Customer Support Job Vacancies in Ludhiana

Job title : Customer Support Services Experience : 0 to 1 year Location : Ludhiana Job Summery We are looking for customer support executive to handle customer queries resolve problems and provide accurate information about product and services Roles and ResponsibilitiesHandle inbound and outbound call handle Maintain records of customer interactionIdentify new client through social media Provide product and services information to customer Resolve customer complaints Respond to customer email and chat through Qualifications and Skills 12 pass / GraduatedBasic computer knowledge Good communication skills Positive attitude Problems solving skills

Job Responsibilities:Make outbound calls to potential customers for Solar rooftop systems, inverters, batteries & gensetsHandle inbound inquiries from leads generated via ads, website, walk-ins, or referralsExplain product details, pricing, subsidies (if applicable), AMC & warrantyQualify leads and schedule site visits / sales engineer appointmentsFollow up with prospects and maintain lead statusUpdate daily call reports and CRM/Excel sheetsCoordinate with sales & technical team for closures Key Skills Required:Good communication skills (Hindi / English / Punjabi preferred)Basic knowledge or interest in Solar / Power / Electrical productsConvincing & negotiation skillsAbility to handle objections and close leadsComfortable with calling targets Preferred Candidate:Experience in Solar, Electricals, Power backup, Gensets, Inverters, Real Estate, Insurance or B2B/B2C salesLocal market knowledge is an advantage Working Details:Working Days: 6 daysShift: Day shiftIncentives: Attractive performance-based incentives

Handle customer queries and follow-ups Maintain CRM data and records Coordinate with sales and productionteams Provide updates to customers regardingorders

We are looking for 10 Customer Support Engineer Posts in Delhi, Jawaharnagar(GujaratRefinery) Rajkot, Mysore Banglore Highway, Pune, Ahmedabad, Gurgaon, Punjabi Bagh, Delhi, Punjab Mata Nagar, Ludhiana, work from home with deep knowledge in Communication, Typing, Customer Support and Required Educational Qualification is : 12th Pass, 10th Pass call at 7984748267 or whatsapp me your resume only females

About Jolly Pharma:Jolly Pharma is a trusted and fast-growing pharmaceutical company committed to providing high-quality healthcare products across India. With a strong reputation for reliability, customer satisfaction, and innovation, we take pride in serving both individual customers and business clients through transparent service and timely delivery.Job Description:We are looking for a Customer Support Executive who will handle both call center and online customer service operations. The ideal candidate should be fluent in English and Hindi, have good communication and writing skills, and be comfortable using online platforms to process and track orders.You will play a key role in maintaining positive customer relationships, ensuring smooth order fulfillment, and assisting customers with their queries efficiently.Key Responsibilities:Handle inbound and outbound calls related to customer inquiries and support.Manage online order processing, tracking, and updating customers on delivery status.Communicate with customers via email, chat, and e-commerce websites.Maintain accurate records of customer interactions and transactions.Coordinate with internal teams (sales, logistics, warehouse) to ensure smooth operations.Address customer complaints and provide appropriate solutions promptly.Support customers in navigating online platforms for product information and purchases.Build and maintain strong, long-term customer relationships.Required Skills & Qualifications:Excellent communication skills in both English and Hindi (spoken & written).Basic computer knowledge and ability to work with online websites, CRMs, and Excel.Previous experience in customer service, call center, or order processing preferred.Ability to multitask, handle pressure, and stay organized.Positive attitude, patience, and a customer-first mindset.What We Offer:Competitive salary and performance incentives.Friendly and supportive work environment.Opportunity to grow within a reputed and expanding pharmaceutical company.

*Job Title: Customer Care Executive* *Job Summary:*We are looking for a Customer Care Executive to handle customer queries, provide information about products/services, and ensure customer satisfaction through professional communication. *Responsibilities:* Handle inbound and outbound calls/messages.Resolve customer queries and complaints effectively.Provide accurate information about products and services.Maintain records of customer interactions.Escalate complex issues to the concerned department when required. *Requirements:* Good communication skills (verbal & written).Basic computer knowledge.Ability to handle customer concerns with patience and professionalism.Qualification: 12th pass / Graduate (preferred).Freshers and experienced candidates both can apply.

The Customer Care Executive will serve as the first point of contact for customers, handling inquiries, resolving complaints, and ensuring a high level of customer satisfaction. The role involves managing customer interactions via phone, email, chat, or in-person, depending on the business setting.

Work from Office OpportunityWe are looking for candidates who are: Problem solvers with a proactive mindset Fluent in English with excellent speaking skills Energetic and confident in communication Ready to work full-time from our office locationIf you are active, enthusiastic, and driven to deliver results, wed love to have you on our team!

Urgent requirement......1.Customer Service Associate2.Digital Lead Generation Executive (Male Only)Location- Dehlon Road, Tibba Village, Sahnewal, Ludhiana, PunjabContact on - 9915468755

Assists customers with inquiries, order tracking, returns, and other services to ensure a smooth shopping experience.

