job description for voice process executive
job profile: voice process executive
position: customer support voice process
location: bengaluru, ka
job mode: work from office
notice period: immediate joiners preferred
job description
we are hiring enthusiastic and customer-focused voice process executives for leading brands. the ideal candidates should have excellent communication skills, the ability to handle inbound and outbound calls professionally, and a customer service-oriented mindset. candidates with prior bpo or customer interaction experience will be preferred.
job responsibilities
handle customer calls (inbound and/or outbound) efficiently and professionally.
understand customer queries, provide accurate information, and resolve issues.
work in rotational shifts with weekly offs as per process requirements.
eligibility criteria
experience: open to both freshers and experienced candidates.
language skills: must be fluent in english; fluency in hindi is an added advantage.
work schedule:
5 days a week in international process
6 days a week in domestic process, with rotational or fixed shifts depending on the assignment; rotational week offs may apply.
cab facility: two-way cab available for candidates within a 25 km radius of the office (where applicable).
salary range:
freshers �� ��25,000 - 26,000 ctc (20,000 - 21,000 take-home).
Experience
0 - 5 Years
No. of Openings
100
Education
Higher Secondary, Secondary School, B.A, B.C.A, B.B.A, B.Com, B.Ed, B.Sc, B.Tech, Any Bachelor Degree
Role
Customer Support Representative
Industry Type
Call Centre / BPO / KPO / ITES / LPO
Gender
[ Male / Female ]
Job Country
India
Type of Job
Full Time
Work Location Type
Work from Office