Customer Support Job Vacancies in Bangalore

Role Dedicated Customer Support in a World-Class Work EnvironmentPosition summaryThe fulfilment by an insurer of its obligation to receive, investigate and act on a claim filed by an insured. It involves multiple administrative and customer service layers that includes review, investigation, adjustment (if necessary), remittance or denial of the claim.Roles and responsibilities:Understand the basic professional standards and established procedures, policies before taking action and making decisions.Processing claims and handling calls, as per the process guidelines.Adhering to the service level and understanding Quality & Auditing parameters.Assume responsibility for work and coordinating efforts.Meeting assigned productivity goals.Adhere to attendance and punctuality norms.Acquiring knowledge & skills of related areas of the process.Interpersonal relationship at work with peers, supervisors and should not have any recorded instance of misconduct.Eligibility Criteria:Should be flexible to work in US Night Shifts and Rotational Shifts10+2,10+3, Any Graduates, and are eligible to applyMax age Limit - 26 YearsNOTE : No BE/B.Tech No Post GraduationBenefits:Two-way cab facility5-day work week with 2 weekly offsAttractive incentives and performance-based rewardsNight shift allowanceMedical insurance& Life insurance5-STAR rated infrastructureBest Way to Apply:We encourage walk-ins (sagility Ground Floor, Surya wave tech park electronic city phase 1) or you can directly call the recruiter:Note: Our recruitment process is transparent, and we do not charge any fees from candidates at any stage. Please be cautious of any individual or organization claiming otherwise.Role: Customer Success, Service & Operations - OtherIndustry Type: BPM / BPODepartment: Customer Success, Service & OperationsEmployment Type: Full Time, PermanentRole Category: Customer Success, Service & Operations - OtherEducationUG: Any Graduate

Position: International Voice Process (Healthcare BPO)Experience:Freshers (Primary Hiring Focus)Candidates with 1-3 years of experience may also applyCTC:3.25 LPANight Shift AllowancePerformance IncentivesJob HighlightsImmediate hiring opportunity5-day work weekAttractive salary and performance incentivesTwo-way cab facilityMedical & Life InsuranceUS Night Shift / Rotational ShiftExcellent career growth in the Healthcare BPO industryWorld-class work environmentEligibility Criteria10+2, Diploma (10+3), or Any GraduateMaximum Age: 28 YearsExcellent communication skillsWilling to work in US Night Shift / Rotational ShiftImmediate joiners preferredPost graduates are not eligiblePlease Note:Freshers are currently being hired only for the International Voice Process.Candidates interested in Non-Voice or Semi-Voice roles are not eligible for this hiring drive.BE/B.Tech and Postgraduate candidates are not eligible.Key ResponsibilitiesProcess healthcare claims as per process guidelines.Deliver quality customer support and ensure customer satisfaction.Meet productivity and quality targets.Adhere to company policies and compliance standards.Maintain excellent attendance and punctuality.Collaborate effectively with team members and supervisors.

We are seeking a dedicated Customer Support Executive to join our team in Bangalore. This role is ideal for individuals who are passionate about helping customers and providing exceptional service.nnKey Responsibilities:nn- Assist Customers: You will be the first point of contact for customer inquiries, providing them with accurate information and solutions.n- Handle Complaints: Address customer complaints and issues promptly, ensuring their concerns are resolved to their satisfaction.n- Maintain Records: Keep detailed records of customer interactions and transactions to help improve service quality.n- Support Team Efforts: Collaborate with team members to enhance the overall customer experience and contribute to team goals.nnRequired Skills and Expectations:nnCandidates should possess strong communication skills to articulate information clearly to customers. A problem-solving attitude is crucial for effectively handling inquiries and complaints. Attention to detail is important in maintaining accurate records of customer interactions. We welcome applicants with 0-5 years of experience, including fresh graduates who have completed their 12th grade. A willingness to work full-time from the office is expected, and a commitment to providing outstanding customer service is essential. The ideal candidate should demonstrate empathy, patience, and a proactive approach to resolving customer issues.

