Customer Support Job Vacancies in Coimbatore

We are looking for a Customer Support Executive to join our team in Coimbatore. In this role, you will be the first point of contact for customers, helping them with their inquiries and ensuring a positive experience with our services.**Key Responsibilities:**- **Assist Customers:** Respond to customer queries via phone, email, or chat, providing accurate information and solutions. Your main goal will be to resolve issues efficiently and effectively.- **Documentation:** Maintain records of customer interactions and transactions. This will help track issues and ensure continuity of service for customers.- **Feedback Collection:** Gather customer feedback to help improve our products and services. Your insights will play a vital role in enhancing the customer experience.- **Collaboration:** Work closely with other team members and departments to resolve customer issues and improve service delivery. Effective teamwork is essential for success in this role.- **Product Knowledge:** Stay updated on our products and services to provide the best support. A deep understanding will enable you to assist customers better.**Required Skills and Expectations:**A successful candidate will have excellent communication skills, both verbal and written, to interact effectively with customers. A friendly and patient attitude is essential to help build trust. You should be detail-oriented, capable of maintaining accurate records and following up on outstanding issues. Strong problem-solving skills are important to handle customer complaints and inquiries effectively. The ideal candidate is a quick learner who can adapt to various situations, and previous experience in customer service, while helpful, is not required. A minimum of a 12th-grade education is necessary for this position.

As a BPO Customer Support Executive, you will play a vital role in ensuring customer satisfaction and addressing their needs. You will be based in Coimbatore and work full time in the office. This role is ideal for candidates with 0 to 2 years of experience and offers opportunities for growth and learning.**Key Responsibilities:**- **Responding to Customer Queries:** Address customer questions and concerns via phone, email, or chat, ensuring that all interactions are handled with professionalism and empathy.- **Problem-Solving:** Identify and resolve customer issues by listening carefully and providing appropriate solutions, while ensuring a smooth customer experience.- **Documentation:** Maintain accurate records of customer interactions and transactions in the system for future reference and to help improve services.- **Feedback Collection:** Gather customer feedback after interactions to identify areas for improvement and communicate these insights to management.- **Product Knowledge:** Stay updated on the companys products and services to provide accurate information and support to customers.**Required Skills and Expectations:**- Strong communication skills, both verbal and written, to convey information effectively to customers.- A basic understanding of customer service principles and a positive attitude toward helping others.- Ability to handle challenging situations calmly and professionally.- Proficiency in using computers and customer management software.- A strong willingness to learn and adapt in a fast-paced environment.- Educational qualifications should include any degree such as B.A, B.C.A, B.B.A, B.Com, B.Sc, B.E, or relevant diplomas.

We are looking for a Customer Support Executive to join our team in Coimbatore. This position is for individuals who are eager to help customers and resolve their inquiries effectively. The role is suitable for male candidates with 0 to 3 years of experience, and it requires you to work from our office on a full-time basis.**Key Responsibilities:**- **Assist Customers with Inquiries:** Respond promptly to customer queries via phone, email, or in-person, ensuring they receive accurate information and support.- **Resolve Issues:** Identify and troubleshoot customer problems, providing effective solutions and ensuring customer satisfaction.- **Maintain Records:** Keep detailed records of customer interactions and service requests in our system for future reference and quality assurance.- **Follow-Up:** Ensure timely follow-up on customer issues and queries, enhancing their overall experience and building strong customer relationships.- **Provide Feedback:** Share customer feedback with the team to help improve services and products based on customer insights.**Required Skills and Expectations:**- Strong communication skills to convey information clearly and effectively to customers.- Good problem-solving abilities to quickly address customer concerns and develop solutions.- Basic technical understanding of our products or services is preferred to assist customers accurately.- Must be a team player who can work collaboratively with colleagues to enhance the customer experience.- A positive attitude and a willingness to learn are essential for success in this role.

We are looking for a dedicated and friendly Customer Support Executive to join our team. This is a part-time position that allows you to work from home. Freshers are encouraged to apply, making this a great opportunity for those starting their careers.**Key Responsibilities:**- **Responding to Customer Inquiries:** Handle customer questions and concerns via phone, email, or chat, ensuring prompt and friendly responses.- **Providing Product Information:** Explain our products and services to customers, helping them understand features and benefits to enhance their experience.- **Managing Customer Accounts:** Assist customers with managing their accounts, including updates and changes, ensuring their information is accurate and secure.- **Resolving Issues:** Address any problems or complaints that customers may have. Work towards a quick and effective solution to ensure customer satisfaction.- **Documenting Interactions:** Keep detailed records of customer interactions and transactions in our system for future reference and to help improve services.**Required Skills and Expectations:**Candidates should have a positive attitude and excellent communication skills, both written and verbal. Attention to detail is important, as you will need to manage customer accounts accurately. The ability to multitask and manage time effectively is essential in a fast-paced environment. Since this role is for females only, we expect candidates to demonstrate a professional demeanor and good teamwork skills, even while working independently from home. A pass in the 10th grade is required.

