Customer Support Fresher Jobs in Coimbatore

We are seeking a motivated Junior Sales Engineer to join our team in Coimbatore. This role is ideal for individuals who are eager to learn and help drive our sales efforts. As a Junior Sales Engineer, your main responsibility will be to support the sales team in promoting our products and assisting customers.Key Responsibilities:- Assist Sales Team: Work closely with senior sales engineers to understand products and sales strategies, helping to prepare for client meetings.- Customer Interaction: Engage with potential customers to explain product features and benefits, addressing their needs and inquiries.- Technical Support: Provide basic technical information and guidance to customers, learning how our products work and how they can benefit clients.- Sales Documentation: Help in preparing sales documents, presentations, and proposals that clearly outline our offerings and solutions.- Market Research: Conduct research on industry trends and competitor products to help identify new sales opportunities and improve strategies.Required Skills and Expectations:- Strong communication skills are essential for interacting with clients and team members.- Basic technical knowledge or interest in engineering or related fields will be helpful.- Willingness to learn and adapt to new challenges in the sales and engineering fields.- Ability to work in a team and contribute positively to group dynamics.- Good organizational skills and attention to detail for managing documentation and sales processes.- A positive attitude and a proactive approach to finding solutions for customers. This role is an excellent opportunity to begin a career in sales engineering while gaining valuable industry experience.

As a Software Support Engineer, your main responsibility will be to help customers and users with software-related issues. You will be the first point of contact for users who face challenges while using our software, and your goal is to resolve these issues efficiently.Key Responsibilities:- Troubleshoot Software Issues: Identify and resolve software problems reported by customers, ensuring they have a smooth experience.- Provide Technical Support: Offer guidance and assistance to users via phone, email, or chat, addressing any inquiries they may have about the software.- Document Solutions: Record and maintain detailed logs of customer interactions and solutions provided to enhance the knowledge base and improve future support.- Collaborate with Development Teams: Work closely with software developers to report severe issues and provide user feedback for ongoing improvements.- Train Users: Conduct training sessions or create user manuals to educate customers on how to use the software effectively.Required Skills and Expectations:- A bachelors degree in Computer Applications (B.C.A) or Science (B.Sc) is essential for this role.- Freshers are welcome, so you should be eager to learn and develop your skills in software support.- Strong communication skills are important, as you will be interacting with customers regularly.- A basic understanding of software applications and troubleshooting procedures is preferred.- A problem-solving mindset and the ability to work well under pressure are vital for success in this position.

Job Description - Customer Support Executive (B2C)Position: Customer Support Executive (B2C)Company: AVM LabsLocation: CoimbatoreEmployment Type: Full-TimeExperience: Fresher / Up to 1 YearAbout the RoleAVM Labs is looking for a customer-focused and enthusiastic Customer Support Executive to handle customer interactions across GCC regions. The ideal candidate will be responsible for providing excellent customer service, resolving queries, and ensuring a positive customer experience through effective communication and timely follow-ups.Key ResponsibilitiesHandle inbound and outbound customer calls, emails, and chat support.Respond to customer queries and provide accurate information about AVM Labs' diagnostic services.Resolve customer complaints professionally and ensure timely follow-up.Maintain a high level of customer satisfaction through quality service.Coordinate with internal departments to resolve customer issues efficiently.Record all customer interactions, complaints, and follow-up activities in the ERP/CRM system.Monitor pending requests and ensure timely closure.Maintain service quality standards and achieve customer support KPIs.Build positive relationships with customers by providing prompt and courteous support.Assist customers with appointment scheduling, service requests, and report-related queries.Required QualificationsBachelor's Degree in any discipline.Freshers or candidates with up to 1 year of experience in Customer Support, Customer Service, BPO, Call Centre, or Client Relationship roles.Experience in the healthcare or diagnostic industry will be an added advantage.Required SkillsCustomer ServiceCustomer Relationship ManagementCall HandlingEmail & Chat SupportComplaint ResolutionERP/CRM ManagementMS Excel, Word & PowerPointProfessional Email CommunicationActive ListeningExcellent Communication SkillsProblem-SolvingTime ManagementMultitaskingAttention to DetailTeamworkAdaptabilityCustomer-Focused ApproachPreferred Candidate ProfileExcellent verbal and written communication in English.Ability to communicate professionally with customers.Strong interpersonal and relationship-building skills.Ability to work in a fast-paced environment.Positive attitude with a willingness to learn.Good organizational and follow-up skills.Why Join AVM Labs?Opportunity to work with a growing healthcare diagnostics organization.Professional learning and career development.Exposure to international customer support (GCC region).Supportive and collaborative work environment.

