Customer Support Job Vacancies in Panchkula

This is an 3-6 months Internship. (depending on performance and availability)Strong customer service orientation with a problem-solving mindsetAbility to interact professionally with clients and understand their needsExperience in handling feedback and resolving concerns effectivelyExcellent verbal and written communication skillsBasic computer literacy; own laptop preferred but not mandatory

We are currently seeking motivated individuals to join our dynamic team as Service Coordinators. This role offers an exciting opportunity to contribute to the growth and success of our sales efforts in the field of smart solutions. The Service Coordinator will play a crucial role in supporting our sales team by providing essential administrative and operational assistance.Role and Responsibilities:Co-ordinating for post service activities like delivery confirmation, engineer planning, installation scheduling, Complaint calls, Replacements or any other service call.Day to day reporting to service head for all cases.Liasoning between other departments and the client to provide the service most suitable to the clients needs, cost and time restraints.Over the phone, handle the installation procedure and any complaints.Create a stock report and make the necessary updates.Stay up-to-date on product knowledge and technical solutions to provide informed supportManage and prioritize workflows to ensure timely resolution of service requests.Coordinate service requests from customers, including scheduling, dispatching, and follow-up.Identify and pursue lead generation opportunities to drive new business growth.Requirements:Bachelor's degree in Electronics or Electrical Engineering, Business Administration, Marketing or a related field.1-2 years of experience in a customer-facing role, service coordination or customer support role in IFPDs, UPS, Solar industry prefer female candidates.Excellent communication, interpersonal, and problem-solving skills.Ability to work in a fast-paced environment, prioritize tasks, and meet deadlines.Strong knowledge of electronic products and Smart Education technology Solutions (desirable).Strong attention to detail and accuracy.Strong customer service skills, with the ability to empathize with customers and resolve issues effectively.Join ONFINITY TECHNOLOGIES and be part of a forward-thinking team dedicated to delivering innovative smart solutions to educational institutions. Apply now and embark on an exciting career journey with us!

Were Hiring: Customer Care Executive Panchkula, Haryana Are you looking to kick-start your career or grow in the BPO/Banking/Telecom sector? We are hiring Business Associates (Male & Female) for our growing team in Panchkula!Whether youre a fresher or have prior experience in call centers, banking, or telecom, this is a great opportunity to join a dynamic workplace with long-term growth potential. Job Details: Location: Panchkula, Haryana Schedule: 9-hour Day/Night Rotational Shifts (weekly) Working Days: 6 Days a Week 1 Week Off Job Type: Full-time, Permanent Salary: 15,000 16,500/month Benefits: Flexible Schedule Paid Sick Time Shift Allowance Night Allowance Hiring Criteria: Qualification: Graduate in any field / 3-year diploma after 12th Experience: Fresher or experienced in Call Center/Banking/Telecom Communication: Good written English & proficient in Hindi/English (verbal) Typing Speed: 2530 WPM Typing Accuracy: 85% Email Writing Skills required If youre driven, detail-oriented, and ready to work in a fast-paced environment, apply now and be part of our dynamic team!

Job descriptionHiring Criteria for Business Associates Qualifications: Graduation in any field /3 years diploma after 12th. Fresher / Experienced candidate in call centre/banking/Telecom Good written communication skills in English Language -Hindi & English Proficient (Verbal) Typing Speed -25 -30 words per min Typing accuracy 85%Email writingCurrently hiring for male/Female candidates batch6 days working/one week off9 hrs Day and night weekly rotational shift ( night allowance will be provided ) be provided.Job Types: Full-time, PermanentPay: 15,000.00 - 16,500.00 per monthBenefits:Flexible schedulePaid sick timeSchedule:Day shiftMorning shiftNight shiftRotational shiftSupplemental Pay:Shift allowanceLocation:Panchkula, Haryana (Preferred)Work Location: In personOpenApplication SettingsApplication methodEmailRequire resumeYesApplication updatesshivangi@scalinservice.com

For Panchkula:Training days : 3 weeksTraining candidate stipend : Rs.8000Hiring Criteria for Business Associates Qualifications: Graduation in any field /3 years diploma after 12th. Fresher / Experienced candidate in call centre/banking/Telecom Good written communication skills in English Language -Hindi & English Proficient (Verbal) Typing Speed -25 -30 words per min Typing accuracy 85%Email writing Currently hiring for male candidates batch6 days working/one week off9 hrs Day and night weekly rotational shift ( night allowance will be provided ) be provided.For Noida sector 127 :*Qualification - Undergraduate (Minimum 6 Month BPO experience) / Graduate (Fresher)*Salary - upto 17,500/- PM + Incentive + Joining Bonus *6 days working*Hindi/ english speaking candidates and Fresher & Experience both candidates can apply*Were providing the free pick & drop shuttle facilities from Sector - 59 metro station, sec-52 metro station, city centre metro station, golf course metro station, sec-37 botanical garden bus stand, okhla bird sanctuary metro station.