We are looking for a BPO Telecaller to join our team in Coimbatore. In this role, you will be responsible for engaging with customers and promoting our services. You will need good communication skills and a proactive approach to problem-solving.**Key Responsibilities:**- **Making Outbound Calls:** You will initiate calls to potential and existing customers to discuss our products and services.- **Providing Information:** You will explain our offerings, address inquiries, and provide detailed information to assist customers in making informed decisions.- **Customer Assistance:** You will support customers by resolving any issues they might have and ensuring they have a positive experience.- **Maintaining Records:** You will document customer interactions and update records in our database to keep track of communications and follow-ups.- **Meeting Targets:** You will strive to meet daily and monthly targets for call volume and sales, contributing to the team's success.**Required Skills and Expectations:**- Strong verbal communication skills are essential for interacting effectively with customers.- A positive attitude and a willingness to learn are crucial for succeeding in this role.- Basic computer skills are necessary for using software to log calls and manage customer information.- Prior experience in a customer service role or telecalling is preferred but not mandatory; freshers are welcome to apply.- You should be comfortable working in an office environment and able to work full time.

We are looking for a motivated Tele Caller to join our team in Coimbatore. This is a full-time position where you will work from home. The ideal candidate will have a basic understanding of telecalling and a passion for engaging with customers.**Key Responsibilities:**- **Making Outbound Calls:** You will reach out to potential clients or customers to provide information, promote products, and gather feedback.- **Maintaining Customer Records:** Keeping accurate and up-to-date records of customer interactions and details in our database is essential for tracking sales and follow-ups.- **Responding to Inquiries:** You will answer any questions customers may have, providing clear and helpful information to resolve their concerns and encourage sales.- **Achieving Sales Targets:** You will work towards meeting daily or weekly sales goals, which could involve making a certain number of calls or securing sales appointments.- **Reporting Outcomes:** You will need to report your daily activities and results to the management, helping in strategizing for improved performance.**Required Skills and Expectations:**- **Good Communication Skills:** You should be able to speak clearly and effectively, making a positive impression on customers.- **Basic Computer Knowledge:** Familiarity with computers and basic software is necessary for recording information and communicating.- **Self-Motivated:** Being able to work independently and manage your time effectively is crucial for remote work success.- **Positive Attitude:** A friendly and outgoing personality helps in building rapport with customers and achieving better results.

As a Tamil Telecaller based in Coimbatore, India, you will be responsible for making outbound calls to potential customers in Tamil, promoting products or services, and generating leads for the company. Your key responsibilities will include engaging with customers in a professional manner, explaining product or service offerings effectively, and recording customer information accurately in the database. To excel in this role, you should have excellent communication skills in Tamil, be persuasive and able to handle objections, possess good listening skills, be proficient in basic computer applications, and have a positive attitude towards sales targets. A 12th pass qualification and 0-2 years of experience in a similar role are required. This full-time position will require you to work from the office, and we are specifically looking for female candidates to join our team.

Automobile Industry Supervisor - immediately Location:Coimbatore, GKR Nagar ChinniyampalayamExperience Required:Minimum 1 to 3 years of experience in automobile workshop supervision or related rolesJob Summary:We are looking for a skilled and responsible Automobile Supervisor to oversee daily workshop operations for premium vehicles. The ideal candidate should possess strong technical knowledge, team management skills, and the ability to ensure timely and high-quality service delivery.Key Responsibilities:Supervise daily activities of technicians, painters, tinkerers, and polishing staffEnsure all service and repair work meets quality standards and timelinesManage job allocation, workflow, and manpower planningMaintain workshop discipline, safety, and cleanlinessConduct quality checks and final inspection before vehicle deliveryCoordinate with customers and management on job status and requirementsMonitor tools, materials, and inventory usageTrain and mentor junior staff and techniciansRequired Skills:Strong technical knowledge of automobile repair and service processesAbility to lead and motivate a teamGood communication and coordination skillsBasic computer knowledge for job card and record maintenanceCustomer-handling experience preferredWorking Hours:9:00 AM 7:00 PMSalary Range:20,000 35,000 per month (based on experience and performance)Benefits:Opportunity to work with premium and luxury vehiclesContact:8220799923

