We are looking for a motivated and organized Client Coordinator to join our team in Ayappakkam. The ideal candidate will help manage client relationships and ensure that their needs are met.
**Key Responsibilities:**
- **Client Communication:** Act as the main point of contact for clients, responding to inquiries and providing updates on their requests. This ensures clients feel valued and informed about their projects.
- **Coordination of Services:** Collaborate with different departments to ensure timely delivery of services to clients. This role involves clear communication with team members to meet client deadlines effectively.
- **Documentation Management:** Maintain and update client records accurately. Keeping organized documents helps track client history and requests for better service.
- **Feedback Collection:** Gather feedback from clients after service delivery to understand their satisfaction levels. This feedback helps improve our services and build long-term relationships.
- **Problem Resolution:** Address any issues or concerns raised by clients promptly. Resolving problems quickly is crucial for maintaining trust and client satisfaction.
**Required Skills and Expectations:**
Candidates should have a minimum of a 10th-grade education and be willing to learn. Good communication skills, both verbal and written, are essential for effective interaction with clients. A friendly and professional attitude is expected, as well as the ability to work in a team. Candidates should be organized, detail-oriented, and able to handle multiple tasks efficiently. Prior experience is not necessary, but a positive attitude and eagerness to assist clients will set you apart.
Experience
0 - 6 Years
No. of Openings
30
Education
10th Pass
Role
Client Coordinator
Industry Type
Call Centre / BPO / ITES / LPO
Gender
[ Male / Female ]
Job Country
India
Type of Job
Full Time (Night Shift)
Work Location Type
Work from Office
Walk-in interview location
9807 Ayapakkam Road, Chennai, Tamil Nadu 600077