Customer Support Job Vacancies in Kochi

Immediate Hiring Female Candidates Preferred Customer Relationship Officer (CRO) Automobile Industry Location: Kaloor, Kochi Languages: English & Malayalam Eligibility: Freshers & Experienced (Any age, any qualification welcome) Job Role: Handling customer calls Explaining car details Service follow-ups & customer support Working Hours: 9:00 AM 6:00 PM Sunday fixed off Salary: 12,000 Take-home (Freshers) 13,000 14,000 Take-home (Experienced) Incentives applicable after 3 months Immediate joiners only

Customer Service + Renewals (Experienced)Locations: Kochi (High Priority)Languages: English+ Telugu/MalayalamEligibility: HSC Pass Age: 2235Experience: Min. 1 year in Customer Service / Renewals / UpsellingSalary: 18,000 22,000 In-Hand (Based on last drawn)Shift:Females: 10 AM 7 PMMales: 12 PM 9 PM

- **Customer Relationship**: Build and maintain strong relationships with customers to ensure their needs are met and issues are resolved promptly and effectively.- **Outbound Calling**: Initiate outbound calls to customers for follow-ups, feedback, and to provide updates on products or services.- **Customer Care**: Provide excellent customer care by addressing inquiries, resolving complaints, and ensuring customer satisfaction at all times.- **Customer Service**: Deliver exceptional service to customers through various communication channels such as phone calls, emails, and live chat.- **Customer Support**: Offer support to customers by guiding them on product usage, troubleshooting issues, and providing relevant information.- **Customer Handling**: Handle customer interactions professionally, patiently, and efficiently to create positive experiences for them.- **Customer Management**: Manage customer accounts, profiles, and preferences to personalize their experience and enhance customer loyalty.- **Customer Communication**: Communicate effectively with customers by listening attentively, responding promptly, and providing clear information to meet their needs.- Required Skills: The candidate should possess excellent communication skills, problem-solving abilities, patience, empathy towards customers, attention to detail, and the ability to work well in a team. A minimum of 2 years of experience in customer care roles is preferred. Educational qualifications of at least 12th pass or a Bachelor's degree in any field are required. The candidate should be comfortable working in an office environment and be able to work full-time. Male candidates are preferred for this role.

Job Openings for 1 Sales Coordinator Job for Freshers to Experienced in Vennala, Kochi, having Educational qualification of : 12th Pass with Good knowledge in Customer Support, Direct Sales, Coordination Skills etc. Contact us:+91 89215 47729

Were hiring for exciting opportunities in Bangalore, Chennai, and Kochi! Open Roles: Customer Support Locations: Bangalore Chennai KochiIf you or someone you know is looking for a great career opportunity, feel free to connect or share your resume.

We're bulk Hiring: Telecaller (Work from Home) Location: Remote Job Type: Full-time / Part-time Salary: 12000 to 15000 (in hand) Experience: Fresher/Experienced (Both can apply) About the Role:We are looking for smart, polite, and solution-focused Customer Support Executives who can handle customer queries with professionalism and empathy. Responsibilities:Answering customer inquiries via calls, chat, or emailProviding accurate information about products/servicesResolving issues or complaints in a timely mannerMaintaining records of customer interactionsFollowing up with customers when necessary Requirements:Good communication skills in Hindi & EnglishPolite, patient, and problem-solving attitudeBasic knowledge of using smartphones or computersAbility to work independently and in a teamPrior experience in customer service is a plus Benefits:Work from home option availableFixed salary + performance incentivesSupportive work environmentGrowth and learning opportunities

We are seeking a skilled Field Service Technician to join our team.Role & Responsibilities:Install, repair, troubleshoot, and support Vehicle Tracking Systems (VTS) and other electronic devices.Provide customer training and technical support.Perform regular maintenance to ensure optimal device performance.Qualifications:ITI in Electronics/Mechanical/Fitter ORDiploma in Electronics/MechanicalExperience:Minimum 1 year of relevant experience as a Field Service Technician in the Electronics, Electrical, or Telecom industry.Job Details:Location: Kochi, Kerala (Resident Engineer)Mandatory Requirements:Two-wheeler with a valid driving licenseAndroid smartphoneTravel: Across Kerala and occasionally to Chennai/ Goa/ Mangalore/ Coimbatore/ or other locations as required.About the company:Eon Infotech Limited is a technology company headquartered in the Northern Indian city of Chandigarh. Founded in 2000 by a team of first-generation entrepreneurs, it is today providing cutting-edge technology products in the domain of asset tracking systems and defence electronics to its clients.

Clarity App is hiring for the role of Customer Support Representative!Responsibilities of the Candidate:Conduct sessions with users via phone calls and chat, offering emotional support.Engage with users empathetically and professionally, ensuring they feel heard and supported.Requirements:A graduate in any discipline.Strong communication skills, with a preference for individuals with an extroverted personality who can easily connect with others.Benefits:Remote Work: The flexibility to work from the comfort of your home.Flexible Hours: Choose working hours that suit your schedule.Meaningful Impact: Play a role in making a difference by offering essential emotional support to those in needSteps to follow:1. Download the Clarity App from the Play Store:https://play.google.com/store/apps/details?id=com.weheal.weheal2. Create your profile in the app.3. Verify yourself in the app and start earning.Once you're all set, our team will provide the necessary training materials.Note- Clarity app is only available on Google Play Store.

