BPO Customer Support Executive Fresher Jobs in Hyderabad

We are seeking a dedicated and motivated Call Center Executive to join our dynamic team. This full-time position allows you to work from the comfort of your home. Freshers who meet the educational requirement of having passed the 12th grade are encouraged to apply.**Key Responsibilities:**- **Handle Incoming Calls**: Answer customer inquiries and provide information about products and services, ensuring a positive customer experience.- **Resolve Customer Issues**: Identify customer problems and work towards resolving them effectively, maintaining a calm and professional demeanor.- **Document Interactions**: Accurately log all customer interactions and issues in the system to ensure proper follow-up and communication.- **Respond to Emails and Chats**: Manage and respond to queries received through email and chat platforms, ensuring timely communication.- **Achieve Performance Targets**: Meet call volume and quality targets, contributing to the overall success of the team.**Required Skills and Expectations:**The ideal candidate should possess excellent communication skills, both verbal and written, to interact effectively with customers. Basic computer skills are essential for navigating systems and documenting customer interactions. A positive attitude and strong problem-solving abilities are crucial to handle customer concerns calmly. Time management skills are necessary to handle multiple inquiries efficiently. Finally, a willingness to learn and adapt to new processes will help you thrive in this role. We are looking for someone who is committed to delivering excellent customer service and is ready to grow with our company.

As a Customer Care Executive based in Hyderabad, you will play a crucial role in ensuring customer satisfaction through effective communication and support. We are looking for dedicated female candidates who are recent school graduates and ready to engage with customers in a friendly manner.Key responsibilities include:1. **Responding to Customer Inquiries**: You will handle and respond to customer questions via phone, email, or chat, providing solutions or information clearly and politely.2. **Resolving Issues**: When customers face problems, you will assist them in finding solutions quickly and effectively, ensuring a positive experience.3. **Maintaining Records**: You will keep track of customer interactions and update records in our system, ensuring that all information is accurate and current for future reference.4. **Providing Product Information**: You will assist customers by giving them detailed information about our products or services, helping them make informed decisions.Required skills include strong communication abilities and a friendly attitude, as well as patience and empathy to handle various customer emotions. You should also possess basic computer skills for data entry and navigation of various software tools. Additionally, being a quick learner and ready to adapt to new challenges is vital for success in this role. Overall, we seek individuals who are committed to delivering excellent customer service and enhancing customer relationships.

The Customer Support Executive will be responsible for providing excellent customer service through various channels such as phone, email, and chat. They will address customer inquiries, resolve issues, and ensure customer satisfaction.Key responsibilities include:- Responding to customer queries and concerns promptly and professionally.- Providing product information, troubleshooting assistance, and order processing support.- Resolving customer complaints effectively and efficiently.- Escalating complex issues to the appropriate departments for resolution.- Maintaining accurate records of customer interactions and transactions.The ideal candidate for this role should have strong communication skills, both verbal and written. They should be patient, empathetic, and have a customer-centric approach. Additionally, candidates should have good problem-solving abilities and the ability to work well under pressure. Previous customer service experience is a plus, but not required. A minimum qualification of 12th pass is necessary for this role.

Dear Candidate ,Give dynamic start to your career with VMS Group SECRET TECHNOLOGIES INDIA , we are looking for freshers and experienced candidates who want to make good career in IT or NON It field.Job Type: Full time.Eligibility criteria : Fresher /Experience 0-5 Year.Location : Pune. OR PAN INDIADesired Qualification - Any Bachelor degree Minimum BA ,B.Com - Commerce, B.E , B.Tech, M.Sc , M.C.A B.C.A ,Any Graduates, Post Graduates, can also apply. Should be comfortable to work any location of pune or Pan India.Your application for theTesting & DevelopmentBack Office / Data EntryTechnical Support, Non-Voice ProcessBDE (canadian, US, UK)-In HouseBusiness Development Executive, On FieldOperations/Customer Service , Customer Service (Web)BPO MNC and Domestic ( Hindi Marathi or Any local language)Accounts & Finance /Financial AnalystPosition stood out to us and we would like to invite you for a Face to face interview Telephone interview at our office to get to know you a bit better.You will meet with the MR. Prem Sir or Aishwarya Ma'am.The interview will last about 20 minutes and you'll have the chance to discuss the above position and learn more about our company. Please carry your updated resume at list Two CopiesDesired Candidate - Candidate should be Dynamic, Enterprising, Presentable with excellent communication and written skills.If candidate is interested please visit our office. Monday to Saturday 10 am to 5 pm bitwin anytime Meet- Prem Sir / Ms. Aishwarya Ma'am Interview Venue-building A -15th , city vista, foundation road, Kharadi, Pune, Maharashtra 411014We will take 2 rounds of an interview.-Contact No. 7066165593 Aishwarya Ma'am 7066147637 Prem Sir 1. HR Round and simple logic checking P.I round.2. Technical HR Final round by Senior HR Manager.Thanks & Regards SECRET TECHNOLOGIES INDIA VMS GROUP Placement / Contract Labour / Real EstateAddress -building A -15th , city vista, foundation road, Kharadi, Pune, Mahara

