Customer Service Manager Jobs

Male And Female Both Can Apply For This Post. JOB ROLL - Back Office Executive Officer, Customer Service Executive Officer CUSTOMER SERVICE OFFICER, JUNIOR RELATIONSHIP OFFICER Assistant Branch Manager Etc.......Skill Must GoodCommunication. Valuable Behavior.Basic ComputerKnowledge.Back OfficeExecutive .BankingOfficer. Age Limit 18 to 30 age Job Location As per Your Pin Code Wise.Minimum QualificationRequired 12th Pass Or Graduate. The additional Nature of the job is Full Time. Contact DIRECT 9147399730 HR ROHINI

We are looking for a Customer Service Manager to join our team in Mumbai. This role requires a dedicated individual with 1 to 5 years of experience who is passionate about visiting clients and providing service. nnKey responsibilities include:nn- Team Leadership: You will oversee a team of customer service representatives, ensuring they have the resources and support they need to assist customers effectively.n n- Customer Interaction: You will handle escalated customer inquiries and complaints, providing solutions and maintaining a high level of customer satisfaction.nn- Training and Development: You will conduct training sessions to enhance the skills of the customer service team, ensuring they are knowledgeable about products and services.nn- Performance Monitoring: You will track and analyze team performance metrics to identify areas for improvement and implement strategies for enhancing service quality.nn- Process Improvement: You will work on developing and implementing customer service policies and procedures to optimize operations and customer interactions.nnRequired skills include strong communication abilities, problem-solving skills, and experience in managing teams. You should also be detail-oriented, organized, and capable of working independently from home. A graduate degree is necessary, and familiarity with customer service software or tools will be advantageous. A positive attitude and a commitment to customer satisfaction are essential for success in this role.

We are seeking an Assistant Manager Front Office to oversee daily operations at our establishment in Dhanbad. The ideal candidate will have 3 to 8 years of experience and possess a graduate degree. This full-time position requires a dedicated individual committed to providing exceptional guest services.nnKey Responsibilities:nn1. Supervision of Front Office Staff: Lead and mentor front office team members, ensuring they deliver high-quality service and maintain a positive work environment.nn2. Customer Relationship Management: Engage with guests to resolve their issues and enhance their experience, addressing any complaints professionally and promptly.nn3. Check-In and Check-Out Management: Oversee all procedures related to guest check-in and check-out, ensuring efficiency and accuracy at all times.nn4. Coordination with Other Departments: Collaborate closely with housekeeping, maintenance, and other departments to enhance guest services and maintain smooth operations.nn5. Training and Development: Organize training sessions for staff to improve service delivery, product knowledge, and operational excellence.nnRequired Skills and Expectations:nnCandidates should possess strong leadership and communication skills, with a focus on customer service and problem-solving. The ability to work under pressure while maintaining attention to detail is essential. A proactive approach to tasks and a commitment to team success will enhance the overall guest experience at our front desk. Familiarity with office software and hotel management systems will be an advantage in fulfilling daily responsibilities effectively.

Key Responsibilities & DutiesClient Acquisition & Portfolio Management:Identify, prospect, and onboard high-net-worth individuals (HNIs), SME clients, and corporate borrowers for loan sourcing and financial solutions.Manage and nurture an active portfolio of clients, understanding their financial needs and providing tailored credit/loan products.Maintain continuous engagement with clients throughout the loan lifecycle-from initial inquiry and document collection to sanction and disbursement.Channel Partner & Partner Network Development:Build, train, and manage an active network of Direct Selling Agents (DSAs), connectors, chartered accountants, and real estate developer partners to drive continuous lead generation.Conduct regular meetings with channel partners to brief them on product guidelines, eligibility criteria, commission structures, and approval norms.Credit Assessment & File Processing:Conduct preliminary financial screening and eligibility checks (income documents, CIBIL reports, balance sheets, and bank statements) before file submission.Coordinate with internal credit, underwriting, and operations teams to resolve queries, speed up sanction turnaround time (TAT), and ensure smooth disbursement.Target Achievement & Market Intelligence:Achieve monthly and quarterly loan disbursement targets across assigned product lines.Monitor market trends, competitor interest rates, and loan processing terms across partner banks and NBFCs, feeding actionable insights to leadership.

