Customer Operations Fresher Jobs in Ahmedabad

We are looking for dedicated and enthusiastic Ground Staff to join our team in Ahmedabad. The ideal candidate will play a crucial role in the smooth operation of airport services.Key Responsibilities:- Customer Service: Greet passengers and assist them during check-in, baggage handling, and boarding, ensuring a positive travel experience.- Baggage Handling: Safely manage the loading and unloading of luggage to prevent damage and ensure timely delivery to passengers.- Check-in Assistance: Help passengers with the check-in process, including issuing boarding passes and verifying travel documents.- Safety and Security: Ensure that all safety and security procedures are followed, contributing to a safe travel environment.- Communication: Act as a link between passengers and airline staff, effectively conveying important information regarding flights and services.- Maintenance of Cleanliness: Ensure that areas are kept tidy and presentable for passengers, reflecting the professional image of the airline.Required Skills and Expectations:Candidates should be at least 10th pass and have a willingness to learn and grow in the airline industry. Strong communication skills, both verbal and written, are essential. A friendly and approachable demeanor is important for assisting passengers. Candidates should be able to work in a fast-paced environment and handle stressful situations calmly. A team-oriented attitude is crucial, along with basic problem-solving skills. Flexibility to work different shifts, including weekends and holidays, is expected. Previous experience is not mandatory, making this role ideal for freshers looking to start their career.

We are looking for a dedicated Finance & Account Executive to join our team in Ahmedabad. This full-time position is suitable for candidates with 0 to 6 years of experience and a minimum educational qualification of 12th pass. You will play a crucial role in maintaining financial records and ensuring smooth financial operations.Key Responsibilities:- Manage Financial Records: You will be responsible for tracking all financial transactions, ensuring that records are accurate and up-to-date.- Prepare Financial Statements: Generate monthly and yearly financial reports to provide insights into the company's financial performance.- Assist in Budgeting: Collaborate with the finance team to prepare and monitor budgets, helping to allocate resources effectively.- Reconcile Accounts: Regularly reconcile bank statements and accounts payable/receivable to maintain financial accuracy and resolve discrepancies.- Support Audits: Assist in internal and external audits by providing necessary documentation and information when required.Required Skills and Expectations:- Attention to Detail: You should have a keen eye for detail to ensure accuracy in financial reporting and compliance.- Basic Accounting Knowledge: Familiarity with financial principles and basic accounting practices is essential.- Proficient in MS Office: Strong skills in Excel, Word, and other MS Office applications will be important for data management and reporting.- Communication Skills: Good verbal and written communication skills are necessary for effective teamwork and reporting.- Team Player: You should be willing to work collaboratively with other team members and departments to achieve common goals.

We are looking for dedicated and friendly Airport Ticketing Staff to join our team in Ahmedabad. In this role, you will assist travelers with ticket bookings, provide excellent customer service, and ensure smooth airport operations.Key Responsibilities:- Ticket Sales and Reservations: Help customers purchase tickets and make reservations for flights, ensuring all information is accurate.- Customer Service: Provide assistance to passengers, answering their questions and resolving any issues they may encounter regarding ticketing and travel.- Check-in Process: Guide passengers through the check-in process, ensuring they have the necessary documents and helping them check in their luggage effectively.- Issue Refunds and Changes: Process refunds or changes to tickets as needed, maintaining a clear understanding of the policies and procedures involved.- Collaborate with Team Members: Work closely with fellow staff members to ensure all tasks are completed efficiently and assist each other during busy periods.Required Skills and Expectations:- Communication Skills: You should be able to communicate clearly and courteously with customers, both verbally and in writing.- Attention to Detail: Being careful and meticulous is important to ensure accurate ticket sales and customer information.- Problem-Solving: You must be capable of thinking on your feet and handling customer queries or concerns professionally.- Team Player: Collaboration with colleagues is essential to create a positive working environment and enhance customer experience.- Basic Computer Skills: Familiarity with computers and airline reservation systems will be beneficial in managing bookings and customer data. This position is perfect for individuals looking to start their career in the aviation industry with opportunities to grow while providing exceptional service to customers.

As an Airport Ticketing Staff member, you will play a vital role in ensuring smooth operations at the airport. You will assist passengers with ticketing and provide excellent customer service.Key Responsibilities:- Ticket Issuance: Process ticket bookings and issue boarding passes to passengers, ensuring all details are correct.- Customer Assistance: Provide information to passengers about flight schedules, baggage rules, and travel requirements, helping them navigate their travel journey.- Reservation Management: Handle changes or cancellations of bookings, ensuring a seamless experience for travelers.- Payment Processing: Manage transactions and ensure accurate handling of cash and credit card payments during ticket purchase.- Problem Resolution: Address passenger queries and concerns promptly to ensure high satisfaction levels.- Team Collaboration: Work closely with other staff members to coordinate services and maintain an organized work environment.Required Skills and Expectations:The ideal candidate should be a 12th pass with a strong interest in customer service. Good communication skills in English and local languages are essential to interact effectively with passengers. Attention to detail is crucial for accurate ticketing and information delivery. You should be comfortable working in a fast-paced environment and possess basic computer skills for managing systems and bookings. A positive attitude and the ability to remain calm under pressure are vital for ensuring a pleasant experience for all travelers. Freshers are welcome to apply, and training will be provided to help you succeed in this role.

