Array ( [0] => customer-support [1] => bangalore ) 700+ Customer Support Fresher Jobs in Bangalore | Latest Vacancies
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Customer Support Fresher Jobs in Bangalore

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Hiring Fresher / Customer Support Executive / 12th Pass

Grassroots Solutions and Services Pvt Ltd

  • Fresher
  • Bangalore
Professional Communication Tamil Telecaller Telugu Hindi BPO English Language Customer Care Customer Support Customer Handling Domestic BPO BPO Voice Inbound Calls Good Communication Skills
As a Customer Support Executive in Bangalore, you will be the first point of contact for our customers, assisting them with inquiries and providing solutions to their issues. This full-time role is suitable for freshers with at least a 12th-grade education. Key Responsibilities:1. **Customer Interaction**: Engage with customers via phone, email, or in person to understand their concerns and provide clear answers.2. **Problem-Solving**: Identify issues faced by customers and offer appropriate solutions, ensuring a satisfactory resolution.3. **Record Keeping**: Maintain accurate records of customer interactions, concerns, and feedback for future reference.4. **Product Knowledge**: Stay updated on our products and services to provide informed guidance to customers.5. **Team Collaboration**: Work closely with other team members to ensure a cohesive approach to customer support and service delivery.Required Skills and Expectations:Candidates should possess strong communication skills, both verbal and written, to convey information effectively. A friendly and patient attitude is essential to connect with customers. Basic computer proficiency is necessary, as you will use various software for managing customer interactions. Applicants should exhibit a willingness to learn and adapt in a dynamic environment. Being a team player and having the ability to handle stressful situations calmly will contribute to your success in this role.
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Hiring For 12th Pass Freshers - Customer Support Executive

S2F Talent hub

  • Fresher
  • Shivaji Nagar Bangalore
Domestic BPO Telephone Handling BPO Voice Hindi BPO Good Communication Skills
(Customer Support - Voice Process)Qualification: Any GraduateFresher or experiencedLanguage: Candidate should be fluent in English, and Hindi is mandatory Versant 46 Days working, day rotation, Sunday is a fixed day off Shift: 8 am to 8 pm for females and males Work from the Office> *CTC: 23,000/- per month for a fresher*> *Take home: 18,000/- per month for a fresher*> *CTC: Up to 25,000/- per month for experienced*> *Take Home: up to 20,700/-*
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Customer Support Executive - Freshers

S2F Talent Hub

  • 0 - 1 yrs
  • Shivaji Nagar Bangalore
Good Communication Skills Basic Computer Domestic BPO BPO Voice
(Customer Support - Voice Process)Qualification: Any GraduateFresher or experiencedLanguage: Candidate should be fluent in English, and Hindi is mandatory Versant 46 Days working, day rotation, Sunday is a fixed day off Shift: 8 am to 8 pm for females and males Work from the Office> *CTC: 23,000/- per month for a fresher*> *Take home: 18,000/- per month for a fresher*> *CTC: Up to 25,000/- per month for experienced*> *Take Home: up to 20,700/-*
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Hiring Freshers || Airport Executive

Career Compass

  • Fresher
  • 9.0 Lac/Yr
  • Bangalore
Airport Ticketing Airline Operations Aviation Hospitality Aviation Security Customer Service Ground Staff Activities Direct Sales Cargo Handling Personality Development Basic Computer Skills
Key Responsibilities:1. Provide excellent customer service and assistance to passengers at the ticketing counter.- Greet passengers, answer their queries, and assist them in booking or changing flights.2. Issue tickets, boarding passes, and baggage tags to passengers.- Ensure accurate information is provided on tickets and process payments efficiently.3. Handle reservations, bookings, and cancellations using computerized systems.- Update passenger information, assign seats, and handle flight schedule changes.4. Ensure compliance with airline policies, safety regulations, and security procedures.- Adhere to standard operating procedures to maintain a safe and secure environment for passengers.5. Collaborate with other airport staff, including ground crew and security personnel, to ensure smooth operations.- Coordinate with different departments to address passenger needs and resolve any issues promptly.Required Skills and Expectations:1. Good communication skills and a friendly demeanor.2. Basic computer knowledge to operate ticketing systems.3. Ability to work under pressure and handle customer complaints professionally.4. Attention to detail to accurately process tickets and follow procedures.5. Willingness to work in shifts, including evenings, weekends, and holidays.6. Ability to adapt to a fast-paced and dynamic work environment at the airport.
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Customer Care Executive - Full Time - Freshers