Job Title: Telecalling ExecutiveCompany: Lokankara Business SolutionsLocation: Gandhipuram Job Type: Full-timeJob Summary:We are seeking a motivated and energetic Telecalling Executive to join our team at Lokankara Business Solutions. The ideal candidate will be responsible for handling outbound and inbound calls, explaining our products/services to customers, generating leads, and ensuring excellent customer experience.Key Responsibilities:Make outbound calls to prospective customers and explain company services.Handle inbound customer inquiries and provide information promptly.Generate leads and follow up to convert them into sales.Maintain a database of calls and customer interactions.Meet daily/weekly/monthly call and sales targets.Build and maintain positive relationships with customers.Report daily progress to the team leader/manager.Key Skills Required:Good verbal communication skills in [English/Hindi/Regional Language as per requirement].Basic computer knowledge (MS Office, CRM software).Ability to convince and handle rejections professionally.Positive attitude, self-motivated, and target-oriented.Team player with good interpersonal skills.Qualifications:Minimum 12th Pass / Graduate preferred.Prior experience in telecalling, telesales, or customer service is an advantage (freshers can also apply).

We are looking for enthusiastic and customer-focused individuals to join our dynamic BPO team. The Customer Service Representative will handle inbound and/or outbound calls, emails, or chat support to assist customers with inquiries, provide product/service information, resolve issues, and ensure a positive customer experience.We are looking for enthusiastic and customer-focused individuals to join our dynamic BPO team. The Customer Service Representative will handle inbound and/or outbound calls, emails, or chat support to assist customers with inquiries, provide product/service information, resolve issues, and ensure a positive customer experience.

Job Title: Customer Care Executive (Female Candidates Only)Job Type:Full-timeWith Stay (Free Food & Accommodation) OR Without Stay (optional based on candidate preference)About the Company:Thatha Patti Elders Foundation is one of the leading and premium Elder Care Service Centers in Coimbatore. We specialize in providing Home Care and Nursing Care Services for elders across all major cities in Tamil Nadu. Join us to be part of a team that cares and makes a difference in the lives of senior citizens.Job Summary:We are looking for a friendly and professional Customer Care Executive (Female) who will be the primary point of contact for customers, handling inquiries, explaining services, and ensuring excellent customer satisfaction.Key Responsibilities:Handle inbound and outbound customer calls professionally.Respond to customer inquiries and provide complete service information.Understand customer needs and provide appropriate solutions.Follow up with customers regarding service updates and feedback.Maintain accurate customer records and call logs.Coordinate with service teams and management to address customer concerns.Achieve monthly call targets and service goals.Ensure customer satisfaction and build long-term relationships.Key Skills Required:Excellent communication and listening skills (Tamil fluency required, English is an advantage).Customer service-oriented mindset.Ability to handle challenging situations calmly and professionally.Good computer and basic MS Office skills.Friendly, polite, and problem-solving attitude.Salary & Benefits:Basic Salary: Starting from 12,000 per monthIncentives: Attractive incentives based on performanceAccommodation & Food: Free for candidates opting for stayCareer Growth: Opportunity to grow within the organization based on performanceContact Details to Apply: Phone: 8190900087 Email: info@thathapatti.com Website: www.thathapatti.com

managing schedules, preparing reports, processing orders, and communicating with clients, This role requires strong organizational, communication, and problem-solving skills to provide the operational backbone for the sales team* ondipudur surrounding 10 km candidates' only apply for this job

Job descriptionWe are looking at hiring an energetic and detail-oriented Sales Coordinator/Wedding Planner to assist clients in coordinating and executing successful weddings & events.The Wedding Planner will be responsible for communicating with the client end to end and executing as per their vision of the wedding.Responsibilities-In-depth knowledge of the weddings and social events industry and current ongoings in the Indian and global wedding scenario.-Possess an understanding of luxury and have a strong sense of international and Indian aesthetics in the weddings and events business.- Research on upcoming wedding trends, designs/Decor Solutions & New Vendors.-Have the ability to expand and develop the client and vendors database through networks of his/her own.-Meet couples/ clients to understand their needs, and vision and present ideas and solutions to their requirements.-Have an eye for detail during planning as well as execution and ensure all clients requirements are met and exceeded.- Having knowledge of colours, wedding trends, understand various religious customs.-Ability to plan and execute all the stages of a wedding starting from the business development stage, to pitching, budgeting, closures, planning, designing and producing.- Good at presentations (Customized & Experience based) and excel sheets (Production, Dcor, Technical, Floral, Artist, Showflow lists) as per wedding requirement. Maintaining a detailed and accurate record of all client details and communications- Coordination with all external vendors & ensure timely execution of all events.-Optimization of resources through cost Reduction Measures. The sole responsibility for the wedding business.-Should be a team player and ability to lead a team.- Deal with any difficulties that occur before, during, and after