We are seeking an enthusiastic Hr Recruiter Telecaller to manage both inbound and outbound communications with candidates applying for various positions. This is a full-time work-from-home opportunity based in Bangalore.In this role, key responsibilities include contacting candidates to discuss job openings, screening applications, scheduling interviews, and providing feedback. You will be expected to maintain a clear communication line with candidates throughout the recruitment process, ensuring a positive experience. Additionally, you will assist in managing follow-ups and addressing candidate inquiries efficiently.Candidates should have a minimum educational qualification of a 10th pass. We welcome individuals with 0 to 1 year of experience, making this an excellent opportunity for recent graduates or those looking to start their careers in human resources. Strong communication skills are essential, as you will be engaging with diverse individuals. Familiarity with telecalling tools or customer relationship management (CRM) systems is an advantage but not required.We expect you to be proactive, organized, and capable of managing multiple tasks simultaneously. A personal mobile device for communication is necessary. This position offers flexible timings, allowing for a work-life balance. Join us to kickstart your career and develop your skills in the HR domain.

International Voice Customer SupportQualification: PUC (+2) or any DegreeExperience: Min. 6 months in any international Voice process (No Freshers)Language: Fluent in EnglishAssessment: Versant test min 6Work Mode: Work from OfficeShifts: 24/7 Rotational 5 Days Working Rotational Week OffPerks: Two-way cab facility + 4,000 Quarterly BonusCTC: Up to 28,000/month (experienced) Take Home: Up to 23,000Quarterly Bonus :4,000/-

We are looking for a Customer Care Executive to join our team in Bangalore. The ideal candidate will have excellent communication and convincing skills, be fluent in English, Hindi, and any regional language, and possess a sales-oriented mindset. No prior experience is necessary, making this an excellent opportunity for those starting their career.Key responsibilities include effectively handling customer inquiries and providing solutions to their problems. You will be expected to meet sales targets and adopt a convincing approach to promote products or services. It will also be your responsibility to maintain positive customer relations and ensure satisfaction.To succeed in this role, you need strong communication and customer handling skills, along with the ability to work towards achieving sales targets. A convincing attitude and a proactive approach to customer service are essential. Being fluent in English and Hindi, along with proficiency in a regional language, is also important.This is a full-time office-based position. You will be required to work standard hours, with specific shift timings to be confirmed, encompassing a five-day workweek. All necessary tools and training will be provided. The work may involve use of a laptop and mobile device for daily tasks, and all candidates must possess relevant documentation as necessary. This position offers a great learning environment for new entrants to develop their careers in customer service and sales.

We are looking for a dedicated Customer Support Specialist to join our team in TC Palya Road, Bangalore. The ideal candidate will have experience in providing excellent customer service and will be responsible for ensuring customer satisfaction.Key Responsibilities:1. Customer Interaction: Communicate with customers via phone, email, or chat to understand their needs and address any inquiries or issues they might have.2. Problem Resolution: Identify problems faced by customers and provide effective solutions in a timely manner. This may involve coordinating with other departments.3. Order Management: Assist customers in placing orders, tracking shipments, and answering questions related to products or services.4. Feedback Handling: Gather customer feedback and report it to the management to help improve products and services.5. Documentation: Maintain accurate records of customer interactions and transactions to ensure complete follow-up and issue resolution.Required Skills and Expectations:The ideal candidate should have strong communication skills and the ability to work well with others in a team environment. Attention to detail and a customer-oriented mindset are essential. Candidates should be proficient in basic computer skills and have the ability to learn new software quickly. We require a female candidate with 1 to 7 years of experience in customer support or service. A minimum educational qualification of 12th grade is necessary. Candidates must be willing to work from the office in a full-time capacity.