icert global learning private limited

  • 0 - 1 yrs
  • 2.8 Lac/Yr
  • Bangalore
Customer Relationship Outbound Calling Customer Care Customer Service Customer Support Customer Management Cold Calling
As a Customer Care Executive in Bangalore, you will play a vital role in ensuring customer satisfaction and providing support. Your main responsibilities will include:- **Responding to Customer Inquiries**: You'll handle incoming calls, emails, and messages from customers, addressing their questions and concerns promptly and accurately.- **Providing Product Information**: You will offer detailed information about our products and services, helping customers make informed decisions and enhancing their experience.- **Resolving Complaints**: Its essential to listen to customer complaints carefully and resolve issues efficiently. You will need to work closely with other departments to ensure customer satisfaction.- **Maintaining Customer Records**: You will be responsible for accurately documenting customer interactions and feedback in our system, which helps improve services.- **Upselling and Cross-Selling**: Occasionally, you may need to recommend additional products or services based on customer needs, contributing to overall sales goals.To succeed in this role, you should possess the following skills:- **Excellent Communication Skills**: You must have strong verbal and written communication abilities to convey information clearly to customers.- **Problem-Solving Skills**: You should be able to think critically and address issues efficiently to ensure customer satisfaction.- **Basic Computer Skills**: Proficiency in using computers and familiarity with common software applications is needed for record-keeping and communication.- **Customer-Oriented Attitude**: A friendly and professional demeanor is essential, as you will be the face of the company to our customers.Candidates with 0 to 1 year of experience and a minimum education level of 12th pass are encouraged to apply.
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Customer Care Executive Jobs For B.A Freshers

icert global

  • 0 - 1 yrs
  • Bangalore
Customer Relationship Negotiation Negotiation Skills Cold Calling Communication
We are looking for a Customer Care Executive to join our team in Bangalore. This position is ideal for individuals who are passionate about helping customers and possess excellent communication skills. **Key Responsibilities:**- **Assist Customers:** Provide support to customers by answering inquiries, resolving issues, and providing information about products and services, ensuring a positive customer experience.- **Manage Documentation:** Maintain accurate records of customer interactions and transactions, documenting inquiries and resolutions to facilitate seamless follow-up.- **Collaborate with Teams:** Work closely with various departments to address customer complaints and feedback, ensuring consistent and high-quality service.- **Follow-up on Issues:** Regularly check in with customers to ensure their issues have been resolved to their satisfaction, demonstrating commitment to customer care.- **Stay Informed:** Keep updated on product changes and service enhancements to provide accurate information and support to customers.**Required Skills and Expectations:**- Strong verbal and written communication skills are essential for interacting effectively with customers and team members.- A customer-focused attitude is crucial to enhance customer satisfaction and loyalty.- Basic problem-solving abilities to identify issues and find appropriate solutions quickly.- Ability to work well under pressure and manage multiple tasks in a fast-paced environment.- Proficient in using computers and familiar with common software applications for customer relationship management.We welcome candidates who are eager to learn and grow in the field of customer service, even if they have little to no prior experience.
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Hiring For 10th Pass Freshers - Customer Support Executive

V4U HR Solutions

  • 0 - 6 yrs
  • 2.8 Lac/Yr
  • Bangalore
Customer Care Customer Support Customer Handling Customer Service Inbound Calls Cold Calling Telephone Handling BPO Voice Domestic BPO Customer Relationship Good Communication
As a Customer Support Executive based in Bangalore, you will play a crucial role in ensuring customer satisfaction and handling queries effectively. This is a full-time position suitable for candidates with 0 to 6 years of experience, and a minimum educational requirement of a 10th pass.**Key Responsibilities:**- **Handle Customer Inquiries:** You will respond to customer questions and concerns through various communication channels such as phone, email, or chat, ensuring prompt and accurate assistance.- **Resolve Issues:** Your role will involve troubleshooting customer problems and providing solutions or escalating them to the appropriate department when necessary.- **Maintain Customer Records:** It is essential to document customer interactions and update their information in our system to keep accurate records.- **Provide Product Information:** You will inform customers about products and services, helping them make informed decisions and enhancing their overall experience.- **Follow-Up with Customers:** After resolving issues or providing assistance, you will follow up to ensure customer satisfaction and gather feedback for service improvement.**Required Skills and Expectations:**Candidates should possess excellent communication skills to effectively interact with customers. A friendly and patient attitude is essential for addressing concerns. Basic computer skills for data entry and software navigation are necessary. You should be a quick learner, able to understand product features and services easily. Problem-solving skills are important to provide efficient solutions. Finally, a commitment to teamwork and collaboration is expected to support your colleagues and contribute to a positive work environment.
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Fresher - Opening For Retail Sales Associate

