Customer Service Manager Jobs

We are looking for a motivated and detail-oriented Air Ticketing Executive to join our team in Kolkata. This entry-level position is ideal for recent graduates keen to start a career in the travel industry.*CALL OR SEND RESUME:-9123089065*Key Responsibilities:1. **Ticketing Operations**: Handle all aspects of air ticket booking, including creating, modifying, and canceling reservations for customers.2. **Customer Service**: Provide excellent customer support by answering inquiries regarding flight availability, pricing, and travel regulations.3. **Coordination with Airlines**: Liaise with various airlines to secure best deals and ensure smooth booking processes.4. **Documentation**: Prepare necessary travel documents, invoices, and tickets, ensuring all details are accurate and up to date.5. **Problem Solving**: Address any issues or changes in travel plans promptly to ensure customer satisfaction.Required Skills and Expectations:Candidates should possess a bachelor

Need a confident candidate with good communication and convincing skills who can initiate sales and services .

*Generate life insurance business through assigned bank branches. *Build and maintain strong relationships with bank staff and customers.* Generate leads from the bank's customer database and convert them into sales. *Understand customer financial needs and recommend suitable life insurance solutions. *Conduct customer meetings and sales presentations. *Achieve monthly, quarterly, and annual sales targets. *Ensure proper documentation and compliance with company policies. *Provide after-sales service and maintain customer relationships.* Coordinate with branch staff for lead generation and business growth.

Restaurant Managers Required In GermanyIelts/ German Not Mandatory in Germanyvisa Duration- 12 Months to 3 Yearsfree Medical and Education Facilities for Familyfamily Visagovt Sponsored Visaspouse Can Legally Workselection On First Cum First BasisMajor Responsibilities:-Managed overall restaurant operations to ensure efficient and profitable performance.Supervised, trained, and evaluated restaurant staff.Ensured exceptional customer service and guest satisfaction.Monitored food quality, presentation, and service standards.Managed staff scheduling, attendance, and shift operations.Controlled inventory, purchasing, and stock levels.Oversaw budgeting, cost control, and revenue generation activities.Handled customer complaints and resolved service-related issues professionally.Ensured compliance with food safety, hygiene, and HACCP regulations.Coordinated with kitchen and service teams to maintain smooth operations.Monitored cash handling, billing, and POS transactions.Prepared operational reports and implemented strategies to improve business performance.

Food delivery by pidgeLocation available in - kalighatGuaranteed Fixed Earning (Base Cost)Weekday (Mon-Thu) - Rs 32WeekEnd (Fri-Sun) - Rs 40aranteed Order Surge[8AM-3PM & 7PGuaranteedM-12AM] - Rs 15- 25Any other time - upto Rs 05First Mile Payout distance - Rs 3 / KmLast Mile Payout distance - Rs 10/KmDaily Earning ---insentive500 -------------1001000------------ 3001500-------------5002000-------------7002500-------------10003000-------------1300HR contact - 8777017938 (TL)Vehicle type - bike / cycle / EVApply document - Aadhar card, PAN card , valid mobile numberMonthly salary up to - 20k - 45K

Client Management1. Act as the primary point of contact for clients from onboarding through to event execution.2. Understand client requirements, preferences, and expectations in detail.3. Present concepts, themes, budgets, and execution plans to clients.4. Maintain strong client relationships and ensure high levels of satisfaction.Event Planning & Coordination1. Coordinate with internal teams (design, production, logistics) for seamless execution.2. Assist in planning weddings, corporate events, and social functions.3. Prepare event timelines, checklists, and detailed execution plans.4. Ensure smooth and clear communication between clients and execution teams.Vendor & On-ground Coordination1. Coordinate with vendors (decor, catering, entertainment, etc.) to deliver as per plan.2. Monitor vendor deliverables and ensure all timelines are met.3. Be present on-site during events to handle client queries and ensure flawless execution.Budget & Documentation1. Assist in budgeting, quotations, and cost tracking.2. Ensure all client approvals and necessary documentation are maintained.3. Monitor expenses and prevent cost overruns

We are looking for a Customer Support Manager to join our team in Nashik. This role involves overseeing customer service operations and ensuring excellent service standards. The ideal candidate will be a proactive leader with a focus on customer satisfaction.**Key Responsibilities:**- **Lead the Customer Care Team**: Manage and motivate a team of customer care representatives to deliver high-quality service consistently, ensuring they meet performance targets and provide helpful solutions.- **Handle Customer Inquiries**: Address and resolve complex customer issues promptly, guiding the team in effective problem-solving techniques and ensuring customer satisfaction.- **Develop Customer Care Policies**: Create and implement effective customer service policies and procedures that enhance the customer experience and streamline operations.- **Monitor Performance Metrics**: Track key performance indicators (KPIs) and analyze customer feedback to identify areas for improvement and implement necessary changes.- **Train and Support Staff**: Provide ongoing training and support to the customer care team, ensuring they have the skills and knowledge to assist customers effectively.**Required Skills and Expectations:**The ideal candidate should have 4 to 5 years of experience in customer service management. Strong communication and interpersonal skills are essential, along with the ability to lead and inspire a team. Problem-solving skills and a customer-centric mindset are critical for this role. Proficiency in using customer service software and tools is expected. Candidates should be capable of working in an office setting and need to be female due to client requisites. A positive attitude and ability to adapt in fast-paced environments will ensure success in this role.