R V GOLD COMPANY - THE GOLD ROUNDERBuild Your Career with a Trusted Name in GoldR V GOLD COMPANY is a trusted name in the gold industry, offering comprehensive solutions for all kinds of gold and precious metal requirements. We strive to provide our customers with the best possible deals and services.Our vision is to become every customer's Lifetime Gold Companion through trust, transparency, and exceptional service.EXPERIENCEFreshers & Experienced Candidates are WelcomeWe are looking for career-oriented and enthusiastic candidates with a positive attitude, willingness to learn, and the determination to contribute to both company growth and personal development.KEY RESPONSIBILITIESHandle and manage customer calls professionally.Explain the company's products and services clearly to customers.Build and maintain strong relationships with existing and prospective clients.Follow up with customers and identify potential business opportunities.Address customer queries and provide appropriate information.Maintain a positive Can-Do attitude and take initiative to achieve targets.Contribute towards customer satisfaction and overall business growth.KEY SKILLS & QUALIFICATIONSBasic computer knowledge is essential.Good communication and interpersonal skills.Customer-focused and professional approach.Positive attitude with a willingness to learn.Ability to work independently as well as in a team.Strong follow-up and relationship-management skills.Preferred ExperienceExperience in the following sectors will be an added advantage:MuthootManappuramNBFCsGold Loan CompaniesPawn Broking / Gold Buying BusinessesJewellery / Gold IndustryINTERVIEW PROCESSMultiple Rounds of InterviewCandidates who demonstrate the required skills, attitude, and potential will be considered for the next stages of the selection process.JOIN R V GOLD COMPANYIf you are ambitious, confident, and looking for an opportunity to grow your career, we would love to hear from you!Join R V GOLD COMPANY and grow with us.

As a Customer Support Executive, you will be the first point of contact for our customers, helping them with their inquiries and issues. Your role is vital in ensuring customer satisfaction and maintaining the companys reputation for excellent service.Key Responsibilities:- Respond to Customer Inquiries: Answer questions through phone, email, or chat, providing clear and accurate information to help customers with their needs.- Resolve Issues Promptly: Identify customer problems and find effective solutions, ensuring a quick resolution to enhance the customer experience.- Document Customer Interactions: Maintain detailed records of customer conversations and transactions in the system to track inquiries and issues for future reference.- Collaborate with Teams: Work closely with other departments to address challenging customer concerns, ensuring seamless service delivery.- Enhance Customer Satisfaction: Strive to exceed customer expectations in every interaction, contributing to a positive and supportive environment.Required Skills and Expectations:- Strong communication skills are essential, both verbal and written, enabling you to convey information clearly and effectively.- Good problem-solving abilities will help you think on your feet and provide solutions under pressure.- A customer-oriented attitude is crucial, as you will be helping customers navigate their issues and inquiries regularly.- Basic computer skills are necessary to operate customer support software and manage communication channels.- A team player mindset is important for collaborating with colleagues and ensuring a cohesive work environment.This role is ideal for individuals looking to start a career in customer service, offering an opportunity to develop professional skills in a supportive setting.

Responsibilities:* Manage customer relationships* Maintain accurate records* Meet revenue targets* Contact delinquent customers* Implement collection strategies Interested candidates can share there update resume or contact us on HR fathima 9071217789