Sunshine Manpower Solution And Services

  • 0 - 3 yrs
  • 5.0 Lac/Yr
  • Bangalore
Retail Sales Customer Support Customer Handling Soft Skills Basic Computers Sales Communication Skills
Job Title-Retail Sales AssistantLocation - BangaloreExperience - 0-3 years of retail experience (eyewear or jewellery preferred).Roles & Responsibilities:Drive kiosk sales and assist customers with product discovery and basic styling.Create a friendly, premium in-store experience.Meet monthly sales targets and maintain high conversion.Share customer and competitor insights with the team.Maintain kiosk hygiene and display standards.Record sales correctly and coordinate with the central team.Qualification & Skills :Strong communication and customer-handling skills.Good sense of fashion, styling and premium presentation.Presentable, stylish and well-groomed at all times.Comfortable using CRM tools and basic sales reports.Smart, dynamic and eager for fast career growth.Should be able to join immediately or within 30 days
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Jobs by Popular Location

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Hiring Fresher - Customer Service Associate - Bangalore

Earlyjobs

  • 0 - 3 yrs
  • 3.0 Lac/Yr
  • Shivaji Nagar Bangalore
BPO Operations BPO Customer Care Cons Customer Relationship Domestic BPO
We are looking for a Customer Care Associate to join our team in Shivaji Nagar. As a Customer Care Associate, your main job is to help customers by answering their questions and resolving issues in a friendly and efficient manner. **Key Responsibilities:**- **Responding to Customer Inquiries:** You will answer calls and messages from customers, providing them with information about our products and services.- **Resolving Issues:** When customers have problems, you will listen to their concerns and work to find a solution that satisfies them.- **Maintaining Customer Records:** You will update and keep accurate records of customer interactions and transactions in our system.- **Providing Feedback:** You will share insights and suggestions based on customer interactions to help improve our services.- **Collaborating with Team Members:** You will work closely with other team members and departments to resolve customer issues more effectively.**Required Skills and Expectations:**- **Communication Skills:** You should be able to speak clearly and understand customer needs. Good listening skills are also important.- **Problem-Solving Skills:** You need to think quickly to find solutions and address customer concerns efficiently.- **Basic Computer Skills:** Familiarity with computer systems is essential for maintaining customer records and using software.- **Patience and Empathy:** It is important to be patient and show understanding when dealing with customers. - **Team Player:** You should enjoy working with others and be willing to collaborate to achieve team goals. This role is ideal for candidates with 0 to 3 years of experience and a high school diploma. If you are eager to learn and grow in a customer service environment, we would love to hear from you!
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Walk-in For Looking For Customer Care Associate

EarlyJobs

  • 0 - 2 yrs
  • 2.3 Lac/Yr
  • Bangalore
Customer Care Cons BPO Operations Domestic BPO BPO
As a Customer Care Associate, you will play a key role in ensuring our customers receive exceptional service. Your responsibilities will include:- **Responding to Customer Queries:** You will handle incoming calls, emails, and chat requests, providing clear information and support to customers based on their inquiries.- **Resolving Issues:** You will identify customer problems and actively work to resolve them, ensuring a positive experience while following company policies.- **Maintaining Customer Records:** You will enter and update customer information accurately in our system, ensuring all interactions are documented.- **Providing Product Information:** You will assist customers by offering detailed information about our products and services, helping them make informed decisions.- **Escalating Issues:** If you encounter problems that cannot be solved immediately, you will escalate them to the appropriate team members to ensure timely resolutions.To succeed in this role, you should possess strong communication skills, both verbal and written, to interact effectively with customers. A good level of problem-solving ability is essential, along with a friendly and patient demeanor. Basic computer skills, including familiarity with customer service software, are necessary, and a keen attention to detail will help you maintain accurate records. Prior experience is not required, making this an ideal opportunity for individuals eager to start their career in customer service. A positive attitude and willingness to learn are essential for success in this role.
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Hiring Freshers || Airport Operations Executive