We are seeking a Loan Consultant to join our team in Bangalore. This role is ideal for individuals seeking to start their careers in finance and loan processing. You will assist clients in understanding their loan options and navigating the application process.Key Responsibilities:- Client Interaction: Engage with clients to understand their loan needs and provide information on available options.- Loan Processing: Assist clients in completing loan applications, ensuring all necessary documentation is provided for approval.- Follow-Up: Maintain regular communication with clients to track the status of their applications and address any concerns.- Documentation: Ensure all paperwork is completed accurately and submitted on time, adhering to company guidelines.Required Skills and Expectations:Candidates should possess strong communication skills to effectively interact with clients and colleagues. Attention to detail is crucial for accurate documentation and processing. We expect candidates to be proactive, quick learners, and comfortable working in a fast-paced office environment. A willingness to work closely with clients and provide excellent customer service is essential. As this position is for entry-level candidates, a positive attitude and eagerness to learn about loans and financial services are highly valued.

We are looking for a dedicated Office Trainee to join our team in Paikpara, Kolkata. This full-time position is ideal for female graduates who are eager to gain hands-on experience in an office environment. Key Responsibilities:1. Administrative Support: Assist in daily office tasks, including filing, data entry, and managing documents to ensure operational efficiency.2. Communication: Facilitate effective communication within the team and with clients through emails, phone calls, and in-person interactions, maintaining a polite and professional demeanor.3. Scheduling: Help in organizing meetings and appointments, ensuring that all stakeholders are informed and prepared.4. Record Keeping: Maintain accurate records of office transactions and activities to support smooth operation and compliance with company policies.Required Skills and Expectations:The ideal candidate will possess strong organizational skills and attention to detail to manage multiple tasks effectively. Good communication skills are essential for interacting with colleagues and clients professionally. The candidate should be proactive and willing to learn, exhibiting a positive attitude towards challenges. Familiarity with basic office software is an advantage. A willingness to work in a team environment while demonstrating independence when needed is also expected. A minimum of 1-year prior experience in a related field is preferred, but candidates with up to 7 years of experience are also encouraged to apply.

Job DescriptionLocation: Rajarajeswari Nagar, BengaluruPosition: Accounts & Admin Executive (Full-time)About the Role:We are looking for a reliable Accounts & Admin Executive to manage day-to-day accounts, inventory, and office work for our Speech and Hearing clinic. You will handle patient billing, wholesale/retail hearing aid stock, staff attendance, and basic clinic upkeep.Key ResponsibilitiesBilling & Accounts (Marg ERP)Generate bills in Marg ERP for tests (Audiometry, Speech Therapy), direct patients, and wholesale sales.Collect payments (Cash, Card, UPI) and handle petty cash.Maintain basic ledgers, vendor bills, and daily accounts.2.Stock & InventoryKeep track of hearing aids, batteries, and accessories in Marg ERP.Manage both retail stock (for clinic patients) and wholesale orders.Send hearing aids for repair/servicing and track their return.3.Admin & AssetsKeep track of clinic equipment (hearing test machines, computers, furniture).Monitor staff login/logout times and leave records.Maintain basic cleanliness and smooth daily operation of the clinic.RequirementsEducation: B.Com, BBA, or equivalent degree.Experience: 1-3 years in billing and accounts (experience in a clinic, hospital, or small shop is preferred).Software: Good working knowledge of Marg ERP (Mandatory) and MS Excel.Skills: Honest, organized, good communication skills, and punctual.Hours Timings: Monday to Saturday, 11:00am to 8:00pm

As a Bakery Manager, you will lead the bakery team in Indore, ensuring that high-quality products are created and delivered to our customers. Your role is vital in maintaining a smooth operation and fostering a positive work environment.Key Responsibilities:1. Supervise Bakery Operations: Oversee daily bakery activities, including production and sales, to ensure timely delivery and compliance with quality standards.2. Manage Inventory: Maintain an accurate inventory of raw materials, ordering necessary supplies in a timely manner to avoid shortages.3. Train and Motivate Staff: Provide training for new team members and motivate existing staff to enhance their skills and work efficiently.4. Maintain Cleanliness and Safety: Ensure the bakery adheres to health and safety standards, maintaining cleanliness in the workspace at all times.5. Customer Service: Interact with customers to understand their preferences, address inquiries, and resolve any issues to ensure a satisfying experience.Required Skills and Expectations:Candidates should have 1 to 3 years of experience in a similar role and a minimum education level of 10th pass. Strong leadership and communication skills are essential for effectively managing a team. You should exhibit a passion for baking and a commitment to delivering quality products. A proactive approach to problem-solving and a keen attention to detail are crucial for success in this position. Being organized and capable of multitasking in a fast-paced environment is also highly beneficial.Should have basic knowledge of computer skills