We are looking for a motivated Sales Coordinator to join our team in Coimbatore. This entry-level role is perfect for individuals with 0 to 2 years of experience looking to start their career in sales.As a Sales Coordinator, you will support the sales team in achieving their targets and ensuring smooth operations. Your responsibilities will include managing sales orders, which involves processing and tracking orders accurately. You will also assist with preparing sales reports, providing valuable insights into performance. Communicating with clients is vital, as you will be responsible for addressing inquiries and following up on leads. Coordination with internal teams will also be required to ensure timely delivery of products and services.To succeed in this role, you should have strong organizational skills and the ability to manage multiple tasks effectively. Good communication and interpersonal skills are essential for interacting with clients and colleagues. Additionally, a basic understanding of sales processes will be beneficial, although it is not a strict requirement. Being detail-oriented will help you ensure accuracy in order management and reporting.We expect you to be proactive and willing to learn, as this is an opportunity to grow within the sales field. If you are passionate about sales and eager to contribute to a team, we encourage you to apply.

We are looking for a Customer Care Executive to provide excellent service to our customers while working from home. This role is important for maintaining customer satisfaction and resolving issues efficiently.Key Responsibilities:- Responding to Customer Inquiries: You will answer questions and provide information to customers through phone, email, or chat, ensuring clear communication.- Handling Complaints: When customers have issues, you will assist in resolving them swiftly and effectively, ensuring a positive experience.- Providing Product Information: You will inform customers about our products and services, helping them make informed decisions.- Maintaining Records: Accurate documentation of customer interactions and feedback will be required to enhance service quality and identify trends.- Coordinating with Teams: You will work closely with other departments to resolve issues and improve our service processes.Required Skills and Expectations:- Communication Skills: You should possess excellent verbal and written skills to convey information clearly and empathetically.- Problem-Solving Abilities: The ability to think critically and find suitable solutions to customer issues is essential.- Technical Proficiency: Familiarity with computers and basic software applications is expected to assist customers and manage records.- Customer Focus: A strong desire to help customers and develop positive relationships is crucial for this role.- Team Player: You should be able to collaborate effectively with others to achieve common goals, even while working remotely. Freshers are encouraged to apply, and training will be provided to help you excel in this role.

We are looking for a dedicated Customer Care Executive to join our team in Coimbatore. This full-time, work-from-home position is ideal for freshers with a passion for helping customers. As a Customer Care Executive, you will be responsible for providing exceptional service to our customers. Your key responsibilities will include:- Responding to Customer Inquiries: You will answer questions from customers via phone, email, or chat, ensuring they receive accurate information and assistance.- Resolving Issues: When customers face problems, you will help identify the issue and offer appropriate solutions, following company guidelines to address their concerns.- Processing Orders: You will assist customers with placing orders, tracking shipments, and managing returns or exchanges, maintaining a smooth transaction process.- Maintaining Records: Documenting all customer interactions and feedback is essential. You will input this information into our system to help improve our services.The ideal candidate will possess strong communication skills, both verbal and written, to effectively relay information. Patience and empathy are crucial for understanding customer needs. Basic computer skills are expected for navigating our systems and responding promptly to inquiries. A proactive attitude and a commitment to providing excellent service will ensure your success in this role.

As a BPO Customer Support Executive, you will play a vital role in ensuring customer satisfaction and addressing their needs. You will be based in Coimbatore and work full time in the office. This role is ideal for candidates with 0 to 2 years of experience and offers opportunities for growth and learning.Key Responsibilities:- Responding to Customer Queries: Address customer questions and concerns via phone, email, or chat, ensuring that all interactions are handled with professionalism and empathy.- Problem-Solving: Identify and resolve customer issues by listening carefully and providing appropriate solutions, while ensuring a smooth customer experience.- Documentation: Maintain accurate records of customer interactions and transactions in the system for future reference and to help improve services.- Feedback Collection: Gather customer feedback after interactions to identify areas for improvement and communicate these insights to management.- Product Knowledge: Stay updated on the companys products and services to provide accurate information and support to customers.Required Skills and Expectations:- Strong communication skills, both verbal and written, to convey information effectively to customers.- A basic understanding of customer service principles and a positive attitude toward helping others.- Ability to handle challenging situations calmly and professionally.- Proficiency in using computers and customer management software.- A strong willingness to learn and adapt in a fast-paced environment.- Educational qualifications should include any degree such as B.A, B.C.A, B.B.A, B.Com, B.Sc, B.E, or relevant diplomas.