Bhartiya Airways

  • 0 - 6 yrs
  • 10.0 Lac/Yr
  • Bangalore
Airline Operations Ground Staff Activities Aviation Airport Ticketing Airport Airport Ramp Airport Operation Airport Staff Airport Executive Airport Representative Airport Manager Airport Supervisor Airport Cargo Loader Air Ticketing Air Cargo Air Hostess Air Traffic Control Air Ticketing Reservation Airline Airlines Executive Airline Manager Airline Customer Service Airline Ground Staff Airlines Transition Captain Airline Ramp Executive Airlines Cabin Crew
As an Airport Operations Executive in Bangalore, you will play a vital role in ensuring smooth airport operations. Your responsibilities will include:- **Customer Service**: Assist passengers with check-in, boarding, and baggage handling. You will be the first point of contact for travelers, providing friendly and effective service.- **Safety and Security Compliance**: Ensure all airport safety and security protocols are followed. This involves monitoring passengers and baggage to guarantee compliance with regulatory standards.- **Coordination with Airlines and Ground Staff**: Work closely with airline representatives and ground staff to facilitate efficient operations. Effective communication is essential to manage schedules and resolve issues quickly.- **Problem Solving**: Address any operational issues that may arise, such as delays or passenger complaints. Your ability to think quickly and resolve problems will be crucial.- **Reporting and Documentation**: Prepare and maintain operational reports and documentation. Accurate record-keeping helps track performance and improve services.To excel in this role, you should possess the following skills and expectations:- **Excellent Communication Skills**: You must be able to communicate clearly and effectively with passengers and team members.- **Attention to Detail**: A keen eye for detail will help you ensure all procedures and protocols are meticulously followed.- **Team Player**: Collaborating effectively with various departments is essential for smooth operations.- **Adaptability**: Be prepared to work in a fast-paced environment and adapt to changing situations.This role is ideal for individuals seeking a dynamic work environment in the aviation sector.
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Hiring For 12th Pass Freshers - Flight Attendant

Cloud Careers Services

  • 0 - 6 yrs
  • 15.0 Lac/Yr
  • Bangalore
Strong Communication Interpersonal Skills Customer Care Engineer Customer Support Calm Under Pressure Problem Solving Teamwork Adaptability Grooming Presentation Skills Ground Staff Cabin Crew Flight Attendant Flight Steward Air Hostess Flight Operator
As a Flight Attendant based in Bangalore, you will play a crucial role in ensuring the safety and comfort of passengers during their journeys. This full-time position is open to candidates with 0 to 6 years of experience and requires a minimum educational qualification of 12th pass. **Key Responsibilities:**- **Ensure Passenger Safety:** You will be responsible for briefing passengers on safety procedures and ensuring compliance with safety regulations throughout the flight.- **Assist Passengers:** Help passengers with boarding and disembarking, and address any queries they may have to ensure a positive flying experience.- **Serve Meals and Beverages:** You will provide food and drink services, ensuring that passengers are comfortable and their needs are met during the flight.- **Manage Emergencies:** In case of an emergency, you will take charge and execute safety protocols effectively, keeping passengers calm and informed.- **Maintain Cleanliness:** You will ensure the cabin and all service areas are clean and organized, creating a pleasant environment for passengers.**Required Skills and Expectations:**- Strong communication skills are essential for interacting with passengers and crew effectively.- A friendly and approachable personality will help in creating a welcoming atmosphere on board.- The ability to work in a team is vital, as you will collaborate closely with fellow crew members.- Basic problem-solving skills will be important for addressing passenger concerns and emergencies.- Flexibility in working hours is required, as flights may operate at different times and on weekends.
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Fresher hiring for Customer Care Executive

