1. Good people management skill with high level of empathy.2. Should be well informed, alert, receptive and organized.3. Must have good communication and listening skills with pleasing personality. 4. Good telephone etiquette.5. Analytical ability.6. Ability to resolve softer concern amicably ,on the spot7. Should be passionate and capable to impart soft skills training to team8. Thorough understanding of DMS(Automobile Database Management Software)9. Any Graduate (English Medium), MBA10. Experience of more than a year in any related field.11. Customer relation ability, service marketing ability, communication skills, listing skills & product knowledge.12. Ability to maintain the interpersonal relationship at all level.13. Must be have Computer knowledge and also aware from DMS and VTS14. Able to analyze the related department data and take corrective action if required