Customer Relationship Manager 12th Pass Jobs in Jammu

As an Airport Representative in Jammu, you will be the first point of contact for travelers, assisting them with a positive travel experience.Key responsibilities include greeting passengers as they arrive, answering questions about flights and services, and providing information about the airport. You will help manage check-in processes, ensuring that travelers have all necessary documentation ready. Additionally, you will assist with luggage handling and offer directions to various airport facilities. Monitoring flight schedules and communicating any changes or delays to passengers is also vital.To be successful in this role, you should have excellent communication skills and the ability to work well with a diverse group of people. A friendly and approachable demeanor is essential, as you will be interacting with travelers from various backgrounds. Problem-solving skills are important, as you may need to address unexpected issues that arise at the airport. Attention to detail is crucial for managing passenger information accurately and ensuring that all processes run smoothly. No prior experience is required, making this an excellent opportunity for newcomers to the hospitality and travel industries. A minimum education of 12th grade is necessary. You should be flexible with your working hours, as airport operations can require early mornings, late nights, and weekends. A passion for customer service and a keen interest in travel will contribute to your success in this position.

Ground staff are the people who keep airport and airline operations running smoothly on the ground. They assist passengers, handle check-in and boarding, coordinate baggage, support aircraft turnaround, and make sure safety and service standards are met.Key ResponsibilitiesWelcome passengers and verify travel documents.Issue boarding passes and assign seats.Accept and tag baggage according to airline rules.Make boarding announcements and manage queues.Assist elderly passengers, families, VIPs, and passengers with reduced mobility.Coordinate with cabin crew and flight operations for departure readiness.Handle delays, cancellations, and rebooking support.Ensure security and safety procedures are followed.Different Areas of WorkGround staff roles may vary depending on department:Passenger ServiceCheck-in, boarding gates, arrivals assistance.Ramp / ApronMarshalling, headset communication, pushback coordination.Baggage ServicesLost & found, mishandled baggage reports.Customer Support / Help DeskFlight information and special requests.Daily DutiesReporting before flight opening time.Preparing counters and system logins.Verifying manifests and passenger loads.Closing flights and submitting reports.Skills & CompetenciesStrong communication and grooming.Customer service mindset.Ability to work in shifts, weekends, holidays.Patience in high-pressure situations.Teamwork and coordination.Basic computer knowledge.Educational Qualification10+2 or graduation (aviation/hospitality preferred).Training in customer service or airport operations is helpful.

Hiring for 45 Airport Operations Jobs in Hyderabad, Kochi/Cochin, Trivandrum/Thiruvananthapuram, Vadodara, Pune, Jammu, Jabalpur, Siliguri, Agartala, for Freshers,Required Educational Qualification is : Higher Secondary, I.T.I., B.Arch, B.C.A, B.B.A, B.Com, B.Ed, BDS, BAMS, Bachelor of Hotel Management with Good knowledge in Admin, Back Office Sales, Help Desk Operations, Data Entry, Telecom Billing, Human Resource Management, Receptionist, Customer Relationship, Computer Maintenance, Ground Hostess, Airport Operation, Aviation Security, driver etc.

Hiring for 55 Interview For Airport Customer Service Associate Higher Secondary - Freshers Jobs in Coimbatore, Visakhapatnam, Kozhikode/Calicut, Mysore, Pune, Jamnagar, Bhubaneswar, Imphal, Jammu, for Freshers,Required Educational Qualification is : Higher Secondary, Secondary School, I.T.I., B.A, B.Arch, B.C.A, B.B.A, B.Com, B.Ed, Bachelor of Hotel Management with Good knowledge in Customer Relationship, Guest Services, Customer Management, Guest Representative, Guest Handling, Guest Service Officer, Passenger Support, Airport Passenger Service Associate, Back Office Officer, 12th Pass, freshers, BPO Sales, Marketing etc.

We are looking for 30 Vacancy for AO and CS Ground Staff in Airport Posts in Bangalore, Chennai, Hyderabad, Guntur, Trivandrum/Thiruvananthapuram, Thrissur, Surat, Jammu, Bhubaneswar, Guwahati, with deep knowledge in Customer Relationship, Airport Passenger Service Associate, Airline Customer Service, Flight Attendant, Flight Supervisor, Guest Service Officer, Airport Operation, Airport Cargo, Airport Ramp, Airport Executive and Required Educational Qualification is : Higher Secondary, Secondary School, I.T.I., B.A, B.Arch, B.B.A, B.Com, B.Ed, BAMS, Bachelor of Hotel Management

As an Airport Ticketing Staff member, you will play a vital role in ensuring smooth ticketing operations at Jammu Airport. You will assist passengers with their ticket purchases and manage travel inquiries efficiently.Key Responsibilities:- **Ticket Sales**: Assist customers in booking tickets, explaining travel options, and completing transactions accurately and promptly.- **Customer Service**: Address passenger inquiries and resolve concerns regarding flights, schedules, and ticket policies, ensuring a positive travel experience.- **Documentation**: Process necessary documentation, such as boarding passes and travel itineraries, while adhering to airline policies.- **Coordination**: Collaborate with other airport staff to ensure seamless service delivery and timely responses to passenger needs.- **Sales Reporting**: Maintain accurate records of ticket sales and submit daily sales reports as required by management.Required Skills and Expectations:Candidates should possess strong communication skills and be friendly and approachable towards passengers. Attention to detail is crucial for managing ticketing processes and handling customer inquiries effectively. Basic computer skills are expected for using ticketing systems and managing data accurately. A proactive attitude and the ability to work in a fast-paced environment are essential for success in this role. A High School diploma or equivalent is required, and previous experience in customer service or sales is a plus, though not mandatory.