We are looking for enthusiastic Ground Staff to join our team in Coimbatore. This role is essential for maintaining smooth operations at our airport or transportation facility.
**Key Responsibilities:**
- **Customer Service:** Greet and assist passengers, providing them with necessary information and support during check-in and boarding processes.
- **Luggage Handling:** Manage the loading and unloading of luggage from aircraft or vehicles, ensuring that all items are treated with care.
- **Safety Compliance:** Follow safety regulations and procedures to ensure a safe environment for passengers and staff at all times.
- **Ticketing and Check-in:** Assist in the check-in process, verifying passenger details and issuing boarding passes to ensure a seamless travel experience.
- **Coordination with Teams:** Work closely with other teams, including security and maintenance, to ensure timely operations and address any arising issues.
**Required Skills and Expectations:**
Candidates should have a minimum of a 12th-grade education and should be open to candidates with any level of experience, from freshers to those with up to six years in related fields. Good communication skills are essential, as you'll be interacting with passengers daily. A friendly and approachable demeanor is important to create a welcoming atmosphere. Additionally, basic knowledge of computers and ticketing systems will be an advantage. Candidates should be team players who can work effectively in a fast-paced environment while maintaining professionalism. Flexibility to work in shifts, including weekends and holidays, is expected.