Bridgestone Business Solutions

  • 0 - 1 yrs
  • 4.0 Lac/Yr
  • Jayanagar Bangalore
Customer Management Customer Relationship Customer Care Customer Support Customer Handling Cold Calling Outbound Calling Debt Recovery
We are seeking a Customer Care Executive to join our team in Jayanagar. This role is suitable for fresh graduates or those with limited experience in customer service. The position requires a proactive individual who can effectively handle customer inquiries and provide excellent service.**Key Responsibilities:**- **Respond to Customer Inquiries:** Handle incoming calls and messages from customers, addressing their questions and concerns in a prompt manner to ensure satisfaction.- **Provide Information:** Offer accurate information about products and services, helping customers make informed decisions and enhancing their overall experience.- **Issue Resolution:** Identify and resolve any issues faced by customers, ensuring that problems are managed efficiently to maintain satisfaction and loyalty.- **Document Interactions:** Keep detailed records of customer interactions, noting inquiries and resolutions for future reference and to improve service quality.- **Collaborate with Team:** Work closely with team members and other departments to streamline processes and improve the overall customer care experience.**Required Skills and Expectations:**Candidates should have excellent communication skills, both verbal and written, to effectively interact with customers. A friendly and positive attitude is essential for creating a welcoming environment. Basic computer skills are needed for recording customer information and managing inquiries. Candidates should be detail-oriented and capable of multitasking in a fast-paced environment. A high level of patience and empathy is crucial for understanding customer concerns and providing suitable solutions. Flexibility in working hours may also be required to accommodate customer needs.
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Face-to-Face For BPO Customer Support Executive Jobs (Freshers)

Filza Group India Pvt Ltd

  • 0 - 1 yrs
  • 2.5 Lac/Yr
  • Bangalore
Outbond Calls BPO Voice Customer Support Inbound Calls
Collection Executive As A Tele Collection Executive,Your Responsibilities Include Contacting Customer To Collect Overdue Payments, Negotiating Repayment Plans, And Maintaining Accurate Records Of Interactions.Stong Communication And Negotation Skills,Empathy,And The Ability To Handle Difficult Situations Are Crucial.Additionally, Youll Need To Adhere To Relevant Regulations And Work Towards Achieving Collection Targets While Maintaining A Positive Customer Experience.
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Ground Staff || Freshers & Experienced

Aviation Job Placement Company

  • 0 - 1 yrs
  • 6.0 Lac/Yr
  • Bangalore
Computer Operator Offline Data Entry Customer Care Passport Checking Ticketing Executive Airport Ground Staff Ticket Checking Staff
Urgent Hiring For Ground StaffInterview Timing - 10am to 6pmSalary Package - 30k to 35kJob Location - Bangalore Hyderabad Kolkata ChandigarhSkills - Computer Operator Data Entry
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10th Pass Freshers For Retail Sales Executive

Amoeba

  • 0 - 2 yrs
  • 3.8 Lac/Yr
  • Jayanagar Bangalore
Retail Sales Communication Skills Customer Service Customer Support Customer Handling
As a Retail Sales Associate, you will play a vital role in delivering exceptional customer service and helping customers find the products they need. This position is ideal for individuals who are enthusiastic, friendly, and eager to learn.**Key Responsibilities:**- **Customer Service:** Greet customers as they enter the store and assist them with inquiries, ensuring they have a positive shopping experience.- **Product Knowledge:** Stay informed about products available in the store to confidently answer customer questions and provide recommendations.- **Sales and Promotions:** Actively promote current sales and discounts to encourage additional purchases, contributing to overall sales goals.- **Merchandising:** Help arrange and display products attractively on shelves to enhance visibility and attract customers' attention.- **Inventory Management:** Assist in keeping the store organized and stocked by monitoring inventory levels, restocking shelves, and reporting low stock to management.- **Cleaning and Maintenance:** Maintain a clean and organized workspace, including the sales floor and store backroom, to ensure a welcoming environment for customers.**Required Skills and Expectations:**- Strong communication skills to interact effectively with customers and team members.- A positive attitude and friendly demeanor to foster a welcoming environment.- Basic math skills for handling transactions and managing cash.- Willingness to learn and adapt to new products and promotions.- Ability to work in a fast-paced environment while maintaining attention to detail.- Previous retail experience is a plus but not mandatory; enthusiasm and a desire to provide great service are essential. This role is full-time and requires working from the office in Jayanagar.
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Travel Booking Officer || Freshers & Experienced