Patient Relation OfficerImmediate Joining Freshers PreferredLocation: Sector 49, Spaze Itech Park, GurugramSalary: 22,000 Gross per MonthExperience: Freshers & Experienced CandidatesWorking Days: 6 Days a Week Shift: RotationalWeekly Off: 1 Rotational Day OffOnly Male CandidateJob ResponsibilitiesHandle Patient Queries Over Calls and Provide Appropriate Support.Assist Patients with Appointments and Service-related Concerns.Maintain Patient Records and Update Details in the System.Resolve Queries Professionally and Ensure a Positive Patient Experience.Coordinate with Relevant Teams to Address Patient Concerns.RequirementsFreshers with Good Communication Skills&confidence Will Be Given First Preference.Fluent English Communication is Mandatory.Candidates with 6 Months-1 Year of Relevant Experience Can also Apply.Basic Computer Knowledge.polite, Patient, and Customer-focused Attitude.Immediate Joiners Preferred.How to ApplyInterested Candidates Can Share Their Updated Cv for Screening and Shortlisting.Kumar & Kaur Job Consultancy Pvt. Ltd.Right Talent Right Job Better Future Shortlisted Candidates Will Be Contacted for the Interview.

Company Name: MilestoneWork From Home Job VacancyJob Recruitment :- Customer Support ExecutiveWork Mode: Work From HomeWork Device: Mobile PhoneMonthly Salary: 16,000Weekly Payment Option: 4,000 per weekQualification: 12th PassCandidates: Male & FemaleExperience: Freshers & Experienced BothLanguage: Hindi or EnglishInterested candidates can apply now!Apply Today - Limited Vacancies!

Customer Service Job focuses on interacting with customers to provide information, address inquiries, resolve issues, and ensure a positive overall experience with a company's products or services. Customer service professionals serve as the primary link between a brand and its clients.Here is a detailed breakdown of what a customer service role entails:Key ResponsibilitiesInquiry Handling: Answer questions regarding products, services, billing, policies, and order statuses via phone, email, live chat, or social media.Problem Resolution: Identify, troubleshoot, and resolve customer complaints or technical difficulties in a timely and empathetic manner.Order Processing: Assist customers with placing orders, processing returns, issuing refunds, or updating account details.Record Keeping: Maintain accurate logs of customer interactions, transactions, feedback, and escalations using CRM (Customer Relationship Management) software.Escalation Management: Recognize when an issue requires higher-level support and transfer complex cases to specialized departments or supervisors.

We are seeking a seasoned Freight Manager to streamline our logistics and shipping processes. The ideal candidate will bring extensive experience and leadership skills to oversee our freight operations in Mumbai.Key Responsibilities:- Manage Freight Operations: Oversee all aspects of freight transportation, ensuring efficient and timely movement of goods from origin to destination.- Develop Relationships with Carriers: Build and maintain strong relationships with freight carriers to negotiate rates and secure reliable shipping services.- Compliance and Regulations: Ensure all freight activities comply with local and international shipping regulations, mitigating any compliance risks.- Cost Control: Monitor freight expenses and implement cost-saving measures without compromising service quality.- Team Leadership: Lead and mentor a team of logistics professionals, fostering a collaborative environment to enhance productivity.- Performance Analysis: Track and analyze key performance indicators (KPIs) to identify areas for improvement and optimize shipping processes.Required Skills and Expectations:Candidates should have 20 to 30 years of experience in freight management or a related field. Strong knowledge of logistics and supply chain management is essential. Excellent negotiation and communication skills are a must to effectively interact with carriers and stakeholders. Proficiency in logistics software and data analysis tools is also required. A proven ability to lead teams, manage stress, and make quick decisions in a fast-paced environment is expected. The candidate should possess a strong attention to detail and a commitment to delivering high-quality service.

Key ResponsibilitiesDevelop and maintain strong relationships with existing and potential clients.Understand customer requirements and recommend suitable products or services.Manage client accounts and ensure high levels of customer satisfaction.Act as the primary point of contact for client inquiries, concerns, and service requests.Identify opportunities for cross-selling and upselling products and services.Achieve assigned sales, revenue, and customer retention targets.Coordinate with internal departments to resolve customer issues promptly.Monitor market trends and competitor activities to identify business opportunities.Prepare client reports, business reviews, and account performance updates.Ensure compliance with company policies, procedures, and regulatory requirements.