ITES and BPO Voice and Non Voice Process Domestic and International Voice Process ,

Clarity App is hiring for the role of Customer Support Representative!Responsibilities of the Candidate:Conduct sessions with users via phone calls and chat, offering emotional support.Engage with users empathetically and professionally, ensuring they feel heard and supported.Requirements:A graduate in any discipline.Strong communication skills, with a preference for individuals with an extroverted personality who can easily connect with others.Benefits:Remote Work: The flexibility to work from the comfort of your home.Flexible Hours: Choose working hours that suit your schedule.Meaningful Impact: Play a role in making a difference by offering essential emotional support to those in needSteps to follow:1. Download the Clarity App from the Play Store:https://play.google.com/store/apps/details?id=com.weheal.weheal2. Create your profile in the app.3. Verify yourself in the app and start earning.Once you're all set, our team will provide the necessary training materials.Note- Clarity app is only available on Google Play Store.

Infinity Communications is a customer support and feedback collection company specializing in the transport sector. We have established collaborations with renowned travel agencies across Tamil Nadu, aiming to provide exceptional customer experiences and continuously enhance our services based on valuable feedback.Job Description:Are you a skilled communicator who thrives on understanding customer needs and feedback? We're seeking a Customer Feedback Tele-caller to join our team and play a pivotal role in collecting valuable insights from our customers. As a Customer Feedback Tele-caller, you'll be responsible for conducting surveys, ensuring customer satisfaction, and helping us make informed decisions based on their feedback.Work flow - 200 to 350 calls per day (Dependent)**Female candidates would be preferred . Freshers/ Experienced candidates can apply.Key Responsibilities:Initiate outbound calls to customers to collect feedback.Conduct surveys and questionnaires to gather insights on our products/services.Actively listen to customers' opinions and concerns.Document feedback accurately in excel sheet/google sheets.Collaborate with the customer support team to address any immediate concerns.Requirements:Proven experience in customer service or telemarketing.Basic communication skills, both verbal and written.Empathetic and patient approach when dealing with customers.Strong active listening skills to understand customer feedback.Detail-oriented with the ability to document feedback accurately.High school diploma or equivalent; higher education is a plus.PC or Laptop mandatory.Benefits:Competitive salary based on term of work.Performance based salary increments.Comprehensive training in feedback collection techniques.Supportive and collaborative work environment.Career development opportunities within the company.Additional such as flexible hours and remote work options.

.To ensure a superior customer experience by providing excellent support, resolving issues, and achieving customer satisfaction. Obtaining referrals from existing customers based on the quality of service provided. Conduct market research, outreach, and lead generation activities to attract new customers and increase the customer base. Coordinate with customers to ensure timely payments, addressing any payment-related queries and ensuring prompt resolution of any issues. Work closely with vendors to confirm the accuracy of TDS (Tax Deducted at Source) deductions, ensuring compliance Work closely with internal teams, including sales and finance, to ensure seamless service delivery and customer satisfaction.

As a Sales Coordinator, your responsibilities include assisting the sales team in achieving their targets by coordinating sales-related activities, such as generating leads, contacting potential customers, and providing customer support. You will be responsible for managing and updating the CRM system with customer information and sales data. Key skills required for this role include excellent communication skills, both verbal and written, as you will be communicating with customers and the sales team on a regular basis. Strong organizational skills are also important, as you will be managing multiple

Thatha Patti Elders Foundation is a leading and premium Elder Care Service Center based in Coimbatore. We are committed to providing professional home care and nursing care services for elders across major cities in Tamil Nadu. Join our team to make a meaningful impact in elder care services.Job Summary:We are looking for enthusiastic and dedicated Female Telecallers to join our growing team. As a Telecaller, you will be responsible for reaching out to potential customers, explaining our services, and converting inquiries into service opportunities.Responsibilities:Make outgoing calls to prospective clients and explain our elder care services.Handle customer inquiries efficiently and professionally.Follow up with clients for service coordination and feedback.Maintain and update client database on a regular basis.Achieve daily/weekly/monthly call and sales targets.Coordinate with field teams for service delivery when required.Key Skills Required:Good communication and interpersonal skills (Tamil fluency preferred).Positive attitude with customer-centric approach.Ability to work independently and as part of a team.Basic knowledge of MS Office (optional but preferred).Qualifications:Education: Any Degree / Diploma (No specific educational background required if communication skills are strong).Experience: Fresher or Experienced candidates can apply.Gender: Female candidates only.Salary & Benefits:Basic Salary: Starting from 12,000 per monthIncentives: Attractive performance-based incentivesAccommodation & Food: Free for candidates opting for stayGrowth: Opportunities for career growth and promotion within the organization