Salary: Up to 25,000 CTC From 17,000 Take-home Bonus: 3,894 Quarterly Qualification: Any Graduate (Fresher/Experience) Languages: Hindi & English Shifts: Male: 7 AM 12 AM Female: 7 AM 8 PM MonSat 1 Rotational Week Off

- Handle inbound/outbound calls from clients- Provide emotional support and guidance to clients- Assess clients' concerns and provide appropriate solutions- Maintain accurate records of client interactions- Collaborate with team members to achieve goals- Generate new business leads and convert them into sales- Build and maintain relationships with clients via phone calls- Meet and exceed monthly sales targets- Research and stay up-to-date on industry trends and competitor activity- Collaborate with team members to achieve sales goals

JOB DETAILS Answer incoming calls, making outbound calls and respond to customer's queries in a timely manner Strong phone and verbal communication skills along with active listening Identify, obtain, and clarify customer information by answering telephone calls, establishing a dialogue with the customers and verifying information. Follow the call center communication scripts when handling different topics Build sustainable relationships and engage customers by taking the extra mile Keep records of all conversations in our call center database in a comprehensible way. Document all call information according to standard operating procedures Familiarity with CRM systems and practices Meet personal/team qualitative and quantitative targets Customer focus and adaptability to different personality types Ability to multi-task, set priorities and manage time effectively Recognize, document, and alert the management team of trends in customer calls Follow up customer calls where necessary Upsell products and servicesContactASC GROUP8499084053

Wehire Talent Solutions Job role - Language Interpreter Location- Remote *Excellent communication in English language is mandatory *Must be fluent in Gujarati Language Native speakers only - 5 days working,2 rotational offs- comfortable with night shifts and 24/7 rotational shifts.Education - 12th pass Freshers and Experienced both are eligibleAge- 18 to 45 years Salary - upto 5.5lpa - Desktop will be provided after selection ContactAakanksha (hr)Contact- 7987939547

Job Description:As a Customer Service Executive for our international voice process, you will be responsible for providing outstanding customer service and support to our clients across various regions. You will handle inbound and outbound calls, addressing customer inquiries, resolving issues, and ensuring customer satisfaction. The role requires excellent communication skills, a customer-centric approach, and the ability to thrive in a fast-paced environment.Roles and Responsibilities:1. Handle inbound calls from customers in a professional and courteous manner.2. Address customer inquiries, complaints, and issues promptly and effectively, striving for first-call resolution.3. Provide accurate information to customers regarding products, services, pricing, and policies.4. Assist customers with placing orders, processing payments, and managing account information.5. Troubleshoot technical issues and escalate complex problems to the appropriate department for resolution.6. Follow up with customers to ensure their issues are resolved satisfactorily and maintain records of customer interactions in the CRM system.7. Meet or exceed established performance metrics for call quality, productivity, and customer satisfaction.8. Keep abreast of product updates, promotions, and company policies to provide up-to-date information to customers.9. Collaborate with team members and other departments to ensure a seamless customer experience.10. Adhere to company policies, procedures, and quality standards at all times.Qualifications:- Any Graduate is preferred- Prior experience in customer service or call center environment, preferably in an international voice process.- Excellent verbal and written communication skills in English.- Strong interpersonal skills and ability to interact effectively with customers and colleagues from diverse backgrounds.- Ability to multitask, prioritize tasks, and manage time effectively in a fast-paced environment.