We are looking for a Customer Support Executive to join our team in Coimbatore. This position is for individuals who are eager to help customers and resolve their inquiries effectively. The role is suitable for male candidates with 0 to 3 years of experience, and it requires you to work from our office on a full-time basis.Key Responsibilities:- Assist Customers with Inquiries: Respond promptly to customer queries via phone, email, or in-person, ensuring they receive accurate information and support.- Resolve Issues: Identify and troubleshoot customer problems, providing effective solutions and ensuring customer satisfaction.- Maintain Records: Keep detailed records of customer interactions and service requests in our system for future reference and quality assurance.- Follow-Up: Ensure timely follow-up on customer issues and queries, enhancing their overall experience and building strong customer relationships.- Provide Feedback: Share customer feedback with the team to help improve services and products based on customer insights.Required Skills and Expectations:- Strong communication skills to convey information clearly and effectively to customers.- Good problem-solving abilities to quickly address customer concerns and develop solutions.- Basic technical understanding of our products or services is preferred to assist customers accurately.- Must be a team player who can work collaboratively with colleagues to enhance the customer experience.- A positive attitude and a willingness to learn are essential for success in this role.

We are looking for a BPO Telecaller to join our team in Coimbatore. In this role, you will be responsible for engaging with customers and promoting our services. You will need good communication skills and a proactive approach to problem-solving.Key Responsibilities:- Making Outbound Calls: You will initiate calls to potential and existing customers to discuss our products and services.- Providing Information: You will explain our offerings, address inquiries, and provide detailed information to assist customers in making informed decisions.- Customer Assistance: You will support customers by resolving any issues they might have and ensuring they have a positive experience.- Maintaining Records: You will document customer interactions and update records in our database to keep track of communications and follow-ups.- Meeting Targets: You will strive to meet daily and monthly targets for call volume and sales, contributing to the team's success.Required Skills and Expectations:- Strong verbal communication skills are essential for interacting effectively with customers.- A positive attitude and a willingness to learn are crucial for succeeding in this role.- Basic computer skills are necessary for using software to log calls and manage customer information.- Prior experience in a customer service role or telecalling is preferred but not mandatory; freshers are welcome to apply.- You should be comfortable working in an office environment and able to work full time.

We are looking for a motivated Tele Caller to join our team in Coimbatore. This is a full-time position where you will work from home. The ideal candidate will have a basic understanding of telecalling and a passion for engaging with customers.Key Responsibilities:- Making Outbound Calls: You will reach out to potential clients or customers to provide information, promote products, and gather feedback.- Maintaining Customer Records: Keeping accurate and up-to-date records of customer interactions and details in our database is essential for tracking sales and follow-ups.- Responding to Inquiries: You will answer any questions customers may have, providing clear and helpful information to resolve their concerns and encourage sales.- Achieving Sales Targets: You will work towards meeting daily or weekly sales goals, which could involve making a certain number of calls or securing sales appointments.- Reporting Outcomes: You will need to report your daily activities and results to the management, helping in strategizing for improved performance.Required Skills and Expectations:- Good Communication Skills: You should be able to speak clearly and effectively, making a positive impression on customers.- Basic Computer Knowledge: Familiarity with computers and basic software is necessary for recording information and communicating.- Self-Motivated: Being able to work independently and manage your time effectively is crucial for remote work success.- Positive Attitude: A friendly and outgoing personality helps in building rapport with customers and achieving better results.

As a Tamil Telecaller based in Coimbatore, India, you will be responsible for making outbound calls to potential customers in Tamil, promoting products or services, and generating leads for the company. Your key responsibilities will include engaging with customers in a professional manner, explaining product or service offerings effectively, and recording customer information accurately in the database. To excel in this role, you should have excellent communication skills in Tamil, be persuasive and able to handle objections, possess good listening skills, be proficient in basic computer applications, and have a positive attitude towards sales targets. A 12th pass qualification and 0-2 years of experience in a similar role are required. This full-time position will require you to work from the office, and we are specifically looking for female candidates to join our team.

Job Title: Telecalling ExecutiveCompany: Lokankara Business SolutionsLocation: Gandhipuram Job Type: Full-timeJob Summary:We are seeking a motivated and energetic Telecalling Executive to join our team at Lokankara Business Solutions. The ideal candidate will be responsible for handling outbound and inbound calls, explaining our products/services to customers, generating leads, and ensuring excellent customer experience.Key Responsibilities:Make outbound calls to prospective customers and explain company services.Handle inbound customer inquiries and provide information promptly.Generate leads and follow up to convert them into sales.Maintain a database of calls and customer interactions.Meet daily/weekly/monthly call and sales targets.Build and maintain positive relationships with customers.Report daily progress to the team leader/manager.Key Skills Required:Good verbal communication skills in [English/Hindi/Regional Language as per requirement].Basic computer knowledge (MS Office, CRM software).Ability to convince and handle rejections professionally.Positive attitude, self-motivated, and target-oriented.Team player with good interpersonal skills.Qualifications:Minimum 12th Pass / Graduate preferred.Prior experience in telecalling, telesales, or customer service is an advantage (freshers can also apply).

