Array ( [0] => customer-relationship-manager [1] => kanniyakumari ) Customer Relationship Manager Graduate Jobs in Kanyakumari
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Customer Relationship Manager Graduate Jobs in Kanyakumari

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Relationship Manager - Full Time

Panacorp Computer Academy

  • 5 - 10 yrs
  • 3.0 Lac/Yr
  • Nagercoil Kanyakumari
Customer Relationship Customer Service Negotiation Skills Team Management Skills Interpersonal Skills
Description of the RoleWe are hiring a Client Relationship Executive with experience in client coordination, service management, and customer relationship handling. The role involves managing client communications, ensuring timely service delivery, maintaining client records, and coordinating with internal teams to achieve business targets and client satisfaction.Location: Nagercoil, KanyakumariExperience: 2 - 4 YearsSalary: As per Company StandardsEmployment Type: Full-Time
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Admin CRM Manager

Panacorp Software Solutions

  • 2 - 5 yrs
  • 3.0 Lac/Yr
  • Nagercoil Kanyakumari
Communication Advisor Client Relationship Manager Customer Facilitator Customer Relationship Manager Customer Relationship Executive
Key Responsibilities:Client Relationship Management:Develop and maintain strong, long-lasting client relationships.Act as the main point of contact for assigned clients, understanding their needs and objectives.Conduct regular meetings and communication with clients to ensure satisfaction and address any concerns.Client Onboarding:Oversee the onboarding process for new clients, ensuring a smooth transition and setting clear expectations.Collaborate with internal teams to ensure that client needs are understood and met effectively.Account Management:Monitor client accounts and performance metrics to ensure service delivery aligns with agreed-upon objectives.Identify opportunities for upselling or cross-selling additional products and services to enhance client satisfaction.Issue Resolution:Address and resolve client issues or complaints promptly and professionally.Work with relevant internal departments to facilitate solutions and ensure client concerns are resolved.Reporting and Documentation:Maintain accurate records of client interactions, transactions, and feedback.Prepare and present regular reports on client account status, performance, and growth opportunities.Strategic Planning:Develop and implement client engagement strategies to increase client retention and satisfaction.Gather and analyze client feedback to inform service improvements and strategic planning.Collaboration:Collaborate with sales, marketing, and product teams to align client expectations with company offerings.Participate in internal meetings to provide insights on client needs and market trends.
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  • 0 - 1 yrs
  • 1.3 Lac/Yr
  • Marthandam Kanyakumari
Communication Advisor Customer Relationship Manager Customer Relationship Officer Customer Relationship
Should have completed Bachelor's degree in any fieldBoth freshers and experienced can apply for this roleSet up regular meetings with customers and partners, provide information about products and services, take/cancel orders, and obtain details of complaints.Keep records of customer interactions and transactions, details of enquiriesProcess ordersMeet the Sales targets setupFacilitate webinars/ events and meetings for customers and partnersGood communication skills in English.Strong interpersonal skills to build and maintain customer relationships.
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Customer Relationship Officer

ARVM Baby Products Pvt Ltd

  • 1 - 4 yrs
  • 1.5 Lac/Yr
  • Nagercoil Kanyakumari
Sales Customer Associate Customer Relationship
Key Responsibilities: Respond to customer inquiries in a timely and professional manner Build and maintain positive relationships with customers Address customer complaints and ensure their timely resolution Provide accurate information to customers about our products and services Follow up with customers to ensure their satisfaction and to promote repeat business Keep accurate records of customer interactions and transactions Perform other duties as and when assigned by the Store Managers
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  • 0 - 5 yrs
  • 2.5 Lac/Yr
  • Nagercoil Kanyakumari
Branch Sales Manager Telesales Executive Communication Advisor Sales Executive
Key Responsibilities:Conduct outbound calls to potential customers to introduce and sell [Company Name] products/services.Follow up on leads and manage a pipeline of sales opportunities.Provide accurate product information and address customer inquiries effectively.Maintain detailed records of customer interactions and sales activities using CRM software.Meet or exceed monthly sales quotas and performance targets.Develop and maintain strong relationships with customers to ensure high levels of satisfaction and repeat business.Collaborate with the sales team to develop strategies and improve sales processes.Stay updated on industry trends, market conditions, and competitor activities.
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Telesales Senior Executive (2-5 Years)

Panacorp Software Solutions

  • 2 - 5 yrs
  • 2.5 Lac/Yr
  • Nagercoil Kanyakumari
Administration Officer Customer Relationship Customer Associate Customer Relationship Executive
Job Summary:The Admin CRM Executive is responsible for managing and optimizing the Customer Relationship Management (CRM) system and providing administrative support to ensure seamless operations. This role involves data entry, system maintenance, report generation, and assisting with customer service and communication.Key Responsibilities:CRM System Management:Maintain and update CRM system data to ensure accuracy and completeness.Customize and configure CRM functionalities to meet business needs.Monitor system performance and resolve any technical issues or errors.Data Entry and Management:Input and update customer information and interactions in the CRM system.Ensure data integrity by conducting regular data audits and cleaning.Generate and analyze reports to provide insights into customer trends and behaviors.Administrative Support:Provide administrative assistance to the CRM team and other departments as needed.Schedule and coordinate meetings, events, and training sessions related to CRM activities.Prepare and distribute documentation, including reports and presentations.Customer Support:Assist with customer inquiries and provide support related to CRM system use.Coordinate with the customer service team to address and resolve customer issues.Develop and maintain a knowledge base for frequently asked questions and common issues.System Enhancement:Collaborate with IT and CRM vendors to implement system upgrades and new features.Collect and analyze user feedback to identify areas for improvement.Develop and deliver training sessions for staff on CRM best practices and updates.Compliance and Security:Ensure compliance with data protection regulations and company policies.Implement and monitor security measures to protect sensitive customer information.Conduct regular reviews to ensure adherence to CRM data standards.
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