Hiring For Higher Secondary Freshers - Customer Service Representative

Job Description for Voice Process Executive

Job Profile: Voice Process Executive

Position: Customer Support Voice Process

Location: Bengaluru, KA

Job Mode: Work from Office

Notice Period: Immediate Joiners Preferred

Job Description

We are hiring enthusiastic and customer-focused Voice Process Executives for leading brands. The ideal candidates should have excellent communication skills, the ability to handle inbound and outbound calls professionally, and a customer service-oriented mindset. Candidates with prior BPO or customer interaction experience will be preferred.

Job Responsibilities

Handle customer calls (inbound and/or outbound) efficiently and professionally.

Understand customer queries, provide accurate information, and resolve issues.

Work in rotational shifts with weekly offs as per process requirements.

Eligibility Criteria

Experience: Open to both freshers and experienced candidates.

Language Skills: Must be fluent in English; fluency in Hindi is an added advantage.

Work Schedule:

5 days a week in International Process

6 days a week in Domestic Process, with rotational or fixed shifts depending on the assignment; rotational week offs may apply.

Cab Facility: Two-way cab available for candidates within a 25 km radius of the office (where applicable).

Salary Range:

Freshers - -25,000 - 26,000 CTC (20,000 - 21,000 take-home).

• Experience

  0 - 5 Years

• No. of Openings

  100

• Education

  12th Pass

• Role

  Customer Support Representative

• Industry Type

  Call Centre / BPO / KPO / ITES / LPO

• Gender

  [ Male / Female ]

• Job Country

  India

• Type of Job

  Full Time

• Work Location Type

  Work from Office