Job SummaryAirport Ground Staff are responsible for providing efficient passenger services, ensuring smooth airport operations, and maintaining high standards of safety, security, and customer satisfaction. The role includes passenger handling, check-in, boarding assistance, and coordination with various airport departments. Key Responsibilities Passenger ServicesAssist passengers during check-in, boarding, and arrivalIssue boarding passes and manage seat allocationHandle baggage-related queries and excess baggage proceduresAssist elderly passengers, unaccompanied minors, and PRM passengersProvide accurate flight information and airport guidance Documentation & System HandlingVerify passenger travel documents and IDsUpdate passenger details in check-in / departure control systemsMaintain accurate reports and recordsFollow airline and airport SOPs Safety & SecurityEnsure compliance with airport security regulationsIdentify and report suspicious activitiesFollow emergency and evacuation proceduresCoordinate with security and operations teams Coordination & OperationsCoordinate with gate staff, ramp staff, and cabin crewManage boarding gates and passenger flowEnsure on-time boarding and flight departuresHandle flight delays, cancellations, and passenger complaints professionally Required Skills & CompetenciesExcellent communication and customer service skillsBasic computer knowledge and data entry skillsStrong attention to detail and multitasking abilityCalm and professional behavior under pressureTeamwork and coordination skills Education & Qualification12th Pass / Graduate (as per airline requirement)Aviation / Ground Staff certification (preferred)Freshers with good communication skills are welcome Physical & Work RequirementsWillingness to work rotational shifts, nights, weekendsAbility to stand for long hoursWell-groomed and professional appearanceComfortable working in a fast-paced airport environment

Join our team as Airport Ground Staff in Ahmedabad. As a key member of the airport operations team, you will be responsible for a range of duties such as assisting passengers, handling luggage, ensuring aircraft are ready for departure, and maintaining a safe environment on the ground.Key responsibilities include aircraft maintenance by conducting pre and post-flight inspections, airline operations by coordinating with flight crews and ground crew, and providing excellent customer service at all times. You will also be involved in ticketing, cargo handling, and air traffic control activities. We are looking for individuals with good interpersonal skills, the ability to handle multiple tasks simultaneously, and a strong customer service orientation. Prior experience in the aviation industry is preferred, but we are open to candidates with a high school diploma and a willingness to learn on the job. This full-time position will require you to work from the office and may involve irregular hours based on flight schedules.If you are ready to take on a dynamic role in the aviation industry, apply now to join our team as Airport Ground Staff.

Position OverviewAn Air Cargo Executive is responsible for managing and coordinating the movement of cargo through air transport. The role involves handling documentation, ensuring regulatory compliance, coordinating with airlines, customs, and clients, and maintaining efficient cargo operations from origin to destination. The executive ensures smooth, timely, and secure shipment handling while delivering high levels of customer service.Key Responsibilities1. Cargo Operations & CoordinationManage day-to-day air cargo import/export operations.Liaise with airlines, freight forwarders, customs brokers, and ground handling agents.Plan and coordinate cargo loading, unloading, and storage operations.Monitor shipment movement and ensure timely dispatch and delivery.Handle special shipments such as perishable, valuable, or dangerous goods in compliance with IATA standards.2. Documentation & CompliancePrepare and verify all shipment-related documents including Air Waybills (AWB), invoices, packing lists, and cargo manifests.Ensure compliance with customs regulations, DGCA, IATA, and airline policies.Coordinate with clearing agents for customs clearance and documentation submission.Maintain accurate and updated shipment records for audits and reporting.3. Customer Service & CommunicationCommunicate with clients regarding shipment status, rates, and delivery timelines.Provide quotations, shipping schedules, and cargo tracking updates.Handle customer complaints or delays with prompt and professional resolution.Build and maintain long-term relationships with customers and airline partners.4. Pricing & Revenue ManagementCoordinate with airlines and consolidators for cargo space and rate negotiation.Prepare cost estimates, quotations, and billing documentation.Monitor freight rates, surcharges, and optimize cost efficiency for shipments.5. Safety & Quality ControlEnsure all cargo operations comply with safety and security standards.Verify correct labeling, packaging, and handling of cargo, especially hazardous materials.Conduct inspections to ensure proper cargo documentation and storage.6. Reporting & Administrative TasksPrepare daily, weekly, and monthly reports on shipment activities and performance metrics.Maintain systematic filing of shipment records, invoices, and delivery notes.Support audit activities and maintain confidentiality of all cargo-related information.Preferred Skills & CompetenciesStrong knowledge of air cargo procedures and airline operations.Familiarity with IATA, DGCA, and customs regulations.Proficiency in MS Office, CargoSpot, Cargowise, or similar cargo software.Excellent communication, coordination, and negotiation skills.Attention to detail, accuracy, and ability to work under pressure.Strong analytical and problem-solving abilities.Team player with customer-focused attitude.Educational QualificationGraduate in Logistics, Supply Chain Management, Aviation, or Commerce (preferred).Additional certification in IATA Cargo Handling / Dangerous Goods Regulations (DGR) is an added advantage.Experience Required06 years of experience in air cargo operations, freight forwarding, or airline cargo department.Freshers with IATA or logistics training may also apply for junior roles.Work EnvironmentBased at airport cargo terminals, airline offices, or freight forwarding companies.Shift-based work including weekends or holidays depending on flight schedules.Requires coordination with internal departments and external authorities.Key Performance Indicators (KPIs)On-time cargo dispatch and delivery rateCustomer satisfaction and retentionDocumentation accuracyRevenue generation and cost efficiencyCompliance and safety adherence