Key Areas of Responsibility -- Customer Support Engineer ( CSE) The Customer Support Engineer (CSE) is the owner of customer incidents as assigned. The Customer Support Engineer will make repairs and replace components.The Customer Support Engineer will also assist in site feasibility, Pre staging of equipment if needed. The Customer Support Engineer will also perform required modular swapping, unit replacements and perform preventative maintenance services.The Customer Support Engineer responds to all customer concerns or problems by resolving them or by escalating them to the proper associate, team member, Regional manager, or Helpdesk.The Customer Support Engineer will have ownership of the customer problems or incidents until the situation has been resolved to the customer--s satisfaction and/or within the parameters of the agreed upon Service Level Agreement (SLA).Submission of documentation namely TRF, Installation documents, Chargeable call Slips and Faulty Tags.Willing to visit other locations if need arises for supportCustomer Relations/Customer SatisfactionBuild working relationships with customers and develop informal communication channels with customer account at the local level (i.e. Branch, Store or office).Responsible for ownership of all customer issues/needs that are voiced or observed and acts appropriately.Understands and performs the various customer Service Level Agreement (SLA) requirements and elevates or escalates issues when appropriate, and/or according to established procedures.Communicates to all levels - Service/Installation Coordinator/Project team/RMs/Customer/Helpdesk/SCM/TRC/Kitting team, throughout the entire service activity.Represents HPY in a manner that reflects positively on the image and reputation of the companyInstallation and set-up of hardware, hardware modifications and support SLM/FLM calls Performs periodic preventative maintenance on assigned products Diagnoses problems, makes repairs

Calling existing and potential customers to persuade them to purchase company products and services. Accurately recording details of customers and maintaining a track for future reference. Generating promising leads for the sales team to pursue. Developing and sustaining solid relationships with the customers to encourage repeat business. Using sales scripts provided by the company to drive sales and respond to customer rejections. Continually meeting or exceeding daily and monthly targets with respect to call volume and sales. Answering questions about products or the company. Asking questions to understand customer requirements and schedule an appointment with our sales team. Coordination with Sales team and do the follow up on daily basis Submit the MIS report on daily basis about the work status to the Reporting Manager.

Dear Candidate,Greeting for the day!We are Hiring for the jobs for the position of Air Ticketing / Ground Staff / Cabin Crew / Maintenance Engineer/Airport ManagementSKILLS*Strong verbal communication skills*Excellent PersonalityInterview Timings:- 10 am to 6 pmQualification: Any 10+2/Graduated(Freshers)POSITION:- Air Ticketing / Ground Staff / Cabin Crew / Technical SALARY : - 25 K TO 40 K + CAB + MEALSIndustry:-Aviation / AirlineLocation:-All Over IndiaIf You Are Interested Then You Can Share Your Resume On This Whatsapp no.ThanksRegards/Aviation Team

Looking for Sales Coordinators (Field Staff) Candidates for Global Garner Sales Services ltd CompanyQualification: min +12 or Any degree with Knowledge of basic Computer & Social media platforms (fb, Instagram, YouTube etc.)Salary: 15k to 30k + Attractive Incentive Packages + Travelling allowanceOne Month Training with stipendProbation Period: 3 MonthsRequired for all Dist of Kerala.

Skills: Fluent English and Tamil MandatoryDay Shift

Graduate in electronics, 2-3 yrs of experience in ELV projects

Require Customer Care Officer (Both Freshers & Experienced) for OnePlus Exclusive Service Center (Mobile Phones)

We are looking for NON VOICE process - Chat Support for a renowned company in Kochi location.Only Male candidates apply

INCOMING AND OUTGOING CALLS HANDLINGBASIC SYSTEM KNOWLEDGEGOOD COMMUNICATION SKILLSIMMEDIATE JOINERS PREFERED

We have opening for Relationship Manager, kindly find the job details below:Mandatory to fill: Tracker Post Applied for Current Location Current Company Mobile number Current Post Current CTC Expected CTC Notice Period Total Experience Interested for Field Sales : Y/NJob details: Location :Hyderabad, Kochi, Chennai & Bangalore Experience :1 5 years Salary :30 k in hand, 4000 for fuel charges. Qualification: Any Graduate Working Days: 6 days working, off will be on weekdays only Number of openings : 35Job Purpose:To make powerful and successful sales presentations in different settings; to keep abreast with the organization's products and services; to crack profitable deals and referrals to achieve sales targetsJob Responsibilities: Achieving stretched targets in a result-focused environment Preparing pre-sales proposals for prospective clients Delivering inspiring sales presentations to convert prospects to successful sales Handling objections and resolving member/ customer conflicts by constantly connecting with them through member meetings Identifying potential customers and new business opportunities Building and maintaining strong client relationship and high level of customer service Being updated on new products and services Provide necessary support in booking first time holiday for new members and generate quality referrals from themCandidate Specification: Great Communication Strong Sales Experience Strong Results Orientation and Execution Excellence High Energy and Passion High Customer CentricityHigh Perks & IncentivesVehicle is mandatoryGraduation is mandatory