- Handle inbound/outbound calls from clients- Provide emotional support and guidance to clients- Assess clients' concerns and provide appropriate solutions- Maintain accurate records of client interactions- Collaborate with team members to achieve goals- Generate new business leads and convert them into sales- Build and maintain relationships with clients via phone calls- Meet and exceed monthly sales targets- Research and stay up-to-date on industry trends and competitor activity- Collaborate with team members to achieve sales goals

Job descriptionThis is a full-time on-site role for a customer care Specialist located in our office in Chandigarh/Panchkula. As a Customer Care Specialist, you will be responsible for delivering excellent customer support, ensuring customer satisfaction, handling customer inquiries and complaints, and providing a positive customer experience. You will use your phone etiquette skills & Email communication skills to communicate effectively with customers and resolve any issues they may have.Company Website: www.tattvaspa.comKey Responsibilities:Diligent management of all customer communication points including calls, emails, social media messages, google listing messages.Drive adoption and utilization of CRM platform, including reporting and dashboard analysis for tracking key business metricsBe the voice of Tattva Wellness and first point of contact for all in-coming queries (through calls, website and social media)Establish rapport with guests maintaining good customer relationship and handle all guest complaints, requests and enquiries on Spa services, whilst following up with prompt feedback Schedule appointments for guests in an efficient manner through booking toolsDevelop understanding of beauty and spa business (therapies and its advantages) and be able to guide guests on the sameActively seek guest feedback and maintain records of the same while escalating to the relevant internal teams for service or process improvementActively track all social media for guest feedbackPromote memberships and manage membership queries. Promote Gift vouchers and manage related queriesWork closely with the marketing and sales team to plan and execute strategy for customer care to achieve business goals.

We're hiring for international BPO Voice PROCESSWork from office at Mohali( Hindi speakers , don't apply here )INTERESTED CANDIDATES CAN CALL OR WHATSAPP +919171286541Eligibilities - fresher , graduate , under graduate with experience or freshers with exellent comms can apply*Candidates should have excellent communication skills in English*Candidates should be comfortable with night or rotational shifts

We are looking 100 number of Freshers for the New Openings,1. All interviews would be Face-2-Face2. Fresher candidates only.3. Graduation is mandatory (2020, 21, 22 & 2023 Passed out candidates only)Age below 25 years4. Bike and license mandatory.5. Salary: CTC 2.40L. Monthly Take home: 15000. Incentive Up to 60,000 per month.

We are looking for a Customer Care Executive. As a Customer Care Executive, you will be responsible for providing exceptional customer service and support to our clients and candidates. This is a full-time position based in Mohali, Punjab, India. It is an entry-level role suitable for freshers.Additional Information:International voice/non-voice processLocation: Mohali/Chandigarh(Work from office)Rotational shift(major evening and night)Salary: 18k-36k ctc,depends on your skillsetCabs available.5 days workingQualifications and SkillsExcellent communication skills, both verbal and writtenStrong customer service orientation and problem-solving abilitiesAbility to multitask and prioritize tasks effectivelyAttention to detail and accuracy in data entryProficiency in using customer relationship management (CRM) softwareAbility to work independently as well as in a team environmentBasic knowledge of the recruitment industry is a plusFamiliarity with social media platformsRoles and ResponsibilitiesHandle incoming calls, emails, and chat inquiries from clients and candidatesProvide information and assistance regarding recruitment processes, job opportunities, and candidate profilesResolve customer inquiries and complaints in a timely and efficient mannerMaintain accurate and up-to-date customer records in our databaseCollaborate with the recruitment team to identify and address client and candidate needsCoordinate and schedule interviews between clients and candidatesFollow up with clients and candidates to ensure satisfaction and gather feedbackStay updated on industry trends, recruitment best practices, and company servicesProvide support to other departments as needed

Hiring for International processDesignation- Customer Care RepresentativeJob Location- Panchkulashift: Rotational/ 5 days working

Required Customer Care Executive In Voice ProcessMin Qualification : 12th PassedAge :22 Years - 36 YearsShift :09 Hrs (Rotational)Salary 1,50 LPA - 3 LPAMust Have Good Communication Skills In English. Only Apply If You Are Able To Crack Interview In English Language.Cab Pick & Drop Facility AvailableNo Charges Direct Joining

Generating leads for the sales team. Contact potential and existing customers by phone to inform them of their company's products, services and offers. Also receive phone calls of people responding to direct marketing and advertising campaigns.