Key ResponsibilitiesDevelop and maintain strong relationships with existing and potential clients.Understand customer requirements and provide suitable products or service solutions.Act as the primary point of contact for customer inquiries and concerns.Identify opportunities for upselling and cross-selling products/services.Regularly engage with clients through calls, meetings, and follow-ups.Resolve customer issues promptly and ensure a high level of client satisfaction.Achieve assigned sales and relationship management targets.Monitor customer accounts and maintain accurate records in CRM systems.Coordinate with internal teams to ensure seamless customer service delivery.Gather customer feedback and provide insights to management.

Key ResponsibilitiesWelcome and assist customers in selecting products and services.Achieve individual and store sales targets.Maintain product displays and ensure merchandise is properly stocked.Handle billing, cash transactions, and POS operations.Monitor inventory levels and coordinate stock replenishment.Address customer inquiries, complaints, and service requests professionally.Ensure store cleanliness, visual merchandising, and overall presentation standards.Support promotional activities, offers, and in-store campaigns.Prepare daily sales reports and maintain transaction records.Follow company policies, operational procedures, and security guidelines.

We are seeking an Airline Supervisor to oversee daily operations at our Bhubaneswar office. The ideal candidate will have 1 to 2 years of experience in the airline industry and must have completed at least the 10th grade. This full-time position requires a detail-oriented individual who can manage tasks effectively.nnKey Responsibilities:nn1. Team Coordination: Supervise and coordinate the work of staff to ensure efficient operations and excellent customer service. Provide guidance and support to team members in their daily tasks.nn2. Customer Service: Address passenger inquiries and complaints in a professional manner. Ensure that all customers receive the highest level of service, resolving any issues promptly.nn3. Operational Oversight: Monitor daily airline operations and ensure compliance with safety regulations and company policies. Keep track of flights, schedules, and any necessary adjustments.nn4. Reporting: Prepare and submit operational reports to upper management. Maintain accurate records related to flight operations and passenger feedback.nnRequired Skills and Expectations:nnCandidates should have strong leadership qualities and excellent communication skills. The ability to handle stressful situations with a calm and professional demeanor is essential. Attention to detail and problem-solving skills are necessary to ensure smooth operations. A proactive approach to improving processes and customer satisfaction is highly valued. The ability to work in a team-oriented environment, focusing on collaboration and mutual support, is also important for this role.

We are looking for an enthusiastic Airport Information Desk Executive to provide exceptional customer service at our Patna airport location. This role requires a friendly and proactive individual to assist travelers and ensure a smooth airport experience.Key Responsibilities:1. Customer Assistance: Greet and assist passengers with their inquiries, providing accurate information regarding flight schedules, boarding gates, and airport facilities.2. Problem Solving: Address and resolve passenger concerns or complaints promptly, ensuring a positive experience for all travelers.3. Information Dissemination: Maintain up-to-date knowledge of airline services, safety protocols, and airport regulations to provide reliable information.4. Communication: Coordinate with airline staff and other airport services to relay important updates and help passengers navigate through the airport.5. Documentation: Keep records of visitor queries and feedback to improve services and report any recurring issues to management.Required Skills and Expectations:Candidates should possess effective communication skills and the ability to interact confidently with a diverse range of travelers. A positive attitude and strong problem-solving abilities are essential for addressing passenger needs efficiently. Since this role requires working in a fast-paced environment, candidates should remain calm under pressure and show a willingness to learn. Being a 12th pass is the minimum educational requirement, and prior customer service experience is a plus but not mandatory.

Male And Female Both Can Apply For This Post. JOB ROLL - Back Office Executive Officer, Customer Service Executive Officer CUSTOMER SERVICE OFFICER, JUNIOR RELATIONSHIP OFFICER Assistant Branch Manager Etc.......Skill Must GoodCommunication. Valuable Behavior.Basic ComputerKnowledge.Back OfficeExecutive .BankingOfficer. Age Limit 18 to 30 age Job Location As per Your Pin Code Wise.Minimum QualificationRequired 12th Pass Or Graduate. The additional Nature of the job is Full Time. Contact DIRECT 9147399730 HR ROHINI