Front Office Duty Manager

YASH DENTAL

Plan and manage dental business operations to ensure excellent patient support services.

Oversee daily office activities and provide direction and guidance to staff as needed.

Ensure that patient appointments, cancellations and last-minute adjustments are handled

properly.

Respond efficiently to patient and doctor needs and inquires.

Ensure the delivery of quality dental care to patients.

Respond to patient queries and issues and ensure patient satisfaction.

Resolve patient issues in accordance with company polies and procedures

Organize and present payment schedules with patients.

Manage specialist referral process.

Train, develop and manage staff to meet performance standards.

Develop promotional programs to attract more patients.

Assist in employee performance evaluation, promotion, termination, and retention

activities.

Follow and enforce office policies and regulations.

Review and approve vacations, sick leave and personal leave for dental staff.

Identify areas of improvements and concerns and implement appropriate corrective

actions.

Oversee staff scheduling as to ensure full coverage.

Organize and oversee supply purchases, equipment upgrades and operation expenses.

Write business correspondence and reports.

Run and analyze management reports.

Maintain patient data according to regulations and company policies.

Ensure that records are stored securely

Take responsibility for the app

Experience : 5 - 10 Years

No. of Openings : 1

Education : Any Bachelor Degree

Role : Front Office Duty Manager

Industry Type : Hospitals / Medical / Healthcare Equipments

Gender : [ Male / Female ]

Job Country : India