We are looking for a Customer Support Executive who is enthusiastic and ready to help our customers with their queries. This role is perfect for individuals who are eager to learn and grow in the customer service field.Key Responsibilities:- Assist Customers: Respond to customer inquiries via phone, email, or chat, providing timely and accurate information about our products and services. This ensures a positive experience and builds customer satisfaction.- Resolve Issues: Identify and troubleshoot customer problems, guiding them through solutions step by step. Your problem-solving skills will help keep our customers happy and loyal.- Maintain Records: Document customer interactions and issues in our system. This helps the team track common problems and improve our services over time.- Follow-Up: Check in with customers who have reported issues to ensure their problems have been resolved. This shows customers that we value their experience and are committed to serving them well.- Collaborate with Team: Work closely with other team members and departments to share feedback and suggest improvements based on customer interactions. Teamwork is essential for creating an efficient support process.Required Skills and Expectations:- Strong communication skills, both verbal and written, are essential for providing clear and helpful responses to customers.- Basic problem-solving abilities to assist in resolving customer issues effectively.- A positive attitude and a patient demeanor when dealing with customer complaints or inquiries.- The ability to work in a fast-paced environment and adapt to changing situations. - Proficiency in using computers and familiarity with customer support software is a plus.

# HVAC SERVICE HEAD Location: Bangalore Experience: 10+ Years Industry: HVAC / Engineering### Key Responsibilities Lead and manage HVAC service & maintenance operations. Handle installation, commissioning, troubleshooting and breakdown maintenance. Manage Service Engineers, Technicians & Site Teams. Plan and monitor AMC & preventive maintenance activities. Handle customer complaints and ensure timely resolution. Provide technical solutions for major HVAC breakdowns. Monitor service quality, team productivity and customer satisfaction. Coordinate with clients, project, sales and technical teams. Prepare service reports, quotations and technical documentation. Ensure adherence to safety and quality standards.### Candidate Profile Diploma / B.E. / B.Tech in Mechanical / HVAC / Refrigeration or related field. 10+ years of relevant experience in HVAC Service & Maintenance. Experience in managing service teams and customer interactions. Strong knowledge of HVAC systems, troubleshooting and maintenance. Excellent leadership, communication and problem-solving skills. Willingness to travel to customer/site locations as required.### Interested?Please share your updated CV + Current CTC + Expected CTC + Notice Period. If you have strong HVAC Service leadership experience and are looking for a senior opportunity in Bangalore, this role could be a good fit.

URGENT HIRING CUSTOMER SUPPORT REPRESENTATIVE Location: Koramangala (Work From Office)

As a BPO Telecaller, you will play a crucial role in communicating with customers and providing them with information about our services. Your main goal will be to address customer inquiries, resolve issues, and promote our offerings through calls.Key Responsibilities:- Customer Interaction: Make outbound calls to potential and existing customers to discuss our products and services.- Information Gathering: Collect feedback from customers about their experience and preferences to help improve our services.- Issue Resolution: Address and resolve customer complaints promptly to ensure satisfaction.- Sales Support: Promote products and encourage customers to make purchases by offering helpful information and answering questions.- Data Management: Update customer information in our database accurately after every interaction to maintain records.- Reporting: Provide regular reports on call outcomes, customer interactions, and feedback received.Required Skills and Expectations:You should be comfortable speaking on the phone and possess strong communication skills. A friendly and professional demeanor is essential to establish a good rapport with customers. Basic computer skills are necessary for updating records and using calling software. We expect candidates to be self-motivated, have a positive attitude, and be able to work independently from home. Being a good listener will help you understand customer needs better, contributing to effective solutions and sales. Flexibility in working hours is also essential, as you may need to adjust based on customer availability.

Job Description: Customer Care Executive (Voice & Sales Process)We are seeking Customer Care Executives to join our dynamic team for both Voice and Sales processes. As a Customer Care Executive, you will handle incoming calls, address customer inquiries, provide information about our products/services, and promote sales through effective communication. Fluency in English is mandatory, along with proficiency in any one of the following languages: Hindi, Marathi, Tamil, Telugu, Malayalam, or Kannada.Qualifications:- Minimum educational qualification: 12th pass.- Age between 18 to 30 years.- Strong verbal and written communication skills in English and one regional language.- Ability to empathize with customers and resolve their queries efficiently.- Prior experience in customer service or sales will be advantageous.Responsibilities:- Manage and resolve customer complaints.- Achieve sales targets and goals set by the company.- Maintain customer satisfaction through excellent service.Salary and Benefits:- Salary range: INR 15,000 to 18,000 per month.- Incentives based on performance.- Comprehensive training and growth opportunities.Join our team and embark on a fulfilling career in customer care and sales. Apply now to make a difference in customer satisfaction and business growth!