Gujrat Travels Private Limited

  • 0 - 1 yrs
  • 3.0 Lac/Yr
  • Kalasipalya Bangalore
Customer Service Reservation Systems Problem Solving Time Management Language Skills Computer Literacy Multitasking Communication Skills
Phone Booking (Customer & Agents) Inform to customer for Bus Cancellation and other information. Guide to customer about route & pickup Place. Co-ordination with driver. Able to Communicate with walk-in Customer Telephonic Booking Online booking
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12th Pass Freshers For Customer Support Executive

Beepeaks Consultancy

  • 0 - 3 yrs
  • 4.3 Lac/Yr
  • Koramangala Bangalore
Domestic BPO BPO Voice Customer Handling Customer Support Telephone Handling
We are looking for a Customer Support Executive to join our team in Koramangala. This is a full-time position and is ideal for candidates with 0 to 3 years of experience. The role focuses on helping customers and ensuring their satisfaction.**Key Responsibilities:**- **Respond to Customer Inquiries:** Handle questions and concerns from customers via phone, email, or chat, ensuring timely and accurate responses to enhance customer experience.- **Resolve Issues:** Identify customer problems and provide effective solutions quickly, maintaining a high level of professionalism.- **Document Interactions:** Record details of customer interactions and transactions in our database, ensuring that all information is accurate and up to date for future reference.- **Follow Up:** Proactively reach out to customers after their issues are resolved to ensure they are satisfied with the service provided.- **Collaborate with Team:** Work closely with other team members to improve processes and share insights that could enhance customer support.**Required Skills and Expectations:**Candidates should have good communication skills, both written and verbal, to effectively interact with customers. A strong understanding of customer service principles is essential. The ideal candidate should be patient, empathetic, and possess problem-solving abilities to address customer needs efficiently. Basic computer skills, including familiarity with office software and tools, are required. Being a team player and showing a willingness to learn and adapt in a fast-paced environment will contribute to success in this role.
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Hiring Fresher / Telecalling Executive / B.A

Swagat Abharan Pvt Ltd

  • 0 - 5 yrs
  • 2.5 Lac/Yr
  • Female
  • Malleswaram Bangalore
Online Sales Good Communication Skills Convincing Power Telecommunication Negotiation Skills Basic Computers Customer Relationship Customer Support
Telecaller (Female)Qualification: Degree/ diploma/ PUC with good communication skills both verbal & text ( typing).Should be familiar with basic computer (data entry) and mobile operations.Freshers can applyLanguages required: Konkani, Kannada, Hindi, and EnglishAge: 21+
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Hiring Fresher / Air Hostess / 12th Pass

Indo Job Solutions

  • 0 - 6 yrs
  • 9.0 Lac/Yr
  • Bangalore
Communication Interpersonal Skills Customer Support Problem Solving Teamwork Adaptability Professional Grooming Etiquette Air Hostess Cabin Crew
Job OverviewAn Air Hostess, also known as Cabin Crew or Flight Attendant, is responsible for ensuring the safety, comfort, and well-being of passengers during flights while delivering high-quality customer service and representing the airlines brand.Roles & ResponsibilitiesGreet passengers warmly and assist with boarding and seatingPerform pre-flight cabin and safety equipment checksExplain and demonstrate aircraft safety proceduresEnsure passengers follow aviation safety regulationsServe meals, beverages, and in-flight amenitiesAttend to special passenger needs (children, elderly, medical cases)Handle passenger concerns, complaints, and emergencies calmlyProvide first aid and emergency assistance when requiredMaintain cleanliness and order in the cabinCoordinate with cockpit crew and fellow cabin staffEnsure safe landing procedures and assist with disembarkationEligibility & RequirementsMinimum qualification: 10+2 (any stream)Age limit: Usually 1827 years (varies by airline)Minimum height & arm reach as per airline standardsGood eyesight (correctable vision accepted by most airlines)Fluent in English & Hindi (additional languages preferred)Well-groomed with a pleasant personalityKey Skills RequiredExcellent communication and interpersonal skillsStrong customer service and problem-solving abilitiesAbility to remain calm under pressureTeamwork and adaptabilityProfessional grooming and etiquetteWork ConditionsRotational shifts including nights, weekends, and holidaysDomestic and international travelPhysically demanding but rewarding work environment
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Airport Executive (Freshers) Bangalore