Action for Promotion of Native Organizations (APNO) is seeking Business Development Associates in the North and Central regions to engage with NGOs and MSMEs, for driving organization development interventions. This remote (work from home), freelance role involves identifying and connecting with organizations in need of support in collaboration with APNOs subject matter specialists. Ideal candidates are tech-savvy communicators with at least 3 to 5 years of experience in outreach management and/or business development. Were looking for self-starters who thrive on delivering tangible results. If you have the entrepreneurial drive to create meaningful impact, wed love to hear from you. To apply, send your updated resume and a statement of suitability letter to us today!

Develop and maintain strong relationships with key customers.Address customer concerns, inquiries, and complaints in a timely and professional manner.Serve as the main point of contact for clients and ensure their needs are met.Identify opportunities for upselling or cross-selling additional products or services.Track customer satisfaction and follow up to ensure issues are resolved.Collect feedback from customers to improve products and services.Collaborate with sales, marketing, and support teams to provide a seamless customer experience.Monitor customer accounts and ensure they are receiving appropriate services.Prepare and present reports on customer relationships, satisfaction, and performance metrics.

Votiko Solutions Private Limited - Building Careers, Linking Talent Across the Country Type: International Call Center BPO Role: Call Center Representatives Enhance Your Journey! Remote Work - Capitalizing on Opportunities Throughout India About Us: Welcome to Votiko Solutions, a leader in the industry and the ideal representation of the finest call center experience. In addition to providing outstanding customer engagement, we are committed to fostering personal development. Become part of our vibrant team, where your talents are not only acknowledged but honored, and your path to success transforms into our collective story. Job Overview: In the position of a Call Center Executive, you are essential in providing exceptional service. From the convenience of your residence, participate in telemarketing, oversee various inbound and outbound calls, and deliver exceptional customer assistance. Votiko offers a welcoming atmosphere where your professional dreams have limitless chances to thrive. Duties and Responsibilities: Please provide the text you would like me to paraphrase. Engage in telemarketing efforts - generating leads, setting appointments, conducting surveys, and performing verifications. Sure! Please provide the text you would like me to paraphrase. Handle incoming and outgoing calls for B2B and B2C customers. Could you please provide the text you would like me to paraphrase? Deliver outstanding customer assistance via phone, email, and live chat. It seems like you haven't provided the text you want me to paraphrase. Please share the text, and I'll be happy to help! Independently work to exceed performance goals. Sure! Please provide the text you would like me to paraphrase. Sure! Please provide the text you'd like me to paraphrase. At least 3 years of experience in a global call center setting. Sure! Please provide the text you would like me to paraphrase. Fluency in English combined with outstanding communication abilities.

Our office work will be in Bhopal, I have to work in MP

The Client Support Executive is responsible for: Providing customer service and support in the mutual funds/Stocks Investments. This role involves addressing client inquiries, resolving issues, and ensuring clients have a thorough understanding of the firms mutual fund products and Stocks services. WhatsApp Client Support handling On call discussion with clients for any update/query/informationProvide services-related facts/answers to clients after discussion with the Operations team or as guided by the team head Point of contact for clients for any query regarding investment status, reports, transactions status, upcoming investments, documents requirements, etc.Patiently reverting WhatsApp communications or on calls.

We are looking 100 number of Freshers for the New Openings,1. All interviews would be Face-2-Face2. Fresher candidates only.3. Graduation is mandatory (2020, 21, 22 & 2023 Passed out candidates only)Age below 25 years4. Bike and license mandatory.5. Salary: CTC 2.40L. Monthly Take home: 15000. Incentive Up to 60,000 per month.

Key Responsibilities:Coordinate with sales team, clients, and internal departmentsPrepare and share quotations, proposals, and sales documentsFollow up with customers on inquiries, offers, and ordersMaintain sales records, MIS reports, and customer databasesTrack orders from confirmation to dispatch and deliveryCoordinate with accounts for invoicing, payments, and collectionsSupport sales team in achieving monthly and quarterly targetsHandle customer communication via email, phone, and WhatsAppMaintain CRM / Excel sheets and update lead status regularly Skills & Competencies:Good communication & coordination skillsStrong follow-up and organizational abilityProficiency in MS Excel, Word, Email & CRM systemsAbility to multitask and work under pressureCustomer-focused and detail-oriented Preferred Industry Experience:ManufacturingSolar / Power / ElectricalsFMCG / TradingReal Estate / ProjectsB2B Sales environment Working Details:Working Days: 6 days a weekShift: Day shiftReporting to: Sales Manager / Business Head

Position: Customer Service Associate (M / F)Experience: Freshers can applySalary 10-12kPreferred: Local candidateQualification Required: Diploma / Degree / Certification in ComputersKey Requirements: Good communication and convincing skills in English Basic knowledge of E mail and MS ExcelJob Responsibilities: Contact potential or existing customers to inform them about Contact potential or existing customers to inform them about products or services using scripts products or services using scripts Answer customer questions regarding products or the company Answer customer questions regarding products or the company Ask questions to understand customer requirements and close Ask questions to understand customer requirements and close salessales Direct prospects to the field sales team when required Direct prospects to the field sales team when required Enter and update customer information in the database Enter and update customer information in the database Take and process orders accurately Take and process orders accurately Handle customer grievances to maintain Handle customer grievances to maintain the companys reputation the companys reputation Keep records of calls, sales, and other useful information Keep records of calls, sales, and other useful information Conduct research to support ongoing lead generation efforts. Conduct research to support ongoing lead generation efforts.