Dear Candidate,Greeting for the day!We are Hiring for the jobs for the position of Air Ticketing / Ground Staff / Cabin Crew / Maintenance Engineer/Airport ManagementSKILLS*Strong verbal communication skills*Excellent PersonalityInterview Timings:- 10 am to 6 pmQualification: Any Under Grad/Graduated(Freshers)POSITION:- Air Ticketing / Ground Staff / Cabin Crew / Technical DepSALARY:- 25K TO 40K + CAB + MEALSIndustry:-Aviation / AirlineLocation:-All India

Dear candidate,Hindi and English communication skill and translation Need to handling in bonding callsNeed to handling queries of customer and providing informationGood spoken and written English skill in English Hindi Telugu

Dear Candidates,we have urgent requirements for bpo telecaller domestic & international both for voice & non-voice process & US.Fresher and Exp can apply for this job,salary : 10k-15kqualification: 12th & abovelanguages: Hindi, Telugu, Englishage limit: 18-31US : Night ShiftInterested Candidates can apply.Job Types: Full-time, FresherSalary: ?12,000.00 - ?19,000.00 per monthSchedule:Day shiftEvening shiftMorning shiftNight shiftRotational shiftEducation:Higher Secondary(12th Pass) (Preferred)

Good Health Company (GHC)Customer Support ExecutiveLocation: Road No.3 Banjara HillsEducational Qualification: Minimum IntermediateFluent Hindi Communication is MandatorySalary: 12000/- per month + IncentivesAge: 19+ YearsJob Responsibilities Overseeing the customer service process. Resolving customer complaints brought to your attention. Creating policies and procedures. Planning the training and standardization of service delivery. Conducting quality assurance surveys with customers and providing feedback to the staff. Possessing excellent product knowledge to enhance customer support. Maintaining a pleasant working environmentTo apply send your resume to the below WhatsApp number or give a call

Opening For BPO/Call Center/ Customer Care Executive For Voice Process / Non VoiceUnder grad fresher can applyBPO voice process - Inbound/Outbound/blended processWork from officeSalary Upto 30K CTCShift - Day & RotationalEnglish Should be Good

Dear Candidates.* An Urgent Requirement For graduates and under graduates for Data Entry* Required Age 18 to 35 Years* Required good communication skills* Full Time* Sunday Fix Off* Freshers Welcome* Experienced candidates also applyFor more details to contact our HR

Job Description:An Amazon Customer Service Associate is a critical part of our mission to deliver timely, accurate and professional customer service to all Amazon customers. This vital position requires an action-oriented, flexible problem-solver who will assist customers in expediting orders and correcting post-sales problems. Associates communicate with customers primarily through mail, chat and phone, can be hired for any skill set as per the requirement and utilize a variety of software tools to navigate customer accounts, research and review policies and communicate effective solutions in a fun and fast-paced environment.Knowledge and Skills RequiredCommunication Skills: Excellent communication skills (written and verbal) Ability to communicate correctly and clearly with all customers Excellent documentation skills Good comprehension skills ability to clearly understand and state the issues customers present Ability to concentrate follow customers issues without distraction to resolution Good composition skills ability to compose a grammatically correct, concise, and accurate written response Work successfully in a team environment as well as independentlyComputer Knowledge/Skills: Ability to use a desktop computer system Familiarity with Windows XP, Microsoft Outlook, Microsoft Word and Internet Explorer Excellent typing skills Demonstrates understanding of the Internet, Amazon.com website, and competitor websites Demonstrates an ability to successfully navigate websites Demonstrates a proficient knowledge of email applications Demonstrates an ability to learn in various media Ability to successfully adapt to changes in the work environmentCustomer Focus: Excellent customer service skills, including maintaining focus on the customer issue in a fast-paced environment Ability to empathize with and prioritize customer needs Demonstrates interpersonal skills with a diverse customer base Demonstrates conflict resoluti

Great Opportunity For You To Work With India's Leading BPO / DATA ENTRY BACK OFFICE MNC* Fresher And Experience Candidate Apply* Both Day /Night Shift*Cab facality + 1 Time Mea*Salary - 15K to 25K + incentives

Hiring For Non Voice Process And Data Entry operator* Data- Entry process* Non Voice Process* Experience 0-2 years* Should have good communication skills.* 10th/12th pass or Any Graduate* No Target

We are hiring for voice and non-voice procesJob Location : HyderabadQualification : Intermediate & Graduate

Hiring for 10 Bpo Telecaller Jobs in Ameerpet Hyderabad,Panjagutta Hyderabad,Kukatpally Medchal,Dilsukh Nagar Hyderabad,Madhapur Hyderabad,Gachibowli Hyderabad,Hitech City Hyderabad for Freshers,Required Educational Qualification is : Other Bachelor Degree with Good knowledge in GOOD COMMUNICATION SKILLS etc.

Hiring For Back Office Executive / Data Entry / Voice / Non Voice* Data- Entry process* Customer Support* Backend Executive* Chat Process* Bpo* Exp 0-5 yr* Should have good communication skills* 10th/12th Pass & Any Graduate* No Sales Job