As a Front Desk Representative, you will be the first point of contact for visitors and clients. Your role is crucial in creating a positive impression of the company. **Key Responsibilities:**- **Greet Visitors:** Welcome guests warmly and assist them with their inquiries, ensuring a friendly atmosphere from the moment they arrive.- **Manage Calls:** Answer phone calls promptly, directing them to the appropriate department or taking messages as needed, ensuring smooth communication.- **Handle Appointments:** Schedule and manage appointments for staff members, maintaining an organized calendar to enhance efficiency.- **Maintain Reception Area:** Keep the front desk and waiting area tidy and presentable, reflecting professionalism and attention to detail.- **Process Mail and Packages:** Receive, sort, and distribute incoming mail and packages, ensuring efficient handling of office correspondence.**Required Skills and Expectations:**Candidates should possess excellent communication skills to interact effectively with diverse individuals. A friendly demeanor and professionalism are essential to create a welcoming environment. Basic computer skills, including familiarity with office software, are important for managing schedules and records. Attention to detail is necessary for maintaining an organized front desk and handling documents accurately. Candidates should be adaptable, able to handle multiple tasks simultaneously, and provide exceptional customer service. Flexibility in working hours is also expected as the role demands full-time commitment in a work-from-office setting. Experience is not required, making this a great opportunity for freshers.

As an Airport Manager, you will be responsible for overseeing daily airport operations to ensure safety, efficiency, and excellent customer service. This role requires strong leadership abilities, attention to detail, and good communication skills. **Key Responsibilities:**- **Supervise Airport Operations:** Oversee all airport activities, ensuring compliance with safety regulations and operational standards. This includes monitoring the movement of aircraft and passengers.- **Coordinate with Staff:** Work closely with airport staff, including security, maintenance, and customer service teams, to ensure smooth daily operations and address any issues promptly.- **Manage Customer Service:** Focus on providing top-notch service to travelers, addressing their inquiries and resolving complaints to enhance their overall experience.- **Monitor Safety Protocols:** Ensure that all safety protocols are met and that the airport complies with federal and state regulations to maintain a secure environment for passengers and staff.- **Report and Analyze Performance:** Keep track of airport performance metrics and prepare reports for upper management to identify areas for improvement.**Required Skills and Expectations:**- Strong communication and interpersonal skills to work effectively with diverse teams and customers.- Good organizational abilities to manage multiple tasks and prioritize effectively.- Basic knowledge of airport operations and safety protocols is preferred.- A proactive attitude, with the ability to solve problems quickly and efficiently.- Flexibility to work varied hours, including evenings, weekends, and holidays, as needed in the airport environment.

Key ResponsibilitiesLogistics & Fleet Management: Plan, manage, and coordinate all inbound and outbound logistics. Oversee fleet operations, transport vendor management, and route optimization to ensure timely deliveries.Warehouse & Inventory Control: Oversee warehouse layout, space utilization, and inventory management. Implement strict inventory control measures to minimize variances, damages, and shrinkage.Order Fulfillment: Ensure accurate and efficient order processing, picking, packing, and dispatching in accordance with customer service level agreements (SLAs).Cost & Budget Management: Monitor and control distribution, freight, and warehousing costs. Analyze data to identify bottlenecks and implement cost-saving initiatives.Vendor & Stakeholder Management: Negotiate rates and contracts with third-party logistics (3PL) providers, transporters, and packaging suppliers. Collaborate with sales and production teams to align supply with market demand.Compliance & Safety: Ensure all distribution and warehouse activities comply with safety regulations, labor laws, and statutory transport requirements. Maintain high standards of workplace safety.

Key ResponsibilitiesPortfolio Management: Manage a dedicated portfolio of existing clients, ensuring their needs are met and identifying opportunities for growth.Strategic Advisory: Act as a consultant to the client, recommending products or services (financial, real estate, or corporate) that align with their specific objectives.Revenue Generation: Meet monthly or quarterly targets through upselling, cross-selling, and client retention.Conflict Resolution: Serve as the primary point of contact for any issues, ensuring swift and professional resolution to maintain client trust.Networking: Actively seek new high-net-worth (HNW) or corporate leads through referrals and professional networking.Market Intelligence: Stay updated on market trends and competitor offerings to provide proactive advice to clients.Required Skills & QualificationsInterpersonal Skills: Exceptional ability to build rapport and communicate with high-level executives or HNW individuals.Financial Literacy: Strong understanding of market dynamics, investment products, or industry-specific commercial terms.Negotiation & Persuasion: Ability to handle complex negotiations and close deals while maintaining a client-first approach.Organization: Highly organized with the ability to manage multiple client accounts simultaneously without compromising quality.Experience: Typically requires 3-5 years of experience in sales, banking, real estate, or client servicing.

Key ResponsibilitiesTechnical Design & Drafting: Using CAD software to create layouts for Medical Gas Pipeline Systems (MGPS), nurse call systems, or ambulance interior configurations.Site Supervision: Managing on-site installation teams (technicians, welders, and fitters) to ensure work meets ISO and AIS-125 safety standards.Project Scheduling: Developing timelines (Gantt charts) to ensure hospital wings or ambulance fleets are delivered on time.Quality Control & Testing: Conducting pressure tests on gas lines and load-testing stretchers/cots before handover to the client.Procurement Coordination: Working with the supply chain to ensure specialized medical-grade materials (like degreased copper pipes or reinforced alloys) are available on-site.Regulatory Compliance: Ensuring every aspect of the project adheres to healthcare building codes and medical device regulations.

Major ResponsibilitiesSupervised daily food and beverage operations to ensure smooth service.Led, trained, and motivated service staff to maintain high performance standards.Ensured excellent guest service and customer satisfaction.Monitored food quality, presentation, and service standards.Managed staff schedules, shift assignments, and attendance records.Handled guest inquiries, complaints, and service recovery professionally.Assisted in inventory control and stock management.Ensured compliance with food safety, hygiene, and HACCP regulations.Coordinated with kitchen and service teams for efficient operations.Monitored cash handling, billing, and POS transactions.Supported banquet, event, and special function operations.Prepared operational reports and maintained departmental records.