Career Compass

  • Fresher
  • 11.0 Lac/Yr
  • Bangalore
Airport Ticketing Airline Operations Aviation Hospitality Customer Service Aviation Security Ground Staff Activities Direct Sales Cargo Handling Personality Development Basic Computer Skills
We are looking for enthusiastic individuals to join our team as Airport Staff in Bangalore. This is a full-time position suitable for freshers who have completed at least their 10th grade education. **Key Responsibilities:**- **Customer Service:** Assist passengers by providing information about flights, baggage handling, and airport facilities to ensure a pleasant travel experience.- **Check-In Assistance:** Help passengers with check-in processes, including issuing boarding passes and verifying travel documents.- **Baggage Handling:** Support in managing and guiding the movement of luggage, ensuring it is handled correctly and reaches the appropriate flights.- **Safety and Security Checks:** Participate in regular safety inspections and checks, ensuring the airport environment remains secure for both passengers and staff.- **Coordination with Airlines:** Work closely with airline representatives to ensure smooth operations, including handling delays and other passenger queries.**Required Skills and Expectations:**- Good Communication: Ability to communicate clearly and courteously with passengers and colleagues is essential.- Team Player: Should work well in a team, collaborating with various airport departments to provide efficient service.- Attention to Detail: Must pay attention to details, particularly when dealing with documents and passenger information.- Problem-Solving Skills: Ability to handle unexpected situations calmly and effectively is important for smooth airport operations.- Positive Attitude: A friendly and approachable demeanor will help enhance the overall passenger experience.
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Interview For Airport Ground Staff || 12th Pass - Freshers

Cloud Careers Services

  • 0 - 6 yrs
  • 8.5 Lac/Yr
  • Bangalore
Passenger Handling Baggage Management Customer Service Customer Support Customer Care Consultant Boarding and Departure Operations Coordination Communication Safety and Security Interpersonal Skills Teamwork Time Management
Ground Staff are responsible for assisting passengers and supporting airport operations on the ground. They ensure smooth airport functioning by managing passenger services, baggage handling, check-in procedures, and coordination between airline departments. Their main goal is to provide excellent customer service and ensure safety and efficiency at the airport.Key ResponsibilitiesPassenger HandlingAssist passengers during check-in, boarding, and arrival procedures.Verify passenger documents such as passports, visas, and tickets.Issue boarding passes and baggage tags.Provide information about flight schedules, delays, and gate changes.Baggage ManagementEnsure baggage is properly weighed, tagged, and loaded.Handle lost, delayed, or damaged baggage complaints.Coordinate with baggage handling teams.Customer ServiceAssist passengers with special needs such as elderly travelers, disabled passengers, and unaccompanied minors.Respond to passenger inquiries and resolve complaints politely.Provide assistance during flight delays or cancellations.Boarding and Departure OperationsManage boarding gates and ensure passengers board according to procedures.Verify boarding passes and travel documents.Ensure safety regulations are followed before departure.Coordination and CommunicationCoordinate with pilots, cabin crew, security staff, and airport authorities.Communicate operational updates to relevant departments.Maintain proper documentation and reports.Safety and SecurityFollow airport safety and security regulations.Ensure passengers comply with airline and airport policies.Report suspicious activities or safety issues immediately.Required SkillsExcellent communication and interpersonal skillsStrong customer service abilityProblem-solving skillsAbility to work under pressureTeamwork and coordinationBasic computer knowledgeTime management skillsEducational QualificationMinimum 10+2 (Higher Secondary)Diploma or degree in Aviation, Hospitality, or Travel Management is preferred.ExperienceFreshers can apply.02 years of experience in aviation, customer service, or hospitality is an advantage.Physical RequirementsGood personality and grooming.Ability to stand for long hours.Good eyesight and physical fitness.Work EnvironmentAirports and airline terminals.Rotational shifts including night shifts, weekends, and holidays.Fast-paced and customer-facing work environment.
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