We are looking for enthusiastic and customer-focused individuals to join our dynamic BPO team. The Customer Service Representative will handle inbound and/or outbound calls, emails, or chat support to assist customers with inquiries, provide product/service information, resolve issues, and ensure a positive customer experience.We are looking for enthusiastic and customer-focused individuals to join our dynamic BPO team. The Customer Service Representative will handle inbound and/or outbound calls, emails, or chat support to assist customers with inquiries, provide product/service information, resolve issues, and ensure a positive customer experience.

Job Title: Customer Care Executive (Female Candidates Only)Job Type:Full-timeWith Stay (Free Food & Accommodation) OR Without Stay (optional based on candidate preference)About the Company:Thatha Patti Elders Foundation is one of the leading and premium Elder Care Service Centers in Coimbatore. We specialize in providing Home Care and Nursing Care Services for elders across all major cities in Tamil Nadu. Join us to be part of a team that cares and makes a difference in the lives of senior citizens.Job Summary:We are looking for a friendly and professional Customer Care Executive (Female) who will be the primary point of contact for customers, handling inquiries, explaining services, and ensuring excellent customer satisfaction.Key Responsibilities:Handle inbound and outbound customer calls professionally.Respond to customer inquiries and provide complete service information.Understand customer needs and provide appropriate solutions.Follow up with customers regarding service updates and feedback.Maintain accurate customer records and call logs.Coordinate with service teams and management to address customer concerns.Achieve monthly call targets and service goals.Ensure customer satisfaction and build long-term relationships.Key Skills Required:Excellent communication and listening skills (Tamil fluency required, English is an advantage).Customer service-oriented mindset.Ability to handle challenging situations calmly and professionally.Good computer and basic MS Office skills.Friendly, polite, and problem-solving attitude.Salary & Benefits:Basic Salary: Starting from 12,000 per monthIncentives: Attractive incentives based on performanceAccommodation & Food: Free for candidates opting for stayCareer Growth: Opportunity to grow within the organization based on performanceContact Details to Apply: Phone: 8190900087 Email: info@thathapatti.com Website: www.thathapatti.com

managing schedules, preparing reports, processing orders, and communicating with clients, This role requires strong organizational, communication, and problem-solving skills to provide the operational backbone for the sales team* ondipudur surrounding 10 km candidates' only apply for this job

ITES and BPO Voice and Non Voice Process Domestic and International Voice Process ,

Clarity App is hiring for the role of Customer Support Representative!Responsibilities of the Candidate:Conduct sessions with users via phone calls and chat, offering emotional support.Engage with users empathetically and professionally, ensuring they feel heard and supported.Requirements:A graduate in any discipline.Strong communication skills, with a preference for individuals with an extroverted personality who can easily connect with others.Benefits:Remote Work: The flexibility to work from the comfort of your home.Flexible Hours: Choose working hours that suit your schedule.Meaningful Impact: Play a role in making a difference by offering essential emotional support to those in needSteps to follow:1. Download the Clarity App from the Play Store:https://play.google.com/store/apps/details?id=com.weheal.weheal2. Create your profile in the app.3. Verify yourself in the app and start earning.Once you're all set, our team will provide the necessary training materials.Note- Clarity app is only available on Google Play Store.

As a Sales Coordinator, your responsibilities include assisting the sales team in achieving their targets by coordinating sales-related activities, such as generating leads, contacting potential customers, and providing customer support. You will be responsible for managing and updating the CRM system with customer information and sales data. Key skills required for this role include excellent communication skills, both verbal and written, as you will be communicating with customers and the sales team on a regular basis. Strong organizational skills are also important, as you will be managing multiple

Thatha Patti Elders Foundation is a leading and premium Elder Care Service Center based in Coimbatore. We are committed to providing professional home care and nursing care services for elders across major cities in Tamil Nadu. Join our team to make a meaningful impact in elder care services.Job Summary:We are looking for enthusiastic and dedicated Female Telecallers to join our growing team. As a Telecaller, you will be responsible for reaching out to potential customers, explaining our services, and converting inquiries into service opportunities.Responsibilities:Make outgoing calls to prospective clients and explain our elder care services.Handle customer inquiries efficiently and professionally.Follow up with clients for service coordination and feedback.Maintain and update client database on a regular basis.Achieve daily/weekly/monthly call and sales targets.Coordinate with field teams for service delivery when required.Key Skills Required:Good communication and interpersonal skills (Tamil fluency preferred).Positive attitude with customer-centric approach.Ability to work independently and as part of a team.Basic knowledge of MS Office (optional but preferred).Qualifications:Education: Any Degree / Diploma (No specific educational background required if communication skills are strong).Experience: Fresher or Experienced candidates can apply.Gender: Female candidates only.Salary & Benefits:Basic Salary: Starting from 12,000 per monthIncentives: Attractive performance-based incentivesAccommodation & Food: Free for candidates opting for stayGrowth: Opportunities for career growth and promotion within the organization