Customer Excellence InternCompany: PokusLocation: Bangalore - Work from OfficeStipend: 15,000-20,000 per monthDuration: 3 monthsJoining: Immediate or within one weekOpenings: 3About PokusPokus is a VC-backed beauty-tech startup transforming how India shops for beauty.We bring a curated collection of beauty products directly to customers homes, allowing them to try different products, shades, and formulas before purchasing only what they love.About the roleWere hiring Customer Excellence Interns to become the voice of Pokus across WhatsApp, calls, and chat.Youll guide customers through their Pokus experience, assist with bookings and orders, resolve concerns, and help interested customers make confident purchase decisions.This is a hands-on role with real responsibility from day one. Youll work directly with the founders and collaborate closely with our operations and product teams.Key responsibilitiesManage customer conversations across WhatsApp, calls, and chatAssist customers with bookings, orders, and product-related queriesFollow up with interested customers and support conversionsResolve customer concerns with patience and empathyCoordinate with operations to ensure smooth customer experiencesMaintain accurate records of customer interactionsCollect customer feedback and share useful insights with the teamIdentify opportunities to improve the customer journeyWho were looking forExcellent professional English, both spoken and writtenConfident and comfortable speaking with customers over callsStrong listening and problem-solving skillsPatient, empathetic, and customer-focusedProactive, dependable, and comfortable taking ownershipAvailable for at least eight working hours per dayAble to commit to the complete three-month internshipAble to work from our Bangalore office every working dayAvailable to join immediately or within one weekNo previous experience is required. Fresh graduates and students who meet the working-hour requirements are welcome to apply.What youll receive15,000-20,000 monthly stipend, based on interview performanceDirect exposure to the founders and core teamHands-on experience in customer success, communication, and salesReal ownership of customer conversations and outcomesInternship completion certificatePersonalised letter of recommendation based on performancePotential opportunity to continue with Pokus after the internshipApplication processComplete the application form with your latest CV. Shortlisted candidates will be contacted for a brief screening call.

As a Technical Support Executive, you will play a vital role in assisting customers by solving their technical issues and ensuring a smooth experience with our products. Key Responsibilities:- Customer Support: Respond to customer inquiries via phone, email, or chat to provide timely technical assistance. You will be the first point of contact, helping clients understand and resolve their issues.- Issue Diagnosis: Troubleshoot technical problems by analyzing user concerns and identifying underlying issues. This requires attention to detail and logical thinking to ensure effective solutions.- Documentation: Keep accurate records of customer interactions and solutions provided. This documentation helps improve service quality and assists future inquiries.- Product Knowledge: Stay updated on our products and services to provide accurate information and support to customers. Continuous learning will help you address a wide range of queries effectively.- Collaboration with Teams: Work closely with other technical teams to escalate unresolved issues. Effective teamwork is crucial for ensuring customer satisfaction and quick resolution of complex problems.Required Skills and Expectations:You should possess a basic understanding of computer systems and common software applications. Strong communication skills, both verbal and written, are essential for explaining technical concepts to customers. A willingness to learn and adapt to new technologies is important, as is the ability to work well under pressure. Being proactive and having a problem-solving mindset will help you succeed in this role. Additionally, you should be open to feedback and eager to improve your skills continuously.

Responsibilities:* Manage customer relationships* Maintain accurate records* Meet revenue targets* Contact delinquent customers* Implement collection strategiesInterested Candidates can share there update resume on

Responsibilities:* Manage customer relationships* Maintain accurate records* Meet revenue targets* Contact delinquent customers* Implement collection strategies Interested candidates can share there update resume on HR fathima 9071217789