Computer Operator Graduate Jobs in Nashik

Here is a highly practical, ready-to-use job description for a dual-responsibility role: Computer Operator & Telecaller - Customer Support Department. This profile is perfectly optimized for companies requiring a blend of swift data entry, digital logging, and direct customer tele-communication.Job Title: Computer Operator & Telecaller - Customer Support Dept.Job OverviewWe are looking for a reliable, fast-working, and polite Computer Operator & Telecaller to join our Customer Support team. This is a hybrid desk role where you will divide your time between interacting directly with customers over the phone and executing accurate data entry operations. Your main objective will be to handle incoming service calls, resolve basic customer inquiries, and immediately log all communication, orders, and grievances into our company databases. The ideal candidate has excellent typing speed, a clear speaking voice, and a highly organized approach to handling records.Key Responsibilities1. Telecalling & Customer SupportInbound Call Management: Answer incoming customer calls promptly and professionally, address routine queries regarding product features, delivery status, or billing.Outbound Communication: Make follow-up calls to customers to share order updates, confirm delivery dates, collect feedback, or remind them of payment timelines.Grievance Handling: Listen patiently to customer complaints, provide immediate basic solutions, or accurately route complex technical issues to senior managers.2. Computer Operations & Data ManagementAccurate Data Entry: Input customer registrations, sales inquiries, service tickets, and feedback logs into the company CRM or MS Excel spreadsheets daily.Record Cleanliness: Regularly audit, update, and maintain the digital customer database, ensuring phone numbers, email addresses, and company details are error-free.Document Generation: Draft basic official emails, prepare customer support summary letters, and generate routine daily or weekly call performance reports for management.

We are seeking a motivated Data Entry Executive to join our team in Nashik. This role is essential for managing and entering data accurately into our systems, ensuring that information is readily available and organized.**Key Responsibilities:**- **Data Entry**: Accurately input, update, and maintain data in various databases and systems to ensure information is current and accessible.- **Data Verification**: Review and validate data for accuracy and completeness, correcting any errors to maintain data integrity.- **Document Management**: Organize and maintain physical and digital records, ensuring easy retrieval and compliance with organizational standards.- **Reporting**: Generate regular reports on data entry activities and accuracy levels, providing insights for process improvements.- **Collaboration**: Work closely with team members and departments to ensure data needs are met and any discrepancies are addressed promptly.**Required Skills and Expectations:**Candidates should have a minimum of 1-5 years of experience in data entry or related fields. A bachelors degree in Computer Applications (B.C.A) or Commerce (B.Com) is preferred. Proficiency in MS Office applications, especially Excel, is essential for data handling.We expect candidates to have strong attention to detail, ensuring accuracy in every task. Good organizational skills are important for managing large volumes of data efficiently. Additionally, effective communication skills are required to collaborate with team members. Candidates should be self-motivated and able to work independently in a fast-paced environment.

Key Responsibilities1. Front Desk & Visitor ManagementGreet, welcome, and direct visitors, clients, and job candidates to the appropriate department or meeting room warmly and professionally.Maintain a clean, tidy, and highly organized reception and lobby area.Maintain security compliance by monitoring the visitor logbook, issuing guest badges, and notifying employees of guest arrivals.2. Call Handling & CommunicationAnswer, screen, and route incoming phone calls through the EPABX/switchboard system while taking clear, accurate messages when necessary.Provide basic, accurate information to callers regarding office hours, location directions, or general company services.Monitor, sort, and distribute daily incoming couriers, letters, and emails to the respective employees or departments.3. Administrative & Office SupportSchedule and coordinate meeting room bookings, ensuring conference rooms are prepared for scheduled client visits or internal reviews.Assist the HR and Admin teams with basic data entry, printing, scanning, and filing of official documents.Help track and order office stationery, pantry items, and front-desk supplies to prevent shortages.Coordinate outgoing courier dispatches and maintain log registers for tracking delivery receipts.

Key ResponsibilitiesInventory Management: Maintaining optimum stock levels to avoid shortages or overstocking.Inward & Outward Processing: Inspecting incoming materials against Purchase Orders (PO) and ensuring outgoing goods are dispatched with proper Gate Passes or Invoices.Documentation: Managing records such as Goods Received Notes (GRN), Bin Cards, and Delivery Challans.Stock Verification: Conducting periodic physical stock audits and reconciling them with ERP or Excel records.Warehouse Organization: Ensuring materials are stored safely, labeled correctly, and organized according to FIFO (First-In, First-Out) principles.Coordination: Liaising with the Purchase and Production departments to ensure a smooth flow of materials.Required Skills & QualificationsTechnical Skills: Basic knowledge of MS Excel is essential; experience with ERP software (like Tally, SAP, or Busy) is a major advantage.Attention to Detail: Precision in counting items and verifying technical specifications (part numbers, dimensions, or grades).Physical Stamina: Ability to handle on-floor activities, including supervising loading/unloading.Honesty & Integrity: High level of reliability, as the role involves managing valuable company assets.Experience: 1-3 years in a warehouse or manufacturing store environment.