process ExecutiveJob Description:We are looking for enthusiastic and motivated individuals for our Chat Process team.The role involves resolving customer inquiries and complaints through chat messages in a professional and courteous manner.Candidates should be able to type quickly and accurately while delivering an excellent customer experience.Fluency in English (written) is a must.The process operates in rotational shifts (day and night).Qualification:12th pass or aboveGood typing speedFluent in English (written and speakingAge: 1835 yearsSalary:12,00015,000 in hand per month (depending on skills and experience)
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Chat Support Executive - Full Time - Freshers

KS Job Junction

  • 0 - 1 yrs
  • 1.8 Lac/Yr
  • Mohali Sector 67
Customer Care Customer Support Customer Service Non Voice Process Solving Queries Chat Support Chat Process BPO Call Center Client Solutions
Job Description: Chat Process (BPO)Position: Customer Support Executive (Chat Process)Location: MohaliEmployment Type: Full-time Shift: Rotational Key Responsibilities:Handle customer queries via chat in a professional and timely manner.Provide accurate information and resolve customer issues effectively.Maintain customer satisfaction by ensuring a smooth interaction.Escalate complex issues to the appropriate department when necessary.Adhere to company policies and quality standards.Requirements:Good written communication skills in EnglishTyping speed of 35 WPM with accuracy.Basic computer knowledge and familiarity with CRM tools.Ability to handle multiple chats simultaneously.Willingness to work in shifts, including nights and weekends.Preferred Qualifications:Previous experience in chat support or customer service (preferred but not mandatory).Graduate
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