Connect and engage with pre-generated leads via outbound calls (approx. 80-100 calls)Reach out to new customers and explain to them the benefits of FCIInitiate repeat sales by follow up phone calls from new customersDevelop in-depth knowledge of products and services to make suitable recommendations based on customer needsContinually meeting or exceeding daily and monthly targets with respect to call volume and salesAchieve sales targets by new customer acquisition and ensure growth/revenue from existing customersDesired Skills :- Prior experience in sales/business development/voice process will be preferred Solution-oriented with effective problem-solving skills Knowledge of various online portals will be an added advantage

Welcoming the guests.Doing regular callings and taking feedbacks from the clients.

Job description:We are currently seeking motivated individuals to join our dynamic team as Service Coordinators. This role offers an exciting opportunity to contribute to the growth and success of our sales efforts in the field of smart solutions. The Service Coordinator will play a crucial role in supporting our sales team by providing essential administrative and operational assistance.Role and Responsibilities:Co-ordinating for post service activities like delivery confirmation, engineer planning, installation scheduling, Complaint calls, Replacements or any other service call.Day to day reporting to service head for all cases.Liasoning between other departments and the client to provide the service most suitable to the clients needs, cost and time restraints.Over the phone, handle the installation procedure and any complaints.Create a stock report and make the necessary updates.Stay up-to-date on product knowledge and technical solutions to provide informed supportManage and prioritize workflows to ensure timely resolution of service requests.Coordinate service requests from customers, including scheduling, dispatching, and follow-up.Identify and pursue lead generation opportunities to drive new business growth.Requirements:Bachelor's degree in Electronics or Electrical Engineering, Business Administration, Marketing or a related field.1-2 years of experience in a customer-facing role, service coordination or customer support role in IFPDs, UPS, Solar industry prefer female candidates.Excellent communication, interpersonal, and problem-solving skills.Ability to work in a fast-paced environment, prioritize tasks, and meet deadlines.Strong knowledge of electronic products and Smart Education technology Solutions (desirable).Strong attention to detail and accuracy.Strong customer service skills, with the ability to empathize with customers and resolve issues effectively.Join ONFINITY TECHNOLOGIES and be part of a forward-thinking team dedicated to delivering innovative smart solutions to educational institutions. Apply now and embark on an exciting career journey with us!

Sales Coordinators- Female candidatesWe are currently seeking motivated individuals to join our dynamic team as Sales Coordinators. This role offers an exciting opportunity to contribute to the growth and success of our sales efforts in the field of smart solutions. The Sales Coordinator will play a crucial role in supporting our sales team by providing essential administrative and operational assistance.Role and Responsibilities: Identifying and prospecting potential clients in the educational sector, particularly schools, colleges, and educational institutions. Creating persuasive proposals, quotes, and presentations tailored to the needs of educational clients. Maintain accurate records of customer interactions, sales leads, and conversions using our CRM system. Handle customer inquiries, provide product information, and resolve issues in a professional and courteous manner. Collaborating on marketing initiatives aimed at promoting our smart solutions to educational institutions. This may include event coordination and executing targeted marketing campaigns. Working closely with various departments such as marketing, product development, and customer service to align sales strategies with overall company objectives. Managing the schedules and appointments of the sales team, coordinating travel arrangements, and organizing sales meetings and events. Receive and respond to sales leads via phone, email, or chat, and coordinate with the sales team to ensure timely follow-up. Address and resolve customer complaints in a timely and satisfactory manner, ensuring customer satisfaction and loyalty.Requirements:- Bachelor's degree in Electronics or Electrical Engineering, Business Administration, Marketing or a related field.- 1-2 years of experience in a customer-facing role, preferably in sales, customer service, or marketing prefer female candidates.- Excellent communication, interpersonal, and problem-solving skills.- Ability to work in a fast-paced environment, prioritize tasks, and meet deadlines.- Strong knowledge of electronic products and Smart Education technology Solutions (desirable).- Proficient in CRM software and Microsoft Office applications.Skills & Competencies:- Excellent communication and interpersonal skills.- Strong problem-solving and analytical skills.- Ability to work under pressure and meet sales targets.- Strong customer focus and service-oriented mindset.- Ability to learn quickly and adapt to new products and technologies.Join ONFINITY TECHNOLOGIES and be part of a forward-thinking team dedicated to delivering innovative smart solutions to educational institutions. Apply now and embark on an exciting career journey with us!Job Type: Full-time

Hiring for International processDesignation- Customer Care RepresentativeJob Location- Panchkulashift: Rotational/ 5 days working