responsible for ensuring guest satisfaction by greeting, assisting, and addressing their needs, while also managing complaints and building rapport.

An airport cargo loader is responsible for the loading and unloading of cargo and baggage from aircraft. This role is crucial in ensuring that all freight and passenger luggage are handled efficiently and safely, contributing to the overall operation of air transport services.Primary ResponsibilitiesLoading and Unloading Aircraft: Cargo loaders are tasked with transferring cargo onto airplanes, which includes lifting heavy items and using specialized equipment such as forklifts, belt loaders, and tugs.Operating Equipment: They operate ramp-servicing vehicles and equipment like towing tractors, food service trucks, de-icer sprayers, and lavatory servicing trucks to facilitate the movement of cargo.Sorting Cargo: Loaders sort and load cargo according to instructions provided by load planners to achieve proper balance within the aircraft compartments.Positioning Equipment: They help position passenger loading stairs and operate aircraft cargo doors to ensure safe access for loading operations.Marshalling Aircraft: Cargo loaders may also be involved in marshalling or towing aircraft to gate positions for passenger boarding or for loading/unloading operations.Documentation: They prepare necessary documentation related to air movement, ensuring that all freight packages are accounted for and properly labeled.Safety Compliance: Ensuring compliance with safety regulations is a critical part of their job. This includes following procedures for handling hazardous materials when applicable.Physical Demands: The role requires physical stamina as it involves standing for long periods, making repetitive motions, lifting heavy objects, bending, stooping, and working in various weather conditions.Team Collaboration: Cargo loaders work closely with other ground crew members to ensure efficient operations during busy flight schedules.Customer Interaction: While not a primary focus, they may occasionally interact with passengers or customers

An Air Hostess is responsible for ensuring the safety and comfort of passengers on flights. They must greet passengers, assist with luggage, provide safety demonstrations, serve meals and drinks, and attend to any passenger needs during the flight. Air Hostesses must also be able to handle emergencies and unexpected situations with calm and professionalism.Key responsibilities of an Air Hostess include:- Greeting passengers and assisting with seating- Ensuring passengers comply with safety regulations- Serving meals and beverages

Job Openings for 951 Hiring Fresher Candidates For Airport Staff Job In Ahmedabad Jobs for Freshers in Ahmedabad having Educational qualification of : 12th Pass, 10th Pass, I.T.I., B.A, B.Arch, B.C.A, B.Com, B.Sc, Post Graduate Diploma, M.A with Good knowledge in Airline Operations, Cabin Crew, Flight Attendant, Airline Customer Service etc.

Responsibilities of Airport Ground Staff include:1. Greeting passengers as they enter the airport2. Checking boarding passes and verifying passenger information3. Assisting passengers with baggage check-in and security screening4. Directing passengers to the appropriate departure gates5. Providing information on flight schedules and delays6. Handling customer complaints and inquiries7. Ensuring the safety and security of all passengers and airport personnel8. Working closely with airline staff and airport authorities to ensure smooth operations

Join our team as an Airport Staff member in Ahmedabad, where you will play a vital role in ensuring smooth airport operations. We are looking for fresh graduates with a diploma to help in various roles at the airport.Key Responsibilities:- Customer Service: Provide assistance to travelers with inquiries, offering a friendly and professional experience throughout their journey.- Check-in Assistance: Help passengers with the check-in process, ensuring they have the correct documents and guiding them to the check-in counters.- Baggage Handling: Manage passengers' luggage by providing information about lost or delayed bags and assisting with baggage claim.- Security Checks: Support security personnel by ensuring that passengers comply with airport safety regulations and procedures.- Flight Information: Update travelers on flight schedules, gate changes, and other relevant travel information, contributing to efficient airport operations.- Team Collaboration: Work closely with other airport staff to ensure all processes run smoothly, demonstrating a strong commitment to teamwork.Required Skills and Expectations:Candidates should have excellent communication skills to interact effectively with passengers and colleagues. A friendly demeanor is essential to create a positive travel experience. Strong problem-solving abilities are necessary to handle unexpected situations calmly and efficiently. Attention to detail is important to ensure accurate information delivery and compliance with airport policies. Applicants must be adaptable and ready to work in a fast-paced environment while maintaining professionalism at all times. Being a team player is crucial, as collaboration with various departments will be a key part of the job.